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4.75,202 Reviews
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Showing 3301-3325 of 5202 reviewsANABEL G.
12/2011
heating & air conditioning/hvac
+ -1 moreHe arrived, went to work, told me what he had done, left the place clean and went. In under an hour!
Description of Work: It's pretty early to know that the pump is now truly repaired; but so far, so good. My only complaint is that they were an hour early; but they called ahead and I said OK. It did interrupt the flow of my work a bit, but that was very minor. Work was done quickly; asked if I wanted them to leave the old part, but I saw it, and felt it was not at all necessary. I plan to purchase a service contract with the company. I've been looking for a reliable company to maintain the furnace for a few years.
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Yes, I recommend this pro
$179
Sharlene M.
12/2011
heating & air conditioning/hvac
+ -1 moreOf course my ancient furnace decided to crap out on the first sub-freezing day of the winter, and of course it had to be on a Sunday. I'd recently used Sila to clean the furnace and was pleased with the work and service, so I was relieved to learn that they offer emergency services. I left a message as requested and the technician on call got back to me within a half hour. He was at my apartment in a couple of hours, having attended to other calls further up the North Shore. Luckily, the problem was a relatively minor one and the thermocoupler was replaced in 15 minues. The technician was professional and courteous and I will definitely keep Sila's phone number in my speed dial.
Description of Work: Replaced thermocoupler on my 28 year old furnace
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Yes, I recommend this pro
$350
Brian D.
12/2011
heating & air conditioning/hvac
+ -1 moreWill have to let you know if I can't get this correct through my original contractor.
Description of Work: I live in an 1874 Victorian with a boiler driven steam heating system. After ~25 years of valiant service the boiler had enough and gave out. Being from California and knowing nothing about steam heating systems, I decided to contract a technician to install the exact same boiler maker and model. I figured this was the safest route. I called a local technician who said he had experience with steam heating systems. He was very professional, showed up on time and completed the work efficiently and on budget. Unfortunately, the system did not work the same as before and the balance of the house was not good. Our main bathroom remained ice cold even though it used to be the warmest room in the house. After having little success in getting the original supplier back to the house to fix the problem I signed up for Angies List and called Sila Heating. Although they had to cancel the first scheduled meeting due to conflicts (I was scheduled for the afternoon and the technician got caught up in a project in Boston... it happens) they rescheduled for the following Monday, 730am. John showed up right on time and proceeded to look at the boiler. This is when it became very clear to me that steam heating system engineers are a dying breed and my former heating engineer, although very pleasant, knew nothing about steam heating. John and I went over the installation using the manual and even called the original manufacturer of the boiler. Although it was the same system I had before and installed exactly the same it was not installed to spec. The main steam pipes coming out the top of the system should have been merged into one line and the additional line should have been capped off at the boiler. The lines coming out of the boiler are 3" in diameter but were sized down to 2" about 3' above the boiler restricting the flow of steam. The bleed off value (used to boil off oil from the top of the boiler) was installed out the top instead of off the side per the manual meaning it would not properly remove the oil and grease). The return line is mounted 3'-5" too high and the refill valve which had been very conveniently installed next to the refill tube is now on the far side of the unit making impossible to see the refill line from the on/off valve. Needless to say, John knew what he was doing. I am now attempting to work with the original heating company (as I have already invested in their services) and I hope I can get this fixed. I feel very strongly that if I had gone with Sila Heating in the first place I would be sitting in a warm happy home right now. In the end, I may have to bring in Sila and the estimate bill to return the system to spec installation will be~$8,000. Although I did not use Sila for the actual heating service I would highly recommend them based on this service call and the considerable knowledge brought to the table by John. If you want someone who knows steam, call John at Sila heating.
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Yes, I recommend this pro
Geoffrey W.
12/2011
appliance repair
+ -1 moreDan the sila rep was on time and brought w techs for installation. He accepted our Angies list coupon an new furnace was installed. He tool longes then usual since they were missing a part. Still haven't received an invoice.
Description of Work: Installation of new gas furnace.
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Yes, I recommend this pro
$4,500
Alan W.
