Tollins Window Cleaning is and has been a family owned and opertated company since 1979.Since the completion of our very first job, we have continually taken pride in our honesty, dependability and professionalism in delivering service of superior quality. We have always sought to improve our level of work by using the latest techniques available to clean your windows.
Our main focus is customer service. We are a customer service company.Your calls and emails will always be returned promptly and you will receive exceptional service start to finish.
We never subcontract any work out. All work is done by our own employees.
We are proud members of The IWCA (International Window Cleaning Association), WCRA (Window Cleaning Resource Association), PWRA (Pressure Washing Resource Association)
Business highlights
45 years of trusted experience
Services we offer
Residential Window Cleaning, Commercial Window Cleaning, post construction window cleaning, scratch removal, power washing, roof cleaning, gutter cleaning, gutter whitening ------Please CALL for estimates
They did a good job. They did a nice job and they called and they came when they said they were. They are very accurate what they set on this line. It was good on the price.
Description of Work: I used the services of Tollins Window Cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from TOLLINS WINDOW CLEANING
I'm sorry, but you seem to have us confused with another company as we do not service the Saugus area where you ive. We also have know record of you as a customer or ever having done work for you. I would suggest trying to figure out which company actually did the work at your home and leaving them your review.
Joseph T.
03/2014
5.0
window cleaning
+ -1 more
The Tollins were incredibly professional. They made an appointment to give me an estimate and came when they said they would. They scheduled a time to clean the windows and arrived on time even though it was raining and did a great job. One of the guys on the crew noticed that we had a light bulb out on a chandelier that is high up in our home and volunteered to set up his ladder and change it for us. This is a well run family business. Linda, the daughter, manages all of the calls and is incredibly nice and personable, and her dad, who does the estimates, it top notch and professional. I will definitely use Tollins again!
Description of Work: Washed the windows in my home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Lucia D.
03/2014
5.0
window cleaning
+ -1 more
Very responsible and well done work. Came back to clean a difficult to reach window with a taller ladder.
Tollins has been out to our house numerous times and we have always been very pleased with their work. They've done gutter cleaning, window washing, and pressure washing. The price is fair, they are well organized and professional, and do good quality work. We look forward to their next visit.
Description of Work: Gutter cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$125
Deborah T.
02/2014
5.0
window cleaning
+ -1 more
We recently moved into an older house that had been vacant for well over a year. After doing the major repairs we wanted to have our windows cleaned. Looked on Angie's List and based on so many great reviews gave Tollins a call. Even though they were very busy Linda was able to book me in before Thanksgiving. Her father Marty came to our home and looked at the job. We have lots of windows, many are 8 over 8, plus we had some large picture windows with mullions. And as I mentioned they were filthy. The storms and screens were a mess with many being jammed in the tracks. I got an estimate and Linda called the day before to confirm the appointment. She was a real pleasure to work with. Her husband Bill showed up on a Saturday morning with Asa. The two of them worked non-stop until practically dark. I cannot say enough good things. They were always smiling, cleaned up as they went, got all the storms back where they belonged, and even cleaned the garage windows.. Our house looked AMAZING when they finished. Bill even remarked that they were some of the dirtiest windows they had even done and the next time they came it should not take as long. I was just glad they did it right, rather than fast. Of all the money we spent on getting the house back in shape I have to say the window cleaning was my favorite. The sunlight is now streaming in and the house looks great. I only regret not posting this review earlier. I will definitely be calling Tollins again.
Description of Work: Cleaned the windows in our whole house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$550
Verna G.
12/2013
5.0
window cleaning
+ -1 more
Tollins was fast efficient, arrived on time and did an excellent job. Called before job with reminders and was very professional on the phone. Other places I called I was not able to reach and their call back messages were difficult to understand.
Description of Work: Clean windows inside and out throughout our entire Cape.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Joseph G.
11/2013
5.0
window cleaning
+ -1 more
Great. Shiny windows. Reasonable cost. No mess.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Sandra M.
10/2013
5.0
window cleaning
+ -1 more
The windows look amazing. The crew showed up on time. very nice, very professional. I would definitely recommend and hire the again.
Description of Work: They came and washed the inside and outside of my split level house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$230
MARY L.
10/2013
5.0
window cleaning
+ -1 more
They were great. I have a lot of windows and glass doors, so it is a big job to wash inside and out. They offered to come back if there were steaks or anything was missed (I did not need to call them back).
Description of Work: Washed windows, skylights, glass doors, inside and out.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Adam N.
09/2013
5.0
window cleaning
+ -1 more
Tollins was great - prompt and courteous customer service when I called for a quote. They came to the house the next day (without me needing to be home) and gave me a quote that same day. When they came to clean, they were on time, professional, and did an excellent job - even changing the batteries in a hard to reach smoke detector. I definitely recommend them and would use them again in the future.
Description of Work: Cleaned all the windows in the house, including the basement windows and sliders, as well as washing down the screens and sills.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Response from TOLLINS WINDOW CLEANING
Thanks [member name removed]! I'm really glad to hear you were happy with our Company from start to finish. We look forward to working with you again in the furure. In the meantime, enjoy your clean windows!
Georgina S.
08/2013
5.0
window cleaning
+ -1 more
Polite, professional, and a pleasure to work/do business with!
Description of Work: Clean windows for a 3 story duplex.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Kazuko O.
07/2013
5.0
window cleaning
+ -1 more
Before putting the house for sale, we needed a company which cleans our windows quickly. A person came to give an estimate during the weekend, and the crews came to clean the windows sparkling clean the next Monday. We are very pleased with their service.
Description of Work: Cleaning all the windows of three story house and porch, most of them are old double hung windows, from inside to outside.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$625
Response from TOLLINS WINDOW CLEANING
Thank you for your review. We love the feedback, especially great feedback! We are very happy to know you we're pleased with our company and the service we provide. I hope your home sells quickly for you. Clean windows really help get homes sold. We wish you the best!
STEVE & VIDYA K.
06/2013
5.0
pressure washing, window cleaning
+ 0 more
Linda Tollins and her team are excellent! Linda was very professional on the phone and answered all of my questions. I told her that we were in a bit of a rush to get this done and asked if she could "squeeze" us into her schedule this week. She said that she was booked solid, but that she'd make it work, and she did! Her team came to our house 3 days after my initial phone call. They were quick and thorough. My house sparkles! Thank you, Linda, and thank you to your awesome team.
Description of Work: Clean all windows (inside and outside), powerwash concrete walkway in the backyard
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Response from TOLLINS WINDOW CLEANING
You are very welcome! I'm glad we could get the job done for you. Good luck with your move. Call me if you ever need a good window cleaning company out there, I know a few in that area. Best- Linda
Gregg L.
06/2013
5.0
window cleaning
+ -1 more
The arrived on time, removed all the storm windows, and washed all the windows inside and outside. They did a great job. The windows were spotless. The only issue is that the glazing is loose on some of our windows and some small pieces came off during the cleaning. I had to vacuum the space between the sash windows and storm windows. This wasn't a big issue given the great price. Other comparable bids were 1.5 to 2 times as much. Some people might be annoyed by this.
Description of Work: Washed all the windows and storm windows in our apartment interior and exterior.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Doug T.
06/2013
4.0
window cleaning
+ -1 more
They were very responsive, friendly, and timely. They did high quality work for a good price. They power washed a few extra areas for no charge, which was nice. And they did a good job washing the windows. But I had 2 problems, for which I gave them a "D" for professionalism. First, they left without washing one of the windows, because a bush blocked where their ladder needed to go. They should have either called me about it or left me a note, and proactively made arrangements to come back and clean it from inside the house. Instead, they just left a bill for the full price, and I had to discover the unwashed window on my own. After I called them about it, they came back the next day, apologized, and cleaned the window. The second problem was that they dropped cigarette butts on my driveway, which is completely unprofessional and inexcusable. Fortunately for them, this is something they can easily fix in the future. (Can any smokers out there please explain to me why it's OK to litter cigarette butts, but not other trash, even though cigarette butts are much more disgusting for others to pick up? I guess you need to be a smoker to understand that logic. I don't get it.)
Description of Work: Powered washed a large wood deck and 2 large concrete areas in my yard (about $600). Also cleaned the outside of all of the windows on my house (about $250).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$850
Response from TOLLINS WINDOW CLEANING
[member name removed], I agree. He should have called you an explained that he could not get to the windows because of the bush. Believe me when I tell you, that will never happen at a job again. Totally unprofessional and they know better. I was unaware of the cigarette butts in your driveway. Again totally unprofessional, they know better and this will be dealt with today. It's completely unacceptable and not how I run my business. Heads will roll! 'I'm completely embarrassed by all of this and will make sure this stuff never happens again. I'm sorry is all I can say. I'm so disappointed in this crew.
gretchen W.
05/2013
5.0
window cleaning
+ -1 more
It was a pleasantly easy interaction. From the initial phone call to set up the appt. to the execution of the work it was seamless. They come when they say, do a FANTASTIC job and the leave the house in perfect shape. I have started using them on an annual basis. They may not be the least expensive but they are very much worth every penny!
Description of Work: Washed all windows.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$440
Response from TOLLINS WINDOW CLEANING
" They may not be the least expensive but they are very much worth every penny!" Thank You!! Very well said! We truly believe that with us, you get what you pay for. Your awesome! Thank you so much for taking the time to let others know about your experiences with our company. Until we speak again, be well and have a great summer! - Linda
Susan S.
05/2013
5.0
window cleaning
+ -1 more
They were exceptional in every way. I love that it is owned and manged by a woman.
Description of Work: They cleaned the windows in and out in my home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Response from TOLLINS WINDOW CLEANING
Thank you [member name removed]! We really appreciate the kind words. We wish you the best.
nancy D.
05/2013
5.0
window cleaning, replacement windows
+ 0 more
From estimate to finished job they were very professional. Cleaned up after themselves. The crew was very nice and made all my windows sparkle. I am very happy with the services I received.
Description of Work: Very professional to deal with. They came right away for an estimate. Cleaned all my windows inside and out.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Charles B.
05/2013
5.0
window cleaning
+ -1 more
One of the principals came out on a Sunday and provided a quick estimate. I knew from that meeting that these were the people I wanted. They could do the job a little more than a week later (you want someone who is busy...right?? ) and the price was reasonable. They were early and quite friendly. Went right to work and did a very thorough job. When they came inside to clean the light fixture, they removed their shoes without being asked... We hadn't yet replaced the screens from painting so they were of no consequence, but they did ask to unlock the windows... though they were prepared to do it, I ran and did it while they brought up the ladders. Once the windows were done, I asked them on a whim if they might do the chandelier...quoted me a quick price and asked if we wanted to do it now... sure. In truth it was the first real cleaning that light had seen since it's installation many years ago as I could see no way to get to it. Not a problem for these guys I was so impressed with their professionalism and the quality of their work that I would not hesitate to call them again in the future. ps.. had small problem but these folks bent over sideways to resolve it... now THATS the hallmark of a professional !
Description of Work: Washed and scraped exterior windows as we had house painted last fall. Great job. Of special merit was their cleaning of a chandelier in our entry-way that is at least 20 feet from the floor. They cleaned it well and even replaced the bulbs while up there.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$290
Response from TOLLINS WINDOW CLEANING
Thanks chuck. You were a pleasure to work with, such a nice guy! You were very understanding with the small issue and we greatly appreciate that. I love that we could get your chandelier taken care of! Thank you for all of you feedback and kind words. Your a great customer? Best to you and your family. Linda
Eve Y.
05/2013
5.0
window cleaning
+ -1 more
Responded immediately to email and scheduled as I wanted. They showed up exactly when they said and did a terrific job including windows which had fixed (screwed on) storms and 6 french doors.
Description of Work: Does a great job
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Response from TOLLINS WINDOW CLEANING
Thanks for taking the time to let people know how we did. We really value your input.
Adam F.
01/2013
5.0
window cleaning
+ -1 more
Had a really good experience. They were one of the few companies willing to take on a new residential customer (most I called only wanted commercial work). They sent a 4-man crew who did a really, really thorough job on all 8 apartments. They were very careful about keeping interiors clean (taking off shoes etc.), and gave good advice about keeping the windows in good condition. Everyone in the building was very happy.
Description of Work: Cleaned interior and exterior windows on a 4 story apartment house with 8 units. �l>
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,400
Daniel L.
01/2013
5.0
window cleaning
+ -1 more
The Tollins people washed my first floor windows in December. The scheduling people were helpful in fitting me in as I was trying to get it done before a holiday party. They were right on time, and very efficient and clean.They did a beautiful job. Now I have to have them come back and do the 2nd floor!
Description of Work: first floor windows cleaned, inside and out.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Jennifer M.
12/2012
5.0
window cleaning
+ -1 more
Went well. They scheduled me at the first available time slot, which was about 2 weeks from the date of my call. I gave them the wrong window type - I said my windows were casement but they're not. Linda noticed this while using google streetview to get directions for her crew. She called me and let me know the type of windows I had (double hung, with 6 panes on top) would be more expensive. She wanted me to know before the appointment and to have a chance to cancel if I wanted. I was very impressed by this!
Description of Work: Clean all windows and storms in 2nd floor condo with a *lot* of windows
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
LeAnne G.
12/2012
5.0
window cleaning
+ -1 more
Tollins called and originally said that they were sorry but that they didn't have any appointments left before the holidays (I called them around the 12th of December or so.) We had a great talk and I really wanted to use them, but also wanted to get this done before the holidays. They said they would send someone out to do an estimate anyway. And I agreed. Later that day, I got a call from them saying they had had a cancellation and could fit me in. I was ecstatic. They came the next day, did the estimate and came a week later to do the work. They were clean, efficient and professional. I didn't even have to take my curtains down. I'd use them again. The windows look spectacular.
Description of Work: Tollins washed all our windows inside and out.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Wolfgang R.
12/2012
5.0
window cleaning
+ -1 more
The windows have never looked better! The crew was courteous, friendly, and very professional. Terrific job!
Description of Work: All 45 windows in our house were cleaned inside and out.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Window Cleaning,
Windows,
Gutter Cleaning,
Pressure Washing,
Skylights,
Doors,
Wrought Iron,
Roof Cleaning
FAQ
TOLLINS WINDOW CLEANING is currently rated 4.9 overall out of 5.
TOLLINS WINDOW CLEANING accepts the following forms of payment: Check,MasterCard,Visa