Couto Construction Inc

Roofing, Siding, Windows,

About us

Most people stress over home improvements. We make it easy and affordable. The exterior home experts at Couto Construction have been beautifying homes across Southeastern Massachusetts, Cape Cod and Rhode Island for more than 30 years. We've helped thousands of homeowners, and we're here for you.

Business highlights

37 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Couto Construction specializes in exterior home improvements, including roofing, siding, windows & doors, decks, porches and gutter and gutter systems.

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa


Photos of past projects

Reviews

4.9120 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
3%
3
3%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 1-25 of 120 reviews

Rosalie C.
01/2024
5.0
siding
  + -1 more
Josue, as well as Luise, did a great job for us. Thank you.
Description of Work: siding, window replacement, gutters
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Couto Construction Inc
Thank you for your review! We appreciate the recognition of Josue and Luise and are thrilled to hear that you received a five-star experience.

Diane H.
11/2023
5.0
siding
  + -1 more
We had new front door trim applied and one front stair railing re-installed. All work was professionally done Our 100 year old house never looked so good. Bryen Josiman and his co-worker whose name we can’t remember , except he was from Brazil did a great job. Awesome!!! We highly recommend them and Couto Construction.
Description of Work: New front door trim and re-installing one stair railing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Couto Construction Inc
Thank you so much for your positive feedback! We're thrilled to hear that you're pleased with the new front door trim and stair railing. We are also happy to know Bryan Josimar and his co-worker did an excellent job, and we appreciate your recommendation. If you ever need our services again, feel free to reach out. Thanks again!

Markryan D.
10/2023
5.0
roofing
  + -1 more
Daniel, Ile, and Kevin were an amazing team. They arrived on-time, communicated the work clearly to us, and completed the job on-time. We really appreciated the superior customer service and professionalism. We would definitely hire them again!
Description of Work: Repair part of gutter, flashing around chimney, and replacing a shingle panel to repair a leak we had.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,800

Response from Couto Construction Inc
Thank you for the great review! We're happy to hear that our team delivered a five star experience and great customer service.

joseph C.
08/2023
5.0
roofing
  + -1 more
We highly recommend project manager Josue Correa and his crew. They were professional, courteous, organized and efficient in the installation of our new roof. Josue was very knowledgeable in response to our questions. We are very happy with the end result. Great job!
Description of Work: installed new roof shingles

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,590

Response from Couto Construction Inc
Thank you for the great review! We appreciate you mentioning Josue and the crew and are thrilled to hear that you are loving the results of your home improvement project.

Tyler N.
08/2023
1.0
roofing
  + -1 more
Zero stars. This is one of the worst construction companies in the state. Do yourself a a favor and do not call them because they will never show up. Tina and Kylie are incompetent, unprofessional, and do not belong in customer service. If you do a little more research, it becomes quite obvious that their positive reviews were either purchased or left by employees working at Couto.
Description of Work: Needed a roof inspection.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Couto Construction Inc
[Member Name Removed], we deeply regret the unfortunate encounter you had with our company. We're committed to delving into the matter further to grasp what transpired and how we can rectify the situation. Despite our efforts, we were unable to locate your details in our records. Kindly reach out to our office at 508-509-4414 so that we can gain more insight into your experience. Regarding your apprehensions about our reviews, please rest assured that we uphold the integrity of our reviews without compromise. Integrity stands as a foundational value for us, evident throughout every facet of our operations. We embrace feedback from our customers, be it positive or negative, as it aids us in maintaining transparency, refining our services, and enhancing the overall customer journey. Once again, we extend our apologies for the frustration you encountered. We urge you to give us a call so we can promptly address your concerns.

Diane T.
07/2023
5.0
gutter repair
  + -1 more
Marco and Marcelo did a fantastic job installing my gutters last week. I have never met contractors as polite, courteous and more importantly totally accommodating than these gentleman. They were organized, very neat and worked right through the oppressive heat and did not complain once. I cannot say enough about the job they did - unbelievable.
Description of Work: Installation of gutters

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Couto Construction Inc
Thank you for your review! We appreciate the great feedback on Marco and Marcelo. We are thrilled that they delivered a five star experience!

Colin C.
07/2023
5.0
roofing
  + -1 more
The job was done timely and neat. Josue was great communicating with me. Everyone was professional and courteous. It was a job well done.
Description of Work: Redid roofing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,900

Response from Couto Construction Inc
Thank you for your feedback on your experience with Josue! We are happy to hear that you received great communication and are happy with the results of your home improvement project.

