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A&A Services Home Improvement

Gutters, Windows, Energy Efficiency Auditing,

About us

A&A Services Home Improvement has been serving Marblehead, Beverly, Peabody and nearby towns in Massachusetts since 1982, and we are proud to be the highest quality home improvement services available. We offer roof repair, roof replacement, replacement windows, siding, entry doors and more, and we can help you transform your house into a beautiful, long lasting home. Customer satisfaction is our highest priority at A&A Services Home Improvement, and you can always get on us to provide you with the right solution to your problem. Our experienced professionals take the time to work with to ensure you get exactly what you need. Family owned since 1982. Cost determined by job specifications. 15+ Employees. Own business location in Salem, MA. Additional phones - (877) 332-8834. Additional DBAs - A&A Services Inc, A and A Services Inc. Super Service Award Winning.

Business highlights

42 years of trusted experience

Services we offer

Windows. Roofing. Siding. Doors.

Services we don't offer

Carpentry. Drywall. Gutter Repairs. Handyman. Heating & AC. Lead Testing. Painting - Interior & Exterior. Remodeling.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7181 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
14%
3
6%
2
3%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.3
professionalism
4.8
responsiveness
4.9
punctuality
4.8
Showing 76-100 of 181 reviews

Thomas and Christopher M.
06/2012
4.0
gutter repair
  + -1 more
The Rep came out and wanted to replace my gutters with an $8000.00 "gutter system". Once we talked through that and I told him, all I need is a simple repair; he worked with me to accomplish my goal. Overall the work was completed professionally and timely. Overall the repair was completed to my satisfaction. Unfortunately, the bowed area of the gutter was just reattached without fixing the problem. Therfore, I need to have this fixed.
Description of Work: I had this company come out to close the gap between my gutters and the Facsia board attached ot the house. The prior owner had the house painted as well as the gutters, however, whomever they used removed the gutters thenever properly reattached the gutters to the fascia boards. They secured the gutters back using the old nail spikes. I wanted the gutters screw down and caulked to remove the the gap between the facsia board and gutter. Also, , the front gutter bows downward in the middle, therefore the water builds and spills over rather then getting to the down spout,during heavy rainfall. I pointed this out to the Rep. and asked him to straighten it out with out replacing the gutter, if possible.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$600

JOE C.
06/2012
5.0
siding
  + -1 more
They had very good customer service. They did a very good job. I would very possibly use their services again.
Description of Work: A & A Services Inc installed vinyl siding on my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Melissa G.
06/2012
5.0
replacement windows, woodworking
  + 0 more
Ed came over and explained how they could fix our windows. He was enthusiastic, polite and a pleasure to deal with. They came on the assigned day and did the work that was described. Ed came by to ask me if I was happy with the work and collect the final payment. The windows look great.
Description of Work: They replaced a broken window with a picture window and jacked up a tilting bow window.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,236

KATHRYN D.
05/2012
3.0
gutter repair
  + -1 more
They were okay. They were prompt, and professional. The quality of their service was good. Their rates were not the best. I doubt I would use their services again.
Description of Work: They replaced my gutters.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

$1,100

Andria D.
04/2012
5.0
gutter repair
  + -1 more
Overall we had a great experience with A&A in all respects, and would certainly hire them for additional projects.
Description of Work: We are a very small condo complex and were looking to replace our gutter system. Sean from A&A came out twice to explain to all homeowners what to expect and the pricing structure. The gutter product demonstrated to us was of very high quality and has performed beautifully since installation. Sean and his team went above and beyond just installing the system and did some minor carpentry and clean up work to make our building look more presentable. I joked with him that the best looking part would be the new gutters ...

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,700

Elaine C.
01/2012
5.0
insulation, energy audit, Uncategorized
  + 1 more
All went very well, they even came back to reset attic hatch. (it does not always seal well). When they left everything was clean, like they had never been here. I work from home and I have young children. The workers were very professional and family oriented. A pleasure to have in my home. :-)
Description of Work: Insulation of basement / foam around sill. blown in insulation attic and crawl spaces also knee walls/ chimney shaft etc.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,600

Linda R.
12/2011
5.0
replacement windows
  + -1 more
The care they all took to be sure I understood the products offered and the installation was comforting.
Description of Work: I was very impressed with the total experience I had with A & A Services, from the initial call to the final cleanup. My windows are perfect. I would not consider contacting any other company for any other work on my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Nancy E.
12/2011
4.0
gutter repair, handyman service, woodworking
  + 1 more
They were fabulous and I got a really good special. They called me immediately, they did the work, and they ripped out a whole corner of the house so I wouldn’t have ice damming trouble this year. They came when they said they would and did what they said they would do. I thought they were a bit pricey, but they did a good job. I would absolutely use them again.
Description of Work: A&A Services put on new gutters, worked on the roof, and did a lot of general carpentry around the house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$5,000

Joyce L.
12/2011
5.0
gutter repair, replacement windows
  + 0 more
Starting with the estimator/sales person Ed Burge continuing with each of the installors absolute professionalism.They kept their work area clear, clean and neat. Vacuumed and cleaned the windows so they sparkled when they finished. Our home looked better then when they started. Extremely pleased.
Description of Work: A & A Services replaced our builder low grade windows of 15 yrs with high quality energy effiecient windows that eliminated drafts and reduced noise.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sam E.
11/2011
5.0
gutter repair
  + -1 more
Sean Luddy was the rep. Very pleased.
Description of Work: New gutters.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Elaine C.
11/2011
5.0
energy audit
  + -1 more
Our home built 1950, remodeled plus large addition1998, many areas of old house not well insulated, drafty etc. We decided it was time to tighten up. I saw energy audit offered on Angie's list and decided to take advantage of the opportunity.
Description of Work: Whole house energy audit. very thorough, areas found to need insulation/sealing. Work estimate 11/9/11. very professional. Honest about what could and could not be accomplished. Contracted to complete insulation/sealing in Dec.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Anthony C.
11/2011
5.0
gutter repair, roofing
  + 0 more
They did quality work. They came back to complete the gutters as well. They were very pleasant to work with.
Description of Work: They put on a new roof.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Carolyn P.
08/2011
4.0
gutter repair
  + -1 more
The gutter job turned out great. They gave me a quote for the roofing for which they were incredibly expensive but they were great for the gutters. I liked the fact that they made everything in their workshop and any they didn't use any sub contractors. They were great and very professional. Initially I thought I would have to have all of my fascia board replaced and the guy was so honest and he told me that the stuff in the front needs to come down and the stuff in the back is fine. It cost $7 per foot to replace the fascia board. They told me that they could use the old aluminum to wrap the fascia board because new one would have been expensive. I appreciated that and they didn’t have to do all this. I have a roof over my back porch and so I asked them how much that would cost and they quoted me $4000 for that and another company quoted $4200 for my whole house. They were great on their pricing for gutters but I would never be using them for roofing. They were so expensive for their roofing. I felt that they brought out so many people so that they could sell me on other services other than gutters which was a little annoying. I also got a lot of mail and stupid fliers from them for the next 2 months. They sent me mails telling me that work needed to be done on my back porch and I hired them to do gutters and not tell me what needs to be done in my house. Their responsiveness was great. I would use them again for gutters but it is kind of hard to say if I would use them for anything else. I would recommend them for their gutters. I won't recommend them for other things because I found them kind of pricey.
Description of Work: I used the service of A & A Services for gutters about five months ago. They replaced all my gutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

jeanne F.
06/2011
3.0
gutter repair
  + -1 more
I needed a repair on my drain pipe. a piece fell off during a storm yesterday. i called and was told they only repair their own gutters as they have a special system. they were polite but i was not able to use them.
Description of Work: none performed
Rating CategoryRating out of 5

Response from A&A Services Home Improvement
As the owner of the business, I apologize for not being able to help you solve your gutter problem. We install a product called Gutter Shutter that is a clog-free system we sell and service. We do all we can to help our potential customers and truly appreciate the opportunity but as it was politely explained, at this time we do not offer repair services on gutters. I don't understand why my company was graded overall with a "C" when we do not offer the service you called about.

Elaine W.
05/2011
1.0
replacement windows
  + -1 more
Wanted to get new storm windows for all of my windows. Went to A & A Services to get an estimate on the windows. They gave me the quote and I gave them a $100 as a deposit. I got home and called another company who quoted me a price that was significantly lower. I called A & A Services back within 24 hours and told them that I had been quoted a much lower price from another company. They told me that the contract with them was legally binding, but I believed that I had some time to back out of the contract with them. They kept my deposit and that was that. Because of my interaction with A & A Services I was put on their mailing list and have been receiving mailings from them 2 times a month since I went in for this estimate despite many attempts at trying to get myself removed from the mailing list. I would not recommend working with this company to anyone.
Description of Work: No services were performed. I canceled the contract with this company.

Rating CategoryRating out of 5
professionalism
2.0


Response from A&A Services Home Improvement
Our accounting records show that this member hired us on 4/27/04 to install storm windows. On 5/7/04 she cancelled the contract, well past the 3 day right to recission. We returned all her money less $100 for the initial deposit for the administrative fee and the ordering of the product. I would ask you to focus on the many positive replies Angie’s List members have posted because we truly have a great reputation for customer satisfaction. We have thousands of referrals and have maintained an A+ rating with the Better Business Bureau. Chris Zorzy, President

SHEA R.
05/2011
4.0
gutter repair
  + -1 more
They did a good job. They were cooperative. I would recommend to anyone.
Description of Work: They did gutter work.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

NEIL C.
05/2011
4.0
replacement windows
  + -1 more
The overall experience was pretty good; we didn’t have any problems with the windows after they were installed. They were a little high end on the price. They came in and did the job very quick and the work was good.
Description of Work: They replaced storm windows.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0


SONDRA P.
05/2011
5.0
replacement windows
  + -1 more
They did a good job. They had quoted me one price, but then charged me another price, but then they ended making up for the price and sending me a check. The price was fair and I haven’t had any problems since with the windows.
Description of Work: They installed 5 new windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MARION T.
05/2011
4.0
replacement windows, doors
  + 0 more
It turned out fine. We have used this company multiple times.
Description of Work: They put in both screen doors and windows.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

05/2011
5.0
gutter repair
  + -1 more
It was a very good experience. the workmanship was very good and I was very pleased when they were done. I would definitely use this company.
Description of Work: They replaced our gutters.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

DAVID R.
05/2011
5.0
It was good. They were terrific. They met all the deadlines. They did a thorough job and it passed the inspection. Their pricing was reasonable. Shawn, who we dealt with, was courteous, professional, and just fine in every way.
Description of Work: We have a two family house and they de-leaded one of the units.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35,000

05/2011
5.0
gutter repair, siding, replacement windows, house painters, doors
  + 3 more
It was very good. They did an excellent job. The clean up was excellent. You couldn't’t ask for a better contractor. They will do anything you want to have them do.
Description of Work: They put siding on our house, replaced all of our windows and shutters, and did some paintings. They also subcontracted out a new roof and chimney. We have used them multiple times.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25,000

05/2011
5.0
replacement windows, doors
  + 0 more
The work turned out great. We’ve used them multiple. When I call, they always respond and they are good to work with.
Description of Work: They replaced 27 windows for us one time and then other time they put in a new storm door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dick S.
05/2011
5.0
replacement windows
  + -1 more
It worked out pretty well. The windows are very good quality and they have held up well. Also we have saved some energy by using these windows.
Description of Work: They put some windows in our house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Christoph W.
05/2011
4.0
gutter repair
  + -1 more
It was a good experience. They were done well within the day and the gutters are still holding up. It worked out well.
Description of Work: They replaced my gutters.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,300

Contact information

115 North St, Salem, MA 01970

http://www.a-aservices.com

Service hours

Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Gutters,
Windows,
Energy Efficiency Auditing,
Roofing,
Insulation,
Siding,
Doors,
Finished Carpentry and Woodworking,
Heating and Air Conditioning,
Handyman Services,
Exterior Painting,
Hurricane Shutters

FAQ

A&A Services Home Improvement is currently rated 4.7 overall out of 5.

Monday: 8:30 AM - 5:00 PM

Tuesday: 8:30 AM - 5:00 PM

Wednesday: 8:30 AM - 5:00 PM

Thursday: 8:30 AM - 5:00 PM

Friday: 8:30 AM - 5:00 PM

A&A Services Home Improvement accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, A&A Services Home Improvement offers free project estimates.
Yes, A&A Services Home Improvement offers eco-friendly accreditations.
No, A&A Services Home Improvement does not offer a senior discount.
No, A&A Services Home Improvement does not offer emergency services.
Yes, A&A Services Home Improvement offers warranties.
A&A Services Home Improvement offers the following services: Windows. Roofing. Siding. Doors.
Carpentry. Drywall. Gutter Repairs. Handyman. Heating & AC. Lead Testing. Painting - Interior & Exterior. Remodeling.

Contact information

115 North St, Salem, MA 01970

http://www.a-aservices.com

Service hours

Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM