1-800-BUSYDOG

4.0(
213
)

Basement Waterproofing, Wells and Pumps, Drain Pipe Installation,

... +12 more

About us

1-800-BUSYDOG Basement Technologies is one of the fastest growing and most progressive basement waterproofing companies in the world. Our company designs and manufactures innovative waterproofing and dehumidification products. No matter what the problem is, we have the industry leading tools and expertise to solve waterproofing problems once and for all.

Business highlights

41 years of trusted experience
Emergency Services Offered

Services we offer

Basement Waterproofing | Foundation Repair & Piering | Basement Remodeling | Air Duct & Dryer Vent Cleaning | Mold Testing & Remediation | Radon Detection & Reduction

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes

Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.0213 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
51%
4
14%
3
8%
2
8%
1
18%
Rating CategoryRating out of 5
quality
4.2
value
3.9
professionalism
4.1
responsiveness
4.2
punctuality
4.3
Write a review

Filter reviews by category

Showing 176-200 of 213 reviews
AnnMarie M.
10/2019
1.0
basement waterproofing
  + -1 more
gave a price of $50,000.00
Description of Work: vacuum sealing basement
Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
$50,000
Stanley M.
12/2016
5.0
basement waterproofing
  + -1 more
Appointment was scheduled.
Description of Work: Servicing of my system and cleaning of dryer vent.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Response from 1-800-BUSYDOG
Thanks for the awesome rating [Member Name Removed]...Happy New Year!
Robert H.
12/2016
5.0
wells
  + -1 more
Satisfactory
Description of Work: Sump pump maintenance.
Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Response from 1-800-BUSYDOG
Thank you for the opportunity to earn your business and for sharing the feedback on Angie's List. Please reach out if you ever have any questions. Happy New Year!
Katleen M.
11/2016
5.0
basement waterproofing, wells
  + 0 more
It went very well.
Description of Work: Busy Dog installed my pump over 10 years ago. They come out every year and service it to make sure it works properly. I am very pleased with this company and would highly recommend them to anyone who has water issues in there home.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$349
Response from 1-800-BUSYDOG
Thank you very much for taking the time to share your experience on Angie's List. We are thrilled to have you as a customer and hope that you'll reach out if you need anything at all in the weeks and months to come. Happy holidays!
Frances E.
05/2016
5.0
basement waterproofing
  + -1 more
unknown
Description of Work: Looked over basement for estimate
Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from 1-800-BUSYDOG
Thank you for the opportunity to earn your business and for taking the time to provide your feedback. We look forward to serving your in the years to come and will work on improving the areas where you felt we were lacking. We are here for you!
david N.
12/2015
4.0
basement waterproofing, plumbing
  + 0 more
unknown
Description of Work: Fixed basement leak
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Response from 1-800-BUSYDOG
Thanks for taking the time to review us, your feedback is greatly appreciated. Enjoy the holiday season and expect a check-in this spring.
joanne J.
11/2015
5.0
basement waterproofing, plumbing
  + 0 more
unknown
Description of Work: Exterior work done to prevent basement flooding. They hand-dug a trench for a pipe and excavated around the foundation and applied a waterproofing agent, closed up nicely.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,400
Response from 1-800-BUSYDOG
We are grateful for your business and feedback as we know that you have many options and we aim to please. Reach out to us anytime if additional needs should arise. Happy Holidays!
Sophie W.
10/2015
1.0
basement waterproofing
  + -1 more
unknown
Description of Work: We purchased the $49 deal for a foundation and basement water leakage inspection. We had some water coming in our basement as a result of the rain and wanted to see what was needed. They were fairly prompt in arranging a visit, and the representative they sent over was very nice at first, but it quickly became clear that this was an aggressive sales pitch to commit to their product, which was way beyond what we needed. I believe they quoted me something around $8000 for the full system at the time of the inspection, which was absurd. We politely declined to make a decision the day of the inspection, at which point the representative just got more and more pushy. We finally told him no, and since then (almost a year later), the company has continued to call us over and over. Even if I thought the service was worth the money, I would never deal with this company again.
Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0
$49
Response from 1-800-BUSYDOG
[member name removed], Thank you for your original interest in 1-800-BUSYDOG Basement Technologies, we certainly do appreciate your business. We have removed your number from our marketing campaign, and we have also refunded your $49. Please let us know if we can be of service in the future. Karen Hayes
Lorraine L. S.
07/2015
5.0
basement waterproofing
  + -1 more
unknown
Description of Work: They evaluated my basement for water problems and provided some helpful suggestions. I have not purchased further service beyond the evaluation.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from 1-800-BUSYDOG
Thank you very much for the positive feedback and opportunity to assess your basement. We look forward to serving you again in the future if the need arises.
Igor V.
07/2015
3.0
basement waterproofing
  + -1 more
unknown
Description of Work: Went ok, but despite the fact that these guys didn't find anything serious - they continued trying to sell me their services to the point of irritation
Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$35
Response from 1-800-BUSYDOG
Mr.( members name removed), Thank you for your original interest in 1-800-BUSYDOG, we truly appreciate it. Our salesmen, especially Brian, are very excited about our products and services and when they do see a need try to give you the best options possible. If you are in need of our services in the future, please don't hesitate to call. Thank you.
Ellen O.
05/2015
5.0
basement waterproofing, plumbing
  + 0 more
unknown
Description of Work: Put in a French drain in my basement, which had leaked after the bad winter in New England. Good work, on time, on price, happy customer!
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Response from 1-800-BUSYDOG
Thank you very much for your business and support [Member name removed]. It was a pleasure serving you!
Sohel K.
04/2015
5.0
basement waterproofing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$49
Response from 1-800-BUSYDOG
Thank you for your feedback, we are here for you should additional questions or needs arise in the future.
Geraldine T B.
12/2014
1.0
basement waterproofing
  + -1 more
.
Description of Work: They forgot about me, I had it call . Inspection was in the dark. Peeved received written inspection report via email. Waste of $50.00 .
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$50
Response from 1-800-BUSYDOG
Thank you for your initial interest in our Basement Waterproofing deal, we apologize for any miscommunication. Andrew Mulcahy visited your residence on September 17th, 2014 and proposed a solution that you declined at that time. We then followed up in 30 days, as our protocol, to revisit your needs and we were advised you were not interested at this time, and for us to call you back next year. We would be happy to come do another walk through with you. If you are available during the day, and would prefer that, we would be happy to accommodate. We will also refund your $49 purchase for the big deal, and again apologize for any miscommunication, we do value your time and appreciate your business.
Susan D.
12/2014
4.0
basement waterproofing
  + -1 more
unknown
Description of Work: I got an estimate and proposal of what would have to be done. It all seemed very thorough and guaranteed. I did not do the work, only because it was a basement of a family home and not all family members were willing to contribute to this cost. | |I would recommend hearing them out. I did not go so far as to contact references.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,900
Response from 1-800-BUSYDOG
Thank you very much for the feedback and for hearing us out. We'd be happy to meet with additional family members as a group or individually if it would help your situation. We appreciate your time and the opportunity to assess your basement.
Geraldine T B.
10/2014
2.0
basement waterproofing
  + -1 more
unknown
Description of Work: Access basement were water was coming from . Looked out side of foundation . Gave suggestions and promised a written report email, never received .
Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0
$50
Response from 1-800-BUSYDOG
Thank you for the opportunity for us to serve you. Our General Sales Manager Greg Bailey will be contacting you today with the recommendations from your salesman Andy. We apologize for any miscommunication and delay.
Gail G.
10/2014
5.0
basement waterproofing
  + -1 more
unknown
Description of Work: Recieved estimate but not willing to do work at this time
Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from 1-800-BUSYDOG
(removed member name), Thank you for the opportunity to assess your basement. If and when you decide to move forward with the project, you know where to find us!
Leonard R.
10/2014
4.0
basement waterproofing
  + -1 more
unknown
Description of Work: Lots of water in the 1700 basement of my barn that was build on top of it. System works quite well. It was done very efficiently and they cleaned up after themselves. There were problems with communication about the system and a little conflict over what was part of the contract. It worked out OK in the end with a slight hassle factor. It has continued to work extremely well and the basement is dry.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$2,300
Response from 1-800-BUSYDOG
We are thrilled to hear that the system is working well and that your basement is dry. Get used to it! We'll take a close look at what happened in communication to avoid such an issue in the future. Do not hesitate to contact us for any questions regarding the system whatsoever. We are here for you!
Joyce M.
10/2014
5.0
basement waterproofing, wells
  + 0 more
unknown
Description of Work: Knowledge representative located damp basement areas, explained where they would excavate and install pipes and equipment to remove water. Showed me model of a sump pump and conduits, all very clear. Wrote a proposal. |Unfortunately, this water containment system requires more construction work--digging up floor, removing parts of walls, etc.-- than I wish to do.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$49
Response from 1-800-BUSYDOG
Thank you for the feedback and opportunity to assess your project [members name]. Please contact us with additional questions or if you decide to move forward in the future.
Ligia A.
10/2014
5.0
basement waterproofing
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from 1-800-BUSYDOG
Thank you so very much for your business and the opportunity to work on your project. Your satisfaction is music to our ears!
Margaret A.
09/2014
4.0
basement waterproofing, foundation repair, wells
  + 1 more
unknown
Description of Work: Basement inspection for $49 special. gave me some interesting info about my foundation, etc. and made recommendations for a water pump. But I do not need one at this time but would consider for the future.
Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
Response from 1-800-BUSYDOG
Thank you for choosing our company as an option for your basement needs. We truly appreciate you allowing us into your home to evaluate your waterproofing improvement needs. We also appreciate that you took a moment of your time to “rate” our services. We thank you again for your time and greatly look forward to the possibility of assisting you in the future with any services we can provide you.
03/2005
2.0
basement waterproofing
  + -1 more
IF YOU VALUE YOUR TIME OR DESIRE HIGH QUALITY WORK, DO NOT USE BASEMENT TECHNOLOGIES. ALTHOUGH THE POOR QUALITY WORK WAS FINALLY CORRECTED, IT WAS A STRUGGLE TO GET THIS COMPANY TO CORRECT THE PROBLEMS. THE WORKMEN WERE COMPLETE SLOBS WHO LEFT A HUGE PILE OF CONSTRUCTION DEBRIS PILED AGAINST MY FURNACE; A CEMENT STEP THAT WAS PART OF THE CONTRACT LOOKED LIKE IT WAS BUILT BY A FIVE YEAR OLD PLAYING WITH MUD. THE WORKMEN RAPPED ELECTRICAL CORDS AROUND STEAM PIPES, AND WHEN I TURNED ON THE WASHING MACHINE THEY WERE SUPPOSED TO RECONNECT, WATER WENT GUSHING ALL OVER THE BASEMENT. ALTHOUGH THE REMEDIAL CREW WAS SCHEDULED TO SHOW UP ''BETWEEN 12 AND NOON,'' NOBODY SHOWED UP UNTIL 7 IN THE EVENING. APOLOGIES WERE ABUNDANT, BUT REGRETTABLY I HAD TO GET REALLY NASTY TO GET THE POOR QUALITY WORK CORRECTED. ALTHOUGH THE SALES PERSON REPRESENTED THAT HE IS AN ENGINEER WHO SUPERVISES THE CREW, HE WAS THERE FOR A FEW MINUTES AT THE BEGINNING OF THE JOB, AND THEN MISSING IN ACTION.
Description of Work: BASEMENT TECHNOLOGIES INSTALLED A FRENCH DRAIN AROUND THE PERIMETER OF MY BASEMENT, INSTALLED A SUMP PUMP, AND ALSO BUILT A CEMENT STEP.
Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
1.0
$5,900
ANN M.
01/2005
5.0
basement waterproofing, wells
  + 0 more
WE WERE VERY HAPPY WITH THE WORK DONE. THE WORKMEN WERE PROFESSIONAL AND THE WORK DONE IS HIGH QUALITY. THE COMPANY FOLLOWED UP AFTER THE WATERPROOFING WAS DONE TO MAKE SURE EVERYTHING WAS DONE TO OUR SATISFACTION. I WOULD RECOMMEND THIS COMPANY.
Description of Work: BASEMENT WATERPROOFING. WE HAD A DAMP BASEMENT, AND A SUMP PUMP, ETC WAS INSTALLED.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
DIANE B.
01/2005
1.0
basement waterproofing
  + -1 more
I FIRST HIRED THEM IN 12/03 TO CORRECT A BAD WATER LEAK IN MY BASEMENT. AFTER TEARING APART MY HOME 3 MORE TIMES, THE PROBLEM IS STILL AWFUL. I CANNOT USE MY BASEMENT FOR ANYTHING, AND NOW THEY SAY THAT I DO NOT HAVE A WARRANTY. I HAVE HIRED AN ATTORNEY, AND I AM GOING TO SUE THEM. THIS HAS BEEN AN OVERALL AWFUL EXPERIENCE.
Description of Work: BASEMENT WATERPROOFING.
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$3,000
CHRIS M.
05/2004
1.0
basement waterproofing
  + -1 more
THEY MADE ME WAIT OVER A MONTH FOR AN APPOINTMENT THEN DIDN'T SHOW UP, TWICE. THE ADMINISTRATORS IN CHARGE OF SCHEDULING THE APPOINTMENTS HAVE NO IDEA WHAT THEY ARE DOING.
Description of Work: NEEDED BASEMENT WATERPROOFING.
Rating CategoryRating out of 5
professionalism
1.0
responsiveness
2.0
punctuality
1.0
PAM W.
10/2001
2.0
basement waterproofing
  + -1 more
THEY HAVE HORRIBLE CUSTOMER SERVICE.
Description of Work: THEY DID A TRENCH DRAIN.
Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

Contact information

PO Box 920624, Needham, MA 02492

http://www.basementtechnologies.com

Service hours

Sunday:
7:00 AM - 12:00 PM
Monday:
7:00 AM - 8:00 PM
Tuesday:
7:00 AM - 8:00 PM
Wednesday:
7:00 AM - 8:00 PM
Thursday:
7:00 AM - 8:00 PM
Friday:
7:00 AM - 8:00 PM
Saturday:
7:00 AM - 12:00 PM

Licensing

Bonded
Insured
No License Required for Trade
Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Basement Waterproofing,
Wells and Pumps,
Drain Pipe Installation,
Foundation Repair,
Basement Remodeling,
General Remodeling,
Dryer Vent Cleaning,
Mold Testing & Remediation,
Concrete Leveling,
Structural Engineering,
Air Duct Cleaning,
Water & Smoke Damage

FAQ

1-800-BUSYDOG is currently rated 4 overall out of 5.

Sunday: 7:00 AM - 12:00 PM

Monday: 7:00 AM - 8:00 PM

Tuesday: 7:00 AM - 8:00 PM

Wednesday: 7:00 AM - 8:00 PM

Thursday: 7:00 AM - 8:00 PM

Friday: 7:00 AM - 8:00 PM

Saturday: 7:00 AM - 12:00 PM

1-800-BUSYDOG accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, 1-800-BUSYDOG offers free project estimates.
Yes, 1-800-BUSYDOG offers eco-friendly accreditations.
No, 1-800-BUSYDOG does not offer a senior discount.
Yes, 1-800-BUSYDOG offers emergency services.
Yes, 1-800-BUSYDOG offers warranties.
1-800-BUSYDOG offers the following services: Basement Waterproofing | Foundation Repair & Piering | Basement Remodeling | Air Duct & Dryer Vent Cleaning | Mold Testing & Remediation | Radon Detection & Reduction

Contact information

PO Box 920624, Needham, MA 02492

http://www.basementtechnologies.com

Service hours

Sunday:
7:00 AM - 12:00 PM
Monday:
7:00 AM - 8:00 PM
Tuesday:
7:00 AM - 8:00 PM
Wednesday:
7:00 AM - 8:00 PM
Thursday:
7:00 AM - 8:00 PM
Friday:
7:00 AM - 8:00 PM
Saturday:
7:00 AM - 12:00 PM