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Burke Plumbing & Heating, Inc.

water heater installer, heating & cooling contractor

About us

Burke Plumbing and Heating, Inc., is a family owned company that has been serving the New England area for 4 generations. We offer 24-hour emergency service with expert technicians on hand to handle all of your plumbing needs. We take pride in our company and offer a limited lifetime warranty on all of our products! Put your trust in certified experienced professionals! "My great, great Grandfather Jack Burke from Dorchester, MA worked all his life as a plumber in Boston. My Grandfather, Frank Burke, Sr. followed his father's footsteps in the plumbing business, working for Charles Barnes Company. The third generation of Burke plumbers was my father, Frank Burke, Jr. Now, the fourth generation is me, James Burke. I am the current President of Burke Plumbing and Heating, Inc., my goal is to provide great products and affordable service. At Burke Plumbing and Heating, Inc., customer satisfaction is our top priority. I thank you for your business. We offer financing!

Business highlights

50 years of trusted experience


Accepted payment methods

CreditCard

Reviews

4.2575 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
69%
4
14%
3
5%
2
2%
1
9%


Rating CategoryRating out of 5
quality
4.4
value
3.8
responsiveness
4.4
Showing 1-25 of 575 reviews

Daniel S.
11/2024
5.0
Service technician was expected to be running late. I was promptly notified ia a phone call. Shortly thereafter, I received another call from Burke Plumbing and Heating advising me that the technician originally scheduled to sevice my oil burner would not be able to come today. I was asked if it were OK to send out another technician today and I said yes. That technician arrived on time and performed the required service. He was pleasant, professional, and cleaned up after himself.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Sean F.
10/2024
5.0
Angi kind of obscured that the they rolled out from Raynham, but even with with the mileage charge it was still perfectly in the range for the service. No issues and I am glad to have a maintenance task I cannot complete easily [x] checked off.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Don S.
10/2024
5.0
My experience with Mr. Everardo Ramos was excellent . Mr Ramos was on time and did a fantastic job. Very pleasant and professional . Very appreciated of his fast response and able to come out early morning the next day. We definitely would hirer him again . Thank you !

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Osagie A.
10/2024
5.0
Everardo was very professional and honest. He is also very knowledgeable about his craft. I would very much recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Stephen S.
09/2024
5.0
I am so lucky to have found Jim. My rented-out property developed a leak from a worn out drain in the upstairs bathtub that damaged the ceiling of the dining room below. Jim got there promptly and provided invaluable advice in obtaining a separate construction contractor (to repair the ceiling) and working with the insurer and adjuster to ensure that all parties were in agreement with the work that was needed and the costs that would be incurred. He was patient with the insurance company and then completed the work perfectly, timely, and safely so that the Tenant was able to remain in the residence at all times. Jim had to deal with various job difficulties such as one occasioned by the fact that the tub was about 60 years old and therefore its replacement necessitated installation of a different size tub (they don't make tubs in the old size anymore) and re-setting of pipes to enable the new tub to work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Carline S.
08/2024
4.5
The job was done fast and respond very quickly.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Chevon H.
11/2023
5.0
They responded quick and came early. They replaced my Thermal couple and got the heat working again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Deven S.
10/2023
3.0
Did not inform about credit card fee. Would have paid using an alternative payment method if I had known. Also did not coordinate with me to schedule a follow up day, had to check in and they just told me it would be X day without checking if it works for me 2 days before the day.

Rating CategoryRating out of 5
quality
3.0
value
1.0
responsiveness
3.0


Edward B.
08/2023
5.0
Showed up as promised and resolved the problem with the heating system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Thomas D.
08/2023
5.0
Itâ s all good

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Robert B.
08/2023
4.0
Responded quickly and got the job done efficiently

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
4.5

Yes, I recommend this pro

Terry M.
08/2023
4.5
Easy to work with

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
4.5

Yes, I recommend this pro

Luke H.
08/2023
5.0
Very quick response, and fixed. Thank you!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sam D.
08/2023
5.0
A simple job done quickly and well, with friendly attitude throughout. No notes

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Dianne S.
08/2023
4.0
They responded promptly and solved my issue quickly

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro

Anthony F.
07/2023
5.0
Highly recommend

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Liz P.
07/2023
2.0
I hired them to clean and service my Mitsubishi mini split-one unit didnâ t seem to be cooling. they didnâ t call before they arrived at my house - overall was a big mistake -theyâ re not diamond certified by Mitsubishi so are not able to utilize the warranty for parts & didnâ t clean the inside units as I had seen on the Mitsubishi website, and my air conditioning is still not functioning. I had to call in a different company even though burke billed me $650.- they added coolant and billed me for that, even though itâ s a closed system and shouldnâ t require that. Iâ m sure theyâ re very good for other air-conditioning systems, but I wouldnâ t recommend for Mitsubishi Minisplit - also they told me that a new remote control would cost hundreds of dollars I just bought one on Amazon for $18 so not very familiar overall with this system.

Rating CategoryRating out of 5
quality
2.0
value
1.0
responsiveness
2.5


Martin O.
07/2023
5.0
My central air stopped working. Called several repair companies and was told that they could be out to service in two weeks. This was during a very hot week. Burke plumbing came out the next day and diagnosed the problem, and tried to get the needed part for a very old unit. None were available. I had them remove and install a newer unit. Work done was excellent.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Andrew C.
07/2023
5.0
Their diligence to their wor ethic is excellent.I would highly recommend them for any job. I would use their services for any other problem I may have. Five star

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Richard C.
07/2023
5.0
Very perfectly

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Colleen C.
07/2023
5.0
Very dependable and thorough information pertaining to system problem.

Rating CategoryRating out of 5
quality
4.5
value
3.5
responsiveness
5.0

Yes, I recommend this pro

John b.
07/2023
0.5
Special offer of Air conditioner checkup and Freon charging. $99 flat rate. Serviceman after telling him not to perform a rework of cooling system PVC drain pipes out of HVAC utility room. I would do it myself , left him to service the outside YORK AC unit that took him 10 minutes, and he went ahead on his own and did the PVC work and changed my cost from $99 to $324 for just PVC glue up of the existing 6 PCs of PVC pipe I stopped payment of the check. And await the owners to send me a bill for the original $99. Agreed price and explanation of what was actually performed. He was also very late for the agreed time of service without a call telling us of ETA.

Rating CategoryRating out of 5
quality
1.0
value
1.0
responsiveness
0.5


Stan I.
07/2023
5.0
Called up for service on mini split system on a hot day. They said someone will be there tomorrow. They serviced the system, was very cordial, even had a nice discussion on mini splits. Would definitely hire them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Paul P.
07/2023
5.0
Friendly and prompt

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Nancy F.
07/2023
5.0
Very professional and knowledgeable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

9 Newbury Street, Norton, MA 02766

http://burkeplumbingheating.com/reviews/

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Licensing

Licensed*

Trade License Number
BU-116512
Trade License Locale
MA
Trade License Expiration
09/19/2026
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

water heater installer,
heating & cooling contractor

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Burke Plumbing & Heating, Inc. accepts the following forms of payment: CreditCard
No, Burke Plumbing & Heating, Inc. does not offer free project estimates.
No, Burke Plumbing & Heating, Inc. does not offer eco-friendly accreditations.
No, Burke Plumbing & Heating, Inc. does not offer a senior discount.
No, Burke Plumbing & Heating, Inc. does not offer emergency services.
No, Burke Plumbing & Heating, Inc. does not offer warranties.

Contact information

9 Newbury Street, Norton, MA 02766

http://burkeplumbingheating.com/reviews/

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day