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Innuwindow

Window Treatments, Windows, Interior Design and Decorating,

About us

Innuwindow has been serving Greater Boston homeowners since 1989, offering a wide variety of quality window treatments from Roman shades to custom drapery. Business is about more than making a sale, it's about providing excellent customer service and helping clients create their dream home with the perfect window designs. Our friendly design team will help you create the perfect room, while our delivery and installation teams make putting it all together easy.

Business highlights

35 years of trusted experience

Services we offer

ONE OF THE NATION'S LARGEST INDEPENDENT HUNTER DOUGLAS DEALERS. COMPLETE MEASURING, DESIGN, AND INSTALLATION SERVICES. READY MADE & CUSTOM DRAPERY, CURTAINS, BEDDING, BLINDS, SHADES, SHUTTERS, SKYLIGHTS & MOTORIZATION. WE ALSO HAVE GREAT ACCENT FURNITURE, GIFT ITEMS, QUILTS, AND FRAMED ART.

Services we don't offer

WE DO NOT OFFER SIDING OR REPLACEMENT WINDOWS.

Amenities



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7241 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
10%
3
1%
2
4%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.2
professionalism
4.8
responsiveness
4.7
punctuality
4.8
Showing 1-25 of 241 reviews

Janet S.
03/2024
5.0
interior designers
  + -1 more
Very pleased with the selection and installation of the blinds for my dining room. Ask for Michelle Tilley when you shop at Innuwindow and you will not be disappointed.
Description of Work: Needed to replace old blinds in my dining room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Regina S.
07/2019
5.0
window treatments
  + -1 more
Massimo was very prompt and offered good explanations of my different options for my needs. He took the time to make me feel comfortable about making the right decision for my needs. Tim, who installed the shade came at the scheduled window time. He was friendly and competent. The shade looks great and fits my exact needs. I would use this company again.
Description of Work: shade for skylight window

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Holly M.
01/2018
5.0
window treatments
  + -1 more
Very well. I have had many window treatments done by Innuwindow, and, as before, I was able to schedule a measurement appointment very quickly, the shade was ordered, and as soon as it arrived, I was notified and an installation appointment was scheduled. They made every effort to schedule it on a day and time totally convenient for me. I have always been very satisfied.
Description of Work: New window treatment for dining room.....honeycomb shade with double handle pull

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Fleming W.
12/2017
5.0
window treatments
  + -1 more
Mitch Cohen, sales consultant was excellent. He spent much time with us, both in the store and in our new home, so that we ordered what we needed at the price we could afford. He was knowledgeable, witty, patient and directed us to the right products for us. Tim Lee the installer was professional and personable. The window treatments were perfectly installed.
Description of Work: New house which needed full window treatments. Wood blinds and window shades were installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dan S.
12/2017
5.0
window treatments
  + -1 more
All went well and the items were special order and were completed as promosed.
Description of Work: We ordered 2 sets of draperies that we installed ourselves. There items were as ordered and met our expectations. They are beautiful window coverings.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Eileen C.
10/2017
4.0
interior designers, window treatments
  + 0 more
well - disappointed I did not get to work with owner. Only met her husband and his color advice was off a shade.
Description of Work: skylight shades

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Holly M.
10/2017
5.0
window treatments
  + -1 more
It all went well, as have all the installations I have had done by Innuwindow. I have purchased approximately 18 various window treatments over several years from this company and will continue to go back. Rick is exceptional in his customer relationships, he is helpful and always attentive to cost. He has always been my first point of reference when I call for a new product. He has also helped in coordinating installations for me as well as for other family members. The rest of the staff and those doing the installations were similarly professional, attentive to detail, and easy to work with.
Description of Work: I purchased and had installed a large picture window size duette with pull down handles vs cords.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$750

William F.
10/2017
5.0
window treatments
  + -1 more
Service was excellent from in home selection to installation.
Description of Work: Replaced sliding shade in front of sliding door.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Eileen C.
10/2017
4.0
interior designers, window treatments
  + 0 more
Install went well. Thought the owner (woman with design experience) was coming out on initial meeting. Instead her husband who installs came out. He recommended a color match that was a shade off. I felt rushed to choose and could not find a place to get up close to the ceiling to verify color myself. will only hire if I know exactly what i want and their price is best
Description of Work: Replaced sky light shades

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from Innuwindow
Hi [Member Name Removed]. I think you worked with a different dealer. We show no record of doing work for you. Also, my wife is not involved in the business and I would not have measured or installed anything for you. I'm sorry the color you chose did not work out. Please consider Innuwindow for any future needs. Jeff K

Debbie B.
10/2017
5.0
interior designers, window treatments
  + 0 more
Great. Came at right time. Did a fine job.
Description of Work: Custom shades in new house

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Mauricio S.
10/2017
5.0
replacement windows
  + -1 more
They were phenomenal. They were expensive. The quality is just absolutely phenomenal. Their responsiveness is really good.
Description of Work: They provided window services.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

Mary D.
09/2017
5.0
replacement windows, window treatments
  + 0 more
They were great. They arrived on time and worked quickly. They removed all their packaging, left my rooms clean. Although they are more expensive than other companies, I appreciated their timely response and good work.
Description of Work: They measured windows for blinds. They came back and installed the blinds.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marla & Ken P.
09/2017
5.0
window treatments
  + -1 more
They did a great job and were very courteous, careful and neat.
Description of Work: They installed window coverings for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lisa Z.
09/2017
5.0
window treatments
  + -1 more
Excellent work. I would use them again.
Description of Work: Installation of blinds and window coverings.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Diane W.
09/2017
5.0
window treatments
  + -1 more
A recommendation was made that we thought was great and provided the insulation against the cold and wind of winter that we wanted.
Description of Work: We needed new blinds for our bay window.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Janis E.
09/2017
2.0
window treatments
  + -1 more
they measured each window - on install there were nothing but problems - they didn't fit properly and they refused to rectify or take responsibility. they offered poor excuses
Description of Work: Entire house of hunter douglas window treatments

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0

$10,000

Response from Innuwindow
We're sorry this member had a bad experience with us. The work was completed in 2012 and I think I visited this home myself to view the issues they had. The member was concerned with the measured width of some bedroom shades. We did replace one shade for the member. We show no follow-up repairs, etc. When measuring for shades we check all windows in three places and industry standards dictate we use the most narrow width. When windows are out of square there may be a spot where a shade seems narrow or may rub the jamb. We do our best to properly measure each window but they are never perfectly square and so these issues arise periodically. We try to let Innuwindow customers know ahead of time that these issues are a possibility/

Julia A.
09/2017
5.0
window treatments
  + -1 more
Without a hitch. Perfect. I had to call to change the date more than once and they were accommodating and responsive. Absolutely hassle free and professional.
Description of Work: We have used Innuendo several times for different types of work. Most recently, we had new windows installed and needed our window treatments taken down and re-installed in a timely manner to ensure that we were without our window treatments for as little time as possible.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kim M.
09/2017
3.0
window treatments
  + -1 more
Simple design, but the item was so late, but no one called me to let me know the status. After I called to check in, they said there was a problem with the manufacturer so they had to start all over again. Just poor communication. I have used them many times in the past with better service. I won't go back unless it was just the salesperson and I just ask for someone else.
Description of Work: A small window treatment for a hallway.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
2.0

$500

Lina R.
09/2017
5.0
interior designers, window treatments
  + 0 more
I first consulted with one of Innuwindow's designers. I worked with Rick Waniak who did an excellent job presenting me with several product options. I selected window treatments and they were installed very professionally.
Description of Work: I had motorized window treatments (cellular blinds) put up in two rooms of my home.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert M.
08/2017
5.0
window treatments
  + -1 more
Very well... Repair completed and delivered earlier than promised...
Description of Work: Strings on blinds failed and needed repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Susannah K.
08/2017
5.0
interior designers, window treatments
  + 0 more
Very well, considerate, creative ideas to work with my sons request for Bruins colors to work w chambray
Description of Work: Cushions made for window seats, matching shower curtain

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Heather S.
08/2017
5.0
window treatments
  + -1 more
Very well. He came to the house with samples. When finished product was too heavy for hardware they installed, they switched it out promptly. The installer spent an extremely long time steaming out the curtains so they would hang perfectly.
Description of Work: Made very large curtains for sliding doors and windows.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nicole Q.
08/2017
5.0
window treatments
  + -1 more
They did a really great job. I use them a lot. It was a gift. What I liked most about them was they’re fast, reliable, professional and good quality.
Description of Work: It was just blinds.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lisa Z.
08/2017
5.0
window treatments
  + -1 more
Everything about the service was excellent
Description of Work: Innuwindow has helped me twice with fitted window treatments and shutters. Their service is great both in store and at your home. Everything was accurately measured and the quality was superb.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JAMES V.
08/2017
5.0
window treatments
  + -1 more
They were very professional, well done, they showed up when the said they were going to, and they did what they said they were going to. They were good.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

595 Worcester St, Natick, MA 01760

www.innuwindow.com

Service hours

Sunday:
12:00 PM - 5:00 PM
Monday:
10:00 AM - 6:00 PM
Tuesday:
10:00 AM - 6:00 PM
Wednesday:
10:00 AM - 6:00 PM
Thursday:
10:00 AM - 8:00 PM
Friday:
10:00 AM - 6:00 PM
Saturday:
10:00 AM - 6:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Window Treatments,
Windows,
Interior Design and Decorating,
Upholstering,
Window Cleaning,
Siding,
Furniture - Custom Made,
Furniture - Sales,
Gifts

FAQ

Innuwindow is currently rated 4.7 overall out of 5.

Sunday: 12:00 PM - 5:00 PM

Monday: 10:00 AM - 6:00 PM

Tuesday: 10:00 AM - 6:00 PM

Wednesday: 10:00 AM - 6:00 PM

Thursday: 10:00 AM - 8:00 PM

Friday: 10:00 AM - 6:00 PM

Saturday: 10:00 AM - 6:00 PM

Innuwindow accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Innuwindow does not offer free project estimates.
Yes, Innuwindow offers eco-friendly accreditations.
No, Innuwindow does not offer a senior discount.
No, Innuwindow does not offer emergency services.
No, Innuwindow does not offer warranties.
Innuwindow offers the following services: ONE OF THE NATION'S LARGEST INDEPENDENT HUNTER DOUGLAS DEALERS. COMPLETE MEASURING, DESIGN, AND INSTALLATION SERVICES. READY MADE & CUSTOM DRAPERY, CURTAINS, BEDDING, BLINDS, SHADES, SHUTTERS, SKYLIGHTS & MOTORIZATION. WE ALSO HAVE GREAT ACCENT FURNITURE, GIFT ITEMS, QUILTS, AND FRAMED ART.
WE DO NOT OFFER SIDING OR REPLACEMENT WINDOWS.

Contact information

595 Worcester St, Natick, MA 01760

www.innuwindow.com

Service hours

Sunday:
12:00 PM - 5:00 PM
Monday:
10:00 AM - 6:00 PM
Tuesday:
10:00 AM - 6:00 PM
Wednesday:
10:00 AM - 6:00 PM
Thursday:
10:00 AM - 8:00 PM
Friday:
10:00 AM - 6:00 PM
Saturday:
10:00 AM - 6:00 PM