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Home Facelifters

Handyman Services, Interior Painting, Finished Carpentry and Woodworking,

About us

Serving all of your home improvement needs, BIG & small, inside & out! All work fully insured and guaranteed. We are a Family owned Home Improvement company out of South Hadley, Ma that has been in business over 13 years. We pride ourselves on the highest quality work at the most affordable price. As a small, locally-owned family business, we value integrity, reliability and convenience with all of our services, however, no job or project is too big for our licensed contractors. We are here to serve all of your home improvement and renovation needs!

Business highlights

25 years of trusted experience

Services we offer

-interior/exterior painting -staining -Power Washing -Garage/shed additions -Deck replacement and refinishing -Fences and foundations -Replacement windows -Carpet/tile -Texture ceilings -Bathroom renovations -Kitchen renovations -Additions (rooms, garages, decks) -Patios and walkways -Recessed lighting -Basement refinishing -Handicap Accessibility (Rails, ramps, and walk-in showers) -Siding ...& much more

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.831 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
3%
3
3%
2
3%
1
6%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 26-31 of 31 reviews

Bernie L.
01/2016
1.0
handyman service
  + -1 more
unknown
Description of Work: There are several items that he didn't do correctly, and we had to pay for someone to correct a few of them. The lighting is still faulty, there are different types of railing tops, some flat, some rounded. Carpentry work is not squared and plumb. He told us they would make sure all nails and screws would be removed, and a couple of years later, I am still finding them in the yard, some found with my lawnmower. Screws at the end of ramp only partially found wood, and came loose. Not being a carpenter, I did my best to fix it so my disabled son didn't catch his wheelchair as he came and went. He didn't get a building permit until the city put a stop work on my son's much needed ramp, porch, front wall, door, and window.
Rating CategoryRating out of 5

Response from Home Facelifters
[Member Name Removed], it's not fair to leave a review on a job that wasn't completed. And it's also not right to even bring this up since I wasn't paid almost $7,000 for all the extra work that you guys added during the time I was there. And it's really not right to leave a bad review when I was calling multiple times to set up a time to come and fix your lighting and finish cleaning up, etc. but your wife told me not to contact her anymore after she spoke with your lawyer. And as I recall your disabled son that you mention was EXTRMELY happy with the work that we did. So happy that he cried tears of joy when he used it for the first time and so happy that he insisted my crew and I take a picture with him for him to remember us. I really don't appreciate you making this public. You should have contacted me in some way of there was something that needed to be addressed. If you would like we can sit down and talk about the remaining balance on all the extra work and I can address any issues that you may have noticed. - Joe Stefanelli - Owner

marie S.
04/2014
4.0
handyman service
  + -1 more
ok
Description of Work: call back
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Home Facelifters
[member name removed] what number are you calling? I never got a voicemail from you on my phone? We call back all our customers? If you would like to speak with me my cell is 413-355-4676 and my name is Joe. I look forward to your call because I am very confused as to why you gave me an F when I never received a message from you. Thank you, Joe Stefanelli

Lisa A.
04/2013
1.0
drywall
  + -1 more
Job never got looked at.
Description of Work: We arranged to have him come to my house for an quote, but it fell through due to the Friday snow storm. I have been trying to reschedule the appointment multiple times and he never returned my call. I have since then found another worker through word of mouth and it is going fantastic!!!

Rating CategoryRating out of 5
responsiveness
4.0


Response from Home Facelifters
(removed member name), you just left me another voicemail last Friday, it's only Tuesday I am extremely busy right now but that's only 2 business days you gave me to respond to you. I'm sorry I didn't get back to you faster I have been at a training class all day Monday and all day today (Tuesday) so I have not had a chance. Really don't think I deserve an F rating overall. Hope we can change that. Thank you.

Gerry W.
10/2012
5.0
ceramic tile, handyman service
  + 0 more
We found this company by using a Groupon. It did take a while for them to schedule the job because of how many Groupons they sold. However, once we agreed that the job had to be done soon, the owner, Joe worked with me to pick a good date. It required some warm weather as they were going to install ceramic tile on our breezeway. He came over to estimate the job and checked with us beforehand to get the color of grout we wanted. We discussed the prep work that was needed and he agreed to have me do that to save me money and him time. Joe came on the day he said he would and worked all day. The job took longer than the Groupon allowed for and we agreed on a reasonable cost for the extra time. Joe and his assistant were friendly, professional and did a beautiful job. Joe was knowledgeable about the job and was able to give me good advice for the prep and for the final cleaning. The breezeway looks great.
Description of Work: Installed ceramic tile that we had purchased on a cement slab in our breezeway. The job took parts of two days because they had to come back the next day to do the grouting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$730

Response from Home Facelifters
Thanks for the great review Member, we really appreciate it. I'm glad you guys are happy and anything you ever need just give us a call! We have now figured out a system for scheduling the excessive amount of Groupon purchases we received. Thanks again, -Joe Stefanelli, Owner

Patricia D.
10/2012
5.0
handyman service
  + -1 more
As stated above, I had arranged for work to be done on my property and had Home Facelifters come out to see what they could do.Because of their situation and mix-ups in communication, that work was not done. I then left the state. In the meantime, Phil's son contacted me to try and resolve the situation for me. I did appreciate this as before I had left the state I needed to get a lot of work done on my house and I was not able to accomplish that because I was waiting for someone to show up. Through some back and forth phone calls, the issue has been resolved and I think that the main thing is that this company did make a large effort in order TO resolve the problem and communicated with me about the situation. I understand that events do happen that prevent everyone getting satisfaction and I appreciate that Home Facelifters was willing to make that happen for me.
Description of Work: I had called Home Facelifters this past summer and someone came to look at the work I needed however through some mix-ups work was not able to be done before I left the state. Then the company endeavored to follow up with me and went out to my house to help me with the job I originally needed done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Home Facelifters
We became involved in Groupon alongside of our regular work to gain more customers and try to give people a deal on quality work at a discounted price. We were a bit overwhelmed by the influx of messages we received at first, and we tried our best to inform customers to try and be as patient as they could as we adjusted. We have since hired new employees who handle any of our scheduling and appointments with Groupon. Again, we are and have done everything to the best of our abilities and we apologize for any inconveniences we may have caused. We picked up 40 new jobs through Groupon, and had another 20+ inquiries. We took the time to drive out and meet to talk, but apologize for any mix up on our part as we made the adjustment to the Groupon system. -Phil Stefanelli (Owner)

Joe S.
06/2012
5.0
house painters, handyman service, interior painters
  + 1 more
They said they do a little bit of everything so we didn't have to worry about calling different contractors. They do small, big and medium jobs. Whatever we seemed to need them for it worked out for us pretty well. Their price was fair and the quality of work was good.
Description of Work: We used Home Facelifters for painting and home improvement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
    • 1
    • 2(current)

Contact information

2 Benoit Lane, South Hadley, MA 01075

www.HomeFacelifters.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:00 AM
Tuesday:
8:00 AM - 4:00 AM
Wednesday:
8:00 AM - 4:00 AM
Thursday:
8:00 AM - 4:00 AM
Friday:
8:00 AM - 4:00 AM
Saturday:
Closed

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Handyman Services,
Interior Painting,
Finished Carpentry and Woodworking,
Drywall,
Doors,
General Remodeling,
Windows,
Unfinished Carpentry,
Plumbing,
Closets,
Exterior Painting,
Kitchen and Bath Remodeling

FAQ

Home Facelifters is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 4:00 AM

Tuesday: 8:00 AM - 4:00 AM

Wednesday: 8:00 AM - 4:00 AM

Thursday: 8:00 AM - 4:00 AM

Friday: 8:00 AM - 4:00 AM

Saturday: Closed

Home Facelifters accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Home Facelifters offers free project estimates.
Yes, Home Facelifters offers eco-friendly accreditations.
No, Home Facelifters does not offer a senior discount.
No, Home Facelifters does not offer emergency services.
Yes, Home Facelifters offers warranties.
Home Facelifters offers the following services: -interior/exterior painting -staining -Power Washing -Garage/shed additions -Deck replacement and refinishing -Fences and foundations -Replacement windows -Carpet/tile -Texture ceilings -Bathroom renovations -Kitchen renovations -Additions (rooms, garages, decks) -Patios and walkways -Recessed lighting -Basement refinishing -Handicap Accessibility (Rails, ramps, and walk-in showers) -Siding ...& much more

Contact information

2 Benoit Lane, South Hadley, MA 01075

www.HomeFacelifters.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:00 AM
Tuesday:
8:00 AM - 4:00 AM
Wednesday:
8:00 AM - 4:00 AM
Thursday:
8:00 AM - 4:00 AM
Friday:
8:00 AM - 4:00 AM
Saturday:
Closed