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Aldenville Rug Cleaning

Carpet Cleaning, Upholstery Cleaning, Oriental Rug Cleaning

About us

A family owned and operated Company serving the Greater Springfield Metropolitan area since 1938. Your satisfaction is guaranteed with each and every service we perform. More than 10,000 of your friends and neighbors have invited us into their homes more than 29,000 times in just the last 20 years alone...

Business highlights

87 years of trusted experience
Emergency Services Offered

Services we offer

Carpet & area rug cleaning, deodorizing & odor removal, carpet & fabric protectors, tile & grout cleaning. Upholstery cleaning - home, boat, auto, campers, corporate aircrafts

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.8133 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
8%
3
4%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
5.0
Showing 76-100 of 133 reviews

Edward M.
06/2017
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Very well!
Description of Work: Carpet cleaning and furniture which includes 3 sofas.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary Ann M.
03/2017
5.0
carpet cleaners, upholstery cleaning
  + 0 more
They did a good job.
Description of Work: They cleaned 2 couches.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Judith F.
02/2017
5.0
carpet cleaners
  + -1 more
Excellent job
Description of Work: Carpet cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Valerie Y.
01/2017
5.0
carpet cleaners
  + -1 more
They did a nice job
Description of Work: Need area rugs cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Steve G.
04/2016
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sharon L.
04/2012
5.0
carpet cleaners, upholstery cleaning
  + 0 more
They took their time and did a very thorough job of removing animal hair. I was pleased with the work.
Description of Work: They did upholstery cleaning and carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Eugene S.
04/2012
4.0
carpet cleaners, oriental rug cleaning
  + 0 more
Things went well. They were punctual and did a good job with the cleaning. The only issue was a large discolored area the we noticed. They returned and concluded that it was from wear and tear, but the discoloration wasn't there previously.
Description of Work: They cleaned the carpeting in our house.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Response from Aldenville Rug Cleaning
Carpet wear can cause your carpet to at times look soiled when it is not. Worn fiber reflects light differently than when new. Your satisfaction is assured with any service we perform, please call our office and we would be happy to schedule another visit to insure that your carpet is as clean as it can possibly we, we are happy to do this at no additional charge.

thomas F.
04/2012
3.0
carpet cleaners
  + -1 more
It seemed clean for a moment, but the stains returned after the rugs had dried.
Description of Work: They cleaned some rugs in the basement.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0


Response from Aldenville Rug Cleaning
Sorry to hear about the problem, our quality of service and reputation are very important to all of us here at Aldenville Rug Cleaning. Many factors could contribute to the condition you describe, your satisfaction is assured with each and every service we provide. Please call our office at your convenience and we would be most happy to return and take care of any problem you might have at no additional charge to you.

Rosemary R.
04/2012
5.0
carpet cleaners
  + -1 more
They did a good job, and I have no problems with the work. They were very reputable, and I would recommend them.
Description of Work: They cleaned the rugs in my new condo.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Neil N.
04/2012
5.0
carpet cleaners
  + -1 more
They showed up on time, they were professional, and they did the job well. We were very satisfied.
Description of Work: They provided rug cleaning services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nataliya V.
04/2012
5.0
carpet cleaners, upholstery cleaning
  + 0 more
They arrived promptly, and we were satisfied with the results. The price was very reasonable, too.
Description of Work: They cleaned the carpet and upholstery in a car.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Roger F.
04/2012
4.0
carpet cleaners
  + -1 more
They arrived on time, the pricing was reasonable, and they didn't add to the mess.
Description of Work: They cleaned the carpeting.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Aldenville Rug Cleaning
Thank you for your review, we appreciate your comments and imput. Our satisfaction guarantee means just that, we want you to be 100% satisfied at all times. If there is anything we should have, could have or might have done that you feel we missed, please call our office at your convenience and we would be pleased to schedule a return visit for you at no additional charge.

Elizabeth A.
04/2012
5.0
carpet cleaners
  + -1 more
Everything was great. The first time that they cleaned, some pet odors were brought to the surface. Because of this, they returned free of charge to remove the odor.
Description of Work: They cleaned a hallway rug and some rugs upstairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$87

joseph e S.
04/2012
4.0
carpet cleaners
  + -1 more
They showed up on time and did a good job, too.
Description of Work: They cleaned the carpeting.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Response from Aldenville Rug Cleaning
Thank you for your review. We appreciate your comments, was there anything we could have done to improve your satisfaction with our service? We aim for 100% complete satisfaction with every service provided to every customer. If you feel we fell short in any category, please contact our office and we would be pleased to return at no additional charge to you.

DONNA G.
02/2012
5.0
carpet cleaners, upholstery cleaning
  + 0 more
My son was there and not me. He said they were prompt and proffesional. When i arrived home the job they did was great, they went under furniture, into corners and the chairs they did were spotless.
Description of Work: carpet cleaning of living room and 2 bedrooms-excellent job; upholstery cleaning of 2 chairs-excellent

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$197

Rebecca H.
01/2012
5.0
upholstery cleaning
  + -1 more
Great service right from the initial phone call. Price quoted on the phone didn't change - no unwelcome surprises. The chair had never been cleaned in many years so I wasn't sure how well it would turn out, but it looks great. The two guys who did the work were friendly and professional, showed up right on time, no problems at all. After seeing their work, we will probably have this company clean our carpets later this year.
Description of Work: Upholstery cleaning of recliner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Catherine N D.
10/2011
5.0
carpet cleaners
  + -1 more
After calling to ask if they could come ahead of schedule Aldenville Carpet Cleaning did a great job. Our carpets are really clean!They are polite and professional. I definitely will call them again.
Description of Work: Cleaning the carpets in our livingroom, diningroom and front hall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

James C.
09/2011
5.0
carpet cleaners
  + -1 more
It came out much better than expected. Very pleased with their service.
Description of Work: Cleaning of carpet that was soiled by previous tenant's dogs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Leah S.
08/2011
5.0
carpet cleaners
  + -1 more
They were able to schedule me very quickly from the time I called. Two gentlemen from the company came out and did a thorough job. My carpets (especially my ivory stair runner) looked better than they have with previous professional cleanings. I will definitely be using this company again.
Description of Work: I had three area rugs (around 8x10) and one stair runner cleaned for $130.00.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Patricia S.
03/2011
5.0
upholstery cleaning
  + -1 more
They are fabulous and the guy is a sweet heart. They do a nice job. I have used them a couple of times and they have been excellent each time. The price was good. They were professional and prompt. They come in prepared and they don?t make any mess. They give little recommendations.
Description of Work: I used Aldenville Rug Cleaning Co about five years ago to clean my furniture.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Mario D.
10/2010
5.0
carpet cleaners
  + -1 more
I recently lost one of my cats and my other cat became very depressed and lost her way. She began to urinate on the stairs going down to the basement where her litter box is kept. I poured Natures Miracle on the spots and tried to clean as best I could but it was obvious that I need a good professional rug cleaning. I joined Angies list to find one so this is my first experience and I am very satisfied.
Description of Work: Set of stairs cleaned deodorized and treated with anti microbes for urine removal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$76

Adrian D.
08/2010
5.0
carpet cleaners
  + -1 more
Arrived promptly, worked hard and efficient. Were careful. did good work. Only gave quality a "good" because, as is typical with carpet cleaning, some of the deeper stains did return after a week or so. Not much they can really do about that.
Description of Work: Cleaned all carets, including stairs for 3 bedrooms, hallways,

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Heather R.
07/2010
5.0
carpet cleaners
  + -1 more
We used them about three times. They did a great job. They know what they are doing and they do it quickly. They clean well. There have been times when the carpets have looked clean but mud from underneath kept coming up. They had come back and fixed that for free.
Description of Work: We used Aldenville Rug Cleaning Co. for carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Jill M.
04/2010
5.0
carpet cleaners, upholstery cleaning
  + 0 more
The owner came and did the work with his crew and it was wonderful. I recommended them to other people. They were out within a couple of days and I had no problem with their punctuality.
Description of Work: I used Aldenville Rug Cleaning Co. in spring 2 years ago and they cleaned the carpets in two rooms and a hallway and also cleaned the upholstery.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Heather R.
11/2009
5.0
carpet cleaners
  + -1 more
They were able to schedule an appointment very quickly after I called either the following day or two days later. They were very thorough. It was the first time we actually had to have the carpeting cleaned. They explained everything very thoroughly. We had to call them to come back to clean up some spots where some dirt had been sucked to the surface. They came back out and did the servicing for free. They explained what had happened and that they would come back out and do the service for free if it happened again.
Description of Work: Aldenville Rug Cleaning Co. cleaned our carpets about four months ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Contact information

7 Hillcrest Park, South Hadley, MA 01075

www.aldenvillerugcleaning.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 7:00 PM
Tuesday:
7:30 AM - 7:00 PM
Wednesday:
7:30 AM - 7:00 PM
Thursday:
7:30 AM - 7:00 PM
Friday:
7:30 AM - 7:00 PM
Saturday:
Closed

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning

FAQ

Aldenville Rug Cleaning is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 7:30 AM - 7:00 PM

Tuesday: 7:30 AM - 7:00 PM

Wednesday: 7:30 AM - 7:00 PM

Thursday: 7:30 AM - 7:00 PM

Friday: 7:30 AM - 7:00 PM

Saturday: Closed

Aldenville Rug Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Aldenville Rug Cleaning offers free project estimates.
Yes, Aldenville Rug Cleaning offers eco-friendly accreditations.
No, Aldenville Rug Cleaning does not offer a senior discount.
Yes, Aldenville Rug Cleaning offers emergency services.
Yes, Aldenville Rug Cleaning offers warranties.
Aldenville Rug Cleaning offers the following services: Carpet & area rug cleaning, deodorizing & odor removal, carpet & fabric protectors, tile & grout cleaning. Upholstery cleaning - home, boat, auto, campers, corporate aircrafts

Contact information

7 Hillcrest Park, South Hadley, MA 01075

www.aldenvillerugcleaning.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 7:00 PM
Tuesday:
7:30 AM - 7:00 PM
Wednesday:
7:30 AM - 7:00 PM
Thursday:
7:30 AM - 7:00 PM
Friday:
7:30 AM - 7:00 PM
Saturday:
Closed