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Village Carpet

Carpet Sales and Installation, Flooring Sales and Installation, Hardwood Flooring Sales and Installation,

About us

Village Carpet & Flooring a family owned and operated store that has been in business in Reading for Forty years. We strive to offer the best experience, flooring products, service, and knowledge. Our main priority is forming a relationship with our customers! We carry all the hottest & stylish lines of Carpet, Area Rugs, Stair runners, Luxury vinyl planks and tile. Great for bathrooms and the kitchen. We are Bostons Premier Stainmanster Showcase dealer. We buy factory direct, and have no commission sales people so we can offer some of the best pricing in the area. We understand how purchasing flooring is not a easy task and we try to make it as relaxed and easy as possible. Parking in front and rear. Route 28 Downtown Reading Ma

Business highlights

46 years of trusted experience

Services we offer

Great service and sales of Carpeting, Area Rugs, Cushions, Remnants, Vinyl , LVT Laminate, pre finished hardwood. We offer installation on everything we sell .

Services we don't offer

Carpet Cleaning Installation of customers own material or flooring

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.875 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
3%
3
3%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 51-75 of 75 reviews

Wesley R.
09/2019
5.0
carpet installation
  + -1 more
Installation has not been done
Description of Work: 4 rooms of carpet, hallway and stairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Jean L.
07/2016
5.0
carpet installation
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Village Carpet
Thanks so much [Member Name Removed], we really appreciate the feedback so much.

William K.
03/2016
4.0
carpet installation, flooring contractor, hardwood floor
  + 1 more
unknown
Description of Work: put a wooden floor in the kitchen

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

$2,600

russell G.
02/2016
5.0
carpet installation
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Pamela M.
01/2016
5.0
carpet installation
  + -1 more
unknown
Description of Work: Cut and bound rugs to fit two rooms. Job well done. Service excellent

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from Village Carpet
We appreciate that so much! Enjoy your nice new warm carpet thank you Village Carpet

Katherine G.
11/2015
5.0
carpet installation, flooring contractor
  + 0 more
unknown
Description of Work: I cannot recall the exact date of the last time we worked with Village Carpet however, we have used them for many years (@ 20) for our carpet needs. They have consistently been great to work with from purchase through installation. We have always been more than satisfied with their products and service! |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Village Carpet
Thank you for the kind words [Member Name Removed]. We have really enjoyed working with your family through the years. Michael

Robert D.
11/2015
5.0
carpet installation, flooring contractor
  + 0 more
unknown
Description of Work: They cut carpet to size for a dining room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

shelly D.
11/2015
5.0
carpet installation, flooring contractor
  + 0 more
unknown
Description of Work: They installed kitchen floor and 2 bathroom floors. My father was in the flooring business years ago and always respected their work, we were very happy with the quality of work. Our vinyl floors actually looked like tile. You know you have a true professional with Village Carpet. A nice family owned business.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Se K.
09/2015
5.0
carpet installation, flooring contractor
  + 0 more
unknown
Description of Work: They replaced carpet for my guest bedroom. They were extremely professional, knowledgeable and had excellent service/delivery. I would highly recommend them over any type of chain or bargain franchise. It's a family run business with many years of service!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mark P.
06/2015
5.0
carpet installation
  + -1 more
unknown
Description of Work: Installed carpets
Rating CategoryRating out of 5
Yes, I recommend this pro

Anne C.
06/2015
5.0
carpet installation
  + -1 more
unknown
Description of Work: They installed carpeting in a bedroom, hall and up a staircase.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Jason M.
06/2015
5.0
carpet installation
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MARY C.
03/2015
5.0
carpet installation, flooring contractor
  + 0 more
unknown
Description of Work: They installed carpeting up the stairs, in two hallways and in two bedrooms. They did a beautiful job. Have been using Village Carpet for many different carpeting projects in my home for years. Have always been so happy with their work that I have not even considered looking elsewhere.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Village Carpet
Thanks( members name removed) Hope the family is doing good Mike

Susan L.
03/2015
5.0
carpet installation
  + -1 more
unknown
Description of Work: We purchased several remnants to use in the basement. The price was right and the quality was excellent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Response from Village Carpet
Much appreciated for the kind words Susan! Mike C Charlie Linda and Mike B

Nancy L B.
01/2015
5.0
carpet installation
  + -1 more
unknown
Description of Work: Very good at helping me chose vinyl that would work in my basement hallway, bathroom, closets and laundry room. Came to my house to measure how much I would need. All was installed in one day within a week of my making a decision. Looks wonderful.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,850

