A family owned and operated Company serving the Greater Springfield Metropolitan area since 1938. Your satisfaction is guaranteed with each and every service we perform. More than 10,000 of your friends and neighbors have invited us into their homes more than 29,000 times in just the last 20 years alone...
Great..arrived on time..very professional..job was great"
Description of Work: Cleaned carpets in my new condo
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$145
Libby G.
04/2014
5.0
carpet cleaners
+ -1 more
The rugs looked so much better after receiving their attention.
Description of Work: Exactly what I asked them to do and their work was perfect.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
dorothy B.
04/2014
5.0
carpet cleaners
+ -1 more
They were right on time and very friendly. I have three cats and even with daily vacuuming there is cat fur in the carpets. They applied a special protectant so it repelled liquids and made it hard for the fur to stick to the carpet. I paid an extra 10 dollars for the protectant and it was worth every penny. They will be cleaning my carpets again. I highly recommend them!
Description of Work: They cleaned 2 rugs and a stairway.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Patricia S.
12/2013
5.0
carpet cleaners, upholstery cleaning
+ 0 more
Rugs came out really clean. They provided tips on how to keep rugs clean and spot clean. . They were quick and efficient. I was very satisfied.
Description of Work: Cleaned rugs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$250
Andrew B.
12/2013
5.0
carpet cleaners
+ -1 more
Always a pleasure to do business with them. Very accommodating.
Description of Work: I have used them over the past 11 years to clean and protect my office and home carpets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Leah S.
12/2013
5.0
carpet cleaners
+ -1 more
I have Aldenville rug cleaning come out once or twice a year to clean my cream stair runner and several area rugs. They are always on time, polite, thorough, and reasonably priced. I have and will continue to recommend them.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ronald B.
12/2013
5.0
carpet cleaners, upholstery cleaning
+ 0 more
I've used their services several times over the years and definitely plan to do so again.
Description of Work: Cleaned 3 rooms of carpets plus a chair and couch.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Meredith C.
11/2013
5.0
ceramic tile
+ -1 more
I inquired with Aldenville Rug to clean 2 area rugs, 2 sofas and a love seat. Their prices were better than any others in the area. The cleaners arrived promptly and were very nice. They did a great job on the rugs and couches. I will use them again when we need future service.
Description of Work: Great work, nice staff
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Laura B.
11/2013
5.0
carpet cleaners, upholstery cleaning
+ 0 more
Cleaned living room carpet and large sectional. They do a great job but I feel it is too expensive. However, I will call them again because I get the same person all the time and I trust him and his co-worker.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$290
Kenneth G.
11/2013
5.0
carpet cleaners, upholstery cleaning
+ 0 more
Arrived on time. Did a great job. Very friendly and professional.
Description of Work: Cleaned 2 rooms of carpeting and 2 upholstered couches
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Meredith N.
10/2013
5.0
carpet cleaners
+ -1 more
It turned out excellent, and I am a very happy customer. They workers were very courteous. The scheduling was good, and they were very cooperative and fit right into my schedule.
Description of Work: They cleaned the carpet. They cleaned the carpet in the living room.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
LINDSAY C.
10/2013
5.0
carpet cleaners
+ -1 more
They did really well, and I have had them a couple of times. They are friendly and have good service. They get the job done quickly.
Description of Work: They cleaned the carpet in the house. They cleaned the bedrooms, stairs, and hallways.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Richard L.
10/2013
5.0
carpet cleaners
+ -1 more
They are wonderful and we use them every year. They will clean whatever I need done. They have one technician who has been with them the entire time we have used them. He knows what to do and is quick and trustworthy. Their price is very competitive. I have had no problems with them.
Description of Work: They clean our carpet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Patricia Haggerty R.
10/2013
5.0
carpet cleaners
+ -1 more
The service was great. They were prompt and came when they said they would and did the job.
Description of Work: They cleaned the carpet in a one room apartment.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
bernadette N.
10/2013
5.0
carpet cleaners
+ -1 more
It turned out very well. They did a very good job. They were clean and quick, and were in and out with no funny business.
Description of Work: They cleaned the carpet. They cleaned the carpet in living room and dining room.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
Rosemary T.
10/2013
5.0
carpet cleaners
+ -1 more
Unbelievable fast. They were great with giving helpful hints on spot cleaning. My carpets looked like new. I will be calling them in the spring for another cleaning. I gave a review earlier, but I was confused as I was thinking of another company which is located in Aldenville. Sorry. But, Aldenville Rug Cleaning company is AWESOME...Please feel comfortable using them.
