From day one, 1st Choice Home Improvements has been providing exceptional customer service in replacement windows, siding, and doors through an experienced staff committed to each of our client's needs. Providing quality and value are the reasons South Shore area homeowners continue to keep contacting us. As a fully licensed contractor, the Massachusetts window replacement contractors of 1st Choice Home Improvement are the ones you can rely on for dependable service. Call on our experts today for a free consultation!
Dear Member, We appreciate your business and we hope to hear from you again.
Gail S.
05/2015
5.0
remodeling
+ -1 more
unknown
Description of Work: This provider got back to me right away to inform me that they were too busy at the time. I appreciated his quick response back.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
louise M.
03/2015
5.0
doors, remodeling
+ 0 more
smooth,professional
Description of Work: Install new front door
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
judy B.
09/2014
5.0
remodeling, replacement windows
+ 0 more
unknown
Description of Work: he did not end up doing my window because i decided not to do it at this time.....however he was the only one who said he could fix it rather than replace the entire window...it is a huge bow window. he also told me what was wrong with the window and why it gets so cold in the winter...he was the third person to come to my house for an estimate and the ONLY one who pointed this out. i WILL hire them to replace any doors or windows in the future......
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Doris D.
07/2014
2.0
remodeling
+ -1 more
I
Description of Work: Nice person but took awhile to respond after estimate. The product used (replaced attic door with attached ladder) is of very poor quality. The door is a very thin piece of plywood that already just brushing against it splintered. The top edge of the attic door was not finished and small pieces of plywood fitted inside are sticking out. I already injured myself with a piece sticking out. When I called him about this he stated that was not part of the job. In summary, the quality of materials used was poor and the quality of the work was also poor.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
2.0
responsiveness
3.0
punctuality
4.0
$700
Response from 1st Choice Home Improvements
Thanks for taking the time to write a review as customer feedback is how we grow to better serve our current and future customers. I’ve personally been in contact with this member to address her concerns on this project and we are working to resolve any issues she may have. In the meantime, please take a look at our other reviews to get an idea of the quality and service you can expect when you choose 1st Choice for your project. Thanks, Rich – Owner of 1st Choice Home Improvement
Richard L.
06/2014
5.0
remodeling
+ -1 more
unknown
Description of Work: Very professional, prompt, clean, and punctual. Couldn't ask for better.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Anthony C.
02/2014
5.0
gutter repair
+ -1 more
Looks and works great.
Description of Work: New gutter on one side of my house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,250
Joyce P.
01/2014
5.0
remodeling
+ -1 more
Awesome
Description of Work: Installed french doors after removing old slider doors
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
Jeffrey M.
03/2010
5.0
garage builders, remodeling, home remodeling, basement remodeling
+ 2 more
I called 4 contractors on this project, First Choice was the only one to return my call. Rich came out to look over the work area and asked what our wishes were for the improvements. His experience and professionalism were immediately apparent. He made several very helpful suggestions. Rich provided me with a list of 14 previous clients and asked that I call as many as I liked, which I did. Of the 4 that I contacted ALL had glowing reviews and 2 had First Choice back to do more work. Enough said. The work here was done on time, on budget and to the highest quality. We are having them come to do more improvements in a couple of months. Sincerely, Jeff & Kahty
Description of Work: Built 8'X12' Shed attached to garage. Remodeled basement: making a laundry room, bathroom, entertainment and exercise room. Remodeled Bathroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60,000
June W.
02/2010
5.0
remodeling
+ -1 more
I emailed the contractor. He responded immediately. He came to my home and prepared an estimate. There were questions about the estimate which led to a misunderstanding. But, he seems to want to correct the misunderstanding. I'm pursuing additional estimates.
Description of Work: I got an estimate for work. I have not had the work completed. I expect to complete the work in the near future.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jim M.
01/2010
5.0
doors, remodeling
+ 0 more
It went well. Paul came up to measure the doors, then called me when they were ready to install. Unfortunately, the first scheduled day, in December, was too damned cold. The actual day of installation was damned cold and windy. I could have postponed it, but wanted them in for Christmas.
Description of Work: Replaced 2 exterior doors and 1 storm door. The doors look great and are of good quality. My only concern is that I could feel some cold draft at the top of the door. I solved it myself by adding an 8" strip of foam insulation.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Karen K.
11/2009
5.0
doors
+ -1 more
The person who came out interacted with me very well and his demeanor was excellent. His quote was reasonable and competitive.
Description of Work: They gave me a quote for installing the front door.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,200
JEAN R.
10/2009
5.0
remodeling, home remodeling
+ 0 more
I asked if 1st Choice could send someone to a home I was hoping to buy, but, first wanted to know how much it would cost to update/remodel the home before I purchased the home, otherwise, it maybe too expensive to purchase. Rich was on-time, polite, congenial, right to work, spouting off estimates, my realtor was late, but, still by the time we needed to enter the home she had arrived, and Rich had finished with the outside estimates.
Description of Work: I asked if 1st Choice could provide estimates for a home I had not yet purchased, in order to know how much it would cost to repair the home, to know I could afford the extensive repairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from 1st Choice Home Improvements
I am glad I was able to help. I wish you the best of luck in your home search and hope I can help in the future.
Howard C.
07/2009
5.0
remodeling
+ -1 more
From the moment I first had contacted 1st Choice, Paul, one of the business partners, came over to look at the attic to take measurements and we were in constant contact conerning cost and to make adjustments to the project. He even came over a second time to double check that a wider staircase could be installed (which because of the trusses it couldn't) After a date was set for the project, Paul and his partner Rich were punctual and worked very well together. The project was completed in a day and it looks and works great. We certainly will consider them for future projects.
Description of Work: A drop down attic staircase was installed in a one story duplex and flooring was put down in the attic.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,945
Response from 1st Choice Home Improvements
Thank you for choosing 1st Choice for your remodeling project. It was a pleaseure working with you. As always, let us know we we can help in the future. Thank you.
WILLIAM H.
02/2009
5.0
doors
+ -1 more
Paul and Rich did a terrific job for us. I think the job turned out to be somewhat more difficult than they anticipated because of the need to try to fit standard size doors in non-standard spaces. The guys finished the job without complaint and without making a big deal about the difficulties they encountered. They were a pleasure to deal with throughout the job.
Description of Work: Replacement of sliding door to deck and exterior door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Response from 1st Choice Home Improvements
THANK YOU FOR THE OPPORTUNITY TO WORK WITH YOU! PLEASE LET US KNOW IF WE CAN ASSIST WITH ANY OF YOUR UPCOMING PROJECTS. WE DO OUR VERY BEST TO MAKE ALL OF OUR PROJECTS RUN SMOOTH. WE ENJOY THE CHALLENGES AND SURPRISES THAT COME WITH REMODELING PROJECTS. MOST OF THE TIME, WE ACCEPT OUR NEWLY GAINED KNOWLEDGE AS COMPENSATION FOR DEALING WITH THE REMODELING SURPRISES.
PATRICIA E.
06/2008
5.0
remodeling, basement remodeling
+ 0 more
They were professional while they were working. They were courteous, kind and friendly while they were here. The arrived on time to do the work asked of them. They worked until the job got done. They did a great job. I would most definitely use them in the future. I would recommend them.
Description of Work: They came to my house and renovated the entire basement for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60,000
Response from 1st Choice Home Improvements
IT WAS A PLEASURE WORKING WITH YOU! WE HOPE YOU ENJOY YOUR NEW LIVING SPACE FOR YEARS TO COME. IT WAS A VERY CHALLENGING AND REWARDING PROJECT. THANK YOU AND PLEASE CALL AGAIN.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
General Remodeling,
Windows,
Doors,
Kitchen and Bath Remodeling,
Finished Carpentry and Woodworking,
Lighting,
Siding,
Plaster,
Electrical,
Plumbing,
Drywall,
Flooring Sales and Installation
FAQ
1st Choice Home Improvements is currently rated 4.9 overall out of 5.
1st Choice Home Improvements accepts the following forms of payment: Check
Yes, 1st Choice Home Improvements offers free project estimates.
Yes, 1st Choice Home Improvements offers eco-friendly accreditations.
No, 1st Choice Home Improvements does not offer a senior discount.
Yes, 1st Choice Home Improvements offers emergency services.
Yes, 1st Choice Home Improvements offers warranties.
1st Choice Home Improvements offers the following services: Remodeling - Windows & Doors, Kitchen & Bathroom, Basements, Room Additions, Roofing, Siding, Custom Decks