At Window Nation, we know replacement windows. We’re third-generation window replacement experts who have been lucky to provide homeowners replacement windows, siding, and doors for over fifteen years. We opened our first showroom in Maryland in 2006, quickly growing to serve homeowners in cities across the country – and we’re not stopping there. We’re grateful for every homeowner who has trusted us to upgrade their most important asset: their home. We’ve learned a lot about home improvement over the years, but the most important thing we learned isn’t about window replacement. We learned the home improvement industry isn’t about offering the best windows, siding and doors; it’s about the relationships we build with our customers.
We appreciate your positive review about your recent experience with us!
Edward L.
12/2020
5.0
remodeling, replacement windows
+ 0 more
Very quick and efficient
Description of Work: Installed windows
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,500
Response from Window Nation Boston
Super! Thanks for providing feedback on your efficient service, and welcome to the Window Nation family.
Cristin D.
11/2020
1.0
remodeling
+ -1 more
Overall they need to improve.
Description of Work: Window installation
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0
Response from Window Nation Boston
We apologize that your experience from sales to install did not meet your expectations. We are here to assist at 866-217-9582.
Paul B.
10/2020
5.0
remodeling, replacement windows
+ 0 more
work has not started
Description of Work: window replacement
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,300
Response from Window Nation Boston
Thank you for your feedback. We will be in communication for the process soon.
Bj Q.
09/2020
5.0
replacement windows
+ -1 more
The gentleman that came was very proffesional, on time, and knew his job! He arrived at 7:45 removed 5 old windows, installed 5 new windows and was done by 3,excellant job
Description of Work: Had 5 windows replaced
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Window Nation Boston
Excellent! We're over the moon that your install was so efficient and the installers provided you with such wonderful service. Thank you for taking the time to provide feedback, and welcome to the Window Nation family.
MELISSA P.
09/2020
5.0
replacement windows
+ -1 more
It went well they like very nice.
Description of Work: 4 windows in two bedrooms
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Response from Window Nation Boston
Fantastic! It was our pleasure to assist you.
Tim B.
09/2020
1.0
replacement windows
+ -1 more
I signed the contract 3rd week of august 2020 I was told that my windows would be installed 1st or 2nd of Oct 2020. I called them this morning to see where I was in the queue and they told me that it won't be until the middle of Nov. now? They get to hold onto 2700.00 that I paid them in August indefinitely?
Description of Work: 11 windows
Rating Category
Rating out of 5
responsiveness
2.0
punctuality
1.0
Response from Window Nation Boston
We apologize that this has been your experience, and we regret that there have been production delays due to the pandemic. We are working diligently to get your parts through production and look forward to installing your windows promptly once the parts are in. In the interim we appreciate your patience.
Michael P.
09/2020
5.0
replacement windows
+ -1 more
The installers showed up early at 8:30am, which was great. They finished by 4:30. They were both awesome, very clean neat and picked up as they went along, so I could put each room back together as they finished. They were great and a pleasure to have in our home.
Description of Work: had 11 windows installed
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Response from Window Nation Boston
Hearing this is music to our ears, and we look forward to thanking your installers personally for their superior service. Welcome to the Window Nation family.
mike E.
09/2020
4.0
replacement windows
+ -1 more
Great crew who showed up on time, completed job on time and cleaned everything up
Description of Work: replacement windows
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
Response from Window Nation Boston
Awesome! Thank you much for your feedback! Welcome to the Window Nation Family!
FRENSHESCA D.
08/2020
2.0
replacement windows
+ -1 more
My husband and I purchased the buy two get two free special with 0% interest for 24 months in October 2018. We set up auto pay then since it is August 2020 we went pay off the remaining balance and say a charge for $1247.50 June 17 2020 then $62.43 for two months after. I can care less about the $62.43 but when calling customer service to ask what the $1247.50 charge was for they stated they did not know and could not help us because everyone on the team that helped us prior no longer worked there. When asking for a manager we were told I can send her a note but shes traveling in PA so I don't know then the call ended.
Description of Work: Do not use this companies finance packages!
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$3,200
Response from Window Nation Boston
We do apologize that this has been your experience thus far. We will be in communication with you regarding this issue.
Donald B.
08/2020
5.0
replacement windows
+ -1 more
The installer did a FANTASTIC job. He was polite,professional,experienced, and cleaned up everything. Overall an excellent job.
Description of Work: 4 replacement windows
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Response from Window Nation Boston
FANTASTIC! We're over the moon that your experience was amazing from start to finish. Welcome to the Window Nation family.
Kelsey S.
07/2020
4.0
replacement windows
+ -1 more
We love the windows. Nothing beats being able to open the windows easily. I will say I was disappointed in the people who arrived to do the work. They wore different window company shirts. They also did not wear masks. This company "strictly follows the CDC guidelines" according to their ads and website and customer service, but clearly the installers did not care. Thanks for that.
Description of Work: All new windows in house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Response from Window Nation Boston
Thank you for the feedback; we sincerely apologize that the installers did not wear masks while installing your windows. As a company we take these allegations very seriously and will be addressing this with the installers and management team. We are thrilled that you love your new windows, and are happy to welcome you to the Window Nation family.
Donna D.
07/2020
4.0
replacement windows
+ -1 more
Everything went very well. The technicians were very professional and did the best job that they could as far as I could see. We're very happy with the product and we're very happy that we had this done.
Description of Work: 5 windows replaced
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,100
Response from Window Nation Boston
Superb! We're elated that you had such a wonderful experience, and we appreciate your feedback. Welcome to the Window Nation family.
Chris S.
07/2020
3.0
replacement windows
+ -1 more
All went pretty well. After the installation I notice a couple things on a couple windows(some appeared to be coming apart) so on June 16th I emailed a Shannon from Service and warranty to ask about it. I never heard from her. On June 29th I sent her another email cc'ing March Trignano(our sales guy). On July 3rd I called and left a message for Dan Dasilva(local sales manager) asking for a call back. To this day I haven't heard from anyone. At this point I can't say if I would recommend window nation or hire them again.
Description of Work: New Windows
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
2.0
punctuality
3.0
Response from Window Nation Boston
[Member Name Removed], thank you for reaching out and providing feedback about your experience. We apologize that our team members have not reached out to you in reference to your concerns and we absolutely want to resolve any issues quickly and efficiently. We are partnering with management and will be reaching out to you.
Scott S.
06/2020
5.0
replacement windows
+ -1 more
Work done very well. Technicians were very curtious to us and respectful of our property and time. Would definitely hire again.
Description of Work: Replace 8 windows
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,000
Response from Window Nation Boston
Window Nation Wonderful! We appreciate your feedback, and we're thrilled to hear that the installers were so courteous and respectful. Welcome to the Window Nation family.
Darius H.
06/2020
5.0
replacement windows
+ -1 more
We used the online video from Window Nation. We had taking pictures of the old windows from the outside before the scheduled consultation which helped in selecting the proper window style. I had also measured the windows before hand which Window Nation needed to do the estimate. We were impressed by the quality of the windows, the materials they used in the install, the life time warranty, the various payment options and that they were installed by Window Nation employees (not sub-contracted out). The price was higher than what I was expecting but it was just a little more than a prior estimate I had received from a different company to just replace the 2 casement windows and felt the quality of the product and service from Window Nation was worth it. The installers were right on time when they said they would be there and they worked continuously until the job was done (about 4 hours to install all 4 windows as was also the measuring appointment. The two installers were very neat, polite and very careful of not disturbing anything inside. They also covered the exterior trim with flashing so I never have to paint the outside again. So far we are very pleased with the windows. The photo shows the largest window that was replaced.
Description of Work: replace 2 casement windows and 2 awning windows.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,300
Response from Window Nation Boston
Your new window looks beautiful! We're thrilled to hear that you had such a wonderful experience from start to finish, and appreciate your feedback. Welcome to the Window Nation family.
Jeffrey L.
06/2020
5.0
replacement windows
+ -1 more
Danny and his partner installed all 8 windows in 3-1/2 hours. They where both very professional and courteous. Left all areas inside and out very clean. Very, very impressed with there professionalism and courtesy. Danny and I found a small scratch on 1 window between the 2 panes. Danny is ordering a new upper window and assured me it will be replaced in about 3 weeks. When Danny returns I will also show him I am having a problem latching one of the bedroom windows. I am sure Danny will be able to fix or replace the problem. I’d like to thank Shannon for this email from your service and warranty department. Overall very, very satisfied with the service and install by Windows Nation😀👍
Description of Work: 8 windows installed
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,600
Response from Window Nation Boston
Awesome! Thank you for your feedback! We are glad to hear you had a wonderful time with our install team! Welcome to the Window Nation Family!
Mike V.
06/2020
5.0
replacement windows
+ -1 more
It went smooth and quick it was done the right way they prepped the area also cleaned up after themselves I couldn’t ask for more!
Description of Work: Replaced Many Windows In My Home
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$13,000
Response from Window Nation Boston
Excellent! We're thrilled you had such a wonderful experience, and appreciate you taking the time to provide feedback. Welcome to the Window Nation family.
Neil P.
04/2020
5.0
replacement windows
+ -1 more
Every part of the service was incredible. The first sales person did a window demonstration was very impressive and I immediately wanted to hire this company. The next week another person came and took exact measurements. Finally the works came a few weeks later-best workers-friendly knowledgeable and truly experienced. Working as 2 man team they were great finished in reasonable time- cleaned up after themselves. I told them when I replace my slider I would like them both back and they said put in a request. Overall the company was one of the most efficient I worked with ever!!!
Description of Work: 8 new windows
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Window Nation Boston
Perfect! We are so elated to hear that you had such a wonderful experience with our team! Thank you for your wonderful feedback! Welcome to the Window Nation Family!
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Windows,
General Remodeling,
Screen repair
FAQ
Window Nation Boston is currently rated 3.9 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: Closed
Window Nation Boston accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Window Nation Boston offers free project estimates.
No, Window Nation Boston does not offer eco-friendly accreditations.
No, Window Nation Boston does not offer a senior discount.
No, Window Nation Boston does not offer emergency services.
Yes, Window Nation Boston offers warranties.
Window Nation Boston offers the following services: Window Installation, Window Replacement