Get matched with top pool builders and installers in Newbury, MA

"I have had the best experience with Gibraltar, and I cannot say enough about the people who work there and the product itself; we love our pool!! Itâ s given us a lot of joy this summer with friends and family. But foremost for my review is the people who I have interacted with since we purchased the pool in the summer of 2020- they are awesome. Really the best. I have not seen customer service like this at another company in a long time. We put in our new pool last November for a deeply meaningful reason for our family and I ended up talking with the CEO and shared with him the reason. He was so awesome and wrote me such a sincere, kind, and genuine note. From the CEO to the college kid on the floor and everyone in between- I have been so impressed with their patience, knowledge, friendliness, and professionalism. Iâ m so appreciative to Peter, Ellen, Grace, Ana, Jason, Keith, Jim, Ryan, Wayne and Jim. They have all been so incredibly awesome to deal with, and I feel like I am working more with a family than a huge company. Itâ s amazing they employee so many people who are each individually so helpful. You can tell the owners really care about how their store is represented and that they care about the quality of their work. We (like several other families) decided to build our pool during quarantine in 2020. There were delays that no one could have foreseen because the supplies were impossible to get for months- but that was no oneâ s fault, no one could have guessed we would be in a pandemic, and that the demand for pools would go up so much. So, even though there were delays, we understood, and Gibraltar did everything the could to get our pool built as quickly as possible and to make sure it was open for the summer season of 2021- and it was. I was sad to see reviews that said they took too long- I honestly just donâ t think it was fair. Who could have foreseen the impacts of a pandemic? So, for us, the delays were what they were, and we appreciated that they did all they could, with what they had to work with, and kept up updated along the way. I would highly recommend Gibraltar to anyone who wanted to put in an awesome above ground pool and have superior customer service."

"Excellent experience from beginning to end! Spring clean up aling wuth rehabilitating neglected areas of my yard! Awesome work!🥇"

"I had considered trying to do this job myself (well having my step-father do it), but after seeing a video review of the strength of the various "DIY" polls vs. the Protect-A-Child fence I decided to try and find a vendor to install it. I came across Susan and Jeff and am so happy that I did. They were really easy to communicate with, and offered some great suggestions that ended up changing the way we wanted to have the fence configured. Jeff came and had it installed in a half day, connecting up against an existing fence. Really happy we went with this company, any extra money over what a DIY version would have cost was certainly saved in stress and time."

"I would not hire The Pros Inc. (TPI) AKA The Pros Landscape Management Inc., owner Salomon Lopez Perez (SLP), and I do not recommend them. TPI installed a new home lawn: removed grass & topsoil, replaced topsoil, & applied Hydroseed in 2023. Outcome is a “failed lawn” per SLP. I contacted TPI/SLP many times; they failed to perform. TPI demanded payment of the project balance before the hydroseed was applied. By 8/21/23, I sent photographs of dead patches and dying grass. TPI said they will “fix” the lawn; TPI was a no-show on 8/26/23. I emailed photos on 9/15/23 showing dead grass and continuing deterioration. TPI came to hand-sprinkle seed; no hydroseed; did not replace dirt. I sent more photos on 10/27/23. On 11/18/23 SLP says he will have a crew come next spring [2024] “to rake, spread new soil, reseed, fertilize so we can help the lawn grow and thrive for the season.” SLP never followed up. On 5/1/24 and 5/3/24, I called/emailed SLP and TPI and he visited the lawn on 5/20/24 and called the lawn “a failed lawn.” SLP arranged a soil test via a different landscaper; results on 7/21/24 show the TPI soil provided has very low cation exchange capacity making it difficult for the soil to support growth of healthy turf. That company recommended the soil be replaced and re-seeded. A second sample analyzed by a university laboratory reported that the electrolytes in the TPI-provided soil contained undesirably high electrolytes (Mg, P, Al), out of range of desired levels to grow and sustain grass; 53.4% of the TPI dirt is gravel, not compatible with growing and sustaining a lawn. Naked eyes can see pebbles. As of 8/6/24, TPI-SLP failed “to fix” our “failed lawn” or refund partial payment. TPI delays/ignores customer’s request to complete their work and keep their word to fix it. TPI urges customers to post only positive reviews, so prospective customers should beware that reviews may not be representative of TPI’s customers’ satisfaction with TPI. 👎 "That's a fail" to quote Top Gun Maverick."