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Innuwindow

Window Treatments, Windows, Interior Design and Decorating,

About us

Innuwindow has been serving Greater Boston homeowners since 1989, offering a wide variety of quality window treatments from Roman shades to custom drapery. Business is about more than making a sale, it's about providing excellent customer service and helping clients create their dream home with the perfect window designs. Our friendly design team will help you create the perfect room, while our delivery and installation teams make putting it all together easy.

Business highlights

35 years of trusted experience

Services we offer

ONE OF THE NATION'S LARGEST INDEPENDENT HUNTER DOUGLAS DEALERS. COMPLETE MEASURING, DESIGN, AND INSTALLATION SERVICES. READY MADE & CUSTOM DRAPERY, CURTAINS, BEDDING, BLINDS, SHADES, SHUTTERS, SKYLIGHTS & MOTORIZATION. WE ALSO HAVE GREAT ACCENT FURNITURE, GIFT ITEMS, QUILTS, AND FRAMED ART.

Services we don't offer

WE DO NOT OFFER SIDING OR REPLACEMENT WINDOWS.

Amenities



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7241 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
10%
3
1%
2
4%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.2
professionalism
4.8
responsiveness
4.7
punctuality
4.8
Showing 176-200 of 241 reviews

Cary S.
01/2015
5.0
window treatments
  + -1 more
unknown
Description of Work: Innuwindow assisted with sending two broken Hunter Douglas shades back to the company for repair. Received the repaired shades in the mail within the stated time frame.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Katherine M.
01/2015
5.0
window treatments
  + -1 more
unknown
Description of Work: Worked with Massimo at Innuwindow on HD Silohuettes for the main floor (2008) and upper floors (2009/2010?) following other upgrades in house. Massimo was professional, polite, personable and punctual. He offered ideas to achieve the look I was seeking as well as bringing a nice flow to the rooms. | |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Diane J.
01/2015
5.0
window treatments
  + -1 more
unknown
Description of Work: Installed Hunter Douglas blinds for bathroom and home office.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary Ellen M.
01/2015
5.0
window treatments
  + -1 more
unknown
Description of Work: We have used the before. They did a great job which is why we used them again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MARILYN O.
01/2015
5.0
window treatments
  + -1 more
unknown
Description of Work: Innuwindow was great to work with. They installed motorized blackout shades on 9 windows in the master and motorized light-filtering tilting shades on 5 floor-to-ceiling glass panels. The price is a bit staggering apparently because they are all motorized but I am very happy with the result.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,000

adam P.
01/2015
5.0
window treatments
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Andrew F.
01/2015
4.0
window treatments
  + -1 more
unknown
Description of Work: They provided information to get a complementary repair part from the manufactuer.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Charles T.
12/2014
5.0
window treatments
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kathy P.
10/2014
5.0
window treatments
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Susan L.
09/2014
5.0
window treatments
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Colleen P.
09/2014
4.0
window treatments
  + -1 more
unknown
Description of Work: Pre-2000 they measured and fabricated @ 20 wooden and alum horizontal blinds for my home's windows. @ 4 were hung a little crooked, cord clips were not provided for any of them so I had to buy and install them separately. the valances on 3 fell off after a couple years and I was told they were easy to clip back on but that is not the case: the plastic clamps snapped on 2 and none have ever been able to be re-attached. All blinds fit the size of windows perfectly and only 1 no longer raises and lowers correctly

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$1,700

Scott H.
08/2014
4.0
window treatments
  + -1 more
unknown
Description of Work: We selected a shade with a motorized lift. When it was installed, the motor made a loud clicking sound, like something was catching in the mechanism. They examined it, and determined it had internal breakage, and took it back for repair. This was repeated a couple of times, but eventually it was installed and was quiet in operation. This took a couple of months to resolve. | |Within a month, the clicking returned, but we really didn't want to be without the shade for another couple of months, so we decided to live with it.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,000

Mary M.
08/2014
2.0
interior designers, window treatments
  + 0 more
unknown
Description of Work: I inquired about having drapes made for my daughter's bedroom. The cost for 4 windows was going to be over $3,000.00. I probably could have had the windows replaced for that amount! | |I ended up having a woman make the drapes I wanted for $900.00 and they are beautiful. |They may do great work but their prices are just not reasonable.

Rating CategoryRating out of 5
value
1.0
professionalism
4.0
responsiveness
4.0


Response from Innuwindow
Our records show this Angie's List member visited our store on August 12, 2012 and we have notes on some fabric she picked out for drapery. We have not performed any services for this member and I do not believe we ever visited her home to offer specific pricing or design services. The fabric in our notes is made of 100% embroidered silk and is very expensive so we can understand why our estimate might seem high. We do not know what fabric was ultimately used and we never measured the windows so it's hard to know what our pricing would have been. There are many variables. At Innuwindow we believe in "filling our customers' baskets to the brim." We offer a warm and comfortable shopping environment, expert advise and installation, fair pricing, and great follow-up and support. We have grown and succeeded not because of predatory pricing but because we offer a great personal shopping experience to all of our customers whether they are purchasing a small curtain rod or a whole home full of window treatments. We hope this Angie's List member will try us again in the future.

ALEXANDRA N.
08/2014
5.0
window treatments
  + -1 more
unknown
Description of Work: Installed all of our hunter Douglass window blinds and have provided maintenance on many of them, some operated by remote control and in difficult to access locations.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

MARTHA M.
08/2014
5.0
window treatments
  + -1 more
unknown
Description of Work: custom made shade for large window.......work was perfect and very sturdy as the shade gets daily use. well done!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Jonathan R.
06/2014
5.0
window treatments
  + -1 more
unknown
Description of Work: We purchased wood blinds in 2008 for a rental house. The details are hazy because this all took place 6 years ago, but I remember being happy with the transaction and installation. Had it been our own house, we might have gone with some of the possible upgrades.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

peter S.
06/2014
5.0
window treatments
  + -1 more
unknown
Description of Work: They designed, manufactured and installed draperies with rods.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Jo L.
06/2014
5.0
window treatments
  + -1 more
unknown
Description of Work: Innuwindow was able to order three items for mechanical skylight shades that I was not able to secure from the original installers of the shades. Very helpful.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Mary P.
06/2014
5.0
window treatments
  + -1 more
unknown
Description of Work: It is actually more than three years ago that I worked with Innuwindow. I was redoing my living room and thought I wanted Hunter Douglas shades but then was considering Plantation shutters as well. | |The rep brought samples of both to my house and I decided the plantation shutters worked best. Not inexpensive, but they are very attractive, durable and easy to clean. | |Innuwindow was extremely easy to work with and very professional. If the budget allows, I would happily choose to work with them again.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
punctuality
5.0

Yes, I recommend this pro
$1,800

William N.
06/2014
5.0
window treatments
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Stuart G.
06/2014
5.0
window treatments
  + -1 more
unknown
Description of Work: Several sets of blinds and shades. They also were very good dealing with a shade that prematurely deteriorated due to the sun, although we were without a shade for the whole time - since it was repaired not replaced.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ROBERT L.
06/2014
5.0
window treatments
  + -1 more
unknown
Description of Work: Installed a shade in a skylight

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Cecilia F.
06/2014
5.0
window treatments
  + -1 more
unknown
Description of Work: They made custom Roman Shades for my kitchen and living room. The shades are perfect and I would use Innuwindow again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Justin G.
06/2014
5.0
window treatments
  + -1 more
unknown
Description of Work: We had four large energy efficient shades installed in our living room and dining room. Massimo was a pleasure to deal with from the initial sale through the installation. We couldn't be more pleased with the experience.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,025

MARILYN O.
06/2014
5.0
window treatments
  + -1 more
unknown
Description of Work: They were terrific to work with. Rick was excellent in offering alternatives and giving the pros and cons so I could make my own decisions. I had motorized blinds placed on 15 windows. Very expensive but I love the result.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Contact information

595 Worcester St, Natick, MA 01760

www.innuwindow.com

Service hours

Sunday:
12:00 PM - 5:00 PM
Monday:
10:00 AM - 6:00 PM
Tuesday:
10:00 AM - 6:00 PM
Wednesday:
10:00 AM - 6:00 PM
Thursday:
10:00 AM - 8:00 PM
Friday:
10:00 AM - 6:00 PM
Saturday:
10:00 AM - 6:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Window Treatments,
Windows,
Interior Design and Decorating,
Upholstering,
Window Cleaning,
Siding,
Furniture - Custom Made,
Furniture - Sales,
Gifts

FAQ

Innuwindow is currently rated 4.7 overall out of 5.

Sunday: 12:00 PM - 5:00 PM

Monday: 10:00 AM - 6:00 PM

Tuesday: 10:00 AM - 6:00 PM

Wednesday: 10:00 AM - 6:00 PM

Thursday: 10:00 AM - 8:00 PM

Friday: 10:00 AM - 6:00 PM

Saturday: 10:00 AM - 6:00 PM

Innuwindow accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Innuwindow does not offer free project estimates.
Yes, Innuwindow offers eco-friendly accreditations.
No, Innuwindow does not offer a senior discount.
No, Innuwindow does not offer emergency services.
No, Innuwindow does not offer warranties.
Innuwindow offers the following services: ONE OF THE NATION'S LARGEST INDEPENDENT HUNTER DOUGLAS DEALERS. COMPLETE MEASURING, DESIGN, AND INSTALLATION SERVICES. READY MADE & CUSTOM DRAPERY, CURTAINS, BEDDING, BLINDS, SHADES, SHUTTERS, SKYLIGHTS & MOTORIZATION. WE ALSO HAVE GREAT ACCENT FURNITURE, GIFT ITEMS, QUILTS, AND FRAMED ART.
WE DO NOT OFFER SIDING OR REPLACEMENT WINDOWS.

Contact information

595 Worcester St, Natick, MA 01760

www.innuwindow.com

Service hours

Sunday:
12:00 PM - 5:00 PM
Monday:
10:00 AM - 6:00 PM
Tuesday:
10:00 AM - 6:00 PM
Wednesday:
10:00 AM - 6:00 PM
Thursday:
10:00 AM - 8:00 PM
Friday:
10:00 AM - 6:00 PM
Saturday:
10:00 AM - 6:00 PM