BRENT C.
02/2023
5.0
remodeling
  + -1 more
I had a tree stake my deck and the corner of my house. Everything went great from the initial quote to the finished repairs. Kevin and Logan were very communicative by text and showed up on time and sent pictures of the progress. This was important since I couldn't be there most of the time. The finished work was excellent.
Description of Work: They repaired the wooden railing on the deck, replaced cedar shingle siding, and replaced damaged gutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Response from Couto Construction Inc
Thank you for sharing your experience with us! It's great to hear that everything went smoothly from start to finish and that Kevin and Logan were communicative and punctual throughout the process. It's also reassuring to know that they kept you updated with pictures of the progress, especially since you couldn't be there most of the time. We love hearing that the finished work was excellent.

Beth S.
12/2022
5.0
roofing
  + -1 more
My husband and I are very happy with the work Rafael and Daniel did today. We needed the vent on our roof removed. They came at almost exactly 7:30 (as they promised) and were done by 9:30. They were polite and did an awesome job. Would highly recommend.
Description of Work: A roofing company did not reattach the vent correctly, causing it to get loose and finally fly away.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from Couto Construction Inc
Thank you for your review! We're thrilled to hear that you had a great experience with Rafael and Daniel. We appreciate your recommendation!

Sandy B.
12/2022
5.0
roofing
  + -1 more
I had my roof replaced with brand new shingles. I was not expecting the work to be done as fast and as efficient as it was. I am so happy and extremely grateful for the work that Josue Correa and his crew from Couto Construction has done. I am happy to recommend their services and their company to anyone looking to install new roofs and etc.
Description of Work: I had new roofing done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Response from Couto Construction Inc
Thank you for your review! We're thrilled to hear that you had a great experience with Josue and his crew. We appreciate your recommendation of us.

Dennis W.
10/2022
5.0
contractors, roofing
  + 0 more
I highly recommend project manager Josue Correa and his team. They were extremely professional from beginning to end of job. Josue was able to answer what few questions I had with expertise knowledge. Very happy with the outcome
Description of Work: Needed roof replaced on breezeway and garage

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Couto Construction Inc
Thank you for your review! We appreciate you mentioning Josue and the team.

Laurie R.
10/2022
5.0
contractors, roofing
  + 0 more
Wonderfully! High-quality organization with phenomenal customer service. Workmanship looks great! as a small business owner myself I would highly recommend Couto!
Description of Work: Roof repair and replacement
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Couto Construction Inc
Thank you for the great review! We appreciate your recommendation of Couto Construction.

Kendra D.
09/2022
5.0
replacement windows
  + -1 more
Frank and his team were great. Communicated with me throughout the day as to arrival. Completed job perfectly and even gave me a few tips. Great service
Description of Work: Picture window and storm door install

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,100

Response from Couto Construction Inc
Thank you for your review! We're happy to hear that Frank and his team delivered a great experience.

Paige G.
09/2022
5.0
contractors, roofing, roof cleaning
  + 1 more
I would hire them again but they did such a great job I don't think I will need anything done anytime soon! Josuè & his crew were very professional & prompt! They actually left my yard cleaner then it was before they arrived! I had an issue I contacted Josuè about & it was resolved within minutes of contacting him! Great job, thank you!
Description of Work: New Roof Installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,500

Response from Couto Construction Inc
Thank you for your kind review! We're thrilled to hear you had a great experience. Thank you for mentioning Josue and the crew.

Gregory B.
08/2022
5.0
contractors, siding
  + 0 more
It was very well done and completed in one day. Very meticulous clean up. I am very pleased with this work and would look to Coutu for other structural work
Description of Work: Repair of cedar siding

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Response from Couto Construction Inc
Thank you for your review! We're thrilled to hear you had a great experience.

Cathy G.
08/2022
5.0
replacement windows
  + -1 more
The Couto Construction crew consist of Devyn, Logan and Kevin. They greeted with a positive and friendly manner. They came to install 10 window replacements. They are definitely, professional and efficient men. They did the 10 windows in one day. They took out the 10 old stubborn windows and replace with 10 new window replacements. Each of them definitely did their job fantastic. They took out the old windows, place the new ones, seal, etc. When they finish their job, they clean up outside and inside the home. I was shown the functions of the window. I tried the window and it is fantastic to open and clean. I will definitely recommend to my family and friends to have Couto Construction do the job needed for their home.
Description of Work: Window Replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Couto Construction Inc
Thank you for the great review, [Member Name Removed]! We're thrilled to hear that you had a great experience for your window replacement project. We appreciate you mentioning Devyn, Logan and Kevin. We appreciate your recommendation!

David M.
08/2022
3.0
roof cleaning
  + -1 more
I am a retired municipal building inspector so I have seen a few jobs, but rarely deal with actual prices. I never saw any bad work done in jurisdictions by Couto so I gave them a call for an estimate on my home. I was shocked at the estimate they gave me and the over the top, unnecessary options they proposed. Their estimate was 50% higher than the average of the others. From what I have seen they do good work but their proposed cost was in the strata sphere and totally unnecessary. Shop wisely, their are others out there that do good work for less money.
Description of Work: Siding and roofing

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

$46,000

Response from Couto Construction Inc
We appreciate your feedback. At Couto Construction, we are dedicated to delivering a quality product, excellent customer experience, and a competitive project warranty. We guarantee our pricing is competitive as long as we are comparing apples for apples. Our management team works tirelessly to deliver a standard that coincides with our company’s core values without compromising the workmanship of our work and materials needed to complete this work. Project pricing is not determined by our representatives and is generated in our system based on the specifications of the project scope. We would love the opportunity to discuss this. The representative could have made a mistake. We are not perfect but stand behind all that we do. Our goal is always to offer our customers the best price possible. We understand that our pricing isn’t the cheapest on the market, but the product and experience we offer isn’t either. We thank you for taking the time to meet with our representative and wish you the best of luck on your project.

Alfred B.
07/2022
5.0
contractors, roofing
  + 0 more
Punctual, professional, efficient - pleased with work performed
Description of Work: Roof replacement

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Couto Construction Inc
Thank you for the great feedback, [Member Name Removed]!

Janice H.
07/2022
1.0
contractors, gutter repair, roofing, siding, woodworking
  + 3 more
Unfortunately my experience with Couto Construction has proven to be the costliest mistake I’ve ever made, in terms of money and stress. I would never recommend them for any large job of any complexity or requiring good craftsmanship. After interviewing three contractors for extensive exterior work on my house, Couto Construction, although coming in with the highest estimate, was selected based on the company’s overall great reviews on Angi’s List and high Better Business Bureau rating. The company's representatives also seemed to understand the project goal. The co-owner expressed enthusiasm about working on what he called a “legacy project” and assured me that the company had workmen with the necessary skills to complete the job well. The contract was signed July 18, 2020. Work began January 22, 2021 and stopped March 10, 2021, totaling approximately 29 working days. Work on the front of the house was not completed pending agreement on an acceptable work plan and estimate for repair of the front porch, which was not able to be assessed until the aluminum siding had been stripped. This work was dealt with in a separate contract. The crews were very hard working but the emphasis was on speed over quality, resulting in careless mistakes and mediocre workmanship. On April 10, 2021 an email was sent to the owners of Couto Construction expressing concern with the quality of the work done to date, much of which became fully apparent after the snow had melted from the roof and the temperatures began to get warmer. These issues included chipped and lifting roof shingles; peaks and valleys along the newly installed ridge vent; bent, dented and dog-earred drip edges; and warped, lifting siding shingles. While the company has addressed some of these issues, its response has been slow, incomplete and of mixed success. Between April 21 and September 7, 2021, Couto workmen spent approximately 12-15 days on site and as many days in meetings or text message exchanges in response to my inquiries about when these issues would be fully addressed. Typically a workman would show up for 1-2 days, then weeks would go by with no word from the contractor until I texted or phoned, then the pattern would repeat itself. Rectifying the issues with my contract has clearly been secondary to quickly turning over smaller, more lucrative projects. To date, about ¾ of the roof issues have been addressed with mixed results; and no viable solution to the shingle siding problems were found. Though the siding was not installed according to the instructions on the product packaging, the contractor is stating that the shingles were faulty (which is being denied by the manufacturer) and were already warped out coming out of the box. If that was the case, a professional installer should not have put a warped product up in the first place. In February 2022 two options were presented to Couto to resolve the siding stalemate. Option 1 proved unfeasible and the company has been silent on option 2 since March. It is outrageous that I should still be dealing with this 1 ½ years after work began and almost 2 years after the contract was originally signed. I cannot express my level of frustration with this company.
Description of Work: Work on 100 year old home included stripping and installing a new roof (Owens Corning) and siding (Certainteed Individual 5” Sawmill Shingles); repairing original eaves; replacing gutters; replacing any rotted fascia board; fabricating back door canopy; replicating 28 brackets based on originals; installing new bay window; installing trim around 16 exterior windows and 2 doors.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0

$141,668

Response from Couto Construction Inc
We appreciate your feedback. We apologize for your frustration. Couto Construction takes responsibility for the issues pertaining to your exterior project. We acknowledge that your product failed and we have had the manufacturer involved on multiple occasions. We sent the product out for testing and the manufacturer has finally agreed to remove the product and replace it with another product at no cost to you, as you were notified. We stand behind what we do, but unfortunately, our crews were turned away when they have attempted to correct the issues. Our team visited your home to discuss resolutions for your project. There were delays that occurred during the project that were out of our control. This includes material lead times and delays in finalizing project and product decisions that resulted in multiple site visits and crew setups, extending the project. Again, we apologize for your frustration and that our suggested resolution plan for your project did not meet your expectations. We are actively trying to resolve this issue and make things right.

Eve B.
06/2022
5.0
decks, gutter repair, roofing
  + 1 more
The supervisor Andy Milien is one of the most kind, thoughtful, knowledgeable and understanding people I have had the pleasure of knowing during our construction work. If I could give him 10 stars I would. When problems arises, and there were a few, he said he would remedy them...no questions, no complaint. The office is not so easy to work with: Couto should adhere to the customer service rule: 1). The customer is always right. 2). If the customer is wrong...refer back to number 1.
Description of Work: 3 separate projects, 3 separate contracts for house, shed and sunroom.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$7,800

Response from Couto Construction Inc
[Member Name Removed], thank you for your review! Thank you for your recognition of Andy, we're fortunate to have him on our team. We appreciate your feedback, as we always strive to deliver excellent customer service.

Aimee S.
06/2022
5.0
roofing
  + -1 more
I highly recommend them for great quality and service. Andy was very professional and easy to work with also!
Description of Work: New roof on my house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Couto Construction Inc
Thank you for your five star review [Member Name Removed]! Providing great quality and service is our top priority. Thanks for mentioning Andy!

Nicole D.
06/2022
5.0
contractors, roofing
  + 0 more
Andy Milien and the hole Couto team was excellent. Truthful in letting me know I did not need a full roof just half. Over all I wood have you fo work for me anytime.
Description of Work: New roof on my house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Couto Construction Inc
Thank you for your review [Member Name Removed]! We appreciate you mentioning Andy and the team. We look forward to working with you on your next project!

Kathleen B.
05/2022
5.0
contractors, roofing
  + 0 more
Job was performed in less time than expected.. staff was courteous, quality appears good, meticulous cleanup & project manager, Josue, kept me informed as progress was made with many pictures !
Description of Work: Replace roof shingles

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Response from Couto Construction Inc
Thank you [Member Name Removed]! We're happy to hear that your project was completed in less time than expected. We appreciate you mentioning Josue!

Nancy M.
05/2022
5.0
roofing, siding
  + 0 more
It went well my only complaint was that none of the workers is spoke any English
Description of Work: Garage roof

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Maria P.
05/2022
5.0
contractors, replacement windows
  + 0 more
Yesterday, Devyn and Joseph, from Cuoto Construction came and did a bay window replacement for me. I have to say it was a real treat to work with this company and these two men. They started by giving me an overview of what they were going to do and they were so gracious in answering all of my questions with a complete explanation. Upon completion, I was so happy to see that they cleaned up the entire area that they worked in. The window looked so beautiful. I must tell you that last summer Cuoto Construction sided and installed new windows on my whole house. They did such a great job, I had them come back to do this bay window. You would do well to have Cuoto do construction for you.
Description of Work: Window replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Couto Construction Inc
Thank you [Member Name Removed]. We're happy to hear that Devyn and Joseph delivered a five star experience. Our team loves hearing that you are loving your new window!

Contact information

24 Ernest Street, New Bedford, MA 02745

http://CoutoConstruction.com

Service hours

Sunday:
10:00 AM - 3:00 PM
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 6:30 PM
Wednesday:
8:00 AM - 6:30 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 5:30 PM
Saturday:
9:00 AM - 3:00 PM


Licensing

Bonded

Insured

Licensed*

Trade License Number
165756
Trade License Locale
RI
Trade License Authority
Rhode Island Contractors' Registration and Licensing Board
Trade License Expiration
04/01/2023

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing,
Siding,
Windows,
Skylights,
Doors

FAQ

Couto Construction Inc is currently rated 4.9 overall out of 5.

Sunday: 10:00 AM - 3:00 PM

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 6:30 PM

Wednesday: 8:00 AM - 6:30 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 5:30 PM

Saturday: 9:00 AM - 3:00 PM

Couto Construction Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Couto Construction Inc offers free project estimates.
Yes, Couto Construction Inc offers eco-friendly accreditations.
Yes, Couto Construction Inc offers a 10% senior discount.
Yes, Couto Construction Inc offers emergency services.
Yes, Couto Construction Inc offers warranties.
Couto Construction Inc offers the following services: Couto Construction specializes in exterior home improvements, including roofing, siding, windows & doors, decks, porches and gutter and gutter systems.
Ask for details.

Contact information

24 Ernest Street, New Bedford, MA 02745

http://CoutoConstruction.com

Service hours

Sunday:
10:00 AM - 3:00 PM
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 6:30 PM
Wednesday:
8:00 AM - 6:30 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 5:30 PM
Saturday:
9:00 AM - 3:00 PM