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Burke Plumbing & Heating, Inc.

water heater installer, heating & cooling contractor

About us

Burke Plumbing and Heating, Inc., is a family owned company that has been serving the New England area for 4 generations. We offer 24-hour emergency service with expert technicians on hand to handle all of your plumbing needs. We take pride in our company and offer a limited lifetime warranty on all of our products! Put your trust in certified experienced professionals! "My great, great Grandfather Jack Burke from Dorchester, MA worked all his life as a plumber in Boston. My Grandfather, Frank Burke, Sr. followed his father's footsteps in the plumbing business, working for Charles Barnes Company. The third generation of Burke plumbers was my father, Frank Burke, Jr. Now, the fourth generation is me, James Burke. I am the current President of Burke Plumbing and Heating, Inc., my goal is to provide great products and affordable service. At Burke Plumbing and Heating, Inc., customer satisfaction is our top priority. I thank you for your business. We offer financing!

Business highlights

50 years of trusted experience


Accepted payment methods

CreditCard

Reviews

4.2575 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
69%
4
14%
3
5%
2
2%
1
9%


Rating CategoryRating out of 5
quality
4.4
value
3.8
responsiveness
4.4
Showing 51-75 of 575 reviews

Tom G.
11/2022
5.0
From scheduling to completion, everyone was very professional, knowledgeable, and a pleasure to work with. And my heating system is working much better now. Everardo and Brian have also come back to replace a toilet and re-pipe basement sump pumps that were not up to code. Highly recommended!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Susan W.
11/2022
5.0
Called expecting to have to wait for service but was pleasantly surprised and got service later that morning. Definitely on my speed dial if needed again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Raymond W.
10/2022
3.0
Think the thermostat was replaced needlessly.

Rating CategoryRating out of 5
quality
3.0
value
3.0
responsiveness
3.0


Bill M.
09/2022
5.0
He is exceptional with his work ethics and a true professional. Jim was one of the best contractor I have ever worked with and I would highly recommend him for what ever job you have. He shows up as scheduled and returns calls or texts the same day. That is unheard of from all the contractors I have used in the past. If I could rate his work with more stars I certainly would. Bill Murphy

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Michael C.
09/2022
4.0
A little pricey but good service

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
4.5

Yes, I recommend this pro

Steven B.
09/2022
5.0
Burke was able to come out within 2 days to do routine service on my boiler. He also bled all the lines. Very pleasant and communicative!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kecheler F.
09/2022
5.0
Good tech and professional, I would recommend them anytime.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Dennis W.
08/2022
5.0
Call them Directly! Don't waste your time with Angie/Home Advisor!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

James R.
08/2022
4.0
Overall a good experience, but a bit of a hiccup at first. Made an appointment for next day (Friday) service/diagnosis of a dead central AC unit , but the tech never arrived- when calling the office, they said the tech wouldn't answer his cell, so they rescheduled for the next business day (Monday). On Monday, the scheduled tech did arrive, and provided quick diagnosis and service. Now the AC works better than it did when I moved in last year! It seemed pricy, but I'll admit that I haven't had to service the AC before, so I'm not sure how it compares.

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
4.0

Yes, I recommend this pro

Joe C.
07/2022
5.0
Terrific company, they came out and serviced my AC the following day and resolved the issue. Very responsive, very knowledgeable service team and the pricing was very reasonable. I would not hesitate to use them in the future!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Peter M.
07/2022
5.0
Elverado, the repair man was very knowledgeable and easy to work with. Saved me a lot of money on this job. Very pleased with the service

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Hugh D.
07/2022
5.0
I got sticker shock from the price of the work. But I do have to say that it was done right and the technician was knowledgeable and kine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Virginia K.
06/2022
4.0
It was OK.

Rating CategoryRating out of 5
quality
4.0
value
2.5
responsiveness
4.0

Yes, I recommend this pro

Don B.
06/2022
5.0
Our AC broke just before a weekend heatwave. Burke came out as soon as the could on Friday. The decision was made to replace ( over 25 years old) the old AC unit. They ordered it and installed the old unit the following tuesday. Pretty fast service considering how Busy They were.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Donald G.
05/2022
4.0
Quick response. Pleasant to deal with and did a thorough job resolving my AC recharge & coil cleaning issue. If you have'nt had this service done in a while prepare for sticker shock. Material prices in particular are way up.

Rating CategoryRating out of 5
quality
4.0
value
3.0
responsiveness
4.0

Yes, I recommend this pro

Miriana M.
05/2022
5.0
Everardo was fantastic! He provided high quality service. I couldnâ t recommend him enough. He was amazing to work with and the customer service was top notch. This companyâ s service was worth more than 5 stars.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Andrea K.
03/2022
4.5
Brian was prompt, courteous, knowledgeable, and finished the job quickly. They were a little pricey but other than that, I have no complaints.

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro

Panduranga R.
02/2022
5.0
prompt and efficient

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Laurie M.
12/2021
0.5
I paid for parts that did not need to be replaced, and was left without heat for 24 hours , the contractor never fix the issue or completed the work

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5

$800

Bob L.
12/2021
4.0
quick to take on a short notice request

Rating CategoryRating out of 5
quality
4.5
value
3.0
responsiveness
5.0

Yes, I recommend this pro

Cornelia R.
12/2021
5.0
They installed a new hot water heater for me back in March. Nine months later, a part failed. Although the water heater was under warranty, Burke told me I would have to pay the labor but the manufacturer would reimburse me. The manufacturer refused and Burke Plumbing and Heating stepped and reimbursed the labor fee of $250.00! They are awesome and I would highly recommend them to anyone!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

David C.
12/2021
5.0
fast response. they were able to get and install new part promptly. service tech was able to explain everything to me. knew what he was doing.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Joice D.
11/2021
5.0
company worked well with me to replace gas furnace. the owner came to my house the same day i called about my gas furnace,and it was determined it was time to replace it. installers were polite and explained everything to me during the install process. returned calls in a timely manner when i had to call them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Noelle N.
09/2021
5.0
Excellent work, experienced and knew what he was doing, educated me throughout the process and was fast and highly efficient

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sharon C.
09/2021
5.0
Very prompt in getting back to my request for service on an extremely hot day! Issue with my AC. Problem and solution to fix explained in terms which I could understand. Would highly recommend them to anyone. Won't use anyone else from here on in! Thank you!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

9 Newbury Street, Norton, MA 02766

http://burkeplumbingheating.com/reviews/

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Licensing

Licensed*

Trade License Number
BU-116512
Trade License Locale
MA
Trade License Expiration
09/19/2026
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

water heater installer,
heating & cooling contractor

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Burke Plumbing & Heating, Inc. accepts the following forms of payment: CreditCard
No, Burke Plumbing & Heating, Inc. does not offer free project estimates.
No, Burke Plumbing & Heating, Inc. does not offer eco-friendly accreditations.
No, Burke Plumbing & Heating, Inc. does not offer a senior discount.
No, Burke Plumbing & Heating, Inc. does not offer emergency services.
No, Burke Plumbing & Heating, Inc. does not offer warranties.

Contact information

9 Newbury Street, Norton, MA 02766

http://burkeplumbingheating.com/reviews/

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day