Description of Work: Cleaned bedroom, living room and stairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Aldenville Rug Cleaning
Thank you for the glowing review! We look forward to doing business with you again soon.
Rosemary T.
10/2013
5.0
carpet cleaners
+ -1 more
, I love dealing with this company as they really work with you on picking product and also pricing. Came to home to measure and make further recommendation. Did not try to over sell, in fact suggested a lower price item due to the area product was going. I have used this company since 1993 and will continue to use them when the needs arises.
Description of Work: In 1993 installed carpet in large living room and hall. 1995 installed carpet in bedroom. 2005 carpet installed in 2 bedroom and stair way and new flooring in a bathroom and a large entrance way. Also carpet installed in another bedroom 2010. I don't remember total price, but i do know that it was the best price.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Daniel B.
09/2013
4.0
carpet cleaners
+ -1 more
It was satisfactory considering that I have 2 small dogs that run back and forth and at times 4 (dog sitting my daughters dogs). So there were areas that were pretty bad and they were cleaned the best they could be.
Description of Work: Clean carpets.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$157
Response from Aldenville Rug Cleaning
Thank you for taking the time to post your review. Animals can pose major problems when it comes to carpet, if there is anything else we can do to help you, please contact us at anytime. We look forward to serving your needs again in the future.
Vivian R.
09/2013
4.0
carpet cleaners
+ -1 more
I'm not sure how to fairly rate this company. I've not had professional carpet cleaner before. I wish you had a 'maybe' choice in the question 'would you use this provider in the future'. The They did arrive in very timely manner, calling me about 20 minutes before arrival as I had asked. The two men were polite and explained what they were doing. The job was small; one set of carpeted stairs going up to 2nd floor bedroom, a small, narrow hallway and one full dormer bedroom. After the job was completed, in about 30-45 minutes... the carpets remained quit wet for many hours. I noticed later in the evening, there was still one faint spot that hadn't been completely removed. I've not had time to call and let them know, to see if they can return to check it out. I am sure it was the same as other spots that were nearby.. so not sure why that wasn't completely removed.
Description of Work: cleaned one full dormer bedroom, one small hallway and stairs leading to 2nd floor.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$108
Response from Aldenville Rug Cleaning
Thank you for taking the time to review our Company, average drying time after cleaning is 8 - 12 hours, all of our services are fully guaranteed and your satisfaction is assured with every service. Please call us and we would be happy to return and work on your spot some more, even if it does not come out at least we would all know that we have done everything we can to remove it for you. Thanks again!
Nataliya V.
07/2013
5.0
upholstery cleaning
+ -1 more
They were really good, were on time. The appointment was very easy to set up. They were very responsive.
Description of Work: They cleaned the rugs and upholstery in my husbands car.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Kenneth G.
07/2013
5.0
carpet cleaners
+ -1 more
THEY DO A VERY THOROUGH JOB. VERY PROFESSIONAL. VERY REASONABLY PRICED.
Description of Work: We have used them several times for wall to wall carpet cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Shannon L.
07/2013
5.0
carpet cleaners
+ -1 more
The service was great. They were really good as we have a couple of puppies and they were able to get rid of the smell even though there were no stains. They were really friendly and they explained the differences in services that they have. They did not try to push anything on us and that was very refreshing.
Description of Work: They cleaned rugs on a stair and hallway.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
MIKE M.
07/2013
5.0
upholstery cleaning
+ -1 more
The service was excellent. They were very cooperative with working around our schedule.
Description of Work: They cleaned a couch and loveseat.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
connie C.
07/2013
5.0
carpet cleaners
+ -1 more
The service turned out well. They are always very cooperative and efficient.
Description of Work: They did rug cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Elizabeth C.
07/2013
5.0
carpet cleaners
+ -1 more
The team from Aldenville Rug Cleaning Company were very polite and helpful. They took pride in the job they were doing and the process. I think the price was competitive.
Description of Work: I had a large room with wall to wall carpeting cleaned.
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*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning
FAQ
Aldenville Rug Cleaning is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 7:30 AM - 7:00 PM
Tuesday: 7:30 AM - 7:00 PM
Wednesday: 7:30 AM - 7:00 PM
Thursday: 7:30 AM - 7:00 PM
Friday: 7:30 AM - 7:00 PM
Saturday: Closed
Aldenville Rug Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa