Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Coastal Heating & Air Conditioning

Heating and Air Conditioning, Air Duct Cleaning, Appliance Repair,

About us

Coastal Heating & Air Conditioning has been family-owned and has been providing comfort inside homes and businesses for over 20 years. Our trained, licensed and insured technicians are highly qualified to service, recommend and install the latest in heating, air conditioning and Mitsubishi Electric ductless systems. Trust our knowledge and experience to keep your heating or cooling system operating at peak efficiency in our harsh New England climate. Call for service today.

Business highlights

35 years of trusted experience

Services we offer

Maintain, service, replace and Install all major brands like Mitsubishi Electric Ductless Split Systems, Carrier Furnaces, Heat Pumps, Condensers, Air Handlers and Coils for residential and commercial clients. For Commercial Refrigeration we can repair, and maintain Walk-ins, Ice Machines and Display Cases.

Services we don't offer

We do not service boilers, hot water systems or water heaters.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
MasterCard
Visa

Photos of past projects

Reviews

4.7191 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
8%
3
2%
2
5%
1
4%


Rating CategoryRating out of 5
quality
4.7
value
4.4
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 176-191 of 191 reviews

brooke M.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I don't remember what they did for us exactly. It turned out excellent thought.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Coastal Heating & Air Conditioning
Thank you for the feedback. We hope to work with you again in the future. Gino Francione

Rhonda M.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
It was great.
Description of Work: I purchased the Big Deal, "$120 for a Seasonal Furnace or Air-Conditioner Tune-Up."

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from Coastal Heating & Air Conditioning
[removed members name] thank you for the review. You are a great customer and we look forward to working with you in the future. Gino Francione

Melissa S.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: HVAC

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Coastal Heating & Air Conditioning
Thank you for your business.We appreciate the feed back. Gino Francione

Varda L.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They performed routine service. In the past I had them replace the compressor on the roof. They are consummately professional. Never do anything unnecessary and tell you all of your alternatives only after they have researched all options and prices so that you know going in what your cost would be. Found them through yelp reviews probably 10 years ago after bad experiences with many other HVAC companies. Have only used them since. |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Coastal Heating & Air Conditioning
Thank you for your business.We appreciate the feed back. Gino Francione

Paul C.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Cleaned and checked 2 heating systems - fall service

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Coastal Heating & Air Conditioning
Thank you for the review. We look forward to working with you in the future. Gino Francione

Kris M.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced my oil hot air furnace with a gas hot air furnace. They were neat and clean about it, were here every time they said they would be (and on time or notified if running late), had good sub-contractors (oil tank removal, gas fitter) and the price was in line with others (who were not respectful of my time with appointments)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Response from Coastal Heating & Air Conditioning
Thank you for your business.We appreciate the feed back. Gino Francione

Linda F.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Seasonal spring maintenance on heat pump (which they installed last year). I am going to call them again for fall maintenance. So glad to have found this company on Angie's List.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Coastal Heating & Air Conditioning
Thank you for your business.We appreciate the feed back. Gino Francione

Brandon S.
10/2014
5.0
air duct cleaning, water heater repair
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Coastal Heating & Air Conditioning
Thank you for the review. We look forward to servicing you in the future. Gino Francione

Mary C.
08/2014
5.0
air duct cleaning, heating & air conditioning/hvac
  + 0 more
unknown
Description of Work: We had three (3) Mr. Slim ductless air conditioning units installed. One in each bedrood and one in our den.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$7,500

Response from Coastal Heating & Air Conditioning
Thank you for taking the time to leave a review on Angie's List. We hope you enjoying your new Mitsubishi Ductless system. Please let us know if you have any questions. Enjoy the rest of the Summer! The Coastal Team

Maureen A.
07/2014
5.0
air duct cleaning, heating & air conditioning/hvac
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Coastal Heating & Air Conditioning
Thank you for sharing [member name removed]! Have a great Summer! The Coastal Team

PETER B.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: They called me promptly to tell me they were too busy to provide the service.
Rating CategoryRating out of 5
Yes, I recommend this pro
$120

Response from Coastal Heating & Air Conditioning
[Member name removed], Thank you for your review, I apologize that we couldn't help you as quickly as we'd like to, but hopefully you'll keep us in mind for future heat/ac needs. Have a great Summer! The Coastal Team

Ralph D.
07/2014
5.0
air duct cleaning, heating & air conditioning/hvac
  + 0 more
unknown
Description of Work: Coastal installed a Mitsubishi Heat Pump system including an exterior compressor and indoor handler units in two rooms of our home. The system has worked flawlessly, efficiently and quietly for the last year in both cooling and heating mode. The installation was completed in one day with minimal disruption to the interior of our home. Have recommended Coastal to our neighbor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Coastal Heating & Air Conditioning
Hi [removed member name]!!! I'm thrilled to hear everything is going well (as we know it will)! Mitsubishi is a quality product we can stand behind, and we very much appreciate you taking the time to review our company! Don't forget to do your preventative maintenance at least once a year! Have a wonderful rest of the year, and thank you for using Coastal! The Coastal Team

Kristina A.
06/2014
2.0
air duct cleaning, heating & air conditioning/hvac
  + 0 more
.
Description of Work: They arrived late and stayed for about ten minutes. Said they couldn't do the tin work, but would refer me to a sub contractor they used. Charged me full price for the service call but said they would credit it toward job with sub. Sub never returned my calls. They called back a few weeks later. Said they would reach out to the sub. Never heard back. Got a generic post card from them a few months later. Rip off and waste of time.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
3.0
punctuality
3.0

$120

Response from Coastal Heating & Air Conditioning
Good Morning, After reading your recent review of our company, I looked in the system to see what went on and because it was last year, my memory was not helpful. I saw that on our schedule, we had you down for an 830am appointment on July 25th 2013 and that your ac was not reaching some rooms in your home. According to our tracking system, our technician Jon arrived at 8:51am. I will apologize that you did not receive a phone call advising he would be late, as that is something we're very diligent about. I also see that he was there for 42 minutes. When we are called to a new customers home, we have no way of knowing what condition they're system or duct work is in. If it had been a disconnected duct, we could certainly reattach it and fix the issue, however in your case, you needed ductwork replacement and our company does not offer that, which is why we referred you to a contractor we are familiar with. I had sent your information on 2 separate occasions, but we have no control over what a contractor does. The cost of a service call is usually $150.00 for the first hour, $125.00 each additional hour thereafter. Using your Angie's List coupon, your charge was $130.00. We appreciate all feedback from our customers, and I apologize that we could not do more for your situation. We do have our customers best interest, and are always fair and honest. Had we known, we would've made another attempt at getting our contractor to contact you. Thank you again for your review. Best, The Coastal Team

jeff G.
04/2014
5.0
air duct cleaning, heating & air conditioning/hvac
  + 0 more
They are all A's.
Description of Work: I used the services of Coastal Heating & Air Conditioning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Coastal Heating & Air Conditioning
Thank you for your recent review of our company! We hope to hear from you again when the need arises. Thank you! The Coastal Team

Theresa P.
10/2013
4.0
heating & air conditioning/hvac
  + -1 more
good. professional prompt
Description of Work: check and maintenance on hvac unit

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Joseph J A.
07/2012
5.0
heating & air conditioning/hvac
  + -1 more
oastaly made anred part
Description of Work: Our AC was down and I called 3 HVAC Companies on 7/9. from Angie's list.Only 1 called me back and said, they would service me same daythatt was Coastal.Sure enough the service man,Mike said he would be there in an hour,He arrived on time and diagnosed the problemimmediately.It needed 2 new parts,he said he could get my AC upand running with 1 of the parts , a new condensor, but it also needed another part which they would have to order.He did say the AC would work without the other part but It would cause more where and tear on the compressor.I opted for replacement of the second part.Coastal called ,said they had obtained the second part,we made an appointmet for 7/16/12,They arrived on time and replaced the worn out safety part in 15 minutes. excellent. Total 7/9/12-Call & replace defective part-$155.00 Total 7/16/12-call& replace factory order-$185.00

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$340

Contact information

653 Washington St, Quincy, MA 02169

http://www.coastalahr.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Air Duct Cleaning,
Appliance Repair,
Water Heaters,
Dryer Vent Cleaning

FAQ

Coastal Heating & Air Conditioning is currently rated 4.7 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Coastal Heating & Air Conditioning accepts the following forms of payment: American Express,Check,MasterCard,Visa
Yes, Coastal Heating & Air Conditioning offers free project estimates.
No, Coastal Heating & Air Conditioning does not offer eco-friendly accreditations.
No, Coastal Heating & Air Conditioning does not offer a senior discount.
No, Coastal Heating & Air Conditioning does not offer emergency services.
Yes, Coastal Heating & Air Conditioning offers warranties.
Coastal Heating & Air Conditioning offers the following services: Maintain, service, replace and Install all major brands like Mitsubishi Electric Ductless Split Systems, Carrier Furnaces, Heat Pumps, Condensers, Air Handlers and Coils for residential and commercial clients. For Commercial Refrigeration we can repair, and maintain Walk-ins, Ice Machines and Display Cases.
We do not service boilers, hot water systems or water heaters.

Contact information

653 Washington St, Quincy, MA 02169

http://www.coastalahr.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM