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Thompson Overhead Doors Inc

Garage Doors, Doors, Lighting

About us

Thompson Overhead Doors has been a family owned and operated business since 1957. We specialize in what we know best, the sales, service and installation of garage doors and garage door openers. We have a fully staffed office during office hours and an answering service after hours to serve you. We have3-4 trucks on the road every day to take care of all your garage door needs. We do not use sub contractors and pay our employees by the hour, not the job. Quality is more important than quantity. Having been in the trades business since 1957, we can recommend another company to you if you're in need of a carpenter, roofer or siding company.

Business highlights

67 years of trusted experience
Emergency Services Offered

Services we offer

Sales & installation of garage doors, garage door openers and accessories. We inspect, repair and maintenance garage doors, motors and related equipment for Residential and Commercial customers.

Services we don't offer

Install product purchased by others.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check

Reviews

4.9160 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
4%
3
2%
2
2%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 126-150 of 160 reviews

Scott O.
09/2015
5.0
garage doors
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Thompson Overhead Doors Inc
Thank you for taking a moment to review us. We appreciate your feedback. I am happy to see that you had a great experience with us. Please do not hesitate to contact us again for any future garage door needs. -Julie Rose Office Manager

Julia W.
06/2015
5.0
garage doors
  + -1 more
unknown
Description of Work: Thompson replaced our old garage doors. After an initial glitch with the order (only one door instead of two), they came and did a great job and delivered a superior product with which we are very happy.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$6,000

Response from Thompson Overhead Doors Inc
We appreciate your great review. Customer satisfaction is very important to us. We are glad we were able to right the wrong and that you are happy with the install and the doors. Please do not hesitate to give s a call for any future garage door needs.

Edward A.
05/2015
5.0
garage doors
  + -1 more
unknown
Description of Work: They made the needed repair and also did some preventative maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Thompson Overhead Doors Inc
Hi Thank you for taking a moment to post a review. We love to hear feedback from our customers. Please do not hesitate to contact us for any future garage door needs. Julie Rose Office Manager

Adam G.
04/2015
5.0
garage doors
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$200

Response from Thompson Overhead Doors Inc
Thank you [Removed Member Name]. It's been a pleasure to be of service. We're here if you need us for anything else.

Allison Z.
03/2015
5.0
garage doors
  + -1 more
unknown
Description of Work: The company was able to schedule my service very quickly. The repairman came right on time and explained everything that he was going to do to get my garage door running again. He did the work quickly and efficiently and was able to help me to avoid having to replace the opener. He lubed up the tracks and replaced the electric eyes. Great job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$185

Response from Thompson Overhead Doors Inc
Thank you. We appreciate your kind words. Please call us if you need anything else or have any questions.

MAURA K.
03/2015
5.0
garage doors
  + -1 more
.
Description of Work: GREAT

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Thompson Overhead Doors Inc
Thank you for taking the time to give us a great review. Please do not hesitate to call us for any future garage repair needs. Julie Rose Office Manager

Raymond E.
02/2015
5.0
garage doors
  + -1 more
unknown
Description of Work: Installer came out 1 week before work was done. Estimate given to me was equal to the final cost of the job. Office manager was pleasant and easy to talk to over the phone. She was also very responsive via email. Excellent job

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Response from Thompson Overhead Doors Inc
Thank you for taking the time to write us such a glowing review. Customer feedback is very important. We are very happy to hear that you were pleased with all of our services and hope that you will call us for any future garage door needs. Julie Rose Office Manager

Edward B.
12/2014
5.0
garage doors
  + -1 more
unknown
Description of Work: Fixed my garage doors that were not working electronically.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Thompson Overhead Doors Inc
Thank you for taking a moment to review us. We are happy to hear that your service went well and your door is back in proper working order. Please do not hesitate to contact us for any future garage repair needs. Julie Rose Office Manager

jenhsian H.
12/2014
5.0
garage doors
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

Response from Thompson Overhead Doors Inc
Thank you for taking the time to review us. Customer feedback is important. Please feel free to call us for any future garage repair needs. Julie Rose Office Manager

Paul G.
12/2014
5.0
doors, garage doors
  + 0 more
unknown
Description of Work: I purchased the special for the garage door tuneup. The tech aligned the door and the electronic eyes, greased the rollers, tightened the lines so the door worked smoothly and consistently. He also addressed the outside keypad so I could use it again. Overall, I received a lot of value for the money. The tech was very helpful in giving me tips to maintain parts of the door mechanism myself in the future. I would not hesitate to call Thompson's again for a tuneup or other problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Thompson Overhead Doors Inc
Thank you for your Big Deal purchase and wonderful review! We are happy to hear that you are very pleased with the services you received. The feedback we receive from our customers is very important to us. Please do not hesitate to contact us again for future garage door service or installation needs. Happy Holidays! Julie Rose Office Manager

Matthew C.
12/2014
5.0
garage doors
  + -1 more
.....
Description of Work: I used Thompson Overhead. I used them in April, they put in a new garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Response from Thompson Overhead Doors Inc
Thank you for taking the time to review us on Angie's List. We appreciate your feedback. Please do not hesitate to contact us again for future service needs. Happy Holidays Julie Rose Office Manager

irina P.
10/2014
5.0
garage doors
  + -1 more
unknown
Description of Work: Replaced garage door. Very pleased with the services provided. Quality, competency, responsiveness, punctuality - all A+. Highly recommend to anyone looking for garage door replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$1,600

Response from Thompson Overhead Doors Inc
Thank your for taking a moment to complete a review. Your feedback is important and we appreciate such wonderful comments. Please do not hesitate to contact us with any future garage service or installation needs. Julie Rose Office Manager

Joe O.
10/2014
5.0
garage doors
  + -1 more
unknown
Rating CategoryRating out of 5

Response from Thompson Overhead Doors Inc
Thank you for your purchase of our Big Deal special and your review. Please do not hesitate to contact us for any future garage repair or installation needs. ~Julie Rose Office Manager

Joan B.
10/2014
5.0
garage doors
  + -1 more
unknown
Description of Work: Replaced a garage door motor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Thompson Overhead Doors Inc
Hi Thank you for taking a moment to review us. We appreciate customer feedback. Please do not hesitate to contact us for any future repair or installation needs. ~Julie Rose Office Manager

Peter R.
10/2014
5.0
garage doors
  + -1 more
unknown
Description of Work: Installed a new garage door to a garage I built.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from Thompson Overhead Doors Inc
Thank you for taking the time to place a review. Please do not hesitate to contact us for any future service or installation needs. ~Julie Rose Office Manager

Eugene S.
10/2014
5.0
garage doors
  + -1 more
unknown
Description of Work: Tuning door opener, changing broken part

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Thompson Overhead Doors Inc
Thank you for taking the time to review us. Your feedback is important. We were glad to be able to reprogram your transmitter and assist with your door maintenance. Please give us a call for any future repair or installation needs.

Sandra G.
10/2014
5.0
garage doors
  + -1 more
unknown
Description of Work: They fixed my garage door to my specifications, salvaging what they could and updating what they needed to.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Thompson Overhead Doors Inc
Thank you for your review. We are glad that we were able to service your door and restore to proper working condition. Please do not hesitate to contact us with any future garage door needs or installation. ~ Julie Rose Office Manager

MAURA K.
09/2014
5.0
garage doors
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Response from Thompson Overhead Doors Inc
Thank you for your purchase of our Big Deal and your review. Please do not hesitate to contact us for any future garage repair or installation needs. Julie Rose Office Manager

Suzanna M.
09/2014
5.0
garage doors
  + -1 more
.
Description of Work: Well. They replaced the an old keypad and broken spring with a reasonable price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Thompson Overhead Doors Inc
Thank you for you review. Your feedback is important to us. We are glad we were able to fix your broken spring. Please do not hesitate to contact us for any future repair needs. - Julie Rose Office Manager

katherine Y.
07/2014
5.0
garage doors
  + -1 more
unknown
Description of Work: Prompt, friendly and on-time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Thompson Overhead Doors Inc
Thank you for taking the time to review Thompson Overhead Doors. We are happy to hear that you were pleased with our services. Please do not hesitate to contact us for any additional garage door services. Julie Rose Office Manager

Richard and Jennifer S.
07/2014
5.0
garage doors
  + -1 more
unknown
Description of Work: I purchased the Big Deal titled, $99 Garage Door Tune-Up and Roller Replacement or Key Pad Installed.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Thompson Overhead Doors Inc
Thank you for purchasing our Big Deal. We are happy that you were pleased with our services. Please do not hesitate to contact us for any future garage door needs.

Matthew K.
06/2014
5.0
garage doors
  + -1 more
unknown
Description of Work: Quote stage but a great price for full garage door and hardware replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from Thompson Overhead Doors Inc
Thank you for your review so far. We try our best to offer the very best service and pricing. Please let us know if you need any further information. We look forward to working with you. Sincerely, Karen Bartlett, Thompson Overhead Doors Inc. Natick, MA

Lisa M.
06/2014
5.0
garage doors
  + -1 more
unknown
Description of Work: They tuned the door and replaced some parts that were in need.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Thompson Overhead Doors Inc
Thank you for your review. Please do not hesitate to call us with any questions. We look forward to working with you on any future garage repair needs.

SANDRA G.
05/2014
5.0
garage doors
  + -1 more
unknown
Description of Work: Replaced garage door. This is the second time we used Thompson and were pleased with both experiences. They were reasonably priced, showed up on time and did everything they said they'd do.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Thompson Overhead Doors Inc
Thank you for your review. We are glad to hear that you are pleased with our service. Please don't hesitate to give us a call again should you have any questions or are in need of additional services. Thank you.

Daniel M.
05/2014
5.0
garage doors
  + -1 more
unknown
Description of Work: In some haste I called Thompson Overhead Doors to repair the snapped spring on our garage door opener. I did not shop around preferring instead to trust that their pricing was competitive. In the event I actually never saw the workers. I called on a Thursday, set up the appointment, told them how to access the garage, and when I came home the next day, Friday before the Monday they had said they would come, the job was done! I was and am impressed. The only person I spoke with in the office was a model or efficiency and courtesy. I can only assume the workman or woman was as well. They left no traces.

Rating CategoryRating out of 5
quality
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Response from Thompson Overhead Doors Inc
Thank you for your review. We appreciate your feedback and are glad to hear you are pleased with our service. Should you have any other repair needs in the future, please give us a call. Our office staff and technicians are also available to answer any questions that you may have.

Contact information

36 Forest Ave, Natick, MA 01760

http://www.ThompsonOverhead.com

Service hours

Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM

Licensing

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Garage Doors,
Doors,
Lighting

FAQ

Thompson Overhead Doors Inc is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 4:00 PM

Tuesday: 8:00 AM - 4:00 PM

Wednesday: 8:00 AM - 4:00 PM

Thursday: 8:00 AM - 4:00 PM

Friday: 8:00 AM - 4:00 PM

Thompson Overhead Doors Inc accepts the following forms of payment: Check
Yes, Thompson Overhead Doors Inc offers free project estimates.
Yes, Thompson Overhead Doors Inc offers eco-friendly accreditations.
No, Thompson Overhead Doors Inc does not offer a senior discount.
Yes, Thompson Overhead Doors Inc offers emergency services.
Yes, Thompson Overhead Doors Inc offers warranties.
Thompson Overhead Doors Inc offers the following services: Sales & installation of garage doors, garage door openers and accessories. We inspect, repair and maintenance garage doors, motors and related equipment for Residential and Commercial customers.
Install product purchased by others.

Contact information

36 Forest Ave, Natick, MA 01760

http://www.ThompsonOverhead.com

Service hours

Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM