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SANTANA ELECTRIC

Electrical, Lighting, Ceiling Fans,

About us

"To do more than expected for our clients " Santana Electric is a relationship based company, and we focus on establishing strong, long-term relationships with our customers, as we consider sound client relationships the most important contributor to our success. We cement these relationships by providing superior customer value along with the best possible service and performance.

Business highlights

19 years of trusted experience
Emergency Services Offered

Services we offer

PORTABLE AND STANDBY GENERATOR SALES AND SERVICES, WHOLE HOUSE SURGE PROTECTORS, TELEPHONE, CABLE, COMPUTER WIRING, UNDER CABINET LIGHTING, RECESSED LIGHTING, POOLS & SPAS, BUCKET TRUCK RENTAL & SERVICE, WHOLE HOUSE AUDIO SYSTEMS, HOME THEATER INSTALLATIONS, CONSULTING SERVICES, PANEL UPGRADES, KNOB & TUBE REMOVAL, OLDER HOME SPECIALIST, ALL TYPES OF REMODEL NEEDS, ADDITIONS, ETC. (OWNER ON ALL JOBS)

Amenities

Senior Discount

yes

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.9227 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
2%
3
0%
2
2%
1
2%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
5.0
Showing 151-175 of 227 reviews

virginia D.
10/2011
5.0
electrician
  + -1 more
I waited for him because of all the good reviews I read. I have been "stuck" with so many duds. Even though he could not come to my home for a day, I was glad he did come. Very personable young man.
Description of Work: I had lost heat and even though Dan was on a big job, he came to take care of the problem. I will call him whenever I need an electrician.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Martha L.
10/2011
5.0
electrician, lighting
  + 0 more
The job went beautifully! We got exactly what we wanted, at the price we were quotes, in the timeline we were told.
Description of Work: I asked Santana Electric to fix my outdoor lights, and to give me an estimate on under-cabinet lighting in my kitchen. They are busy enough that they couldn't come right away but told us exactly when they could and arrived promptly when they said they would. we went ahead with both tasks and they booked a day to come do the work, once again coming in time. They worked efficiently, finished early, and produced great quality results.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Antoine W.
09/2011
5.0
electrician, electronic repair
  + 0 more
This contractor answered my e-mail promptly, he set up a time to meet with me and he went over the job. Unfortunately, another contractor beat him out on the price otherwise, I would have went with this contractor. He looked professional when he arrived, his business vehicle looked very good. You knew when he showed up that he was about business. I kept his card and i will use him if his price beats the other contractor.
Description of Work: I needed some electrical work performed. I needed a new door bell, a new light fixture and some outlets replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nancy Delgado B.
08/2011
5.0
electrician
  + -1 more
He had a lot of energy and did not stop until he was done with what he was doing. He was very punctual and clean, and he cleaned up after himself. I would use him again in the future if necessary.
Description of Work: I used Santana Electric for electrical work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Walter T.
06/2011
5.0
electrician
  + -1 more
Dan Santana is one of the most professional tradesmen I have ever had the opportunity to engage. My comparrison standard of professionalism is to Pickering Plumbing in Amherst Massachusetts, no doubt one of most professional and ethical businesses in this country. The installation went beautifully as promised, and came in a bit under budget.
Description of Work: A new Electric Service Box was installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,750

Prudence S.
05/2011
5.0
electrician, lighting
  + 0 more
They are one of my favorites. I always use them. They are every professional. When something goes wrong, he looks at that and he also looks at the area around to make sure that there is nothing else in the area that he thinks needs to be worked on. I love that because I don't know what is going on. He always makes sure that everything else is copacetic which is terrific, like going down and fixing the fuse problem and then finding out in addition the problem with the A/C and the dryer being in one cycle. He brought that to my attention. That's the kind of thing I really like. As a home owner who doesn't know anything, it is lovely to have somebody who you know is not doing it just to fill the bill but to make you aware. He did a temporary fix, brought it to my attention, and we went from there and I really do appreciate that. When he put in the lamps, which is no big deal, he did make the point of making sure that passing traffic wouldn't turn on the sensitivity. He adjusted it specifically so that as soon as you hit the driveway they came on but not every time somebody went across the street or walked on the pavement. I wouldn't have thought of all those little details. It's those kinds of things that make a difference.
Description of Work: Santana Electric did some electrical work a week or two ago. He installed two outdoor lamps with motion detection for both the front of the house and the back of the house, fixed a fuse that kept blowing, and designated an outlet specifically for an air-conditioning unit. The air-conditioning unit was on the same cycle as the dryer so there was a chance of it blowing. He designated it strictly for that so it is on a cycle all by itself and he upped the amps as well. They often do work for me on my house in Springfield because the house was built in 1946 and has a tenant and there is something always going wrong.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Lydia K.
05/2011
2.0
electrician
  + -1 more
Called, made an appointment for early in the morning on my day off after I worked late the night before. Never showed, never called. Very unprofessional.
Description of Work: No work was done.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
2.0


Response from SANTANA ELECTRIC
In an effort to accomodate the customers schedule I did make arrangements for Thursday, April 14th @ 9:00 a.m for an estimate, not realizing I had a business meeting that morning at 7:00 a.m. This almost never happens, but I THOUGHT I had called her about it and was waiting for her to reschedule. I talk to many customers a day, and we complete anywhere from 1 big job, to 4 or 5 smaller service calls every day. Needless to say, every now and again, I suppose do to imperfection, I may let one slip buy. I can honestly and proudly say, I can count on one hand how many customers I may have dissapointed in over 5 years in business, I just wished she would have called or emailed me to inform me of the status of this estimate before going right to the list to post a negative report. It was 23 days of waiting before she posted this report and I was never contacted again after the missed appointment, I would have made it up to her for sure. I am truly sorry to her and all other potential customers on the list, remember..."Customer complaints are the schoolbooks from which we as bussiness owners all learn from." I will try my hardest to not let this happen again, once again, I apologize my friends...

Kelly O.
05/2011
5.0
electrician, lighting
  + 0 more
I highly recommend Santana Electric! Professional and responsive from my first phone call, they came to give me an estimate this morning and then told me they could complete the job right then. I was thrilled! Friendly, fast, competent, and thorough - Dan and his father worked together to get everything done, including checking ALL my outlets for any issues. They fixed a faulty switch, installed a new fixture, even reattached the doorbell which had fallen off just before their arrival! Even though this was a very small project, they gave it the attention of a much bigger one. I will definitely call them for any other electrical work I need done.
Description of Work: I had multiple outlets that needed to be grounded/replaced, a faulty light switch replaced, and a new light fixture installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

jodie P.
04/2011
5.0
electrician, lighting
  + 0 more
I contacted Dan by phone and he was responsive and we set up an appt for a week or so in the future. Dan and his father arrived on time and did a great job while I was at work. They cleaned up after themselves and I am very pleased w/ their work. Dan is professional and personable and even made a recommendation regarding switching out my smoke alarm, which I will have him replace in the future. These guys know what they're doing and I will not hesitate to contact them for all future electrical projects.
Description of Work: Replaced ceiling lighting fixture, installed dimmer, replaced ceiling bath fan.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$306

Mariovy G.
03/2011
5.0
ceiling fans, electrician
  + 0 more
It went well. They were on time and they did everything as promised. When I called they came out right away and gave me an estimate right away.
Description of Work: They took out the motor from the fan and replaced a part, and then re installed the fan.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Margaret H.
02/2011
5.0
electrician
  + -1 more
When I first contacted Santana, he got back to me almost immediately (by phone--also uses email frequently). Since we are a distance away, and didn't feel we were in crisis, we set up a date a week or so in the future. However, the problem worsened, and when I emailed him about it, he zipped out from Springfield the next day. I met him at a coworker at our home, they checked out the fusebox and determined the problematic one. They thought it might not need replacing and left with lights back on. I paid $90 ($80 for the troubleshooting, $45 for travel, less a $35 discount for Angie's listers!). Unfortunately, the problem recurred. I emailed him and he got right back to me to schedule a time for a longer visit. Within a few days he called to say he had time and could be in the area. I gave him permission to go to the house tho' I was at work, told him how to get in and soon thereafter he called to report that there had been a melting wire behind the breaker and that all had been replaced at no extra charge!
Description of Work: Checked out lights that were going out and coming back on intermittently. Reset breaker. Problem persisted, returned and replaced breaker and wiring that was melting behind it!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

WENDY F.
01/2011
5.0
electrician
  + -1 more
Dan and his dad were very quick at resolving all the issues. Within minutes, everything was fixed and they were on their way to the next customer. Very satisfied customer!
Description of Work: I had an outlet in a bedroom that was not operating correctly, a hall outlet that was questionable, and an automatic light sensor in the garage that needed to be replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Eric F.
01/2011
5.0
electrician, lighting
  + 0 more
Santana Electric did all the electrics on my new kitchen remodel and were great! They patiently listened to what I wanted done and then when I asked them gave some great suggestions. I LOVE my under cabinet lighting and the overall electrics in the kitchen. They were always on time and very nice. I will definitely hire them again for any electrical issues that come up.
Description of Work: Santana did the overhead lighting, outlet wiring and undercabinet lighting for my kitchen remodel.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,750

Robert R.
12/2010
5.0
electrician, lighting
  + 0 more
They were excellent. They were prompt, and they did good work. They cleaned up after themselves. They were friendly and approachable. The price was probably average.
Description of Work: They rewired some rooms and put up light fixtures. They also put new lights in the garage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Robert R.
11/2010
5.0
electrician
  + -1 more
I chose Santana based on other AL reccs, and was not disappointed at all. They were swift, professional, friendly, and good communicators. This father & son team is as good as it gets. Y tambi?n hablan espa?ol que me hace feliz.
Description of Work: Satana Electric certified my home free of Knob & Tube wiring, and replaced & updated several old circuits and outlets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$500

Charles C.
10/2010
5.0
electrician
  + -1 more
I contacted Santana Electric because of its high ratings on Angies List. Dan Santana came to my house to see what I needed. He made some very intelligent and sensible recommendations for what kind of whole-house fan would be best for me, and worked with me when I made alternative suggestions. We settled on a different fan than he had previously used. The experience of working with him to figure out what would be best for me was very reassuring. When he and his associate installed the fan, they did an excellent job, working with me to figure out the best options for positioning and controls. The installation was very neat and satisfactory. Perhaps I could have saved a few dollars by having someone else do the work, but I couldn't have had a better job done.
Description of Work: Install QuietCool whole-house fan in attic; replace motor in bathroom fan

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

JIM L.
10/2010
5.0
electrician
  + -1 more
Santana Electric arrived at the appointed time, and were very friendly and efficient! They did a great job, and I would definitely use them again.
Description of Work: The blown circuit breaker was repaired, and overloaded GMI outlets in the kitchen were replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

LINDA T.
09/2010
5.0
electrician
  + -1 more
They were on time, very polite and professional, and fast. I highly recommend them. This is the second time I have used this company and both times it has been a very positive experience. Fast, friendly, professional, knowledgeable, able to fix everything in 1 trip, and reasonably priced.
Description of Work: They fixed recessed lighting in two rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

David E.
09/2010
5.0
electrician, lighting
  + 0 more
I arranged an appointment on the phone, and Dan and his father showed up on time and ready to do the job. They got right to work and finished within an hour.
Description of Work: Replaced or installed three light fixtures and installed GFI outlet in bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Tony P.
08/2010
5.0
electrician
  + -1 more
I had several questions prior to the service date, which were promptly answered via email. They arrived on time and were very careful to keep the work area clean, including covering floors, vanity and mirrors with protective sheets. They cut a hole in the ceiling for the fan, connected it to an existing roof vent and also installed a new wall switch with the proper wiring. The fan works great and I would not hesitate to call Santana again for any future electrical work I have. Dan and his father are real pros at what they do!
Description of Work: Company installed a new exhaust fan in my bathroom, including wiring and wall switch.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Annie H.
07/2010
5.0
electrician, lighting, small appliance repair
  + 1 more
Dan Santana is a really nice person and very professional. Calls when he says he will, shows when he says he will and takes care to clean up when they leave! I mention him to anyone who says they need electrical work.
Description of Work: We used Santana Electric for many small jobs that we had him come in and do all at the same time. He and his father work as a well oiled machine rewiring my renovated bathroom, putting in a bathroom vent, wiring for appliances, fixing an A/C plug and numerous other items. Dan Santana is a really nice man and very professional. Calls when he says he will, shows when he says he will and takes care to clean up after themselves!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Sharon M.
07/2010
5.0
electrician, lighting
  + 0 more
This was pretty much a routine installation. Santana did a nice job.
Description of Work: Ceiling light and two wall lights installed. Needed to pick up some parts also.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$135

David H.
06/2010
5.0
electrician
  + -1 more
Outstanding experience. Over the weekend my electricity began to flicker sporadically. My call on a Sunday afternoon was answered by one of the owners. He said he would most likely get to my house by Monday afternoon and would call in the morning to confirm, both of which happened. The diagnosis was quick, the estimate to repair was reasonable, and the work was done quickly. I was happy when Mr. Santana called me back before purchasing the replacement fixture for my kitchen light. The piece was $60 and he wanted to make sure I was okay with that price before he went forward. Of course, I was, but I appreciated him checking to make sure since it was the only one available that day. So far so good on the repaired circuit board.
Description of Work: Diagnosis and repair to damaged circuit breaker board which was taking in water. Some breakers replaced, components cleaned, anti-corrosive treatment applied, site of water leak patched. Also, replaced simple light fixture in unfinished basement and decorative fixture in kitchen.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Daniel H.
04/2010
5.0
electrician
  + -1 more
Santana Electric was wonderful!!! They arrived with a smile and a great handshake. They assessed the physical area to be worked on, made recommendations using a couple of cost options, and then went to work. They were organized, clean, and communicative. They completed the work in a quick amount of time. Not only did they complete the job they came to do, but they also inspected our fire alarms, noticed and made a recommendation for a minor issue with our furnace, and changed an outlet that was broken in another room. They were fabulous!
Description of Work: Santana Electric came into my home to designate one wire/outlet for an industrial style photocopier/scanner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Nathan M.
04/2010
5.0
electrician, lighting
  + 0 more
Let me start out by saying that this whole experience from start to finish was just a pleasure! From the moment I called Dan, he replied promptly and we arranged to meet. Dan is tech savvy and always returns calls and responds to questions from his blackberry. We discussed the work schedule and Dan was as good as his word: he arrived (calling us before) was extremely professional in the way he set up - (no running in and out of the house) a textbook case of taking time to prepare and once he got going (ably supported by his dad - it was a pleasure to watch them work together) it was go-go-go until the job was done. This was no easy task, as the entry to many of the lights was difficult and there was no pre-existing wiring in place; this meant that Dan had to step up and do what he said he could do: he hit a home run in every case; neat, careful and very little disruption or marking on existing walls and ceilings. I would hire Santana Electric again without even thinking about it: a wonderful contractor to do business with.
Description of Work: The services consisted of installing 9 new recessed lights in the family room to be controlled by switches with added dimmers; 6 new recessed light, switches and dimmers in main bedroom; also additional new ceiling lights in 3 additional smaller bedrooms.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Contact information

15 Jimmy Ct, Springfield, MA 01104

http://www.santanaelectric.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Electrical,
Lighting,
Ceiling Fans,
Generator,
Rentals - Equipment,
Pool and Spa Service,
Electronic Gadget Repair,
Phone Wiring,
Handyman Services,
Stereo and Home Theater Systems,
Appliance Repair - Small

FAQ

SANTANA ELECTRIC is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

SANTANA ELECTRIC accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, SANTANA ELECTRIC does not offer free project estimates.
Yes, SANTANA ELECTRIC offers eco-friendly accreditations.
No, SANTANA ELECTRIC does not offer a senior discount.
Yes, SANTANA ELECTRIC offers emergency services.
No, SANTANA ELECTRIC does not offer warranties.
SANTANA ELECTRIC offers the following services: PORTABLE AND STANDBY GENERATOR SALES AND SERVICES, WHOLE HOUSE SURGE PROTECTORS, TELEPHONE, CABLE, COMPUTER WIRING, UNDER CABINET LIGHTING, RECESSED LIGHTING, POOLS & SPAS, BUCKET TRUCK RENTAL & SERVICE, WHOLE HOUSE AUDIO SYSTEMS, HOME THEATER INSTALLATIONS, CONSULTING SERVICES, PANEL UPGRADES, KNOB & TUBE REMOVAL, OLDER HOME SPECIALIST, ALL TYPES OF REMODEL NEEDS, ADDITIONS, ETC. (OWNER ON ALL JOBS)

Contact information

15 Jimmy Ct, Springfield, MA 01104

http://www.santanaelectric.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM