About us
Business highlights
41 years of trusted experience
Services we offer
Amenities
Free Estimates
YesWarranties
YesAccepted payment methods
Photos of past projects
Reviews
4.268 Reviews
Showing 51-68 of 68 reviews
Susan C.
11/2016
closet systems, woodworking
+ 0 moreunknown
Description of Work: They don't always do basements, but I had them design a unit for my basement. They were storage units and a desk and a TV stand. I was thrilled with the work.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
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Yes, I recommend this pro
Kim M D.
04/2016
closet systems
+ -1 moreunknown
Description of Work: .
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
Brandon A.
04/2016
closet systems
+ -1 moreunknown
Description of Work: .
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
Brenda R.
03/2016
custom cabinets, closet systems, home & garage organization
+ 1 more.
Description of Work: .
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
$5,326
Brenda R.
03/2016
woodworking
+ -1 more.
Description of Work: .
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
$3,072
Kathleen G.
11/2015
closet systems
+ -1 moreunknown
Description of Work: Customized closet. Built unit for mater bedroom with shelves, filing drawers, small pullout writing shelf. Two sections with doors. Increased space for clothes, books, and keeping household paperwork out of site.
| Rating Category | Rating out of 5 |
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| quality | |
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Yes, I recommend this pro
$4,000
Charles S.
08/2015
closet systems
+ -1 moreunknown
Description of Work: They installed a new closet.
| Rating Category | Rating out of 5 |
|---|
Helena B.
08/2015
home & garage organization
+ -1 moreunknown
Description of Work: They installed a desk. They had poor timeliness.
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
Response from Closets By Design
Suzanne N.
08/2015
closet systems
+ -1 moreunknown
Description of Work: They installed a closet system in our master closet and they installed a half-closet system in our laundry room. The only reason that I gave them a "B" is related to some miscommunication on delayed charges and refunds for the work.
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
Response from Closets By Design
Gary A.
08/2015
closet systems
+ -1 moreunknown
Description of Work: They installed a wall-bed. They did good work, but the price was high.
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
Patti B.
08/2015
closet systems
+ -1 moreunknown
Description of Work: They converted a closet for us.
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
Response from Closets By Design
Vik V.
08/2015
closet systems
+ -1 moreunknown
Description of Work: They built a bedroom closet.
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
Response from Closets By Design
Paula F.
08/2015
closet systems, home & garage organization
+ 0 moreunknown
Description of Work: They constructed a closet and installed wall finishes in my garage.
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
Response from Closets By Design
ERIKA W.
05/2009
closet systems
+ -1 moreThey haven't started installing it yet but they have designed it. The thing I like about them is their responsiveness and artistic flair. I haven't seen their work but I like their design.
Description of Work: Closets by Design designed some closets for me.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
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Yes, I recommend this pro
$3,400
Beth G.
06/2008
closet systems
+ -1 moreHeidi came as scheduled and was very pleasant. After looking at our space - a former small room that our contractor gutted, so we could have a walk-in closet - she prepared a design and gave us a price. We didn't hire Closets by Design because the design didn't provide enough hanging or storage and literally left one wall with just hooks because Heidi said there wouldn't be the requisite 24 inches of space between the two sides if she put storage and/or hanging on both sides. The price quoted, with the discount coupon, was about $3,400. As the designs from two other companies provided much more storage for a lower price, we didn't hire Closets by Design.
Description of Work: Heidi, a designer for Closets by Design came to our home to view our space and provided us with a sketch and quote.
| Rating Category | Rating out of 5 |
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| quality | |
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$3,400
Briony K.
08/2007
closet systems
+ -1 moreThe install fit badly, looked cheap, was very overpriced for the extra hanger space it allegedly gave me. I could have done better with a kit from a home improvement store. I got a second opinion from another carpenter and he pointed out mistakes I'd missed. I paid half up front before installation. After installation I stopped payment on the second half. I asked Closets by Design to take back 2/3 of the material, I'd keep 1/3 (one closet that works, though badly fitted.) They agreed, very nicely -- and then hired a COLLECTION AGENCY to send me notice for the remaining half. The installers complained about the designers not knowing how to design, which caused them install problems. And complained they weren't getting paid for the extra time my install took. I can't believe I felt bad for them and tipped them. How naive.in light of the fact that Closets By Design called off the collection agency. Or so they told me they did.
Description of Work: Designed and installed allegedly "custom" melamine shelving and drawers to "double" my closet space within an existing walk-in hanger closet and two deep entertainment cabinets already in use as closets.
| Rating Category | Rating out of 5 |
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| quality | |
| value | |
| professionalism | |
| responsiveness | |
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$2,200
LAURA K.
03/2006
closet systems
+ -1 moreThey were great! Very responsive to me.
Description of Work: Fitted a closet that I had to maximize the space that I had.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
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Yes, I recommend this pro
$500
LAUREN M.
01/2006
closet systems
+ -1 moreDesigner miscalculated dimensions, and didn't allow for folding door, resulting in unusable shelves, when complained, and asked them to fix it at no extra cost, they refused.
Description of Work: Designed, and built in closet organizers.
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$800
Response from Closets By Design
Contact information
2 Shaker Rd Ste C110, Shirley, MA 01464
www.closetsbydesign.comService hours
Sunday:
ClosedMonday:
5:30 AM - 5:00 PMTuesday:
5:30 AM - 5:00 PMWednesday:
5:30 AM - 5:00 PMThursday:
5:30 AM - 5:00 PMFriday:
5:30 AM - 5:00 PMSaturday:
ClosedLicensing
Bonded
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Closets,
Home and Garage Organization,
Finished Carpentry and Woodworking,
Cabinet Making
FAQ
Closets By Design is currently rated 4.2 overall out of 5.
Sunday: Closed
Monday: 5:30 AM - 5:00 PM
Tuesday: 5:30 AM - 5:00 PM
Wednesday: 5:30 AM - 5:00 PM
Thursday: 5:30 AM - 5:00 PM
Friday: 5:30 AM - 5:00 PM
Saturday: Closed
Closets By Design accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Closets By Design offers free project estimates.
No, Closets By Design does not offer eco-friendly accreditations.
No, Closets By Design does not offer a senior discount.
No, Closets By Design does not offer emergency services.
Yes, Closets By Design offers warranties.
Closets By Design offers the following services: Manufactures, installs, & service closets. Entertainment centers. Garages. Home offices. Garage flooring. Pantries.
Contact information
2 Shaker Rd Ste C110, Shirley, MA 01464
www.closetsbydesign.comService hours
Sunday:
ClosedMonday:
5:30 AM - 5:00 PMTuesday:
5:30 AM - 5:00 PMWednesday:
5:30 AM - 5:00 PMThursday:
5:30 AM - 5:00 PMFriday:
5:30 AM - 5:00 PMSaturday:
Closed