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H&B Home Solutions.

Appliance Repair, Appliance Repair - Small, Electrical,

About us

When you have an appliance or electrical problem, you need it solved quickly for the safety and comfort of you and your family. Our technicians genuinely care about our customers, which is one of the reasons why we have been a trusted appliance and electrical services company in the area for the past 10+ years. They have have well stocked trucks and are able to do most repairs the same day. We offer 5-star service, same-day services, upfront pricing. Our technicians are highly trained and confident in their skills and ability to handle any appliance and electrical issues in your home and we stand behind all our recommended repairs.

Business highlights

Se Habla Español
Family Owned & Operated
Eco Friendly

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.981 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
0%
3
0%
2
0%
1
4%


Rating CategoryRating out of 5
quality
4.7
value
4.7
professionalism
4.7
responsiveness
4.7
punctuality
4.8
Showing 1-25 of 81 reviews

Aryo D.
09/2024
1.0
appliance repair
  + -1 more
I scheduled a an appointment with Ricky from H&B Home Solutions, for the earliest he had time which was this morning at 9:30am. A little after 9:45am this morning I called to confirm that he was still coming, and he said that “oh no his boss scheduled him somewhere else”. He proceeded with saying that I need to talk to his boss (Richard) to reschedule, and gave me a bogus number to call. The number never rings (automatically ends call upon dialing). I called Ricky back but he won’t answer my call anymore, I also texted him (following our earlier text conversation when booking the appointment), and he still didn’t answer me. What I find interesting is that he said his boss needs to reschedule, yet I had booked the appointment with him directly via the same number. He won’t answer my Angi messages either and the number on Angi redirects to his own phone number. I don’t know if there is a “boss” named “Richard”. Very disappointed, felt like a scam and waste of time.
Description of Work: The ice maker in my fridge is not making ice and needs to be serviced.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Nan T.
08/2024
5.0
appliance repair
  + -1 more
wonderfully!! ricky was efficient, professional, and friendly!!! i will definitely request him next time!!!
Description of Work: Appliance Repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Dan H.
08/2024
5.0
small appliance repair
  + -1 more
Super responsive, did the job quickly amid much clatter from multiple contractors on the site--hire these pros!!!
Description of Work: Appliance Repair - Small: Redirect an improperly mounted range-top microwave so it recirculates air into the kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Robert T.
08/2024
5.0
appliance repair
  + -1 more
Everything done efficiently and correctly
Description of Work: Replaced faulty thermal fuse

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

WILLIAM S.
08/2024
5.0
appliance repair
  + -1 more
Excellent and the technician was excellent
Description of Work: Appliance Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Janine R.
08/2024
5.0
appliance repair
  + -1 more
He came and repaired the dryer quickly and at a great price.
Description of Work: Dryer had stopped working

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$160

michael A.
08/2024
5.0
appliance repair
  + -1 more
Unlike other companies that have come to repair my appliances, these guys were up front and fair on the whole process. They came by, diagnosed and were back within a couple hours with everything fixed. Reasonable and timely. Hard to find these days. Would recommend.
Description of Work: Appliance Repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Keelin M.
08/2024
5.0
appliance repair
  + -1 more
Henrique showed up right on time and was able to quickly resolve the issue with my dishwasher. I really appreciated his work!
Description of Work: Dishwasher Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jane S.
08/2024
5.0
appliance repair, small appliance repair
  + 0 more
Great, the pump filter was severely clogged. Ricky from H&B home solutions came and fixed it. he was able to open the cap and clean out all the debris. he corrected the problem within 30 minutes. He was professional, courteous and very knowledgeable of washing machines. I would absolutely call Ricky again. He’s also very reasonable.
Description of Work: Repair washer
Rating CategoryRating out of 5
Yes, I recommend this pro

Chuck G.
07/2024
5.0
appliance repair
  + -1 more
Fantastic! Henrique was punctual, courteous and efficient. Fixed everything quickly, explained his work, and priced very reasonably.
Description of Work: Appliance Repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Denise T.
07/2024
5.0
appliance repair
  + -1 more
Excellent repairman. He was polite, knowledgeable, and efficient. I highly recommend this company.
Description of Work: Hot Tub Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

EDITH G.
07/2024
5.0
appliance repair
  + -1 more
Ricki came on time, diagnosed and explained the problem, and did his best to repair it. He went above and beyond to help. I'd definitely hire them again. And they accept electronic payment, which made my life easier.
Description of Work: Fridge repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Nancy V.
07/2024
5.0
appliance repair
  + -1 more
The gentleman who came to fix the washer was polite, should up on time, and explained what he did. I will contact him if I need appliance services.
Description of Work: Appliance Repair Washing Machine
Rating CategoryRating out of 5
Yes, I recommend this pro

Angela M.
07/2024
5.0
appliance repair
  + -1 more
Excellent service! He diagnosed the problem and told us what was essential to do now, and what service was recommended but could wait. The fee for coming to diagnose and provide an estimate was less than other companies.
Description of Work: Washer needed rebalancing and will need new springs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Zeri W.
07/2024
5.0
appliance repair, electrician, insulation
  + 1 more
The technician did a great job. Thank you,
Description of Work: Installation a ductless range hood
Rating CategoryRating out of 5
Yes, I recommend this pro

James G.
07/2024
5.0
appliance repair
  + -1 more
H&B Home Solutions did a great job realigning my Kamado Joe so it can get a good seal.
Description of Work: Appliance Repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Shari B.
06/2024
5.0
appliance repair
  + -1 more
Henrique came exactly on time, identified that there was a broken gasket, repaired and cleaned the area where the gasket came off. He had to remove the dishwasher door and observed some mold (!!) on the bottom of the door in an area that can’t be seen and cleaned that up. He ran a cycle abd watched it for a good amount of time to ensure that the fix worked. He gave me some advice for preventing mold in the future (keep the dishwasher door open for a few minutes after the cycle to avoid condensation buildup). He was polite and friendly . I would definitely hire H&B Home Services again and I’ll definitely request Henrique.
Description of Work: Dishwasher Repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Wendy W.
06/2024
1.0
small appliance repair
  + -1 more
The communication was all done via the Angi messaging system. After the tech installed the ice maker he said he’d email me a receipt, which I never received. H&B Home Solutions was responsive and prompt until there was a problem. I texted and said that the ice maker wasn’t moving or working. The tech said that I needed to unplug the fridge, wait 5 minutes, and then plug it back in so that the system would recognize the new ice maker. I did that, and nothing happened. Since the 14th, I’ve messaged 4 times to request follow-up service and have received no reply.
Description of Work: Replaced the ice maker but didn’t check to see if it was working.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0

$300

Response from H&B Home Solutions.
Hello Ms W. We are very sorry about what happened, however as described in your request and in the message you sent us, you only asked our team to order the ice maker for you, unfortunately we never had the chance to carry out the checking procedure to see what was causing the ice maker to not work, we only order and deliver what was requested. If you wish, we can schedule an appointment to carry out a complete diagnosis and see if any other parts need to be replaced. The receipt was sent to the email address that you provided. Regarding the answer about the problem, we spoke at the phone. We’ll be working together on that to solve the problem and give you the best solution. We appreciate your review and we hope that will be done soon. Have a great day.

Mel O.
06/2024
5.0
small appliance repair
  + -1 more
Ricky was quite prompt, personable, and professional. He replaced our old garbage disposal with a new one in an efficient and timely manner. Excellent job — would highly recommend.
Description of Work: Appliance Repair - Small
Rating CategoryRating out of 5
Yes, I recommend this pro

Ryan W.
06/2024
5.0
appliance repair
  + -1 more
Great experience. Fast, organized and explained everything to me
Description of Work: grill Repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Gray W.
06/2024
5.0
appliance repair
  + -1 more
Quick appointment; showed up on time. Needed to order a part; received the wrong part initially, but got the correct one the next day, and installed immediately.
Description of Work: Appliance Repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Antoinette G.
05/2024
5.0
appliance repair
  + -1 more
Great, he was prompt, professional and efficient! He knew what to do and completed it quickly!
Description of Work: Washing machine Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

William H.
05/2024
5.0
appliance repair
  + -1 more
Henrique messaged me quickly and was able to diagnose the issue the same day. He gave me some honest feedback since the part was out of warranty, and his diagnostic fee was very reasonable.
Description of Work: Diagnose a fridge problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Angelo W.
05/2024
5.0
appliance repair
  + -1 more
Ricky fixed the noise coming from my freezer. Excellent work!
Description of Work: Appliance Repair
Rating CategoryRating out of 5
Yes, I recommend this pro

CHRISTOPHER M.
05/2024
5.0
appliance repair
  + -1 more
Excellent! I had tried everything to get my gas grill to work and after a few minutes the technician was able to pinpoint the problem. It works great now!
Description of Work: Outdoor Gas Grill repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Contact information

Postgate Lane, Peabody, MA 01960


Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small,
Electrical,
Insulation

FAQ

H&B Home Solutions. is currently rated 4.9 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

H&B Home Solutions. accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, H&B Home Solutions. offers free project estimates.
No, H&B Home Solutions. does not offer eco-friendly accreditations.
Yes, H&B Home Solutions. offers a 10% senior discount.
No, H&B Home Solutions. does not offer emergency services.
Yes, H&B Home Solutions. offers warranties.

Contact information

Postgate Lane, Peabody, MA 01960


Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day