All technicians are expert problem solvers with years of training and experience. We feature courteous, same day service for both residential and business repairs and installations. All work is guaranteed absolutely. We operate 7 days per week and services include Computer hardware/software evaluation and repair, as well as new system installations.
Business highlights
17 years of trusted experience
Services we offer
Computer Repair Services - Custom Windows Desktop Design, manufacture and sales - Data Recovery & Data Backup - Spyware, Malware, & Virus Removal - New Systems & Upgrades - Managed Services - Troubleshooting - Home Networks Wired & Wireless - PC & Mac Desktop/Laptop Repair.
He was prompt, efficient and did not charge for service that was a followup for prior paid service.
Description of Work: Completed a prior computer service to correct problems
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Phyllis D.
08/2013
5.0
computer repair
 + -1 more
This is a redo. I bought this months ago and sent an email looking to make an appt. Apparently, the email went to his spam and he had no idea about it until I responded to your query re how the services went. He made immediate contact upon hearing from you. We spoke and I was able to give him a date and time that I was available. Timing was not important to me as I've been in Maine mostly since June. He arrived promptly and went to work on the computer. At the end, he ran an in-depth diagnostic and put an app on my computer that I can contact him about any problem and he can access the computer remotely.
Description of Work: cleaned fans on laptop. Cleaned out unused and unsafe programs. Ran diagnostics. Installed app so computer can be accessed remotely.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59
JULIE M.
07/2013
5.0
computer repair
 + -1 more
Technician completed the job thoroughly and explained each step as it went. We were in the process of switching all service including phones from Verizon to Comcast. The technician offered to get on the phone with both Verizon and Comcast and guiode us through the transfer. This was an extra hour plus of valuable service and we could not have done it on our own, I am sure. The entire process was worth every penny! We will use Fast teks again for any future computer issues.
Description of Work: Cleaned out older dell pc and remove spyware. Also configure ipad to send and receive mail. Transferred all of our files from old PC to new Dell All In One PC. Set up the PC and did windows 8 customize to make it more user friendly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Beatrice T.
07/2013
5.0
computer repair
 + -1 more
All issues were solved. Technician was patient and courteous. Dave's knowledge, experience and patience are evident. He knows PC, Mac, printers, smartphones equally. You cannot find anyone easier to work with! Never do I feel inadequate or reluctant to ask any question.
Description of Work: Set up iPhone to printer Set up transfer system for all pictures from Mac to iPad Repair wireless network
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
RICHARD W.
07/2013
5.0
computer repair
 + -1 more
Transfer all contacts by group. The technician gave complete instructions on the use of the mailing lists. I have used the company a number of times over the past 2 years and they have been consistently thorough in solving my problems.
Description of Work: Set up and configure Windows Live Mail. created a contact list by transferring from my old PC.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Tracie C.
07/2013
5.0
computer repair
 + -1 more
I was VERY happy with Fast-teks prompt service and knowledge of computers. I have had other "professionals" work with my computer and there were always problems afterward. The Fast-teks technican was knowledgeable, willing to work in my time frame and he worked with great confidence. His confidence put me at ease and when he left there were no problems. My computer is a gaming computer so it requires some extra knowledge. I told Mr. Thibodeau what I wanted for my computer, what I was willing to spend, he did his research and brought me what was needed. I will continue to us Fast-teks and to refer others to them.
Description of Work: Upgraded memory in my computer, "tweaked" settings to make it run faster, removed junk, added antivirus software
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Kathleen H.
07/2013
5.0
computer repair
 + -1 more
A few days after the technician cured the computer of its viruses, I noticed the computers on our network would no longer connect to our wireless printer. (It's unclear to me whether this could have had anything at all to do with the earlier viruses or the repair.) When I called the company about this, the owner came out and spent quite some time restoring the connection, and wouldn't charge me a dime. Excellent service! I would highly recommend this company to anyone on the Cape.
Description of Work: The technician came out the same day I called, at the time specified. He got right to work on a computer that had gone mad with several viruses. He was diligent in tracking down the culprits and restoring the computer's operations (and my sanity). The price for several hours' worth of his diligent work was well worth it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$195
Response from io Flyte On-Site Computer Services
Thank you, [member name removed]. Your kind words are the things that make our day great! Sincerely, Dave Thibodeau
Daniel L.
06/2013
5.0
computer repair
 + -1 more
THE TECH WAS VERY KNOWLEDGEABLE, HELPFUL, THOROUGH, AND DFFICIENT
Description of Work: COMPLETE TUNE-UP
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$97
Basie V.
06/2013
5.0
computer repair
 + -1 more
Netgear would not accept my password and i could not connect my IPhone. I was getting too many AwSnap errors and getting kicked off websites. Dave retrieved my password, helped me choose and set up a new one enabling me to use my Iphone. I am not getting the AwSnap errors except on rare occasions now. I am thoroughly impressed with Fastteks and will not hesitate to call on them if i have another problem.
Description of Work: retrieved my password and connected IPhone to wireless connection which was the main problem
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
Susan B.
05/2013
5.0
computer repair
 + -1 more
What a wonderful service they provide. Came the day I called. I will use them any time I need help with my computer.
Description of Work: I have used Fast-teks three times-- to uninstall my desktop and to set up my new laptop. November 2012 Dave moved everything downstairs and this May Josh removed a virus and house cleaned my computer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$88
William G.
04/2013
5.0
computer repair
 + -1 more
This was the best service I have ever received a my house and this includes all other things in which I have needed repair including other things besides computers (and that is saying something) 1) The contact was immediate and a date was set up- VERY Prompt. 2) The Tech arrive even earlier as he wanted to be to start immediately to ensure that he gave me ample time before his next customer 3) He was very professional- He was able to correct all my computer problems very quickly 4) He also recommeneded that I have a new PC "built" from their site as it would be better to build one for my specific needs that have another "generic' one purchased at "Best Buy" I thought that was a great idea and in contacting Dave --he said that he could build one when I was ready and, he gave me an estimate that was below other competitive ones. I am going to call Dave up this week to set up a time to have this done Overall, the best way to describe this service is that Fast-Teks met the 5 above criteria with each one an A++ I definitely would recommend Fast-Tek to anyone that needs computer of any kind!!! Thanks, Dave and Josh, Bill Gorczyca
Description of Work: I called Dave at Fast Teks to call about some computer repairs that needed to be done I was impressed immediately with a fast response once contacted I then, presented to Dave the issues that I had- and he assured me that he could easily correct them A date for a home site repair was set up in less than 2 days- very impressed When his technician, Josh arrived- I went over the problems as mentioned to Dave, and Josh, who already was informed of them I was a little nervous, as I had already used 3 professional services and each one used- only made more problems for me. Josh assured me that these could be fixed; They entailed: 1) A deleted CD Burner/Player- by Mocrosoft during one of there many "Updates/Configurations" 2) Sutting down constantly which had not occured until recently 3) The need to move data/information to allow allow both drives to operate properly 4) The need to be able to download data to an external drive in addition to another couple of things that Josh recommended. These 4+ things wer every important as the previous Service- took my computer to his shop for a full day and only created more of a problem in that I lost information causing it to shut down very quickly each time it was turned off He as so bad that I remember that he kept telling me to "leave the Computer ON" The problem was---I couldn't leave it on because they made the problem worse in that It Automatically Shut Down and on and on
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$243
Ed W.
03/2013
5.0
computer repair
 + -1 more
Very Pleased with the service. I would call them again. They also custom build computers. Which I might do in the near future.
Description of Work: I had a Laptop with Viruses and a Desktop that was slow running. Dave Thibedeau was the tech. He was quite thorough, made some sugesstions for more memory, cleaned up the laptop viruses and ordered some parts. He'll be back at the end of the week. So far, I'm pleased with the service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$158
Chris M.
12/2012
5.0
computer repair, computer sales
 + 0 more
It went great overall - please see comments above.
Description of Work: There were two separate occasions for me to use Fast-Teks. The first incident was due to my computer crashing. Before I called Fast-teks, I had called two other computer service providers. One couldn't see for 5 days and I am still waiting for the other to return my call. When I contacted Fast-teks they were at my house within the hour. The mother board had died on my computer. Josh(?) was able to retrieve my data and downloaded it onto another computer. As a result, I was without a computer for less than a day. However, I was informed the computer to which my data was downloaded would not last for long and to start looking to replace it. Throughout my search, I spoke to David a couple of times who provided me with very helpful information. I purchased my computer from Fast-teks and had them complete the installation. So far, I am very pleased with what I purchased. It has only the software I need and the hardware can be easily upgraded if needed. I would recommend Fast-teks to friends with no hesitation and will call them when I need assistance in the future.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$988
JOANNE & Edward M.
12/2012
5.0
computer repair
 + -1 more
replied to call very promptly, very personable, answered questions, did to go over all aspects of what caused the problems and spent time to resolve other issues.
Description of Work: THE TECHNICIAN PERFORMED ALL SERVICES AS DESCRIBED IN AD PLUS RESOLVED OTHER ISSUES.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59
KATHLEEN M.
12/2012
5.0
computer repair
 + -1 more
My first meeting with Dave was when he set up my new laptop which I purchased from Staples. I wanted a professional to do the work. I was very happy with all his work.Since then I purchased a laptop for my daughter and I wanted Dave to set that one up too. Very pleased!!!!! A week ago I had major problems with my laptop. I called Dave and within 1 hour Josh was at my house.The two of them have been working on it.They always answer their phone and are very reliable. I would highly recommend to anyone.
Description of Work: REMOVE MAJOR VIRUS INFECTION. Included saving all data on the laptop, then reinstalling and resetting all network connections,
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Janet B.
11/2012
5.0
computer repair
 + -1 more
company has provided computer services for my business 2009 to present reliable, always available day and night
Description of Work: Installed AVG anti-virus
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Susan B.
11/2012
5.0
computer repair
 + -1 more
VERY THOROUGH AND FRIENDLY. POINTED OUT THAT THE OLD PRINTER WAS DEFECTIVE AND TOOK IT BACK TO STAPLES FOR ME. REPLACED WITH A NEW PRINTER.
Description of Work: MOVE ALL PC EQUIPMENT TO NEW LOCATION
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$228
Paul B.
11/2012
5.0
computer repair
 + -1 more
It went well. I've had a great auto mechanic, and when he says "you've got another problem", I'm able to take him at his word. In this instance, although I hadn't used Fastteks before, I felt good enough about the contact with Dave and his staff to proceed, and it was a good decision.
Description of Work: System rebuild with data transfer from prior system. My old, reliable desktop got much older and much less reliable overnight. I had depended on our son for computer help (free, but with attitude), but he wasn't available. Not wanting to lug it down to Staples or Best Buy. I checked Angie's List and contacted Dave Thibodeau at Fastteks. One of his staff came to the house the next day (was available the day of the call) and the problem was found to be a particularly nasty virus. It was brought to the shop. The virus was resolved, but then other issues with the computer components came up. Dave described the issues, I decided to have them addressed as well, and they were.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$330
STEPHAN S.
11/2012
5.0
computer repair, computer sales, computer training, web designers
 + 2 more
Answered all questions and was thorough. Went extremely well.
Description of Work: Computer failed to boot. technician was on site within the hour and performed a system cleanup and restore. Have used this company previously and would choose them again for any PC related issues. I have referred this company to a number of friends and they too have good results.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$88
Angela S.
11/2012
5.0
computer repair
 + -1 more
Super great will love to have them again.
Description of Work: Great service and Joshua really helped with the computer issues we where having.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Mary T.
11/2012
5.0
computer repair
 + -1 more
We recently had a power outage causing computer software and networking problems. I called Fastteks and they were here the same day to have us up and running.
Description of Work: We use Fastteks On Site Computer Services for all our hardware, software and networking problems. They are reliable and professional and I would highly recommend them for all your computer needs. We have used them for installing new computers, fixing network problems and fixing software problems. Their prices are reasonable and the service is excellent.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Nancy I.
11/2012
5.0
computer repair
 + -1 more
Excellent will haighly reccomend
Description of Work: Very friendly, very professional, will definetly use again
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$89
Mary D.
09/2012
5.0
computer repair, web designers
 + 0 more
It went very well. We had a lot of interrelated problems which took a long time to sort out. Fast Teks was patient and courteous, explaining everything as we went along. I felt they went out of their way to provide us with good service at a reasonable price.
Description of Work: Analyzed DSL Internet connectivity problems, Some of them on our end, some of them with our provider. Advised us and helped us switch providers when we asked to do so. Replaced out-dated equipment. Solved other problems with my computer which is beginning to show its age.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$330
Carol M.
08/2012
5.0
computer repair
 + -1 more
David Thibodeau has provided consistently excellent computer service for our entire family,including myself, my husband, our daughter, and my brother. Not only does David do a great job of repairing and setting up new service for our computers, he has always taken as much time as necessary to explain, carefully and in plain English ( particularly important to us ) how best to maintain our machines at peak performance. The extended family of McManus, Norton, and Green bestows a heart-felt A- plus to David Thibodeau's Fast-tek's On Site Computer Service.
Description of Work: David did a complete computer set-up. He installed all needed programs and set up a wireless network for our new Gateway computer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
FLORENCE C.
08/2012
5.0
computer repair
 + -1 more
Company always answers calls and set the appointment for the next morning (Saturday) after reaching them on a Friday night.
Description of Work: no internet connection. technician found the wireless driver on my laptop and reinstalled it.also pointed out that the current ISP Verizon dsl was running very slow at less than 1MBs-suggested switch to Comcast at a lower monthly fee and 20 times faster internet.
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*Contact business to see additional licenses.
Service Categories
Computer Repair,
Computer Sales,
Computer Training,
Website Design & Development
FAQ
io Flyte On-Site Computer Services is currently rated 5 overall out of 5.
Sunday: 7:00 AM - 9:00 PM
Monday: 7:00 AM - 9:00 PM
Tuesday: 7:00 AM - 9:00 PM
Wednesday: 7:00 AM - 9:00 PM
Thursday: 7:00 AM - 9:00 PM
Friday: 7:00 AM - 9:00 PM
Saturday: 7:00 AM - 9:00 PM
io Flyte On-Site Computer Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, io Flyte On-Site Computer Services does not offer free project estimates.
No, io Flyte On-Site Computer Services does not offer eco-friendly accreditations.
io Flyte On-Site Computer Services offers the following services: Computer Repair Services - Custom Windows Desktop Design, manufacture and sales - Data Recovery & Data Backup - Spyware, Malware, & Virus Removal - New Systems & Upgrades - Managed Services - Troubleshooting - Home Networks Wired & Wireless - PC & Mac Desktop/Laptop Repair.