Small Haul

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Excellent!

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Outstanding experience, the movers were prompt, courteous and professional. The cost actually came in under their initial estimate. I would recommend Small Haul to anyone, they were a pleasure to deal with.

We were very happy with the experience. We've used Matt before for similar projects (moving heavy stuff we buy on Craigs list), and have always found him to be a pleasure to work with. He was quick and responsive in the quoting and scheduling process which made it easy to arrange to job. On the job he took very good care of our equipment, putting in the extra efforts to make sure that it arrived safely, and that it was installed properly. There is a wide range of professionalism among movers, and I regard Matt to be at the very high end of the spectrum. We would readily use him again.

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Matt was terrific. He gave estimates for different levels of service, (we help him move or he hires someone to help). The quote with a helper was reasonable so we opted for that. He and his helper were courteous, careful and efficient. He was running late with a flat tire and called us to let us know. He was very flexible in having two destinations, unloading some of the furntiture at Goodwill, then unloading the rest at our house. We highly recommend him and will use him again.

This was one of the best service provider experiences I have had in ages. Matt was excellent with email and phone communication pre-move; was very flexible in accommodating the shipper's uncertain schedule; and was able to move jobs around to accommodate me when the shipper's error caused a potential three hour delay. Matt and his assistant were prompt, punctual, friendly, willing to take on a challenge, and above all efficient. They were careful about the furniture/walls/wall hangings, etc., and available on short notice. Matt kept me posted throughout the process and followed up with an email to let me know the job was done and the delivery made. An excellent and professional operation.

Excellent. Matt was very personable and friendly - very easy to work with. It took very little time for him to load up his truck and take it away. Great service.

I got them off Craig's List and then realized they were on Angie's List as well. Their price was amazing. It was less than they quoted me because they said it was easier than they thought. They were so nice and professional. I can't say enough about them.

Matt was extremely efficient in coordinating the pickup of a piece of furniture in North Andover. He arrived, with a helper, exactly on time and the job took the same amount of time he estimated. They handled the furniture with care and were extremely professional. I would absolutely call him again for any small moving job. I have dealt with movers many times on local and long-distance moves and there is normally an issue with punctuality, price or quality. Not in this case. Excellent overall.

Matt and his associate Mike picked up and delivered a heavy curio cabinet from New Hampshire to Boston for me. They were fantastic and a pleasure to work with. Exactly on time, and super responsive. The cabinet was VERY heavy, and they carried it up a flight of stairs no problem. Mike also made an extra trip to my house to pick up a money order for the seller (it was a Craigslist purchase) saving me a trip for payment. I highly recommend Small Haul.

The job was to pick up and deliver a heavy metal 5 drawer lateral filing cabinet. They picked it up, brought it up a narrow flight of stairs, and put it all back together. Indeed, they insisted on making sure that every drawer closed and locked. Matt and his assistant were just fabulous. I highly recommend them.

The service Matt provides is exceptional, he will work with you to move your heavy items and he even helped me move our couch around the living room until we had it in the right spot!

Matt is great. Polite, responsive, helpful and gets the job done. I needed a basketball hoop picked up and delivered to my house. We emailed and scheduled a 6:30pm pick up, but then called him that same night at 5:30 to see if we could make it a little earlier. He offered to go get it right then, and by 6pm he had picked up and delivered the hoop. He charged us a reasonable $40 "curb to curb" and didn't leave until he had set up the hoop where we wanted it and had made sure that it was secure and balanced and wasn't going to fall over. I used Matt a couple of months ago to move a mattress, and had a similarly positive experience. I would most certainly use him again and have already recommended him to friends.

He was prompt and very professional. He even picked me up and we drove to Public Storage together. He was very careful with all of the furniture, so there were no scratches or dents. He was also very efficient--there was not a moment of wasted time. The price was more than fair, and the service excellent.

Here is the e-mail she sent to me after the job was completed. "He was terrific – arrived on time, nice to work with, priced his serves fairly. You should feel comfortable recommending him. Thank you for recommending them!"