1-800-BUSYDOG

Basement Waterproofing, Wells and Pumps, Drain Pipe Installation,

About us

1-800-BUSYDOG Basement Technologies is one of the fastest growing and most progressive basement waterproofing companies in the world. Our company designs and manufactures innovative waterproofing and dehumidification products. No matter what the problem is, we have the industry leading tools and expertise to solve waterproofing problems once and for all.

Business highlights

40 years of trusted experience
Emergency Services Offered

Services we offer

Basement Waterproofing | Foundation Repair & Piering | Basement Remodeling | Air Duct & Dryer Vent Cleaning | Mold Testing & Remediation | Radon Detection & Reduction

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.0211 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
51%
4
14%
3
9%
2
9%
1
18%


Rating CategoryRating out of 5
quality
4.2
value
3.9
professionalism
4.1
responsiveness
4.2
punctuality
4.3

Filter reviews by category

Showing 1-25 of 211 reviews

Stephen Z.
10/2024
5.0
basement waterproofing
  + -1 more
Our tech, Corey was wonderful. Was cheerful, helpful and did a great job. Very professional. We would be very happy with Corey as a regular.
Description of Work: Yearly maintenance.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

George T.
09/2024
4.0
basement waterproofing
  + -1 more
BusyDog (Basement Technologies) came for the annual cleaning of the french drain system and the the 2 pumps. The technician, Robbie, was very thorough and professional. He took the time to clean all system components and even cleaned/dusted all of electrical equipment. Been using them for over 20 years.
Description of Work: BusyDog (Basement Technologies) came for the annual cleaning of the french drain system 2 sump pumps. The technician, Robbie, was very thorough and professional. He took the time to clean all system components and even cleaned/dusted all of electrical equipment

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Frank D.
08/2024
5.0
basement waterproofing
  + -1 more
Robbie did a great job on the annual maintenance. Very professional and respectful of my property.
Description of Work: Annual Checkup

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$365

Ray S.
08/2024
5.0
basement waterproofing
  + -1 more
BusyDog (Basement Technologies) came for the annual cleaning of the french drain system and the three (3) sump pumps. The technician, Robbie, was very thorough and professional. He took the time to clean all system components and even cleaned/dusted all of electrical cords. To top it off, he left 9-volt batteries for each of the sump pump alarm systems. This had never been done by previous technicians.
Description of Work: BusyDog (Basement Technologies) came for the annual cleaning of the french drain system and the three (3) sump pumps.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$415

Art D.
08/2024
5.0
basement waterproofing
  + -1 more
We have been customers for over twenty years. Have always found them to be professional and reliable. Zaven came to our house late June, diagnosed the problem as a malfunctioning pump. He informed us that it was under warranty and there would be no charge for the pump. Great experience
Description of Work: Zaven came to our house late June, diagnosed the problem as a malfunctioning pump. He informed us that it was under warranty and there would be no charge for the pump. Great experience

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jennifer C.
04/2024
1.0
basement waterproofing
  + -1 more
Terrible experience with a french drain system. They installed the system and it has not prevented any water from leaking into our basement. They re-assessed the issue and provided another $20,000 estimate for additional work that would need to be done to "fix" the issue we already hired them to fix. We have gathered quotes from two additional companies who quoted work that has been done "incorrectly" and "inefficiently". They were unresponsive while our project was ongoing, always saying they would call back "tomorrow" and never calling, and also unresponsive to our calls and attempts at resolving our ongoing water leak issues. Would never hire again, and warn others not to hire them.
Description of Work: They told us we needed a french drain system installed to prevent water from leaking into our basement.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$20,000

Carolyn M.
04/2024
5.0
basement waterproofing
  + -1 more
The servicing of my sump pump went well. Corey, the technician, was thorough and courteous. He shown me what he was doing which was helpful to me. He also reset the float switch so I would have maximum life of the pump.
Description of Work: The pump was checked to make sure it works properly. It was adjusted and the liner was cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Merilee M.
04/2024
5.0
basement waterproofing
  + -1 more
1800BusyDog installed my sump pump years ago, and it's worked great. They've kept our house dry for a long time now. Archie just came this morning for the annual service. He was on time, efficient, and pleasant.
Description of Work: Annual Service - Maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$315

Roberta C.
03/2024
5.0
wells
  + -1 more
I highly recommend Basement Technologies 1-800-BUSYDOG. They installed our sump pump about 4 years ago and it has worked perfectly - no water ever. This year we were serviced by Jeff M and he did a terrific job! He arrived on time and did a very professional thorough job. Roberta C. Walpole, MA
Description of Work: Annual service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$265

Roger P. T.
03/2024
5.0
wells
  + -1 more
Clemente arrived on time and clearly explained his appointment purpose. Clemente was very polite, professional, well versed in his job and was efficient, timely, and effective. We believe he is an excellent and personable BUSYDOG representative and very customer focused. Thank you. Roger & Mary Ellen T.
Description of Work: annual maintenance and repair of primary, secondary sump pumps to include battery and sump maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

David C.
03/2024
5.0
basement waterproofing
  + -1 more
These guys are great. This past year with all the rain we have had it seems like my system has been running nonstop Last weekend the primary pump failed. The backup pump kept the basement from flooding so we weren't considered an emergency, but Jose walked me through a few things over the phone to try. Today Cody came, replaced the primary pump, and serviced the system. It is back to working great. Looks like I can expect about five years of life from a pump before they fail, but I live in a high water table area, so except for years with serious droughts, it works hard pretty much year round.
Description of Work: New pump installed, serviced the backup, alarms, and battery system, cleaned out the pit and pipes.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from 1-800-BUSYDOG
Thank you [Member Name Removed]! Your feedback is very much appreciated.

Joanne C.
03/2024
5.0
basement waterproofing
  + -1 more
The technician Zaven was the best. He gave me information on my system(annual service) and what to do in an emergency. He listened and answered my questions. The service was done efficiently. We had water in the basement always with heavy rain. We haven’t had a drop in many years with Busy Dog!
Description of Work: Annual service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$348

Response from 1-800-BUSYDOG
Thank you [Member Name Removed]! Your feedback is very much appreciated.

Rosie N.
02/2024
5.0
basement waterproofing
  + -1 more
On 2/14/24 Corey serviced our sump pump and was very professional and efficient! I would highly recommend him and Busy dog . Jackie Sproul
Description of Work: Sump pump service. New battery backup

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Response from 1-800-BUSYDOG
Thank you [Member Name Removed]! Your feedback is very much appreciated.

Karen C.
02/2024
5.0
basement waterproofing
  + -1 more
Everything went great. Corey was my tech and he was kind and helpful
Description of Work: annual check up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from 1-800-BUSYDOG
Thank you [Member Name Removed]! Your feedback is very much appreciated.

CHRISTOPHER I.
01/2024
5.0
basement waterproofing
  + -1 more
The Busy Dog system has effectively stopped the moisture and puddling/flooding in our basement. Today, Clemente, the technician who came to do the annual maintenance on the system, did a professional job and patiently answered all of my questions.
Description of Work: Today was simply the annual maintenance, which mainly consists of a technician checking the sump pump and the back-up marine battery.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$315

Jack M.
01/2024
5.0
basement waterproofing
  + -1 more
Anthony from the Busy Dog Service Team came out for our annual inspection and was very professional and helpful, As usual this company exceeds expectations every time.
Description of Work: Annual Inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Gerry I.
11/2023
4.0
basement waterproofing
  + -1 more
We have been customers for 10 years and are very pleased with the service we have received. We just had Jeff come out for our yearly maintenance. He was prompt, courteous, knowledgeable and professional. We would recommend BusyDog for your basement needs.
Description of Work: Yearly maintenance

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$215

Fouad F.
11/2023
5.0
basement waterproofing
  + -1 more
Jeff came to do the Annual Service of our system and I was impressed with his professionalism as well as his wonderful attitude and explained clearly what he saw and was about to do. In less than a hour, he had taken care of our system. It was a pleasure meeting him. Kudos to you Jeff!
Description of Work: Annual Service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$265

Nancy C.
10/2023
5.0
basement waterproofing
  + -1 more
I had my yearly check on my perimeter drain and pump. The job went well. The service tech (Jeff M.) was wonderful. He was thorough, polite, professional, and at the end of the service call he filled me in on everything that he did. He also was on time.
Description of Work: This was my yearly cleaning and checking to make sure everything is working properly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$265

Ryan F.
10/2023
4.0
Jeff M. did a great job cleaning my pumps and explaining everything. Thank you, BusyDog.
Description of Work: Annual Service

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$415

Marie D.
09/2023
5.0
basement waterproofing
  + -1 more
Jeff came a few days ago to do the annual service on our Basement Technology equipment, he was very polite, knowledgeable, friendly and right on time. He did the job quietly and efficiently. I hope I have next year as well, We've not had any problems with a wet basement since the system was installed.
Description of Work: Annual maintenance

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$265

Len P.
09/2023
5.0
basement waterproofing
  + -1 more
Archie came for my annual service; he was running late but I was called and informed of it. as usual he did an excellent job, and I would highly recommend both Archie and the company.
Description of Work: annual maintenance on pumps and system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$269

John H.
09/2023
5.0
basement waterproofing
  + -1 more
Malik was very efficient and provided responses to all my questions. He also was very reassuring about the status of my two sump pumps during this, my annual checkup.
Description of Work: Regular maintenance on two sump pumps.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$315

Matt A.
09/2023
5.0
basement waterproofing
  + -1 more
Jeff M from Basement technologies was top notch, punctual and very knowledgeable and professional. Great company. I have been a happy customer close to 10 years.
Description of Work: Annual inspection and Service work

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$360

Ray S.
08/2023
5.0
basement waterproofing
  + -1 more
BusyDog has been very responsive to questions and/or any issues which have come up. Yesterday, their tech Anthony performed the annual maintenance and cleaning of the sump pump system. He was very professional and thorough. I requested BusyDog to note on my account for him to return any time services were needed.
Description of Work: annual maintenance and cleaning of the sump pump system

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$315

Response from 1-800-BUSYDOG
Thank you for the review! We are constantly striving to keep our techs highly trained,courteous and knowledgeable with solutions for customers needs

Contact information

PO Box 920624, Needham, MA 02492

http://www.basementtechnologies.com

Service hours

Sunday:
7:00 AM - 12:00 PM
Monday:
7:00 AM - 8:00 PM
Tuesday:
7:00 AM - 8:00 PM
Wednesday:
7:00 AM - 8:00 PM
Thursday:
7:00 AM - 8:00 PM
Friday:
7:00 AM - 8:00 PM
Saturday:
7:00 AM - 12:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Basement Waterproofing,
Wells and Pumps,
Drain Pipe Installation,
Foundation Repair,
Basement Remodeling,
General Remodeling,
Dryer Vent Cleaning,
Mold Testing & Remediation,
Concrete Leveling,
Structural Engineering,
Air Duct Cleaning,
Water & Smoke Damage

FAQ

1-800-BUSYDOG is currently rated 4 overall out of 5.

Sunday: 7:00 AM - 12:00 PM

Monday: 7:00 AM - 8:00 PM

Tuesday: 7:00 AM - 8:00 PM

Wednesday: 7:00 AM - 8:00 PM

Thursday: 7:00 AM - 8:00 PM

Friday: 7:00 AM - 8:00 PM

Saturday: 7:00 AM - 12:00 PM

1-800-BUSYDOG accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, 1-800-BUSYDOG offers free project estimates.
Yes, 1-800-BUSYDOG offers eco-friendly accreditations.
No, 1-800-BUSYDOG does not offer a senior discount.
Yes, 1-800-BUSYDOG offers emergency services.
Yes, 1-800-BUSYDOG offers warranties.
1-800-BUSYDOG offers the following services: Basement Waterproofing | Foundation Repair & Piering | Basement Remodeling | Air Duct & Dryer Vent Cleaning | Mold Testing & Remediation | Radon Detection & Reduction

Contact information

PO Box 920624, Needham, MA 02492

http://www.basementtechnologies.com

Service hours

Sunday:
7:00 AM - 12:00 PM
Monday:
7:00 AM - 8:00 PM
Tuesday:
7:00 AM - 8:00 PM
Wednesday:
7:00 AM - 8:00 PM
Thursday:
7:00 AM - 8:00 PM
Friday:
7:00 AM - 8:00 PM
Saturday:
7:00 AM - 12:00 PM