1-800-BUSYDOG

Basement Waterproofing, Wells and Pumps, Drain Pipe Installation,

About us

1-800-BUSYDOG Basement Technologies is one of the fastest growing and most progressive basement waterproofing companies in the world. Our company designs and manufactures innovative waterproofing and dehumidification products. No matter what the problem is, we have the industry leading tools and expertise to solve waterproofing problems once and for all.

Business highlights

40 years of trusted experience
Emergency Services Offered

Services we offer

Basement Waterproofing | Foundation Repair & Piering | Basement Remodeling | Air Duct & Dryer Vent Cleaning | Mold Testing & Remediation | Radon Detection & Reduction

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.0210 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
14%
3
9%
2
9%
1
18%


Rating CategoryRating out of 5
quality
4.2
value
3.9
professionalism
4.1
responsiveness
4.2
punctuality
4.3

Filter reviews by category

Showing 201-210 of 210 reviews

Laima K.
07/2014
4.0
basement waterproofing, wells
  + 0 more
unknown
Description of Work: Water marks were visible on concrete surface in several parts of basement. A system to remove the water and a pump were installed. Since then a floor has been laid and so far we have not seen traces of water.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$9,500

Response from 1-800-BUSYDOG
Our company thrives on providing superior customer service and we are always happy to hear when a customer has been satisfied with our work and services. Please feel free to contact us with any questions you may have about the product we installed and/or regarding any additional products we may be able to service you with. Thank you for your feedback, we certainly appreciate it.

Craig G.
06/2014
3.0
basement waterproofing
  + -1 more
unknown
Description of Work: I just felt like they were trying to sell me the same service they do for everyone. When I reached out to other vendors I found their price was over $750-$1000 more expensive.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0

$4,700

Response from 1-800-BUSYDOG
We certainly appreciate your time in allowing us to come in to your home and provide you with an estimate. While our pricing tends to be very competitive, our products are top-of-the-line products and each job is individually customized. At times, this can result in a slightly higher cost compared to our competitors, simply due to the quality of our products and the actual work performed. We would be happy to review the differences with the customer should the customer wish to do so. Our company would like to thank you again for allowing us the opportunity to be of service to you.

Moncrieff C.
11/2013
4.0
basement waterproofing
  + -1 more
Evaluate basement.
Description of Work: I purchased a Big Deal from Basement Technologies.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Deborah W.
05/2013
1.0
basement waterproofing
  + -1 more
Did not use.
Description of Work: Came out to give an estimate. Quoted me 5x more than second estimate. I felt like they had a solution before they even evaluated the problem. Needless to say we went with another company.

Rating CategoryRating out of 5
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$15,000

Response from 1-800-BUSYDOG
[member name removed], Basement Technologies provides top of the line basement water proofing solutions nationwide. The systems are designed to address basement water issues as a whole and are built to last a life-time. The technican most likely saw the issue that needed to be addressed early on in the assessment. We apologize that he didn't take more time to explain what was causing your problem but are happy you found an alternative solution. Please don't hesitate to call if you have any questions about the new system.

Tammy T.
05/2013
3.0
basement waterproofing
  + -1 more
No work was done.
Description of Work: Basement Technologies was one of multiple vendors that I called. They came out to give me an estimate and they were friendly and very nice. Their prices were in range with everyone else's. I was taking some time to make a decision and it was a big and expensive project so I decided not to do any work until the fall of 2012 and I let them know that. As soon as fall came, they started calling all the day, up to twice per day. This really turned me off b/c the sales efforts were just a bit too aggressive for me. I had the project I needed done completed this winter by another company. Their sales people were just as responsive and nice and most of all, they did not try to give me the hard sell. I'm sure pushy sales works for some, but having been in the sales business before and hated it, it does not work for me. Two of my neighbors used basement technologies and recommended them to me. Both of them are very satisfied with the company's work. I'm sure they do good work, but if you call them for an estimate just be aware of the fact that they will continuously call you. To this day, they are still calling once a day.

Rating CategoryRating out of 5
value
3.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0


Response from 1-800-BUSYDOG
[member name removed], Although we would have loved to earn your business, we're happy to hear you found a solution to meet your needs. Please give us a call if you have any questions down the road and know that you've been removed from future follow-up calls. Thank you for considering our business in your search for a basement water proofing solution.

s S.
03/2013
5.0
basement waterproofing, plumbing, wells
  + 1 more
Very well
Description of Work: Originally we had a sump pump and piping installed around the inside of all of the walls of the basement. They did a terrific job and cleaned up after. They came again to install more piping as we were still getting puddles of water. They were prompt, courteous and very professional. They explained all the workings of the system and the pump. I had to call them once because the battery was beeping and they walked me through it. We continue to use Basement Technologies and I recommend them..

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Brian C.
11/2012
4.0
basement waterproofing
  + -1 more
Installation went well
Description of Work: Installed the drainage system around internal of foundation. They installed drainage and resurfaced the edge of the concrete flooring around the basement foundation Dug down and installed 2 sump pumps with battery backups. Connected drainage to external piping drainage...

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$9,500

Micah B.
04/2012
5.0
basement waterproofing
  + -1 more
Outstanding - highly recommend.
Description of Work: Was in the process of buying a house and the home inspection revealed water in the basement. Steve came out and was both knowledgeable and professional. He provided a candid assessment of the situation as well as cost-effective recommendations. He said "I'm looking at this like it's my basement", and I truly believe that he did. Would highly recommend this professional to anyone who needs basement waterproofing.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David K.
02/2011
5.0
basement waterproofing
  + -1 more
See above.
Description of Work: We asked for an in-home estimate to seek at the cause of water seeping up under the carpet in the basement and the cost to fix it. We had a technician in within five days. He inspected the damage, suggested a rather complex and expensive solution and gave us a rough estimate with a promise of a more formal written estimate within a day. Then, before he left, he checked the closet where the heating system was located. Seeing water on the floor around the heater, he quickly amended his previous comments. All that was wrong was that we had a problem with the condenser leading and that a heater repairman could take care of it for less than 1/10th the cost he had just estimated. His honesty was much appreciative. Should we ever have a basement waterproofing issue, this is the company we will call to fix it.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

PO Box 920624, Needham, MA 02492

http://www.basementtechnologies.com

Service hours

Sunday:
7:00 AM - 12:00 PM
Monday:
7:00 AM - 8:00 PM
Tuesday:
7:00 AM - 8:00 PM
Wednesday:
7:00 AM - 8:00 PM
Thursday:
7:00 AM - 8:00 PM
Friday:
7:00 AM - 8:00 PM
Saturday:
7:00 AM - 12:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Basement Waterproofing,
Wells and Pumps,
Drain Pipe Installation,
Foundation Repair,
Basement Remodeling,
General Remodeling,
Dryer Vent Cleaning,
Mold Testing & Remediation,
Concrete Leveling,
Structural Engineering,
Air Duct Cleaning,
Water & Smoke Damage

FAQ

1-800-BUSYDOG is currently rated 4 overall out of 5.

Sunday: 7:00 AM - 12:00 PM

Monday: 7:00 AM - 8:00 PM

Tuesday: 7:00 AM - 8:00 PM

Wednesday: 7:00 AM - 8:00 PM

Thursday: 7:00 AM - 8:00 PM

Friday: 7:00 AM - 8:00 PM

Saturday: 7:00 AM - 12:00 PM

1-800-BUSYDOG accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, 1-800-BUSYDOG offers free project estimates.
Yes, 1-800-BUSYDOG offers eco-friendly accreditations.
No, 1-800-BUSYDOG does not offer a senior discount.
Yes, 1-800-BUSYDOG offers emergency services.
Yes, 1-800-BUSYDOG offers warranties.
1-800-BUSYDOG offers the following services: Basement Waterproofing | Foundation Repair & Piering | Basement Remodeling | Air Duct & Dryer Vent Cleaning | Mold Testing & Remediation | Radon Detection & Reduction

Contact information

PO Box 920624, Needham, MA 02492

http://www.basementtechnologies.com

Service hours

Sunday:
7:00 AM - 12:00 PM
Monday:
7:00 AM - 8:00 PM
Tuesday:
7:00 AM - 8:00 PM
Wednesday:
7:00 AM - 8:00 PM
Thursday:
7:00 AM - 8:00 PM
Friday:
7:00 AM - 8:00 PM
Saturday:
7:00 AM - 12:00 PM