Hurley & David Inc

Heating and Air Conditioning

About us

The HD Air team offers heating, cooling, indoor air quality, plumbing, and complete home performance systems throughout Western Mass and Northern Connecticut. We are Hurley & David, a family owned business based in Springfield for three generations. Award winning.

Business highlights

64 years of trusted experience
Emergency Services Offered

Services we offer

Residential & commercial repair & installation of heating, air conditioning, indoor air quality, plumbing, insulation, air sealing, and more.We Service and Install All Makes and Models.

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Financing Available

Photos of past projects

Reviews

4.5190 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
5%
3
1%
2
6%
1
11%


Rating CategoryRating out of 5
quality
4.6
value
4.2
professionalism
4.7
responsiveness
4.6
punctuality
4.8

Filter reviews by category

Showing 51-75 of 190 reviews

Prasanth P.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
HD Air techs are always punctual and very professional and competent . Would always hire them
Description of Work: Water leak around the HVAC unit

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert N.
09/2017
5.0
plumbing
  + -1 more
Work was done quickly and we were happy with the work.
Description of Work: Needed leaky toilet repaired and shower head replace

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Dan F.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
Diago very quickly arrived upon our request for service Saturday morning. He is a very polite, friendly, engaging, and knowledgable technician. He immediately diagnosed the issue and effectively executed the repair. The unit is working like new. Diago's professionalism and kindness are why Hurley and David is BEST in Class. We highly recommend them for all installations and service.
Description of Work: Emergency repair to the furnace. Blades on the blower/ fan unit were warped due to a loosing of the bracket. Complete removal of the unit and disconnect of the attached wiring. Unit had to be disassembled and reinstalled after adjusting the bracket to provide proper clearance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Richard H.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
Scheduling appointment was quick and easy. Technician came within couple of days, which was fine. He did a great job and took the time to explain the problem and options to fix. Repair was bit pricey but feel it was quality job. Scheduled a follow-up with sales consultant on new equipment. That took 2-2.5 hours. Really thorough - amazing. But, had I known it would last that long, I would have scheduled at another time. Impressed me as a real quality organization.
Description of Work: A/C unit freezing up

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ronnie T.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
Very well. All H&D service people I've had are excellent, punctual and responsive.
Description of Work: Furnace cleaning and minor repair for a water leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Curtis S.
08/2017
4.0
heating & air conditioning/hvac
  + -1 more
I see them once every six months. I'm on a service contract. It costs me $250 a year. I would absolutely use them again.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joan G.
08/2017
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Perfectly and in-laws really liked them (which is unusual)
Description of Work: replaced kitchen faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jacqueline P.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
Very pleased...we were impressed and will continue to do business with Hurley & David
Description of Work: Josh was sent to work on our AC unit... he did an excellent job. We felt confident that he knew what he was doing...took time to explain everything....very professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Ron G.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
The tech was punctual, knowledgeable, timely, and clean
Description of Work: Annual AC inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Christina B.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
Bob, the plumber was very punctual and accomodating throughout the repair process.
Description of Work: I had a shut off valve replaced after my gas was turned off by the gas company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Edward M.
06/2017
5.0
plumbing
  + -1 more
They did a great job. The plumber that came over to install two sinks and two toilets did a wonderful job.
Description of Work: Installed two toilets.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Edward M.
06/2017
5.0
home remodeling
  + -1 more
The plumber that came over to install two sinks and two toilets did a wonderful job.
Description of Work: They installed two bathroom counters and two sinks.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Cheryl W.
05/2017
5.0
heating & air conditioning/hvac
  + -1 more
Very well from comfort advisor visit through equipment. installation. All of the employees were very knowledgeable and a pleasure to deal with
Description of Work: Installed 2 mini split ac heat pumps

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joseph K.
04/2017
5.0
heating & air conditioning/hvac
  + -1 more
Great AC maintenance service. Very professional. Provides a proactive service to remove the risk of failures and the need for an emergency calls.
Description of Work: Summer maintenance. Required replacement of a battery for external unit.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$150

Joanna P.
02/2017
2.0
heating & air conditioning/hvac
  + -1 more
Hurley and David installed our whole humidifier about a year ago. Shortly after we started using it, the tubing was getting very dirty and clogged. It also didn't seem to work that great as the air still seemed very dry. We had a tech come out and he was surprised that the filter and tubing was getting so dirty. But he blamed it on our piping/our water must be dirty. Our house is less than 2 years old, everything is brand new. He took a sample of water to test it. We never got the results. We waited a few months and monitored the tubing. Recently the tube got clogged completely and humidifier stopped working. We cleaned it out as much as we could on our own to get it to work again. And we called Hurley and David to come in and look at it again. As it was getting worse. Tech came in and told us everything looked normal!! How can it be normal if the tubing is black inside and clogging up?!? All he did was offer us their maintenance plan. Which we would have to pay for. He offered to replace the tubing, which we would have to pay for. And then charged us $99 just for coming out to tell us this!! These people are completely outragous. The humidifier is supposed to be under warranty! What does it cover??? Apparently NOTHING! This place is a giant rip off.
Description of Work: Installation and maintenance of whole house humidifier

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

$1,000

Response from Hurley & David Inc
Thank you very much for your feedback. We extend our apologies that the Humidifier system that we installed has not met your expectations. I know that I have spoken to you or your spouse about this experience. We have responded to your home 4 times to address the humidifying capacity of the humidifier and the biological growth in the drain tubing. After our visit on 2/23/2017, we offered to remove the humidifier and refund your entire investment or replace the tubing free of charge. You selected to have the tubing replaced and that work was completed on 3/8/2017. I will have our office credit the $99 service fee to your account. If you still are not happy with our service and the performance of the humidifier please do not hesitate to give me a call at 413-732-3141 and I will be happy to send a technician out to remove the humidifier and deliver a full refund for the installation. Sincerely, Gary T Woodruff

Nancy M.
01/2017
5.0
heating & air conditioning/hvac
  + -1 more
Very well. Would definitely recommend and will hire for future service and maintenance.
Description of Work: Diagnosis of heating system

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

June L.
01/2017
5.0
heating & air conditioning/hvac
  + -1 more
I am on a service plan with them and so, it didn't cost me anything for that. The work was excellent. It took them probably an hour and a half to do the work. They left the place very clean.
Description of Work: I use Hurley & David for heating and A/C. They cleaned my furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Elisa M.
11/2016
5.0
heating & air conditioning/hvac
  + -1 more
HD came right out and gave us a fair price competitive to or better than other quotes. They gave us a range of options/prices/quality choices. We chose a unit and got on the schedule, this is the "busy season." They loaned us space heaters in the meantime, then came a week early. They did a great job, behaved very professionally and left the house spotless. We will use them again without a doubt, and we'll recommend them to anyone.
Description of Work: Our old gas furnace failed just as it was getting cold

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Joseph K.
11/2016
5.0
heating & air conditioning/hvac
  + -1 more
Very professional technicians. Careful about the job quality cleanliness of the house.
Description of Work: I subscribed to their gold maintenance service plan with twice yearly service. They provide excellent Heating and AC service. Great communication with the office for scheduling and updates. Very professional technicians.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tim B.
10/2016
5.0
heating & air conditioning/hvac
  + -1 more
Excellent experience. Friendly, knowledgeable, prompt, professional. I would highly recommend their services!
Description of Work: Hot water tank leak

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Kathleen K.
10/2016
5.0
plumbing
  + -1 more
Excellent. Great courteous service.
Description of Work: Faucet installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Phyllis L.
09/2016
5.0
heating & air conditioning/hvac
  + -1 more
Service people are professional and courteous. There was a problem when I switched to a/c. Hurley and David sent a serviceman to my house promptly and corrected the problem. Only problem was that I would have appreciated when they put the programmable thermostat in they did not cover the area from the previous thermostat so now I have a space left where it does not show the current paint and looks unfinished. Other than that I was happy with this company, They even sent a fruit basket thanking me for choosing them.
Description of Work: Had new furnace put in.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David C.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
Hurley and David put in a new high efficiency air conditioning system and thermostat in our home in 2014. Our relationship was rocky at best (see previous reviews on Angie's List). But, they did eventually get everything right. We were dismayed when, on the night of June 28, 2016 our air conditioning ceased working. Still, we called Hurley and David for service. Shortly after 10:00 AM on the 29th Hurley and David's serviceman, Josh, arrived to check out our problem. He was extremely friendly, courteous and helpful. He quickly diagnosed the problem as a faulty thermostat. Though I'm not overly happy with the problem, Hurley and David did not make the part and they cover it with a lifetime warranty. Josh did not have one in his truck and so he called in and received permission to install a higher grade thermostat at no charge. Unfortunately, because the thermostat runs both out AC and our high efficiency boiler, it could not be used in the end. So, he ran back to the shop, got a new thermostat and replaced the broken one. I am putting this review up especially because we received very pleasant responses from everyone we dealt with and especially because Josh was just fantastic to deal with. He is an absolute credit to his company! And, he's just a plain nice human being. As he finished up I offered him a water or soda for the road. He was extremely appreciative that I'd offer him a water. He said they hardly get to stop all day and he just gets to grab a water or a Gator-ade. I told him I had Gator-ade in the fridge too and I'b be happy to give some also and I'd just made his day. It was great to meet such a dedicated, hard working, pleasant individual. Hats off to Josh! Hurley and David, I hope you know what a great employee you have working for you. I WILL call again because of today's experience!
Description of Work: Repair of Central Air Conditioning/ Thermostat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

allison C.
05/2016
5.0
heating & air conditioning/hvac
  + -1 more
I've used them for years and wouldn't change- they are great and fast and friendly. Fantastic company!
Description of Work: Repairs to furnace and maintenance cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20

Mark J.
04/2016
4.0
heating & air conditioning/hvac
  + -1 more
The service was on time, professionally completed. The technician was curteous, kept the work area clean, and did not pressure us to buy/replace/repair that which needed none of the above.
Description of Work: annual service and equipment check

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100


Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM

Licensing

Bonded

Insured

Licensed*

Trade License Number
16691
Trade License Locale
MA
Trade License Authority
Massachusetts Board of State Examiners of Plumbers and Gas Fitters
Trade License Expiration
05/01/2024

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning

FAQ

Hurley & David Inc is currently rated 4.5 overall out of 5.

Sunday: 12:00 AM - 12:00 AM

Monday: 12:00 AM - 12:00 AM

Tuesday: 12:00 AM - 12:00 AM

Wednesday: 12:00 AM - 12:00 AM

Thursday: 12:00 AM - 12:00 AM

Friday: 12:00 AM - 12:00 AM

Saturday: 12:00 AM - 12:00 AM

Hurley & David Inc accepts the following forms of payment: Check,CreditCard,Financing Available
No, Hurley & David Inc does not offer free project estimates.
Yes, Hurley & David Inc offers eco-friendly accreditations.
No, Hurley & David Inc does not offer a senior discount.
Yes, Hurley & David Inc offers emergency services.
Yes, Hurley & David Inc offers warranties.
Hurley & David Inc offers the following services: Residential & commercial repair & installation of heating, air conditioning, indoor air quality, plumbing, insulation, air sealing, and more.We Service and Install All Makes and Models.

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM