Sila Heating, Cooling, Plumbing and Electrical

Heating and Air Conditioning, Plumbing, Water Heaters,

About us

Live Your Most Comfortable Life with a Company You Trust. We offer Same Day Service and Next Day Installation! Sila has been the center of delighting homeowners since 1989, with our team of engineers, certified technicians, and system designers that are proud to deliver the highest level of expertise in the HVAC industry. Whether it’s a repair, replacement, installation, or service, we have an unwavering commitment to keeping you and your family comfortable and safe — season after season. We guarantee satisfaction and are proud to have earned over 7,000 “A” ratings on Angie’s List and its prestigious Super Service Award!

Business highlights

36 years of trusted experience
LGBTQ+ Friendly
Emergency Services Offered

Services we offer

Heating & A/C. Furnaces. Dual Fuel Systems. Oil Furnaces. Boilers. Hydronic Heating. Zoning Systems. Dehumidifiers. Media Filters. Humidifiers. Water Heaters. Ventilators. Hepa Filters. In Floor & Under Floor In Wall Heating. Water Cooling Systems. Water Source Heat Pumps. Gas Piping. Generators. Ductless Mini Split. Tankless Water Heaters. Unit Heaters. Commercial Equipment.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.75,204 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
10%
3
4%
2
3%
1
5%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.8
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 26-50 of 5204 reviews

Brett A.
10/2022
5.0
heating & air conditioning/hvac
  + -1 more
I’ve used SILA for my yearly heating maintenance. The technician ( Adnan) was great and responsive to my concerns. He first asked me if I have any questions or concerns regarding my heating unit. I had told him my electric bill was higher than previous year & unit seemed it would shut down frequently. Adnan took his time to educate me on how inverters work and the best practices to take while running my system. Thank you SILA & Adnan
Description of Work: Heating maintenance

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David V.
10/2022
5.0
heating & air conditioning/hvac
  + -1 more
They did a great job. Really careful and professional. The woman I spoke to, Dominique was very helpful throughout as well.
Description of Work: System replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sila Heating, Cooling, Plumbing and Electrical
Hi [Member Name Removed], We're thankful for your kind words from start to finish. We do our best to deliver a 5-star experience. We appreciate it! - Sila Customer Experience Team

britt G.
10/2022
5.0
plumbing
  + -1 more
We used Sila to install a new air conditioner this past summer during a heat wave. I was very pleased with the customer service and quality of work. The technician was helpful and professional and showed up on time (Gage).
Description of Work: Work at my house, plumbing
Rating CategoryRating out of 5
Yes, I recommend this pro

Lisa T.
10/2022
5.0
appliance repair, plumbing
  + 0 more
I called and spoke with Dominique to get some pricing. Unfortunately I’m not the one who usually does this and Dominique was patient and courteous while I had to keep yelling back to my husband!
Description of Work: Misc. plumbing

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from Sila Heating, Cooling, Plumbing and Electrical
Thank you so much for the 5-star rating and thoughtful review. We’re thrilled that you entrusted us with your plumbing needs. We’ll be sure to recognize Dominique’s patience and courteousness. We are very proud of the service we provide and love giving customers like you the experience you deserve.

Monique B.
10/2022
5.0
appliance repair, heating & air conditioning/hvac
  + 0 more
Fantastic! Dominique was the biggest help. She’s so kind and really goes above and beyond to make sure the customer is happy.
Description of Work: Furnace cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael R.
10/2022
5.0
appliance repair, heating & air conditioning/hvac
  + 0 more
Service was great from first call Dominique helped me she was vey polite and knowledgeable she guided me through process a/c was fixed quickly would hire again
Description of Work: A/c repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Sila Heating, Cooling, Plumbing and Electrical
Hi [Member Name Removed], We're thrilled for your 5-star experience and appreciate your review. As a Super Service Award winner with Angi, we're always striving to do our best. Thanks again! - Sila Customer Experience Team

William N.
10/2022
5.0
appliance repair, heating & air conditioning/hvac
  + 0 more
My ac went out and my condenser blades weren't working and they were able to order the part I needed and fixed it in a timely manner.
Description of Work: AC maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kyleigh N.
10/2022
5.0
appliance repair, electrician
  + 0 more
I really appreciate how professional all your staff was threw this whole process.
Description of Work: Misc electrical work
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Sila Heating, Cooling, Plumbing and Electrical
Thank you so much for the 5-star rating and thoughtful review. Our staff will be pleased that their professionalism was truly valued during the completion of your electrical work. We are very proud of the service we provide and love giving customers like you the experience you deserve.

debbie Z.
10/2022
5.0
heating & air conditioning/hvac
  + -1 more
Resolved the a/c issue in a quick manner. Will hire them again. The employees were professional.
Description of Work: central AC
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Sila Heating, Cooling, Plumbing and Electrical
Thank you so much for the 5-star rating and thoughtful review. We’re pleased that you recognized our technician’s professionalism and helpfulness involved in resolving your AC concerns. We are very proud of the service we provide and love giving customers like you the experience you deserve.

Nicole M.
10/2022
5.0
heating & air conditioning/hvac
  + -1 more
On Monday October 3rd, I had Torrel from Sila for my furnace tuneup. He was very polite, pleasant and knowledgeable. He explained to me what he was doing and the thing that impresses the most, when he was finished he ask me if I had any questions. Very good technician you have on your team and would request him for further service. Thank you Torrel, Great Job!
Description of Work: Furnace tuneup

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Response from Sila Heating, Cooling, Plumbing and Electrical
Thank you so much for the 5-star rating and thoughtful review. We’re pleased that you entrusted us with your furnace tune up. Torrel will be thrilled that his knowledge, politeness, and professionalism were recognized and valued. We are very proud of the service we provide and love giving customers like you the experience you deserve.

Diana R.
10/2022
5.0
heating & air conditioning/hvac
  + -1 more
Spoke with Mariana to schedule a booking can’t say enough good things about how professional she is!
Description of Work: Service maintenance
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Sila Heating, Cooling, Plumbing and Electrical
Thank you so much for the 5-star rating and thoughtful review. We’ll be sure to recognize Mariana’s professionalism and helpfulness involved in your HVAC maintenance. We are very proud of the service we provide and love giving customers like you the experience you deserve.

Kaisha M.
10/2022
5.0
heating & air conditioning/hvac
  + -1 more
I was having trouble finding a place to help service my property called Sila in Stoneham unfortunately they don’t service my are but I spoke with a Mariana and she has been nothing but helpful with giving me some more information on where I could be looking for service. Will definitely recommend Sila to anyone who need service just for their customer service.
Description of Work: Heating service
Rating CategoryRating out of 5
Yes, I recommend this pro

Anna M.
10/2022
5.0
heating & air conditioning/hvac
  + -1 more
Sila is great, techs are professional courteous and know what they are doing!
Description of Work: Heating maintenance
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Sila Heating, Cooling, Plumbing and Electrical
Thank you so much for the 5-star rating and thoughtful review. We’re thrilled that you found our technicians to be professional, courteous, and knowledgeable. We are very proud of the service we provide and love giving customers like you the experience you deserve.

Carmen P.
10/2022
5.0
heating & air conditioning/hvac
  + -1 more
Was having trouble with my system called Sila and spoke with Mariana she was super professional in making sure I got what I needed!
Description of Work: Heating service
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Sila Heating, Cooling, Plumbing and Electrical
Thank you so much for the 5-star rating and thoughtful review. We’re pleased that you entrusted us with your heating service and found Mariana to be professional and helpful in her explanation of the process. We are very proud of the service we provide and love giving customers like you the experience you deserve.

Felix M.
10/2022
5.0
plumbing
  + -1 more
Called into Sila for more information on their electric and plumbing services spoke with Mariana and she gave me all the answers I need her customer service was exceptional and will be contacting Sila in the future!
Description of Work: Information on electric/plumbing
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Sila Heating, Cooling, Plumbing and Electrical
Thank you so much for the [Member Information Removed]-star rating and thoughtful review. We’re pleased that you entrusted us with your electrical and plumbing needs. We’ll be sure to recognize Mariana’s helpfulness and thoroughness. We are very proud of the service we provide and love giving customers like you the experience you deserve.

Matthew S.
10/2022
5.0
heating & air conditioning/hvac
  + -1 more
Response time was quick and the office was helpful in scheduling. I was impressed with the work done and will hire Sila again. The technician (Gage) wore booties and was respectful of my house and made sure to clean up after all the work was done. Unit working great.
Description of Work: Air conditioning
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Sila Heating, Cooling, Plumbing and Electrical
Hi [Member Name Removed], Thanks for your kind words about Gage and your Sila experience. We're grateful for the opportunity to deliver 5-star service to you. - Sila Customer Experience Team

Jodi T.
10/2022
5.0
appliance repair, plumbing
  + 0 more
I felt that the job done was worth the price and I am planning to use them in the future for other plumbing needs. Super happy I found them! Gage was our tech and very professional.
Description of Work: Plumbing work at our home
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Sila Heating, Cooling, Plumbing and Electrical
Thank you so much for the 5-star rating and thoughtful review. We’re pleased that you entrusted us with your plumbing needs. Well be sure to recognize Gage’s professionalism and commitment to excellence. We are very proud of the service we provide and love giving customers like you the experience you deserve.

kash D.
10/2022
5.0
appliance repair, heating & air conditioning/hvac
  + 0 more
Lillie was an excellent CSR she helped me get an appointment for when I was available.
Description of Work: Maintenance
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Sila Heating, Cooling, Plumbing and Electrical
Thank you so much for the 5-star rating and thoughtful review. Lillie will be delighted to know that her helpfulness was recognized when answering questions about your HVAC maintenance. We are very proud of the service we provide and love giving customers like you the experience you deserve.

Caleb G.
10/2022
5.0
heating & air conditioning/hvac
  + -1 more
Gage did a great job fixing my A/C. He was able to come on short notice, explained everything clearly, and resolved our issue. He even installed a new thermostat for us, even though that wasn't originally why we called him out. He was fair and transparent about pricing and we will definitely use Sila again!
Description of Work: AC in house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sila Heating, Cooling, Plumbing and Electrical
Thank you so much for the 5-star rating and thoughtful review. We’ll be sure to let Gage know that his thoroughness, transparency, professionalism, and expertise were recognized during your AC repair. We are very proud of the service we provide and love giving customers like you the experience you deserve.

Jill R.
10/2022
5.0
heating & air conditioning/hvac
  + -1 more
The work was done perfectly and Gage provided me with helpful tips about using the equipment that he installed.
Description of Work: hvac system/ AC
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Sila Heating, Cooling, Plumbing and Electrical
Hi [Member Name Removed], We appreciate you taking the time to leave us feedback on your 5-star experience. We look forward to serving you again! - Sila Customer Experience Team

Lillie I.
10/2022
5.0
appliance repair, heating & air conditioning/hvac
  + 0 more
Jason was a great tech very knowledgeable.
Description of Work: Hvac maint
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Sila Heating, Cooling, Plumbing and Electrical
Thank you so much for the 5-star rating and thoughtful review. We’ll be sure to recognize Jason’s knowledge and expertise involved in your HVAC maintenance. We are very proud of the service we provide and love giving customers like you the experience you deserve.

Katie R.
10/2022
5.0
appliance repair, plumbing, water heater repair
  + 1 more
Excellent customer service; responded quickly with a quote and helped me with the rebate process. Gage and the technication were very knowledgeable. I would hire Sila again.
Description of Work: Water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sila Heating, Cooling, Plumbing and Electrical
Thank you so much for the 5-star rating and thoughtful review. Gage will be thrilled to hear that his knowledge and efficiency involved in the installation of your water heater were greatly valued. We are very proud of the service we provide and love giving customers like you the experience you deserve.

Kelley S.
10/2022
5.0
plumbing
  + -1 more
Gage worked on a new system for our house. He was respective of our home, showed up on time and made sure to keep the space clean when leaving. The end product was great, we are so happy with our new system. We will absolutely use Sila in the future.
Description of Work: Plumbing work
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Sila Heating, Cooling, Plumbing and Electrical
Thank you so much for the 5-star rating and thoughtful review. We’re honored that you entrusted us with your plumbing work. Gage will be thrilled to know that his promptness, professionalism, and keen expertise were recognized. We are very proud of the service we provide and love giving customers like you the experience you deserve.

Gail N.
09/2022
5.0
plumbing
  + -1 more
Brian from Sila came to fix the problem after finishing up another job. It was late on a Friday afternoon. He quickly saw what needed to be done, and made the repair, and ensured that all the fixtures in the house were working properly. He was good natured about the whole thing, and wonderful to deal with. I am so grateful for his willingness to take the time to make an unplanned service call.
Description of Work: Issue with water heater maintenance resulted in no water in house late in the day on a Friday. Needed plumber.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robbie M.
09/2022
5.0
plumbing
  + -1 more
Couldn't be happier doing business with Sila. The experience was smooth from start to finish. The salesman gave us multiple, detailed quotes for alternate manufacturer products and recommended products. We then worked with Gage who was able to assist with a rebate. The techs worked neatly, quietly and completed the work in one afternoon. Sila will be my go to for all future Plumbing/HVAC work.
Description of Work: plumbing services
Rating CategoryRating out of 5
Yes, I recommend this pro

Contact information

12 Manison St Ste 4, Stoneham, MA 02180

https://www.sila.com

Service hours

Monday:
7:00 AM - 6:30 PM
Tuesday:
7:00 AM - 6:30 PM
Wednesday:
7:00 AM - 6:30 PM
Thursday:
7:00 AM - 6:30 PM
Friday:
7:00 AM - 6:30 PM


Licensing

Bonded

Insured

Licensed*

Trade License Number
4271C
Trade License Locale
NH
Trade License Authority
New Hampshire Bureau of Building Safety & Construction - Mechanical Safety & Licensing Section
Trade License Expiration
01/31/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Water Heaters,
Electrical,
Lighting,
Drain Cleaning,
Generator,
Home Warranties,
Drain Pipe Installation,
Deck Maintenance

FAQ

Sila Heating, Cooling, Plumbing and Electrical is currently rated 4.7 overall out of 5.

Monday: 7:00 AM - 6:30 PM

Tuesday: 7:00 AM - 6:30 PM

Wednesday: 7:00 AM - 6:30 PM

Thursday: 7:00 AM - 6:30 PM

Friday: 7:00 AM - 6:30 PM

Sila Heating, Cooling, Plumbing and Electrical accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Sila Heating, Cooling, Plumbing and Electrical offers free project estimates.
No, Sila Heating, Cooling, Plumbing and Electrical does not offer eco-friendly accreditations.
No, Sila Heating, Cooling, Plumbing and Electrical does not offer a senior discount.
Yes, Sila Heating, Cooling, Plumbing and Electrical offers emergency services.
Yes, Sila Heating, Cooling, Plumbing and Electrical offers warranties.
Sila Heating, Cooling, Plumbing and Electrical offers the following services: Heating & A/C. Furnaces. Dual Fuel Systems. Oil Furnaces. Boilers. Hydronic Heating. Zoning Systems. Dehumidifiers. Media Filters. Humidifiers. Water Heaters. Ventilators. Hepa Filters. In Floor & Under Floor In Wall Heating. Water Cooling Systems. Water Source Heat Pumps. Gas Piping. Generators. Ductless Mini Split. Tankless Water Heaters. Unit Heaters. Commercial Equipment.

Contact information

12 Manison St Ste 4, Stoneham, MA 02180

https://www.sila.com

Service hours

Monday:
7:00 AM - 6:30 PM
Tuesday:
7:00 AM - 6:30 PM
Wednesday:
7:00 AM - 6:30 PM
Thursday:
7:00 AM - 6:30 PM
Friday:
7:00 AM - 6:30 PM