12/2011
heating & air conditioning/hvac
+ -1 moreWe had another company who was the 'service provider' for the gas company - they couldn't show up and then came several times till they could fix the problem. They ordered and charged us for an unnecessary part (that was later refunded). As a result we looked through Angie's List (on line) and found Sila heating and air conditioning. The company was responsive and professional. When it became apparent that the original appointment wouldn't work out, they called to reschedule and accomadated my schedule so I could leave for work on time. When I inquired about a service plan I was told by the owner that they would first have to do their own maintenance check. They would not want to put a system on the plan unless they knew it was up and running properly. The service tech, Jared, came right on time (I could have set my clock by him), was very professional and very thorough. He invited me to watch as he performed the service. Jared checked all the systems and ran a safety check (four times just to be sure). He adjusted the settings, cleaned the necessary components, adjusted the gas so we could save a few dollars, and more. He cleaned up after himself. We are totally pleased with Sila heating and AC. They were a breath of fresh air. Incidentally, the service plan was less than the previous company and covered more. I guess if you do a thorough maintenance in the first place you can afford to offer more on a service plan. We are glad to have found Sila and will recommend to people we know.
Description of Work: We had service call for our heating system. The fee covers a one year service plan.
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Yes, I recommend this pro
$290
Somsak U.
12/2011
plumbing, water heater repair
+ 0 moreThey did a great job. I was happy with their service.
Description of Work: I purchased a Big Deal with them for plumbing inspection and water heater flush.
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Yes, I recommend this pro
PHILIP S.
12/2011
heating & air conditioning/hvac
+ -1 moreI am totally impressed with Sila and would highly recommend them to anybody with a gas furnace - John KNOWS HIS STUFF!
Description of Work: John made an initial visit to our home and quickly diagnosed the problem with one of our gas furnaces. (This was a pleasant change from a previous company that spent over 1.5 hours and still wasn't sure of what the problem was). John returned on schedule and promptly replaced the part for a previously agreed price. He also re-inspected both furnaces and identified several issues that the previous company over-looked.
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Yes, I recommend this pro
$500
Michael P.
12/2011
heating & air conditioning/hvac
+ -1 moreI purchased the Big Deal in late October, and contacted for scheduling in mid-November, and we scheduled in mid-December (I was not in a rush...). Jarrod arrived right on time, and took about an hour to do the work. He was very thorough and knowledgeable, and encouraged me to watch him work. He showed me everything he was doing, and all the inner workings of the boiler. He LOVES his work, and it shows! He made some adjustments and cleaned some parts, tested the controls and safety features, and made sure I didn't have any questions. I am very pleased, and plan to keep them on speed dial for future needs.
Description of Work: Preventative maintenance on our steam boiler. Purchased with an Angies List Big Deal.
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Yes, I recommend this pro
$89
stephen M.
12/2011
heating & air conditioning/hvac
+ -1 moreyou can call or E-mail them with same positive response.They were consulted by phone concerning routine maintanance.Field personel arrived on time found issues,documented these issues & subsequently sent detailed report.
Description of Work: exceptional job at acessing situation of improper installation of heating unit by builder,checked for mold -sent detailed results. Prompt.professional & friendly phone & field service. Highly Recommend!
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Yes, I recommend this pro
$300
Colleen O.
12/2011
heating & air conditioning/hvac
+ -1 moreI saw an Angie's List coupon for a furnace clean and check which was $89. I called up and the customer service on the phone was very pleasant. They scheduled my appointment within a week on a date and time that was convenient for me. Bobby, the technician that came to my house was right on time, very pleasant and very helpful at explaining what he was doing. He gave me tips to keep my system working efficiently and left his workspace immaculate. I would recommend Sila to anyone who is in need of having their furnace serviced.
Description of Work: Annual furnace cleaning and inspection.
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Yes, I recommend this pro
$89
Larissa B.
11/2011
heating & air conditioning/hvac
+ -1 moreThey were great! They were very knowledgeable. They explained everything they were doing to me.
Description of Work: I used them for the $89 special for furnace service.
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Yes, I recommend this pro
$89
Valerie U.
11/2011
heating & air conditioning/hvac
+ -1 moreWhile we weren't thrilled with having to invest this much in repairs, the work was done in a professional manner and the boiler is now in good shape for the winter, which is a relief.
Description of Work: Initial service call and followup repairs were performed. The service technician was polite, knowledgeable, and available to answer questions.
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Yes, I recommend this pro
$2,400
Diane L.
11/2011
heating & air conditioning/hvac
+ -1 moreThe appointment was easily set up and the tecnician was prompt, courteous and professional. Bobby performed all the work described above and explained some issues with the furnace and what he did to make it better. I appreciated this as I could understand the problem and the need for replacement. I also liked the way he discussesd the varoius options and prices with me. I feel I can make a better dicision due to his feedback. When I get estimates for a new furnace installion, Sila Heating will be a prime consideration.
Description of Work: I took advantage of an Angies List coupon and got a greatly reduced price for furnace maintenance. The tachnician, Bobby, inspected my old furnace and performed the following maintenance : Cleand and checked the burners, gas pressure,draft, gas valve,ignitor, flame sensor,blower, filter, heat exchanger and thermostat. Also, he showed me the different componets and how he had adjusted things to be safer. It was reccommended that the unit be replaced and discussed some options with me,
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Yes, I recommend this pro
$90
Michael M.
11/2011
heating & air conditioning/hvac
+ -1 moreEmployee, Bobby, was on time, professional and courteous.
Description of Work: Furnace cleaned, inspected, and serviced. Filters replaced.
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Yes, I recommend this pro
$89
Karla F.
11/2011
heating & air conditioning/hvac
+ -1 moreIt went pretty well. He showed up a little early, which was perfectly fine with me. He wore little booties around the house, so as to not muck up the floor, which was nice. He was polite and got right to work. I asked the gentleman to show me what needed replacing and he did so happily, pointing out the broken bits and showing me the new pieces. I'm always a little skeptical of this sort of thing -- like when you take your car in for an oil change and they give you a list of $1,000 worth of work that needs to be done. Being a novice with boilers, I took his word for it. He told me when we should have it looked at again, and how long the new parts should last.
Description of Work: We purchased an Angie's List coupon for a cleaning ($85) and then had to have two things replaced.
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Yes, I recommend this pro
$150
Julia G.
11/2011
heating & air conditioning/hvac
+ -1 moreThe service was extremely valuable and informative. The heating system was repaired and the consultation was useful. The service was on time and took less time to do than I expected.
Description of Work: Sila provided an inspection of our heating system, fixed a couple parts that were broken, and provided very useful advice on how to run the system we have. The technician also provided valuable advice on a type of heating system that may be more efficient to operate for our home.
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Yes, I recommend this pro
$300
Rachel P.
11/2011
heating & air conditioning/hvac
+ -1 morePeter was very thorough and courteous. He cheerfully and fully answered my questions about maintaining our systems (it is our first year in the house), and I appreciated the fact that he wore booties over his shoes to avoid tracking in dirt. We will definitely call SILA again for our maintenance next year.
Description of Work: Checked and serviced both our heating and AC systems. Replaced an igniter.
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Yes, I recommend this pro
$200
Kathryn C.
11/2011
heating & air conditioning/hvac
+ -1 moreThey were extremely prompt. They called and let me know when they would be here. They were very polite and made sure not to track in dirt. The tech, Peter, showed me exactly what was going on and the age of the heater. I also asked him to recommend a salesman to buy a new heater. I was very, very pleased.
Description of Work: He checked the furnace and changed the filters.
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Yes, I recommend this pro
$89
James B.
11/2011
heating & air conditioning/hvac
+ -1 moreVery impressed with the sevice. I was concerned that, since my heating system is ancient, those service people who would be familiar with it have long ago retired. However, the young service person who was assigned the job was extremely knowledgable about the system. He had a clear understanding of the functions of some very old valves, gauges, etc. - - he told me that he was trained by service people who were around when my old funace wasn't so old, and it was obvious that that was the case. I was very confident that the work that he performed and analysis that he provided -- he explained everything -- was totally appropriate, accurate and reliable. I would definitely call Sila again for any needed service for my heating system.
Description of Work: Inspect and service a natural gas fired furnace.
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Yes, I recommend this pro
$90
Anne M.
11/2011
heating & air conditioning/hvac
+ -1 moreThe technician arrived and refused to complete the water heater flush because he was concerned he might break a valve. The "whole house inspection" consisted of him looking underneath the sinks and stating "yup, that looks fine." Bottom line, we spent $89 to waste our time.
Description of Work: We purchased a Big Deal for $89 which was to include a Whole House Plumbing Inspection & Water Heater Flush.
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$89
Response from Sila Heating, Cooling, Plumbing and Electrical
Laura T.
11/2011
heating & air conditioning/hvac, water heater repair
+ 0 moreI had no trouble scheduling the work -- the Sila technician was prompt, polite and explained what he was doing and what he thought about the condition of my furnace and water heater. At the end of the visit I was provided with a detailed estimate totaling approx $1500 for future work that could be performed -- primarily on the furnace. I was also informed of Sila's yearly service agreement and asked if I wanted to schedule the follow-up work. I was surprised about the amount of work that Sila's technician identified during the service call, so I sought another opinion from another highly-rated provider on Angie's List. The second opinion I got was quite different from Sila's and it made me wonder whether Sila had my best interests in mind when they performed the assessment of my furnace and water heater. I expressed this concern in my review here and I got a call the next day from Jake, the owner of Sila. Jake was very responsive and offered to refund the cost of the Big Deal -- as well as send another technician to my house to review and perform some of the repair work, free of charge. This work was done, both promptly and with courtesy. Everything is working great and I will continue to go to Sila for future repairs/maintenance -- as I know they are committed to customer service and will stand by their work.
Description of Work: I purchased 2 Angie's List Big Deals for a Furnace Clean and Check and a whole house Plumbing inspection/Water Heater Flush through Sila Heating and Air Conditioning.
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Yes, I recommend this pro
$180
Erin E.
11/2011
heating & air conditioning/hvac
+ -1 moreBobby, our service tech, showed up with booties covering his street shoes - I especially appreciated this because I was having my house cleaned at the time. He was late but someone from the main office called 1/2 hour beforehand to let me know that he was running late due to a previous call taking longer than expected. Bobby, was knowledgeable, thorough, polite, and helpful. He made some suggestions about how I could protect our A/C machines outside from snow - just simple plywood on top - not trying to sell me anything. We also asked him at the end of the visit if he could check our heating system because things haven't been working well since it started getting cold. He was able to figure it out in 10 minutes. I would definitely call Sila again, and request Bobby.
Description of Work: A/C clean, winterize, inspect Checked heating system because of an issue we're dealing with
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Yes, I recommend this pro
$129
Andrew B.
11/2011
heating & air conditioning/hvac
+ -1 moreI was called and asked if they could come early, which was fine by me, Peter came and serviced my AC. He even reconfigured the drain plumbing which was done poorly by whomever installed the AC. I was very happy with the entire experience.
Description of Work: I purchased an Angie's list big deal for $89 for an AC end of season service and winterization, which is the service provided.
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Yes, I recommend this pro
$89
Peter Y.
11/2011
heating & air conditioning/hvac
+ -1 morePerfect. Right on time. Very professional. Good Job.
Description of Work: Oil-burner and AC routine cleaning and service. I had coupons from Angies List, and I believe the service man under-charged me; so I put the price I believe is correct. I'll call them (if they don't call me first) to double-check.
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Yes, I recommend this pro
$280
Sorin C.
11/2011
heating & air conditioning/hvac
+ -1 morePurchased their deal on Angie's List ($89) for a boiler inspection visit. I called and scheduled the appointment, a very easy process with a kind lady, who had patience to find an early morning opening (8AM), so I would not miss work. A day before the appointment, Jake called to confirm, and go over the expectations. The technician, Jarrod, arrived on time, and was very professional and knowledgeable at all times. Since this was my first winter in the newly purchased house, and we did not use a home inspector, I wanted a technician to inspect the boiler to ensure it's tuned right, and estimate the remaining life, so I can plan for replacement. My boiler is gas fueled, vintage 1995, so it has some years under its belt, but Jarrod said it should last another 5-10 years, properly maintained. He cleaned the valves, replaced the pilot and discovered some sensor was purposely disconnected by previous owner. He also noted a large carbon build-up and explained the severity of the situation, and that a follow-on visit would be required to thoroughly clean the carbon build-up. The office called and scheduled Jarrod for 2 days later, when he came back, dismantle the boiler and cleaned all carbon build-out. According to him (and website articles I read), I should get better "mileage" out of my boiler, and it improved the overall safety (flames and monoxide). It's worth saying this is my second experience with Sila Heating, the prior appointment was scheduled 3 weeks in advance, but there was a last minute schedule conflict. The company apologized and offered a substantial discount on second visit, detailed above. This is proof they value their customers, they value the feedback on Angie's List, and will make it right whatever it costs them. The B grade for punctuality is solely due to prior schedule issue, at the second visit, their technician was always on time. Thumbs up, and highly recommended, will use them on all future needs.
Description of Work: The services performed include: 1. a boiler inspection visit and clean-up (the company had a promotion on Angie's List recently) 2. a follow-on visit to thoroughly clean 15-years of carbon build-up on my boiler.
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Yes, I recommend this pro
$230
Response from Sila Heating, Cooling, Plumbing and Electrical
Contact information
12 Manison St Ste 4, Stoneham, MA 02180
https://www.sila.comService hours
Monday:
7:00 AM - 6:30 PMTuesday:
7:00 AM - 6:30 PMWednesday:
7:00 AM - 6:30 PMThursday:
7:00 AM - 6:30 PMFriday:
7:00 AM - 6:30 PMDeals
Licensing
Bonded
Insured
Licensed*
Trade License Number
4271C
Trade License Locale
NH
Trade License Authority
New Hampshire Bureau of Building Safety & Construction - Mechanical Safety & Licensing Section
Trade License Expiration
01/31/2025
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Plumbing,
Water Heaters,
Electrical,
Lighting,
Drain Cleaning,
Generator,
Home Warranties,
Drain Pipe Installation,
Deck Maintenance
FAQ
Sila Heating, Cooling, Plumbing and Electrical is currently rated 4.7 overall out of 5.
Monday: 7:00 AM - 6:30 PM
Tuesday: 7:00 AM - 6:30 PM
Wednesday: 7:00 AM - 6:30 PM
Thursday: 7:00 AM - 6:30 PM
Friday: 7:00 AM - 6:30 PM
Sila Heating, Cooling, Plumbing and Electrical accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Sila Heating, Cooling, Plumbing and Electrical offers free project estimates.
No, Sila Heating, Cooling, Plumbing and Electrical does not offer eco-friendly accreditations.
No, Sila Heating, Cooling, Plumbing and Electrical does not offer a senior discount.
Yes, Sila Heating, Cooling, Plumbing and Electrical offers emergency services.
Yes, Sila Heating, Cooling, Plumbing and Electrical offers warranties.
Sila Heating, Cooling, Plumbing and Electrical offers the following services: Heating & A/C. Furnaces. Dual Fuel Systems. Oil Furnaces. Boilers. Hydronic Heating. Zoning Systems. Dehumidifiers. Media Filters. Humidifiers. Water Heaters. Ventilators. Hepa Filters. In Floor & Under Floor In Wall Heating. Water Cooling Systems. Water Source Heat Pumps. Gas Piping. Generators. Ductless Mini Split. Tankless Water Heaters. Unit Heaters. Commercial Equipment.
Contact information
12 Manison St Ste 4, Stoneham, MA 02180
https://www.sila.comService hours
Monday:
7:00 AM - 6:30 PMTuesday:
7:00 AM - 6:30 PMWednesday:
7:00 AM - 6:30 PMThursday:
7:00 AM - 6:30 PMFriday:
7:00 AM - 6:30 PM