MTS Siding and Roofing LLC

Excellent from start to finish.

The siding and gutters came out nice in the end. However, it was a headache trying to get them to stick to the contract. On top of that, I was quoted 5 days for the job. It took 21 days. I work from home and they obviously weren't planning on that. I happened to go outside and noticed the vinyl siding was going on before the tyvek seams were taped. When I mentioned it, the employee said they don't normally tape the seams. That was in the original estimate. I did not request it. When I spoke with the owner, he told me that his employee said I was watching everything he did. I don't have time for that. As I started to respond, I was cut off with "I didn't mean to offend you." I wasn't offended but that quick comment came across as a deliberate attempt to offend. At this point I did start paying closer attention. I requested 3x4 downspouts with the gutters. It took 3 conversations to get it in the contract even though the estimate amount was raised the 1st time I mentioned it. The gutter company showed up with 2x3 downspouts. They told me it was not possible to install 3x4 downspouts on a 5" gutter which is incorrect. They talked with Matt, the owner of MTS, and he said he didn't believe the 3x4 downspouts were in the contract. After showing them the contract, they made the 3x4 downspouts for me, which I then had to install myself with my own 3x4 outlets for a 5" gutter. As the entry doors were installed I requested for the door knobs to be flipped so that the keyholes would match the deadbolt keyhole and I wouldn't have to flip my key every time I unlock my door. Again, I was told that it was impossible. 20 minutes later I had them flipped myself. In the end I was also charged $1000.00 over the estimate for 2x4 framing around the sliding door because the new door was smaller than the original. This was all measured before the original estimate. I understand that sometimes there are additional costs, but I would think that this would have been obvious when the price of the door was checked and the measurements didn't match up. I would not hire this company again.

Obtained three quotes for the job (cape style , two story house with a low pitch, full shed dormer). Interviewed each contractor; Matt of MTS Siding and Roofing impressed me with his professionalism, patience and commitment to get the job done right the first time. He and crew showed up on time and exceeded my expectations for quality, communication, attention to detail and cleanup. I will definitely hire again for my next job in the area. They were fantastic; six months from the install and no problems whatsoever after a harsh New England winter.