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Burke Plumbing & Heating, Inc.

water heater installer, heating & cooling contractor

About us

Burke Plumbing and Heating, Inc., is a family owned company that has been serving the New England area for 4 generations. We offer 24-hour emergency service with expert technicians on hand to handle all of your plumbing needs. We take pride in our company and offer a limited lifetime warranty on all of our products! Put your trust in certified experienced professionals! "My great, great Grandfather Jack Burke from Dorchester, MA worked all his life as a plumber in Boston. My Grandfather, Frank Burke, Sr. followed his father's footsteps in the plumbing business, working for Charles Barnes Company. The third generation of Burke plumbers was my father, Frank Burke, Jr. Now, the fourth generation is me, James Burke. I am the current President of Burke Plumbing and Heating, Inc., my goal is to provide great products and affordable service. At Burke Plumbing and Heating, Inc., customer satisfaction is our top priority. I thank you for your business. We offer financing!

Business highlights

50 years of trusted experience


Accepted payment methods

CreditCard

Reviews

4.2575 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
69%
4
14%
3
5%
2
2%
1
9%


Rating CategoryRating out of 5
quality
4.4
value
3.8
responsiveness
4.4
Showing 526-550 of 575 reviews

Robert N.
08/2015
5.0
They were very professional and accommodating. Would recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

John G.
08/2015
5.0
Burke plumbing called me promptly to ask what the problem was and set up an appointment time that worked with my schedule. He was on time check out and diagnosed the problem and repaired it while he was there. Great job will definitely use them again in the future, and if anyone i know needs work done i will send them Burke's way.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Robert R.
08/2015
5.0
This guy is great. Returned my calls everytime. Very professional. Went out of his way to make an expensive job to try and fit within my budget. I know that can't happen every time,... but this time, it did. Thank You.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Scott E.
07/2015
4.5
Burke plumbing returned my calls promptly. Did keep me informed when they would be late. Were. Diagnosed the issue in a short order. Had to order parts. Parts and labor were expensive, but no more so than any other plumber for our issue. The job was done in a workmanlike and professional fashion.

Rating CategoryRating out of 5
quality
4.5
value
3.0
responsiveness
4.5

Yes, I recommend this pro

Israel Y.
07/2015
5.0
Nice and capable people.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Paul H.
07/2015
5.0
Excellent work! Will definitely use them in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Robert N.
07/2015
5.0
called immediately and worked around my schedule. did repair once not band aid and return for more monmey

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Lee Ann S.
06/2015
5.0
Very professional and personable. Will definitely use this company again

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Dan M.
02/2015
0.5
I requested service of my oil furnace the day before a big blizzard as we had been seeing some start up issues. The owner came up and adjusted my electrodes in the furnace and it was running again. 6 hours later the furnace failed to start. We watched our inside temperature plummet to 45* for the night as we attempted to call their company back. My phone call was returned the following day to make an appointment that was a no show, another night of 45* as we continue to heat our house with our fireplace. Third day first thing in the morning the furnace successfully started up after another attempt to restart. A man from Berke shows up to perform a regular cleaning. Once again the furnace runs for 6 hours and then fails. All attempts to recontact Berke have been unsuccessful and we have emergency contacted another company, I am cold, angry, and now out $500+ for the two previously unsuccessful appointments.

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5


Fredrick B.
01/2015
5.0
My oil burner broke down in the middle of the night, caused the temperature of the house to plummet to 45 degree Fahrenheit. I called them on a Saturday morning, and within one hour, the technician was there and fix the problem within 2 hours. Cons: I do feel like the price was a little bit extravagant, but the quality of service was great.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Ken T.
07/2014
1.0
I asked Burke to give me a quote for AC unit repair. Instead of giving a quote, he just cleaned and filled the unit with R22 and handed us a bill for $810!!. We never authorized this work. I had other companies coming to give a quote (which he was aware of). When I called to complain, Jim was very defensive and claimed that he couldn't give me a quote for repairs??? He never told me that on the phone when I asked him to come out. He also claimed that he put in 12 lbs. of R22 but I later found out that my unit only holds 4.8 lbs. I will NEVER hire Burke Plumbing and Heating again.

Rating CategoryRating out of 5
quality
2.0
value
0.5
responsiveness
0.5


Matthew M.
07/2014
5.0
Good, quick response, my wife says he was professional and helpful. I only gave 3 stars on value for money because ac repair seems expensive to me for what you get. We had a simple bad capacitor and it was $400. No problem as I'm sure that is the going rate. I would recommend this Pro.

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro

Thomas c.
07/2014
5.0
Friendly techs, on time and they answered all my questions.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Stephen E.
07/2014
4.0
The work was done on time and quickly

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

9 Newbury Street, Norton, MA 02766

http://burkeplumbingheating.com/reviews/

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Licensing

Licensed*

Trade License Number
BU-116512
Trade License Locale
MA
Trade License Expiration
09/19/2026
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

water heater installer,
heating & cooling contractor

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Burke Plumbing & Heating, Inc. accepts the following forms of payment: CreditCard
No, Burke Plumbing & Heating, Inc. does not offer free project estimates.
No, Burke Plumbing & Heating, Inc. does not offer eco-friendly accreditations.
No, Burke Plumbing & Heating, Inc. does not offer a senior discount.
No, Burke Plumbing & Heating, Inc. does not offer emergency services.
No, Burke Plumbing & Heating, Inc. does not offer warranties.

Contact information

9 Newbury Street, Norton, MA 02766

http://burkeplumbingheating.com/reviews/

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day