1-800-BUSYDOG

Robbie did a great job on the annual maintenance. Very professional and respectful of my property.

BusyDog (Basement Technologies) came for the annual cleaning of the french drain system and the three (3) sump pumps. The technician, Robbie, was very thorough and professional. He took the time to clean all system components and even cleaned/dusted all of electrical cords. To top it off, he left 9-volt batteries for each of the sump pump alarm systems. This had never been done by previous technicians.

We have been customers for over twenty years. Have always found them to be professional and reliable. Zaven came to our house late June, diagnosed the problem as a malfunctioning pump. He informed us that it was under warranty and there would be no charge for the pump. Great experience

Terrible experience with a french drain system. They installed the system and it has not prevented any water from leaking into our basement. They re-assessed the issue and provided another $20,000 estimate for additional work that would need to be done to "fix" the issue we already hired them to fix. We have gathered quotes from two additional companies who quoted work that has been done "incorrectly" and "inefficiently". They were unresponsive while our project was ongoing, always saying they would call back "tomorrow" and never calling, and also unresponsive to our calls and attempts at resolving our ongoing water leak issues. Would never hire again, and warn others not to hire them.

The servicing of my sump pump went well. Corey, the technician, was thorough and courteous. He shown me what he was doing which was helpful to me. He also reset the float switch so I would have maximum life of the pump.

1800BusyDog installed my sump pump years ago, and it's worked great. They've kept our house dry for a long time now. Archie just came this morning for the annual service. He was on time, efficient, and pleasant.

I highly recommend Basement Technologies 1-800-BUSYDOG. They installed our sump pump about 4 years ago and it has worked perfectly - no water ever. This year we were serviced by Jeff M and he did a terrific job! He arrived on time and did a very professional thorough job. Roberta C. Walpole, MA

Clemente arrived on time and clearly explained his appointment purpose. Clemente was very polite, professional, well versed in his job and was efficient, timely, and effective. We believe he is an excellent and personable BUSYDOG representative and very customer focused. Thank you. Roger & Mary Ellen T.

These guys are great. This past year with all the rain we have had it seems like my system has been running nonstop Last weekend the primary pump failed. The backup pump kept the basement from flooding so we weren't considered an emergency, but Jose walked me through a few things over the phone to try. Today Cody came, replaced the primary pump, and serviced the system. It is back to working great. Looks like I can expect about five years of life from a pump before they fail, but I live in a high water table area, so except for years with serious droughts, it works hard pretty much year round.

The technician Zaven was the best. He gave me information on my system(annual service) and what to do in an emergency. He listened and answered my questions. The service was done efficiently. We had water in the basement always with heavy rain. We haven’t had a drop in many years with Busy Dog!

On 2/14/24 Corey serviced our sump pump and was very professional and efficient! I would highly recommend him and Busy dog . Jackie Sproul

Everything went great. Corey was my tech and he was kind and helpful

The Busy Dog system has effectively stopped the moisture and puddling/flooding in our basement. Today, Clemente, the technician who came to do the annual maintenance on the system, did a professional job and patiently answered all of my questions.

Anthony from the Busy Dog Service Team came out for our annual inspection and was very professional and helpful, As usual this company exceeds expectations every time.

We have been customers for 10 years and are very pleased with the service we have received. We just had Jeff come out for our yearly maintenance. He was prompt, courteous, knowledgeable and professional. We would recommend BusyDog for your basement needs.

Jeff came to do the Annual Service of our system and I was impressed with his professionalism as well as his wonderful attitude and explained clearly what he saw and was about to do. In less than a hour, he had taken care of our system. It was a pleasure meeting him. Kudos to you Jeff!

I had my yearly check on my perimeter drain and pump. The job went well. The service tech (Jeff M.) was wonderful. He was thorough, polite, professional, and at the end of the service call he filled me in on everything that he did. He also was on time.

Jeff M. did a great job cleaning my pumps and explaining everything. Thank you, BusyDog.

Jeff came a few days ago to do the annual service on our Basement Technology equipment, he was very polite, knowledgeable, friendly and right on time. He did the job quietly and efficiently. I hope I have next year as well, We've not had any problems with a wet basement since the system was installed.

Archie came for my annual service; he was running late but I was called and informed of it. as usual he did an excellent job, and I would highly recommend both Archie and the company.

Malik was very efficient and provided responses to all my questions. He also was very reassuring about the status of my two sump pumps during this, my annual checkup.

Jeff M from Basement technologies was top notch, punctual and very knowledgeable and professional. Great company. I have been a happy customer close to 10 years.

BusyDog has been very responsive to questions and/or any issues which have come up. Yesterday, their tech Anthony performed the annual maintenance and cleaning of the sump pump system. He was very professional and thorough. I requested BusyDog to note on my account for him to return any time services were needed.

Excellent work. My basement is dry!

Busydog is the best investment I've made. My basement is dry, no dampness. I'm so happy with the job they did. Professional, easy to deal with when it comes to questions. I have Archie come every year for my yearly service. He is a very kind, professional and takes the time to explain anything I have questions about and always with a smile. Andrea L.