Robin J.
10/2014
5.0
carpet installation
  + -1 more
fine. no issues. perfect
Description of Work: installed oriental runner on curved stairway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Emily H.
10/2014
5.0
ceramic tile, flooring contractor
  + 0 more
.
Description of Work: I purchased kitchen tile flooring from Village Carpet. The folks at the store were wonderful - very attentive and helpful. I believe the gentleman who did the actual installation was contracted by them to do so (versus their employee). The quality of his work was good, but he had a very gruff personality - thus the B for professionalism.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Don H.
10/2014
5.0
carpet installation
  + -1 more
unknown
Description of Work: They came on-time and finished on time, and also came back the next day to correct an oversight involving our re-positioned cable cords.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,600

shelly D.
10/2014
5.0
carpet installation, flooring contractor
  + 0 more
unknown
Description of Work: installed new floors. owner of company very pleasant. they were easy to work with. one stop shop! I will never have Home Depot or lowes install! price was right as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mark P.
10/2014
5.0
carpet installation
  + -1 more
unknown
Description of Work: Installed 68 sq. yds. of wall to wall. On time ...very experienced installers...plus very nice people. Beautiful job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ellen P.
06/2014
5.0
carpet installation
  + -1 more
unknown
Description of Work: Installed new flooring in kitchen. All people I dealt with were very helpful and nice. Owner came out to measure and was prompt and responsive to my questions. Installer did a BEAUTIFUL job.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Barbara M.
07/2012
1.0
carpet installation
  + -1 more
I will not use them again.
Description of Work: I had carpeting installed in a family room, stairs, hallway and a small bedroom. My problem is with the installation. Carpeting in the family room, hallway and small room has buckled. I called them back once and they fixed the problem in the family room but it buckled again. I am now replacing the carpeting but will not use Village Carpet again.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0


James D.
04/2011
5.0
carpet installation, flooring contractor
  + 0 more
see above.
Description of Work: Had a great consultation reasonable estimate, a great installation within two weeks. A fine overall experience at a great local, family owned business.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

JILL AND PETER W.
10/2005
5.0
carpet installation, flooring contractor
  + 0 more
VERY PLEASANT WOMAN ANSWERED THE PHONE. SAID THEY COULDN'T DO THE WORK I WANTED BUT RECOMMENDED ANOTHER LOCAL COMPANY THAT COULD. VERY HELPFUL
Description of Work: CALLED COMPANY AND INQUIRED ABOUT GETTING OLD CARPET REBOUND TO FIT IN NEW HOME.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

AMANTHA T.
06/2004
5.0
carpet installation, flooring contractor
  + 0 more
THEY WERE VERY FRIENDLY & HELPFUL AND HAD AN EXCELLENT SELECTION. THEY DID A GOOD JOB AND WERE VERY QUICK. WE WOULD USE THEM TO INSTALL WALL TO WALL CARPETING BASED ON THIS EXPERIENCE. ALSO, THEY SEEM TO HAVE COMPETITIVE PRICES.
Description of Work: THEY CREATED A BOUND AREA RUG FROM A LARGE REMNANT & CREATED A RUG PAD.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
    • 1
    • 2
    • 3(current)

Contact information

504 Main St, Reading, MA 01867

http://villagecarpetinc.com

Service hours

Monday:
9:30 AM - 5:00 PM
Tuesday:
9:30 AM - 5:30 PM
Wednesday:
9:30 AM - 5:30 PM
Thursday:
9:30 AM - 5:30 PM
Friday:
9:30 AM - 5:00 PM
Saturday:
10:00 AM - 3:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Sales and Installation,
Flooring Sales and Installation,
Hardwood Flooring Sales and Installation,
Oriental Rug Cleaning,
Ceramic Tile,
Property Management,
Interior Design and Decorating

FAQ

Village Carpet is currently rated 4.8 overall out of 5.

Monday: 9:30 AM - 5:00 PM

Tuesday: 9:30 AM - 5:30 PM

Wednesday: 9:30 AM - 5:30 PM

Thursday: 9:30 AM - 5:30 PM

Friday: 9:30 AM - 5:00 PM

Saturday: 10:00 AM - 3:00 PM

Village Carpet accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Village Carpet offers free project estimates.
Yes, Village Carpet offers eco-friendly accreditations.
No, Village Carpet does not offer a senior discount.
No, Village Carpet does not offer emergency services.
Yes, Village Carpet offers warranties.
Village Carpet offers the following services: Great service and sales of Carpeting, Area Rugs, Cushions, Remnants, Vinyl , LVT Laminate, pre finished hardwood. We offer installation on everything we sell .
Carpet Cleaning Installation of customers own material or flooring

Contact information

504 Main St, Reading, MA 01867

http://villagecarpetinc.com

Service hours

Monday:
9:30 AM - 5:00 PM
Tuesday:
9:30 AM - 5:30 PM
Wednesday:
9:30 AM - 5:30 PM
Thursday:
9:30 AM - 5:30 PM
Friday:
9:30 AM - 5:00 PM
Saturday:
10:00 AM - 3:00 PM