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J & J Flooring

Ceramic Tile, Flooring Sales and Installation, Kitchen and Bath Remodeling,

About us

We at J&J Flooring Inc are specialists in ceramics & natural stones for residential and commercial projects. We work with all of Schluter systems & electric radiant heat. We don't have an expensive showroom to maintain, so we are able to pass on significant savings to you, the customer. Owner operated, no subs. Cost is determined by the job. No travel charges. "Let us design your next bathroom!"

Business highlights

20 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Tile, Marble & Granite, Natural stones, and Glass Flooring & Wall Installation. Epoxy Flooring Hardwood flooring

Services we don't offer

We don't install carpet and we do not do repair work of any kind with the exception of shower leak repairs.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

4.8174 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
2%
3
3%
2
4%
1
4%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 101-174 of 174 reviews

Kathleen W.
01/2012
5.0
ceramic tile
  + -1 more
Overall experience was very positive. I am very happy with the quality of the work. Jay responded promptly to all of my questions (via email). I will hire J & J Flooring again for my next tile project.
Description of Work: Removed old tile and old linoleum flooring. Installed new tile in tub enclosure and on floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Daniel M.
01/2012
5.0
hardwood floor
  + -1 more
The work was great. It went very well and turned out very nice. The price was great. They were good across the board, and I cannot really put together a complaint. I would definitely use them again in the future.
Description of Work: I used J & J Flooring to refinish my hardwood floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Brooke C.
01/2012
5.0
ceramic tile
  + -1 more
JJ Flooring arrived on time, executed the plan they laid out, were efficient and non-disruptive in the household, remained courteous at all times, removed the old tile without making a huge mess (not easy), were respectful of the wood floors, picked up the tile for us (and offered a discount at the tile store), worked around tricky spots in an old house, properly seamed all the base board (a step sometimes skipped for cement board). We had a misunderstanding about where to end the tile line, but once realized, they immediately fixed it without incident. Great guys and efficient well-run business.
Description of Work: JJ Flooring tiled two bath/shower stalls, including removing the old tile and cement board and replacing with completely new tile.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,400

Noah M.
11/2011
5.0
ceramic tile
  + -1 more
Jay and his employees did a great job. They took pride in their work and it showed. They were on time every day and were very professional. They cleaned up after themselves as they went along. They went the extra mile. When the grout we picked up ourselves was not the right kind, Jay went to get the right kind himself. I wish all our experiences with contractors went as well. Our foyer looks wonderful and we will be enjoying it for years to come.
Description of Work: Tiled large foyer including closet and half bath. Foyer had four entry points so laying out of the tile was difficult. The subfloor also had to be fixed because it was not even. The project took 5 days to do.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,200

Aimee M.
10/2011
5.0
ceramic tile
  + -1 more
They did a great job, very easy to work with and reliable. Would use again!
Description of Work: Tiled our shower and bathroom floor. Shower tile included a niche.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Tony S.
09/2011
5.0
ceramic tile
  + -1 more
J & J called me right back and gave me a rough estimate over the phone that ended up being very close to they quoted when Jay came and estimated the job in person. They kept me up to date as to when the job would start and once it did, finished it in the time they had promised. They took away the old tile and did an excellent job installing the new. They also recommended we add a niche, which we love. Would definitely use them again.
Description of Work: We retiled our bathroom tub and shower area. This included removing the existing tile and wallboard, and installing new concrete board.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

JOHN H.
08/2011
5.0
marble & granite
  + -1 more
They did a very good job. They have done a lot of work for me. They gave me a fair price and they went way out of their way. I am very pleased with them. They are very reasonably priced and they are professional. They do a good job and they are prompt. Even when the economy is down they are very busy. We are always getting work done and they did a lot of complete installation like the walls and the floors. I would recommend people to them. I am going to call them again soon as I have a couple of loose tiles to be fixed.
Description of Work: I used the service of J & J Flooring about a month ago to do 4 bathroom floors, a bathroom wall, tub and an entryway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Thomas H.
08/2011
5.0
ceramic tile, marble & granite
  + 0 more
Jay was very prompt to each of his appointments. He gave a very fair estimate, and explained what he recommended is done and why. Every day he worked he cleaned up, and even took the time to completely clean the common area of the building. He also always responded to phone call, gave updates when necessary, and did exactly what he said he would. Overall, he made the whole experience much easier for us. I could tell that he and his fellow employee care a lot about what they do.
Description of Work: Replaced shower surround tile and marble floor in a bathroom. This included 90 sqft of 12x12 Marble, 70 sqft of 3x6 Ceramic for the shower walls, and a ceramic mosaic for the shower floor. In addition, they installed a layer of plywood and cement board on the floor, cement board on the shower walls, installed the shower pan, sill around the shower, sealed the marble, and grouted.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,300

Susan R.
07/2011
4.0
ceramic tile
  + -1 more
Things went well enough.
Description of Work: We had a new tile floor installed in our kitchen and bathroom. Jay ripped up old tile after moving appliances and toliet. Installed a subfloor { product called Ditra } . Looks great and he did a good job.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,445

PATTY B.
06/2011
1.0
ceramic tile, marble & granite
  + 0 more
I called J&J to get an estimate on the project. I was supposed to meet up with them on Thursday after work. They were supposed to call me to set the time. They never called I had to track them down only to find out they weren't coming that day but would meet me after work on Friday. I left work early to ensure that I was home when they arrived however they never showed up. I left message for them and they never returned the call. Their work may be good but their total lack of reliability makes them someone I would NOT recommend.
Description of Work: I was looking for some tile repair work in my Kitchen and bathroom

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from J & J Flooring
I could not find the address given for the meeting and the only phone number I had was a work number, but this member had already left work to meet with me. I do apologize about this incident as this is not something that regularly happens. We are proud of our rating and history of good reports.

KENNETH G.
06/2011
5.0
ceramic tile
  + -1 more
Excellent job. Worked our job into his schedule so we could get a tenant in on time. Very professional. Handled surprise minor sub-floor repair repairs with no problem. Job was done very quickly. Cleaned up thoroughly after job done. Highly recommend.
Description of Work: Tore out and replaced floor and wall tiles in small bathroom. Also repaired sub-floor problem discovered after floor was removed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

frances F.
05/2011
5.0
flooring contractor, home remodeling, marble & granite
  + 1 more
J&J Flooring is an excellent company, they are very fair in their pricing and do meticulous work. Nothing but good things to say - the tile work is perfection and did the entire job very quickly....These guys do exactly what they say they will do in the time they estimated. Very trustworthy and I will definitely have them back shortly to tile another bathroom. Jay also recommended to me Shendel Bakal (when I first met with J&J Flooring they could tell I had no idea how i wanted to design the project and was clueless as to how to begin!) - Shendel is a designer and can act as your general contractor...and she is amazing in both roles. Having her work with Jay at J&J made this project a dream and the end result was so much better then I would ever have been able to do on my own....You need to hire both of these folks!!! You will not be sorry.
Description of Work: J&J Flooring installed marble and stone tiles in my master bath. They were meticulous making sure the walls and floor were in good shape so that we would not have any cracking issues in the future. The work is pure artistry...I couldn't be happier with the job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Diane H.
02/2011
5.0
ceramic tile, flooring contractor, home remodeling
  + 1 more
The service and work could not have been better.
Description of Work: I had the walls and ceiling above a shower tiled. I also had tiles replaced in several places in two bathrooms. I am very happy with the quality of the work done and would recommend them completely. The two men were professional, helpful when asked questions and very tidy. I used ceramic tile but I would not hesitate to use them for marble and granite if they work with those materials. I trust them to do only the best work.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$570

VERA J.
02/2011
5.0
ceramic tile, home remodeling
  + 0 more
They did very nice quality job with the tiles. They were very easy to work with. They were accommodating and helpful. They were doing the tile work themselves. They didn't basically have workers but they did bring in somebody else to do the plumbing and electricity and they were okay. In fact I wasn't happy with the plumbing but in the end it was achieved by working together. I think they do an excellent job. I had difficulties because I had a death in my family so there were some delays but they were close to me so I interrupted their schedule.
Description of Work: They remodeled a bathroom some time in 2009.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$16,000

AUDREY C.
02/2011
5.0
flooring contractor, home remodeling
  + 0 more
He replaced the floor in the kitchen and family room area with cork flooring. He pulled the carpeting. He put down a kind of subfloor and then made out cork tiles. He was very helpful and very knowledgeable about cork. The work was done very well; a lot of attention to detail. He cut the cork around the corners very nicely and he was very professional.
Description of Work: We used J & J Flooring about two years ago.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$4,000

Brad S.
02/2011
5.0
ceramic tile, home remodeling
  + 0 more
The job was great. He told told us which materials and how much were needed on the initial visit, which also included a competitive price quote. After we booked the job, he came back a few days later to do the removal and lay new tiles. Returned one more time the next day to do the grout and cleanup. We couldn't be happier with how the tiles turned out, and he was flexible on scheduling the job which was great for our busy schedules. Will call again when we need tiles done again in our home.
Description of Work: Removed existing tile floor from a small bathroom and installed new tiles to the same bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

kenneth W.
01/2011
5.0
flooring contractor
  + -1 more
They were real courteous. It was very good and they got the job done fast and it was a good job. It was all perfect.
Description of Work: We used J & J Flooring.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Christopher M.
09/2010
5.0
ceramic tile
  + -1 more
Excellent work. These guys worked hard and were extremely attentive to details. The results were a perfect floor with no high spots. The work made it easy to install new cabinets without having to overly worry about getting things leveled.
Description of Work: Put down Ditra over existing sub-floor and lay ceramic tile on top.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

LISA S.
07/2010
4.0
flooring contractor
  + -1 more
Called to see if Jay would come and give us a quote to install wood laminate in our dining room and ceramic tile in the entry hallway. He said he could do the tile but that they don't do wood laminate. It says in the description of their company on this website that they do do laminate.
Description of Work: We wanted them to install laminate flooring one room and ceramic tile in the entry hallway.

Rating CategoryRating out of 5
responsiveness
5.0


Response from J & J Flooring
Sorry, but we do not install h.wood floor and laminate any more. All we do is Ceramic tile, marble and granite.

Jennifer K.
05/2010
3.0
ceramic tile
  + -1 more
He came out and measured, said he would level the existing floor and build the new one over it, build a tub sidewall, and replace two tub walls. I would need a plumber to remove sink, toilet, bath fixtures & reinstall. They do not regrout. The threshold will need to transition to a higher height. I never received a quote. I also didn't think it made sense to go over the existing floor without correcting the underlying problem.
Description of Work: Bathroom floor and two walls needed to be retiled. The floor had a crack in it down the middle of the room and was dropped by about 1" on one side. Remaining walls needed to be regrouted.

Rating CategoryRating out of 5
professionalism
2.0
punctuality
5.0


Response from J & J Flooring
We never did any work for this lady. We went there to give her a price but she was not sure what to do, she was looking for tiling people, but she'll need a general contractor to do the demolition and reframing before installing the tiles.

Ryan B.
05/2010
5.0
ceramic tile, home remodeling
  + 0 more
Everything went great...prompt, clean, hardworkers..they did a solid job.
Description of Work: They ripped up an old ceramic tile floor in our kitchen and foyer and downstairs bathroom. Fixed subfloor and retiled with porcelain tile we had purchased. Also, they were nice enough to fix a few tiles in our upstairs bathroom ( we just had work done by another company in bathroom. They left the tile portion unfinished)...and Jay did not charge us for fixing that.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

JUSTIN T.
12/2009
5.0
ceramic tile, home remodeling
  + 0 more
I had numerous tiles that were loose in an old bathroom. Jay came by for an estimate and suggested that we replace all the tiles since there were issues with the floor that would likely cause the problem to come back if only the loose tiles were fixed. While it was more expensive to do this, it felt like a reasonable approach (he later confirmed this when the tiles were removed). Jay came on schedule and completed the work per our discussions. As part of the job, he removed and then replaced the toilet. The quality of the work was excellent and Jay did a great job cleaning up. I had a few minor issues. 1. Jay's initial quote was labor only. He assumed I would provide the tile. It was not really clear to me that this was the case until we spoke again about the estimate (I had wondered why he was so much cheaper than the other quote I received). 2. Jay was not willing to provide a written estimate. He would only do estimates via email. 3. When I tried to use an Angie’s list coupon, he told me the job did not qualify (not big enough) since the coupon was only for labor and did not include materials. I did not feel he had fairly indicated this on the coupon. Bottom line: The work was great (most important), but the logistics were only fair.
Description of Work: Remove and replace ceramic tile in small bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$560

Joanne D.
07/2009
5.0
ceramic tile
  + -1 more
J&J Flooring responded very quickly to my request to come look at my floors and to give an estimate. They let me know about where I could get the tiles on sale. They were prompt, efficient and hard working. The job was finished sooner than I expected and the flooring looks beautiful. The price was very reasonable. I'm very happy with their work.
Description of Work: They removed my old flooring and replaced it all with ceramic tile.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,700

Gabriela A.
06/2009
5.0
ceramic tile, flooring contractor, home remodeling
  + 1 more
They were responsive and thorough, very competitive in terms of pricing and easy to communicate with.
Description of Work: I used J & J Flooring to tear out an old shower floor and put new tiling.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

CYNTHIA Y.
05/2009
5.0
hardwood floor
  + -1 more
It went great. They were quick, on time, and worked very neatly. I would highly recommend them. Their prices were quite reasonable.
Description of Work: They sanded, poly eurothaned, and refinished three rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

21 Gage Ave, Revere, MA 02151

http://www.jjflooringusa.com

Service hours

Sunday:
Closed
Monday:
6:00 AM - 6:00 PM
Tuesday:
6:00 AM - 6:00 PM
Wednesday:
6:00 AM - 6:00 PM
Thursday:
6:00 AM - 6:00 PM
Friday:
6:00 AM - 6:00 PM
Saturday:
7:00 AM - 2:00 PM

Licensing

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Ceramic Tile,
Flooring Sales and Installation,
Kitchen and Bath Remodeling,
Marble and Granite,
Hardwood Flooring Sales and Installation,
Countertops and Backsplashes,
Fireplaces,
General Remodeling,
Masonry,
Remodeling - Modular & Mobile Home,
Basement Remodeling,
Epoxy Flooring

FAQ

J & J Flooring is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 6:00 AM - 6:00 PM

Tuesday: 6:00 AM - 6:00 PM

Wednesday: 6:00 AM - 6:00 PM

Thursday: 6:00 AM - 6:00 PM

Friday: 6:00 AM - 6:00 PM

Saturday: 7:00 AM - 2:00 PM

J & J Flooring accepts the following forms of payment: Check
Yes, J & J Flooring offers free project estimates.
No, J & J Flooring does not offer eco-friendly accreditations.
No, J & J Flooring does not offer a senior discount.
Yes, J & J Flooring offers emergency services.
Yes, J & J Flooring offers warranties.
J & J Flooring offers the following services: Tile, Marble & Granite, Natural stones, and Glass Flooring & Wall Installation. Epoxy Flooring Hardwood flooring
We don't install carpet and we do not do repair work of any kind with the exception of shower leak repairs.

Contact information

21 Gage Ave, Revere, MA 02151

http://www.jjflooringusa.com

Service hours

Sunday:
Closed
Monday:
6:00 AM - 6:00 PM
Tuesday:
6:00 AM - 6:00 PM
Wednesday:
6:00 AM - 6:00 PM
Thursday:
6:00 AM - 6:00 PM
Friday:
6:00 AM - 6:00 PM
Saturday:
7:00 AM - 2:00 PM