Response from Couto Construction Inc
Good Afternoon [Member Name Removed], My name is Jason Couto. My brother and I are second generation owners here at Couto Construction. I wanted to reach out to you in regards to the review that was left about us. Before we get there I would like to tell you a little bit about us. So my father had started the business and in 1987. By the age of 8 I was working every summer and holidays off from school. My father taught us at a young age on how important it is to deliver quality and most of all customer service. Our father always told us it is better to lose money on a job than have a unhappy customer. This is still our core value as a company. Please don't take our work for it but feel free to research us on facebook, google, yelp, and any other resource you can find. With that said I understand you would have been upset for not receiving a call back. This is something I take very seriously and with a growing business it tends to be a tough job to keep control of every detail. Although I always make it a top priority to get back to everyone somethings have slipped through the cracks. We have since hired a admin assistant to stop this from happening and with this said. I apologize you happened to be one of those who slipped through. I sincerely send my deepest apologies and If there is something I can do to change your experience with us I would gladly do so. Please feel free to contact me Directly 5085094414. As a growing company I want to make my father proud and continue the legacy for my boys. Please rethink the review you had left for us as it would be highly appreciated by the whole Couto Family...