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Burke Plumbing & Heating, Inc.

water heater installer, heating & cooling contractor

About us

Burke Plumbing and Heating, Inc., is a family owned company that has been serving the New England area for 4 generations. We offer 24-hour emergency service with expert technicians on hand to handle all of your plumbing needs. We take pride in our company and offer a limited lifetime warranty on all of our products! Put your trust in certified experienced professionals! "My great, great Grandfather Jack Burke from Dorchester, MA worked all his life as a plumber in Boston. My Grandfather, Frank Burke, Sr. followed his father's footsteps in the plumbing business, working for Charles Barnes Company. The third generation of Burke plumbers was my father, Frank Burke, Jr. Now, the fourth generation is me, James Burke. I am the current President of Burke Plumbing and Heating, Inc., my goal is to provide great products and affordable service. At Burke Plumbing and Heating, Inc., customer satisfaction is our top priority. I thank you for your business. We offer financing!

Business highlights

50 years of trusted experience


Accepted payment methods

CreditCard

Reviews

4.2575 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
69%
4
14%
3
5%
2
2%
1
9%


Rating CategoryRating out of 5
quality
4.4
value
3.8
responsiveness
4.4
Showing 501-525 of 575 reviews

Yvette H.
04/2016
5.0
My technician was prompt, courteous, and very knowledgeable! I will make sure I call them again if I have any other problems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Eileen T.
04/2016
5.0
Service within the hour. The plumber was very efficient and pleasant to have in the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Paul F.
03/2016
5.0
Due to recent cold weather, I had a pipe burst. Their plumber quickly located and fixed the problem. They were very prompt and very professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Peter A.
02/2016
5.0
Great service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

John S.
01/2016
5.0
Job well done

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Anand K.
01/2016
2.0
Replace all the parts and still not working correctly. Repeated calls never came back.

Rating CategoryRating out of 5
quality
2.0
value
1.0
responsiveness
3.0


Michael B.
01/2016
5.0
It was a water heater removal and the technician did a quick and thorough job with no issues.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Jim A.
12/2015
5.0
Great service. Showed up promptly,performed the work quickly and thoroughly and was very helpful and friendly. Would recommend them to everyone.

Rating CategoryRating out of 5
quality
4.5
value
3.5
responsiveness
5.0

Yes, I recommend this pro

kathleen s.
11/2015
3.0
I hired Buke Plumbing to inspect my furnace. They were prompt and cutious did a good job inspecting the furnace and found a serious issue. I need a new furnace Jim Burke presented pricing to replace the current furnace. I explored other options and found one that was a better fit. I really appreciated the work Burke Plumbing did and would defintely explore using them again

Rating CategoryRating out of 5
quality
4.0
value
3.0
responsiveness
4.5

Yes, I recommend this pro

Jeffrey C.
10/2015
4.0
Did an very good job of replacing my Electric Heat Pump.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Patrick M.
10/2015
3.5
They gave helpful advice on how to do somethings myself cheaper

Rating CategoryRating out of 5
quality
4.0
value
3.0
responsiveness
3.5

Yes, I recommend this pro

Geoffrey E.
10/2015
4.0
They were a little late for a 2:00 appointment. My furnace wasn't coming on when the thermostat was turned up. After 20 minutes or so, they discovered there was a bad connection at the thermostat itself and removed and reseated the thermostat control. I was a little surprised at the cost, $135. They did mention a $79 diagnostic fee but didn't disclose an hourly rate.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Eileen B.
10/2015
5.0
Both father and son were very helpful completing the jobs I needed. Doug SR removed the broken toilet seat I was unable to remove when he came to give me an estimate. He did not charge me for that.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Suresh A.
09/2015
5.0
came on time and explained me what they will be doing and completed the job very professionally.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Barbara G.
08/2015
3.0
THEY ARE EXPENSIVE $125.00 AN HOUR FOR LABOR.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

James T.
08/2015
4.0
I hired Burke to do a scheduled maintenance, which is pretty minor for a new (2 years) HE gas boiler. They promptly responded to my inquiry, were available for an appointment at a time that worked for me, and showed up on time. I'll know this winter whether they did a good job with the tune-up.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

9 Newbury Street, Norton, MA 02766

http://burkeplumbingheating.com/reviews/

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Licensing

Licensed*

Trade License Number
BU-116512
Trade License Locale
MA
Trade License Expiration
09/19/2026
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

water heater installer,
heating & cooling contractor

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Burke Plumbing & Heating, Inc. accepts the following forms of payment: CreditCard
No, Burke Plumbing & Heating, Inc. does not offer free project estimates.
No, Burke Plumbing & Heating, Inc. does not offer eco-friendly accreditations.
No, Burke Plumbing & Heating, Inc. does not offer a senior discount.
No, Burke Plumbing & Heating, Inc. does not offer emergency services.
No, Burke Plumbing & Heating, Inc. does not offer warranties.

Contact information

9 Newbury Street, Norton, MA 02766

http://burkeplumbingheating.com/reviews/

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day