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Coastal Heating & Air Conditioning

Heating and Air Conditioning, Air Duct Cleaning, Appliance Repair,

About us

Coastal Heating & Air Conditioning has been family-owned and has been providing comfort inside homes and businesses for over 20 years. Our trained, licensed and insured technicians are highly qualified to service, recommend and install the latest in heating, air conditioning and Mitsubishi Electric ductless systems. Trust our knowledge and experience to keep your heating or cooling system operating at peak efficiency in our harsh New England climate. Call for service today.

Business highlights

35 years of trusted experience

Services we offer

Maintain, service, replace and Install all major brands like Mitsubishi Electric Ductless Split Systems, Carrier Furnaces, Heat Pumps, Condensers, Air Handlers and Coils for residential and commercial clients. For Commercial Refrigeration we can repair, and maintain Walk-ins, Ice Machines and Display Cases.

Services we don't offer

We do not service boilers, hot water systems or water heaters.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
MasterCard
Visa

Photos of past projects

Reviews

4.7191 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
8%
3
2%
2
5%
1
4%


Rating CategoryRating out of 5
quality
4.7
value
4.4
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 151-175 of 191 reviews

Jennifer C.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$600

Erin F.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Majd M.
10/2015
2.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They quoted me a price over the phone before booking and neglected to mention a service fee (extra $200). The showed up 45 min late to the appointment, they forgot one of the vents, and they did no come equipped properly to tackle 3 of the vents. I would not recommend them to anyone.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
4.0
responsiveness
2.0
punctuality
1.0

$370

Karen M.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Fixed a leak in our air conditioning unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Ed M.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: installed 4 Mitsubshi split A/C heat units price does not include electrical work. They were here when they said they would. They were neat,professional and cleaned everything up when they were done. Definitely would hire them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,500

Response from Coastal Heating & Air Conditioning
We thank you so much for taking the time to do this. We enjoyed working for you. Thank you very much.

Jessica F.
08/2015
5.0
air duct cleaning, dryer vent cleaning
  + 0 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Coastal Heating & Air Conditioning
Thank you for your review and your business.

Keti K.
08/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: annual service check up and tune up
Rating CategoryRating out of 5
Yes, I recommend this pro
$120

Response from Coastal Heating & Air Conditioning
Thank you for your review.

Paul C.
08/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Cleaned and repaired the condensation line and pump

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Response from Coastal Heating & Air Conditioning
Thank you for your review and for business.

Mohamad O.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$120

Beatrice C.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$120

Patrick R.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: The provider was unexpectedly shorthanded and was not able to schedule a time to fix my AC, so I found another company to take care of it. The provider was very polite and helpful, however, so it was as good an experience as it could have been, given the circumstances.
Rating CategoryRating out of 5
Yes, I recommend this pro

Joe B.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: The guys from Coastal came to my condo to perform an assessment of my heating/ac unit. They found a faulty sensor and then coordinated with the manufacturer to get a replacement. Coastal got the replacement and installed it in a very timely fashion. They were excellent to work with.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Paul B.
02/2015
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Had issues with my forced air heating system (I live in a condo). Technician came out and said it was a flame sensor issue. He cleaned it and cost was $150 for the hour (even though it only took him 30 mins). The system was working at the time but stop functioning after a few days. Called Coastal and they were able to get a technician out quickly. This time it was a different technician than the first visit. He said there was a faulty pressure switch regulating the C02 air flow that needed to be replaced. It was triggering the system that something was wrong thus shutting it off whenever it tried to pump heat (a/c worked fine). There was no charge for this revisit. However, they had to order the part as it wasn't in stock. In the mean time, the technician was able to get the heating system running (apparently, the switch had two switches - which the technician said was unique - so he turned off the faulty one and diverted to the working one in the meantime to allow the system to work until the new part came in). Once the part came in, we were able to schedule a follow-up to replace the faulty one. Took about 30 mins to perform. Charged $150 for the return visit and $120 for the new part. System works fine ever since. | |Overall, I'm satisfied with the work; however, am disappointed that the problem wasn't discovered in the initial visit and we had to coordinate multiple trips to resolve the issue. I rated a B for an overall rating but I would give more like a B+ if I could. Additionally, the $150 charge for the visit to replace the part seemed excessive given that it only took 30 mins to complete the task and it was something that they missed in the initial evaluation thus causing more headache on my end to resolve. I'd still recommend them and will probably utilize them for any future work as they were very professional and much easier to work with compare to other contractors I've dealt with.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$420

FRANK F.
02/2015
1.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Company never called or came out. Waited 24 hours had no heat & neither did my other tenants.
Rating CategoryRating out of 5

Response from Coastal Heating & Air Conditioning
Hello [Members Name]. Thank you for your feed back. When you called the first time I called the number left a message. When you called back the next day I called and spoke to a woman in your office who said you we're not in and that you had found another company. I then advised her to let you know you would need to call Angie"s list to get reimbursed for the service call you purchased which I have received confirmation that you did.

Susan L.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I bought a deal for $120 for a seasonal furnace or air-conditioner tune-up. I was very pleased with Coastal. They set up the appointment, limited the time frame (not just AM or PM sometime) and the serviceman was prompt, professional and answered any questions that I had. I had an idea of the cost as I used the coupon from Angie's list. I would certainly use them again.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Coastal Heating & Air Conditioning
Thank you very much for your feedback. We really appreciate it.

Alex D.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Coastal Heating & Air Conditioning
Thank you for the review. We look forward to working with you in the future.

Mary F.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: It was a gas furnace repair, which went very well. It has run fine ever since.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from Coastal Heating & Air Conditioning
thank you for the review, we look forward to working with you in the future.

Denise F.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Checked heat not getting into a room

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
2.0

Yes, I recommend this pro
$250

Response from Coastal Heating & Air Conditioning
Thank you for the review. We look forward to working with you in the future. Gino Francione

shaunya T.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$300

Response from Coastal Heating & Air Conditioning
Thank you for the review. We look for to working with you in the future. Gino Francione

Roseann A.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Service call

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Coastal Heating & Air Conditioning
Thank you for the review. We look for to working with you in the future. Gino Francione

Jonathan D.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They did a small job for us. Our ac wasn't working due to a connectivity issue. They were good.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Coastal Heating & Air Conditioning
Thank you for the positive feedback. We look forward to working with you. Gino Francione

Stephen D.
10/2014
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: We got an estimate.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Coastal Heating & Air Conditioning
Thank you for the positive feedback. We look forward to working with you. Gino Francione.

Christopher B.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They were fine!
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Coastal Heating & Air Conditioning
Thank you for the positive feedback. We look forward to working with you. Gino Francione

Richard K.
10/2014
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I purchased a $120 deal for an HVAC service call and 30-minute diagnostic. They weren't able to help us because we were too far out. They were polite and professional, but it was frustrating to purchase the deal and then not be able to use.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Coastal Heating & Air Conditioning
We are sorry that we could not service you. Our service area does metrowest. Angie List should have not let you do this. Again we are sorry for the inconvenience. Gino Francione

Katharina D.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Central air conditioning |New air conditioning handler |(Outside ) installed |Very professional |Went very well!!45

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Response from Coastal Heating & Air Conditioning
Thank you for the positive feedback. We look forward to working with you. Gino Francione

Contact information

653 Washington St, Quincy, MA 02169

http://www.coastalahr.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Air Duct Cleaning,
Appliance Repair,
Water Heaters,
Dryer Vent Cleaning

FAQ

Coastal Heating & Air Conditioning is currently rated 4.7 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Coastal Heating & Air Conditioning accepts the following forms of payment: American Express,Check,MasterCard,Visa
Yes, Coastal Heating & Air Conditioning offers free project estimates.
No, Coastal Heating & Air Conditioning does not offer eco-friendly accreditations.
No, Coastal Heating & Air Conditioning does not offer a senior discount.
No, Coastal Heating & Air Conditioning does not offer emergency services.
Yes, Coastal Heating & Air Conditioning offers warranties.
Coastal Heating & Air Conditioning offers the following services: Maintain, service, replace and Install all major brands like Mitsubishi Electric Ductless Split Systems, Carrier Furnaces, Heat Pumps, Condensers, Air Handlers and Coils for residential and commercial clients. For Commercial Refrigeration we can repair, and maintain Walk-ins, Ice Machines and Display Cases.
We do not service boilers, hot water systems or water heaters.

Contact information

653 Washington St, Quincy, MA 02169

http://www.coastalahr.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM