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A&A Services Home Improvement

Gutters, Windows, Energy Efficiency Auditing,

About us

A&A Services Home Improvement has been serving Marblehead, Beverly, Peabody and nearby towns in Massachusetts since 1982, and we are proud to be the highest quality home improvement services available. We offer roof repair, roof replacement, replacement windows, siding, entry doors and more, and we can help you transform your house into a beautiful, long lasting home. Customer satisfaction is our highest priority at A&A Services Home Improvement, and you can always get on us to provide you with the right solution to your problem. Our experienced professionals take the time to work with to ensure you get exactly what you need. Family owned since 1982. Cost determined by job specifications. 15+ Employees. Own business location in Salem, MA. Additional phones - (877) 332-8834. Additional DBAs - A&A Services Inc, A and A Services Inc. Super Service Award Winning.

Business highlights

42 years of trusted experience

Services we offer

Windows. Roofing. Siding. Doors.

Services we don't offer

Carpentry. Drywall. Gutter Repairs. Handyman. Heating & AC. Lead Testing. Painting - Interior & Exterior. Remodeling.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7181 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
14%
3
6%
2
3%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.3
professionalism
4.8
responsiveness
4.9
punctuality
4.8
Showing 101-125 of 181 reviews

Steven W.
01/2017
5.0
gutter repair, replacement windows
  + 0 more
excellent work
Description of Work: window and gutter replacement

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael C.
06/2016
5.0
gutter repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from A&A Services Home Improvement
Thank you for taking the time to review our work!

MARION T.
05/2016
5.0
doors
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Catherine H.
05/2011
5.0
siding, replacement windows, house painters
  + 1 more
They were very prompt when getting back with us. They really explained what they saw needed to be done. They made some really good suggestions on how to deal with ice damming. It was great that they didn?t try to sell us a new roof. They really took their time to explain everything for us.
Description of Work: They have done a number of things for me over the years. Windows powerwashing of aluminium siding and then painting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

megan W.
05/2011
4.0
doors
  + -1 more
They did a good job. They came up with a quote and appreciated the services. I was a little disappointed because we reached out to them recently to do a job and had made an appointment and they never showed up.
Description of Work: They installed a slider for us years ago.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
2.0
punctuality
2.0


Stephen J.
05/2011
5.0
replacement windows
  + -1 more
It was okay. They did it very quickly. They were very polite and courteous.
Description of Work: They put windows on our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ELLEN R.
05/2011
5.0
insulation, replacement windows, doors
  + 1 more
The work turned out very, very well. I have them for multiple occasions. If I need anymore work I will definitely call them.
Description of Work: They did windows, insulation, and put in a back door for me.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Theodora K.
05/2011
5.0
gutter repair, insulation
  + 0 more
It’s a good company and they did a good job. The work turned out well. After they finished the job we had a really bad winter that caused us some problems and they came back and fixed everything for no additional charge. All of the work turned out really nice. They are good people; they are responsible and well mannered.
Description of Work: They replaced the gutters and put some aluminum under where the gutters are located. They also did the back deck and the ceiling.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Heidi S.
05/2011
5.0
replacement windows
  + -1 more
It turned out very well. I haven’t had any problems and haven’t had to call them back for anything. It’s been perfect. My energy costs have gone down by about a third. They are very professional and they always show up on time. I have nothing but great things to say about this company.
Description of Work: They replaced all my windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

05/2011
5.0
gutter repair, replacement windows, doors
  + 1 more
I would have nothing bad to say about them and I would highly recommend them.
Description of Work: They have done several things for us in two different houses. They have done gutter work, put windows in the houses, and a front door in one of the houses.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Martha C M.
06/2010
4.0
gutter repair
  + -1 more
They had a large enough crew to do the work in about a day...I asked them to come back once more to run gutter spouts extensions away from the house and garage. I do not recall that there was any other issue. The gutters look good and have held up for two winters now.
Description of Work: These folks have a fairly aggressive and fairly effective sales pitch,. The gutters are of a type... they have a sort of helmet/cover. I think they were a bit expensive but I did not do a thorough price comparison. I chose this type of gutter not understanding that there would be giant icycles hanging from the gutters come winter. The.promo photos showed a man hanging from the gutters , not ice. I hope they are strong because those icycles are heavy! This type of gutter may be best for more temperate climates, though perhaps we are getting there.....

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$4,000

Jennifer D.
05/2010
2.0
gutter repair
  + -1 more
I want to express my extreme displeasure at the quality of their customer service. After the company swarmed my neighborhood with salespeople, I scheduled an appointment with the young man who came to my door. He informed me that all parties would need to be home, and when my wife and I stated that would be impossible, and that my wife was going to defer to my decision, he made a call to inform "his boss". He also wrote it down on his clipboard. He informed us that we would get a call on Sunday to confirm our Mon 5/24 appointment at noon. Since we received no call, I made other appointments. On that Monday, I got a call (after 10am approx.) to confirm our appointment, and I discussed what happened with the gentleman. I again told him our home situation and was told that it was alright, and to reschedule when I had an opening. Today, 5/28, I tried to call to reschedule and was given a hard time about my wife not being involved. This was supposedly a non-issue at this point, and I find it very frustrating that my time was wasted.
Description of Work: I tried to get a quote.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
2.0


William H.
05/2010
5.0
replacement windows
  + -1 more
They were very good however we went with another company.
Description of Work: They came out to give a presentation and an estimate for window replacement.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mark K.
05/2010
5.0
gutter repair
  + -1 more
2 snafu missed appointments to come quote but presentation by sales guy was thorough and informative. Product is Gutter Shutter and more robust than standard gutters and many of the other competitors as well. Option to install drain guards too. We wanted to eliminate as many extra downspouts as possible. That was easy for most parts of the house but sales guy also came up with a good solution for a couple of unusual spots that eliminated 2 more downspouts. Workmen arrived on time. Were initial a tad skeptical of the solution to our tricky spots but made it work beautifully. They calmly dealt with 2 bees nests uncovered when old facia board was removed. Crew chief explained where additinal facia board build out was necessary and why. Also had us examine parts of the work while it was ongoing to make sure we were satisfied. Did find a few old metal straps still hanging off the house were drainspouts were eliminated, but good experience overall.
Description of Work: Supeior gutter product, good installation, reasonable market price. Took down old gutters & downspouts and disposed of them. Built out facings as needed to get to standard appropriate depth from roof for hanging new gutters. Installed new gutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$7,500

Crystal G.
12/2009
5.0
replacement windows
  + -1 more
They were good and they did a very good job. I was happy with their services. They installed fifteen new windows for us.
Description of Work: A & A Services Inc installed new windows in December last year.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,000

Patricia S.
06/2009
5.0
hurricane shutters
  + -1 more
They were very good and very thorough. They cleaned up after themselves.
Description of Work: I used A & A Services for some window replacements.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Kevin C.
05/2009
5.0
gutter repair
  + -1 more
From start to finish they were nothing but curtious and professional. Everyone I dealt with was awesome. They did three runs of gutter, two downspouts and replaced some facia board in less than 4 hours, and cleaned up and when they left it was like they were never there. If you are thinking of getting gutters, use these guys. I got regular gutters, because I have no trees anywhere near my house, but they specialize in no clog gutters. So I can not vouch for that system, but if it is anything like the quality of what I got, I am sure you will be happy too.
Description of Work: Gutter and downspout replacement draining into rainbarrels.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,900

JENNIFER M.
05/2008
3.0
insulation, replacement windows
  + 0 more
After I had to call them 6 weeks after windows were ordered (they said 5 to 6 weeks), they were 2 weeks behind schedule for install; I had to apply pressure to have install before December. I thought they were expensive; I could have found it cheaper elsewhere. They did do a good job, though.
Description of Work: Had decrepit greenhouse window removed. Old renovation had put drywall over window on inside, no insulation added. Company removed old greenhouse window, rebuilt area to install smaller window. Company removed old window, insulated behind drywall, added tyvek and exterior shingles.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
4.0
punctuality
2.0

$3,200

SHEA R.
12/2007
4.0
gutter repair
  + -1 more
They were good and competitive with pricing.
Description of Work: They replaced some of my gutters.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$2,500

Dr Allan H.
09/2007
5.0
replacement windows
  + -1 more
Impressive! The team was in and out in under three hours, fitted six windows to perfection, including adjusting the size of the openings, and they cleaned up after themselves. I am very happy with their work. This was not a cheap set of windows, but it was worth every penny.
Description of Work: Replacement of six windows with triple glazed windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Deb L.
05/2007
4.0
gutter repair
  + -1 more
Friendly sales rep Mike. Took about 5 weeks from estimate until work started and I was originally told 3 weeks. Good installation team. Took care not to damage numerous plantings around the house. Worked the last hour in the pouring rain. Left a few handfuls of screws and other debris in the driveway. Still need to return to fix a few minor issues. Arrived the day and time agreed on.
Description of Work: Remove old gutters and install new gutter shutters on house and garage.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$6,400

MARION T.
05/2007
5.0
replacement windows
  + -1 more
Workers showed up on the date and time expected. They worked 2 1/2 days to complete the project. They paid close attention to detail, were very professional, cleaned up after themselves at the end of every work day. Overall, I was very pleased with the product and the work that they did.
Description of Work: 9 Window replacements in a modular home. The house is vinyl sided and because of the way the original windows were installed, the vinyl siding had to come off in order to put in replacement windows. They built all new window casings on the inside. That is why the cost was more then one would think to just put in replacement windows. I had gotten 3 other estimates that were a lot higher.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,900

YVES D.
09/2006
5.0
gutter repair, siding
  + 0 more
Everyone was very professional, always answered the phone, and kept appointments. Salesman Ed Burge gave a detailed estimate and explained everything. He understood my special requests (maintaining the original appearance of an 1890 house) and recommended Fypon millwork to achieve this. They started work earlier than expected and worked every day until finished. The crew was very friendly and considerate, and cleaned the site every night. Communication (with the crew as well as Melissa, Dan, and Ed) was excellent; they always returned calls and kept every promise. And best of all, the house is like new! The way they molded the aluminum around every nook & cranny looks better than most houses in the neighborhood. Real craftsmen, well worth the money.
Description of Work: Vinyl siding, aluminum trim, and gutters on a 1,200 square foot house. The job involved stripping old wood shingles off one wall, replacing damaged fascia boards and other woodwork, and installing siding, trim, and gutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$19,488

NEIL C.
04/2005
5.0
gutter repair
  + -1 more
THE SALES ASSOCIATE WAS VERY NICE, AND THE PRICE OF THE JOB WAS VERY REASONABLE. THE JOB WAS DONE IN ONE DAY, AND WAS DONE VERY WELL. THE WORKERS WERE VERY PROFESSIONAL. I HIGHLY RECOMMEND THEM.
Description of Work: THEY REPLACED MY RAIN GUTTERS.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,134

10/2001
5.0
interior painters
  + -1 more
THEY WERE VERY GOOD. WE WERE VERY HAPPY WITH THEM.
Description of Work: THEY PAINTED CEILINGS AND WALLS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

115 North St, Salem, MA 01970

http://www.a-aservices.com

Service hours

Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Gutters,
Windows,
Energy Efficiency Auditing,
Roofing,
Insulation,
Siding,
Doors,
Finished Carpentry and Woodworking,
Heating and Air Conditioning,
Handyman Services,
Exterior Painting,
Hurricane Shutters

FAQ

A&A Services Home Improvement is currently rated 4.7 overall out of 5.

Monday: 8:30 AM - 5:00 PM

Tuesday: 8:30 AM - 5:00 PM

Wednesday: 8:30 AM - 5:00 PM

Thursday: 8:30 AM - 5:00 PM

Friday: 8:30 AM - 5:00 PM

A&A Services Home Improvement accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, A&A Services Home Improvement offers free project estimates.
Yes, A&A Services Home Improvement offers eco-friendly accreditations.
No, A&A Services Home Improvement does not offer a senior discount.
No, A&A Services Home Improvement does not offer emergency services.
Yes, A&A Services Home Improvement offers warranties.
A&A Services Home Improvement offers the following services: Windows. Roofing. Siding. Doors.
Carpentry. Drywall. Gutter Repairs. Handyman. Heating & AC. Lead Testing. Painting - Interior & Exterior. Remodeling.

Contact information

115 North St, Salem, MA 01970

http://www.a-aservices.com

Service hours

Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM