Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Innuwindow

Window Treatments, Windows, Interior Design and Decorating,

About us

Innuwindow has been serving Greater Boston homeowners since 1989, offering a wide variety of quality window treatments from Roman shades to custom drapery. Business is about more than making a sale, it's about providing excellent customer service and helping clients create their dream home with the perfect window designs. Our friendly design team will help you create the perfect room, while our delivery and installation teams make putting it all together easy.

Business highlights

35 years of trusted experience

Services we offer

ONE OF THE NATION'S LARGEST INDEPENDENT HUNTER DOUGLAS DEALERS. COMPLETE MEASURING, DESIGN, AND INSTALLATION SERVICES. READY MADE & CUSTOM DRAPERY, CURTAINS, BEDDING, BLINDS, SHADES, SHUTTERS, SKYLIGHTS & MOTORIZATION. WE ALSO HAVE GREAT ACCENT FURNITURE, GIFT ITEMS, QUILTS, AND FRAMED ART.

Services we don't offer

WE DO NOT OFFER SIDING OR REPLACEMENT WINDOWS.

Amenities



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7241 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
10%
3
1%
2
4%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.2
professionalism
4.8
responsiveness
4.7
punctuality
4.8
Showing 76-100 of 241 reviews

Althea E.
02/2014
5.0
window treatments
  + -1 more
The work turned out fine. It was very good. I would highly recommend them, I was pleased. The customer service representative came to the house, she had a lot of samples for me, to look at, and she ordered it, and then scheduled it, and did a nice clean installation.
Description of Work: We used Innuwindow. They ordered and installed window blinds for all my windows in my new home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Ann G.
02/2014
5.0
window treatments
  + -1 more
The work turned out fine. They were very professional, creative, and good. They were nice to work with. Their price was pretty much in line with everybody else. They worked with me on it.
Description of Work: We used Innuwindow. We moved into a new house, and they did all the window coverings.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Roxanne K.
02/2014
4.0
window treatments
  + -1 more
Both of them turned out great but I had one large blind ordered for a room downstairs that was actually too big for the window because it doesn't stay up. One thing they could have improved on was selling me a better blind for that window but other than that, I was very happy with them. I would use them again. Everybody came when they said they would come and did everything the way they said they would. They were very professional.
Description of Work: We had work done by Innuwindow.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Innuwindow
We were not aware this Angie's List member was having an issue with her shade. We got in touch with her and had the shade serviced. She never called us because she had bad experiences previously with other companies. We're happy we were able to take care of her issue.

Ken T.
02/2014
5.0
replacement windows
  + -1 more
It was a lot of windows and they were expensive, high quality blinds. I recall the price as being it as I expected. At the time, they had a store that I could easily drive past on my way home from work so I went in and I saw what they had to offer. I ordered them because they had to be custom cut to the width and length. I recall that the order came in in a timely fashion and it was as expected. I think one of the units had a minor problem and I brought it back and they replaced it. I was just totally happy with the whole process. They didn't come out but the product was available for pick-up in their store when they said it would be. They knew their product line and they could give me advice on what I should do.
Description of Work: INNUWINDOW sold me some venetian blinds. I think I installed it myself.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Patricia C.
02/2014
4.0
window treatments
  + -1 more
Our experience was good. They were actually very efficient. Overall, they were great. They were quick. They got it done as soon as they said they would get it done. What I didn't like is that they really didn't go further into giving me much more advise. They kind of went in and out. I was kind of looking for a follow up. But, truth be told, they were very efficient when the job was done. Maybe I would use them again.
Description of Work: Innuwindow did some work for us. They did window treatments.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dan & Laura W.
02/2014
5.0
window treatments
  + -1 more
It was pretty good. The customer service was really good. They were helpful with choosing out the right products for us.
Description of Work: Innuwindow did some work for us. They put blinds up for us.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Harriet N.
02/2014
5.0
window treatments
  + -1 more
They did a wonderful job. They were very creative and reliable. It was custom windows. I like everything.
Description of Work: I used InnuWindow.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jeannette K.
02/2014
5.0
window treatments
  + -1 more
The work was fine. They were good in everything, and I would definitely use them in the future.
Description of Work: We use Innuwindow. They put in 4 window blinds.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

John L.
02/2014
5.0
window treatments
  + -1 more
They were great. They were on time, they came when they said they were coming, and everything was installed properly, and all the shades are great.The shades we bought were expensive, but I don't think we could have gotten them cheaper elsewhere. The salesman was great, but the guy who came to install the shades, wanted to tell me his whole life story, and I thought he was too chatty, and quirky.
Description of Work: We used Innuwindow. They installed 20 or 21 shades in our new house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

John S K.
02/2014
5.0
window treatments
  + -1 more
They were outstanding. The cost to repair the blind is free but there is a charge for them to come and take it down. There is nobody out there to compare them to because of the quality of the service. They came highly recommended to me.
Description of Work: I last used INNUWINDOW for blind repair. I had used them in two different homes for window and sliding door treatments.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Nancy A.
02/2014
5.0
window treatments
  + -1 more
The work was fine. They were knowledgeable and the store is located not far from my home. The pricing was reasonable, but I used them mostly due to convenience. The price of window treatments is expensive, but that has nothing to do with them as a company.
Description of Work: I used Innuwindow to put up some Hunter Douglas window shades.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Benjamin M.
02/2014
5.0
window treatments
  + -1 more
The service was great. They did all our window treatments, and it doesn't have any problems. They were not inexpensive, but it has held up nicely. They were very good.
Description of Work: We used Innuwindow. They put slide down windows, and then made custom bricks for us also.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

TAMMAM F.
02/2014
5.0
window treatments
  + -1 more
The service was good. We have used them several time, and they were very professional, very helpful, and on time. I have only good things about them. We will keep using them for new projects. We were not happy with a product, and they came and changed the product. I thought they were pricey.
Description of Work: We used Innuwindow. They installed blinds on my hallway window, with a remote control.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Paul F.
02/2014
5.0
window treatments
  + -1 more
The work turned out perfect. Initially, they had to measure where we wanted the window treatments. They showed us a selection of things we could use. They had to deal with certain obstacles that we had. One of the things was going over the tub. We needed a remote so that we didn't have to reach over a giant jacuzzi to try to open or close our shades. That was great. They came back to do the installation. It went very smoothly. I felt that they were really competent. They offered a quality product. They basically did whatever they said they were going to do.
Description of Work: Innuwindow did window treatments for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Judy L.
02/2014
5.0
window treatments
  + -1 more
They were short little curtains that you can't buy anywhere anymore. It's a finished basement and the windows are up high.They did a very good job. They were somewhat expensive. They were lined and ready to hang. They fit well. There was no one else that would do it anywhere. It was close to $500 for four small window curtains. It was fine and everything worked out okay. I just remember that after spending all of that money, they charged us for the hooks. That kind of fried us. Every other place that we've done business with when you buy something, they kind of throw in the hooks, picture hangers, or whatever. They made us buy the hooks. The curtains came out great. I would use them again in the future if I couldn't find anyone else cheaper. We went in and gave the order. They called us when it was done and we picked it up. We had very little interaction with them.
Description of Work: Innuwindow did work for me. They made basement curtains for us.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$500

Donna S.
02/2014
5.0
window treatments
  + -1 more
I think they are great. They have come here more than once. I like them and recommend them. Their pricing is certainly fair. The stuff is fair traded and is good quality. They measured it right and I actually had an older one that needed to be repaired so they repaired it. They are good and come when they say they will; unlike most of the other vendors I have worked with.
Description of Work: I used Innuwindow for window treatments.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Alphonse G.
02/2014
5.0
replacement windows
  + -1 more
It worked very well. They helped me with the choice and they were good with that. They didn't just leave me hanging. I am very happy with them. The customer service was excellent. They give me the attention and help I needed. They delivered when they promised they would. The finished product was very satisfactory. It was a very good experience. I cannot complain about anything. It was expensive because the way the curtain rod goes...the place is not expensive but I think in general the stuff is expensive.
Description of Work: I used the window service of Innuwindow. I bought curtain rods and they installed it.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

diana F.
02/2014
5.0
window treatments
  + -1 more
The service went really well. The guy who came to do the work was really good.
Description of Work: We used Innuwindow. They put up 4 wooden blinds.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

SHERYL D.
02/2014
5.0
upholstery, replacement windows, window treatments
  + 1 more
Everything went great. It was ongoing for a while. They were very responsive. They came and got the measurements. The installer put up everything as it should be. He cleaned up. The upholster did a great job. I do not have anything bad to say about them. They did not charge me to come out and do the stuff. They are great whether it is the person in the store, the designer or the installer. I would use them again.
Description of Work: Innuwindow did interior window shutters, living room window treatment and upholstered a piece for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Matt G.
07/2013
5.0
window treatments
  + -1 more
their sales man was excellent including the site visit to my home to measure for the blinds. i had 27 windows 2 skylights and a sliding door done. the installation team was also wonderful doing a quick and professional job. NOTE: i gave the price a B rating because hunter Douglas blinds are not a bargain anywhere but they offered a reasonable discount for my bulk purchase.
Description of Work: sold and installed blinds for my new home

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

THOMAS F.
07/2013
5.0
window treatments
  + -1 more
Rick the salesman was very efficient and thorough. Chris the installer was a few minutes late but completed the job very quickly and we were quite pleased. The way the blinds exactly covered the area with no gaps was very impressive and speaks well for the accuracy of Rick's measurements and Chris' execution. We were very pleased with the final product they look great and work well.
Description of Work: Installed 3 blinds on picture window.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Holly M.
04/2013
5.0
window treatments
  + -1 more
Hector arrived precisely at the scheduled time. He was efficient, knowledgeable, friendly, courteous and easy to ask questions of-a pleasurable experience. He also cleaned up after himself.
Description of Work: Installation of 7 silhouette shades

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Bob B.
04/2013
5.0
window treatments
  + -1 more
Installer was very professional and took very little time to complete the installation.
Description of Work: Installed base of blind to top of bathroom window and hung the blind.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$259

ROSEANNE S.
02/2013
5.0
window treatments
  + -1 more
Very well done by the designer and the installers.
Description of Work: They installed window treatments for our living room, hallway and family room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Amy M.
02/2013
4.0
window treatments
  + -1 more
We ended up not using them because of pricing.
Description of Work: They gave me a quote for window dressings.
Rating CategoryRating out of 5

Contact information

595 Worcester St, Natick, MA 01760

www.innuwindow.com

Service hours

Sunday:
12:00 PM - 5:00 PM
Monday:
10:00 AM - 6:00 PM
Tuesday:
10:00 AM - 6:00 PM
Wednesday:
10:00 AM - 6:00 PM
Thursday:
10:00 AM - 8:00 PM
Friday:
10:00 AM - 6:00 PM
Saturday:
10:00 AM - 6:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Window Treatments,
Windows,
Interior Design and Decorating,
Upholstering,
Window Cleaning,
Siding,
Furniture - Custom Made,
Furniture - Sales,
Gifts

FAQ

Innuwindow is currently rated 4.7 overall out of 5.

Sunday: 12:00 PM - 5:00 PM

Monday: 10:00 AM - 6:00 PM

Tuesday: 10:00 AM - 6:00 PM

Wednesday: 10:00 AM - 6:00 PM

Thursday: 10:00 AM - 8:00 PM

Friday: 10:00 AM - 6:00 PM

Saturday: 10:00 AM - 6:00 PM

Innuwindow accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Innuwindow does not offer free project estimates.
Yes, Innuwindow offers eco-friendly accreditations.
No, Innuwindow does not offer a senior discount.
No, Innuwindow does not offer emergency services.
No, Innuwindow does not offer warranties.
Innuwindow offers the following services: ONE OF THE NATION'S LARGEST INDEPENDENT HUNTER DOUGLAS DEALERS. COMPLETE MEASURING, DESIGN, AND INSTALLATION SERVICES. READY MADE & CUSTOM DRAPERY, CURTAINS, BEDDING, BLINDS, SHADES, SHUTTERS, SKYLIGHTS & MOTORIZATION. WE ALSO HAVE GREAT ACCENT FURNITURE, GIFT ITEMS, QUILTS, AND FRAMED ART.
WE DO NOT OFFER SIDING OR REPLACEMENT WINDOWS.

Contact information

595 Worcester St, Natick, MA 01760

www.innuwindow.com

Service hours

Sunday:
12:00 PM - 5:00 PM
Monday:
10:00 AM - 6:00 PM
Tuesday:
10:00 AM - 6:00 PM
Wednesday:
10:00 AM - 6:00 PM
Thursday:
10:00 AM - 8:00 PM
Friday:
10:00 AM - 6:00 PM
Saturday:
10:00 AM - 6:00 PM