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Burke Plumbing & Heating, Inc.

water heater installer, heating & cooling contractor

About us

Burke Plumbing and Heating, Inc., is a family owned company that has been serving the New England area for 4 generations. We offer 24-hour emergency service with expert technicians on hand to handle all of your plumbing needs. We take pride in our company and offer a limited lifetime warranty on all of our products! Put your trust in certified experienced professionals! "My great, great Grandfather Jack Burke from Dorchester, MA worked all his life as a plumber in Boston. My Grandfather, Frank Burke, Sr. followed his father's footsteps in the plumbing business, working for Charles Barnes Company. The third generation of Burke plumbers was my father, Frank Burke, Jr. Now, the fourth generation is me, James Burke. I am the current President of Burke Plumbing and Heating, Inc., my goal is to provide great products and affordable service. At Burke Plumbing and Heating, Inc., customer satisfaction is our top priority. I thank you for your business. We offer financing!

Business highlights

50 years of trusted experience


Accepted payment methods

CreditCard

Reviews

4.2575 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
69%
4
14%
3
5%
2
2%
1
9%


Rating CategoryRating out of 5
quality
4.4
value
3.8
responsiveness
4.4
Showing 76-100 of 575 reviews

Valerie M.
08/2021
5.0
Very polite, friendly and professional. He was timely and very informative. Overall great service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

David B.
08/2021
5.0
Excellent service, knowledge of our system, professional was very happy

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Paul F.
07/2021
5.0
The response was very quick, within 24 hours a tech (Everardo) arrived on site. He identified a defective capacitor and installed a new one which restored our central air. We also had a diverter in zone 2 that stopped working. Everardo checked the wiring and system for defects. He isolated a defective motor. My system is 17 years old old so that particular motor was no longer manufactured. A new compatable diverter module was ordered and installed the following day. The bill was very reasonable and the service was quick and efficient due in no small part to an excellent technician.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dennis K.
07/2021
5.0
Very knowledgeable and professional. Fixed the problem promptly and efficiently.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Amy M.
07/2021
5.0
Everuardo was wonderful! Explained what was wrong and since my unit outside is no longer made, called the office to see what was available! Planned to have it on the truck so he could put it in a few days! Called the next day and said the â jobâ he was going to was rescheduled could he come over to put it in! I was thrilled to have A/C sooner! I couldnâ t be happier!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mark G.
07/2021
5.0
I had a no call, no show from another Angi “pro”. Was supposed to be here at 9am. Then I just happened to get a text from Angi that a couple of other pros wanted to give me a quote. I ended up going with Burke Plumbing and Heating and they were at my house within a few hours. The technician was friendly and performed an inspection of my ac unit and gave it a good to go. Only took about 30 minutes and was a bit pricey at $275. I was told that’s pretty much the going rate for a standard tune up but my fault for not getting multiple quotes. What I also like about Burke is that it’s a one stop shop in case you need an electrician, HVAC, plumber, or a sheet metal pro.

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro

Robert B.
07/2021
4.0
Professional, respectful, nice person explained what was going. Very nice people to deal with quick response. I would do business with them again.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Justin H.
07/2021
5.0
Jim and his team went above and beyond to help me. I am new to the area and had my vents cleaned when we moved into our new home. The cleaner cut BOTH freon lines! Jim and his team solved the problem. Upgraded our systems and worked with the insurance company to close out my claim with the vent cleaners. They truly care and it shows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Velina D.
07/2021
5.0
They were very fast and professional. Got my water heater working on a weekend

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Linda G.
07/2021
5.0
Very knowledgeable and quick to respond

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

John R.
06/2021
4.0
I was able to have them finish someone else's work with no problem in a reasonable time.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Carmen N.
06/2021
3.5
I still have the same issue with my water heater and they are charging more and more every time. I am still without hot water.

Rating CategoryRating out of 5
quality
2.5
value
1.0
responsiveness
5.0


John S.
06/2021
4.5
Good Service. I was not home for the visit. The crew came in, identified the problem and fixed it. Everything has been running great.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Jane S.
06/2021
5.0
Great

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Peg R.
06/2021
4.0
I asked about prices and it was the trip charge and a few other fees. I think they should be more up front communication on the fees and that freon cost a lot. I wasn't prepared for how much the extra "fees" were.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Duarte L.
06/2021
4.5
They were right on time do great job

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

William C.
05/2021
5.0
Very good!

Rating CategoryRating out of 5
quality
4.0
value
3.0
responsiveness
4.0

Yes, I recommend this pro

Peter O.
05/2021
4.5
Great Job

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Debbie L.
05/2021
3.0
I was relieved to find a plumber to come on a Sunday when my heat cut out due to an extinguished pilot. I so appreciate that he founded a potentially dangerous situation when he uncovered a big mistake from a prior repair. However, the price of his services, which I should have asked upfront, was astronomical. I learned my lesson.

Rating CategoryRating out of 5
quality
4.0
value
1.0
responsiveness
3.0

Yes, I recommend this pro

michael m.
04/2021
5.0
very efficient great work

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Myriam J.
04/2021
0.5
Very unreliable, non responsive, they are not accountable for their faults.

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5


Michael G.
04/2021
5.0
Eduardo was great, on time, fixed problem and fair price. Would highly recommend Eduardo.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sean M.
04/2021
5.0
Very professional, prompt and at a reasonable cost.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ann R.
04/2021
5.0
Good, professional, would work with again

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

william j.
04/2021
4.5
the Teck was verry polite GREAT WORK DONE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

9 Newbury Street, Norton, MA 02766

http://burkeplumbingheating.com/reviews/

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Licensing

Licensed*

Trade License Number
BU-116512
Trade License Locale
MA
Trade License Expiration
09/19/2026
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

water heater installer,
heating & cooling contractor

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Burke Plumbing & Heating, Inc. accepts the following forms of payment: CreditCard
No, Burke Plumbing & Heating, Inc. does not offer free project estimates.
No, Burke Plumbing & Heating, Inc. does not offer eco-friendly accreditations.
No, Burke Plumbing & Heating, Inc. does not offer a senior discount.
No, Burke Plumbing & Heating, Inc. does not offer emergency services.
No, Burke Plumbing & Heating, Inc. does not offer warranties.

Contact information

9 Newbury Street, Norton, MA 02766

http://burkeplumbingheating.com/reviews/

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day