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Innuwindow

Window Treatments, Windows, Interior Design and Decorating,

About us

Innuwindow has been serving Greater Boston homeowners since 1989, offering a wide variety of quality window treatments from Roman shades to custom drapery. Business is about more than making a sale, it's about providing excellent customer service and helping clients create their dream home with the perfect window designs. Our friendly design team will help you create the perfect room, while our delivery and installation teams make putting it all together easy.

Business highlights

35 years of trusted experience

Services we offer

ONE OF THE NATION'S LARGEST INDEPENDENT HUNTER DOUGLAS DEALERS. COMPLETE MEASURING, DESIGN, AND INSTALLATION SERVICES. READY MADE & CUSTOM DRAPERY, CURTAINS, BEDDING, BLINDS, SHADES, SHUTTERS, SKYLIGHTS & MOTORIZATION. WE ALSO HAVE GREAT ACCENT FURNITURE, GIFT ITEMS, QUILTS, AND FRAMED ART.

Services we don't offer

WE DO NOT OFFER SIDING OR REPLACEMENT WINDOWS.

Amenities



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7241 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
10%
3
1%
2
4%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.2
professionalism
4.8
responsiveness
4.7
punctuality
4.8
Showing 151-175 of 241 reviews

Luke S.
02/2016
5.0
window treatments
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ben and Michele K.
01/2016
5.0
window treatments
  + -1 more
unknown
Description of Work: Work done in 2012. Good.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dawn M.
01/2016
5.0
window treatments
  + -1 more
.
Description of Work: I don't remember the cost or how long ago I used inuwindo - but i remember being very happy with the service. I still have the shades and I still like them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

ELIZABETH D.
01/2016
5.0
window treatments
  + -1 more
unknown
Description of Work: Innuwindow helped me select several contemporary high end blinds for my home. They came to my home to help me select the best product. Very helpful, very professional. Fabulous in fact. Beautiful quality work.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Cheryl K.
01/2016
5.0
replacement windows, window treatments
  + 0 more
unknown
Description of Work: We live in a modern condo building with floor to ceiling windows. Innuwindow was fantastic in terms of their expertise, selection of potential alternatives and service. The prices are healthy also, but in the end worth it because the window treatments are important, need to be quality and long-lasting, and their help in getting it all sorted out and installed was spectacular. Highly recommended.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25,000

Elizabeth O.
12/2015
5.0
window treatments
  + -1 more
unknown
Description of Work: Created and installed custom Roman shades

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Elizabeth D.
12/2015
5.0
window treatments
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

RUTH I.
10/2015
2.0
window treatments
  + -1 more
unknown
Description of Work: They installed woven down-up shades which began to wear on the outside edges because they were not finished on the edges. This was a major problem that could have been avoided easily.

Rating CategoryRating out of 5
quality
2.0
value
2.0

$1,600

Response from Innuwindow
We're sorry this member has had some issues with their woven wood shades. Our records show they were purchased in 2008 and don't show any record of us doing service calls to their home or repairs on any of the shades. I have left a voicemail for this member to see if there is anything we can do to rectify the problem.

Hugh W.
09/2015
5.0
window treatments
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert E.
07/2015
5.0
window treatments
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

John S K.
06/2015
5.0
window treatments
  + -1 more
unknown
Description of Work: Provided window covering for two (2) homes without any issues that come to mind.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Mary K.
06/2015
2.0
window treatments
  + -1 more
unknown
Description of Work: We bought a very expensive fabric for pillows. While there was a large pattern, we had no desire for any of the pillows to match. Had the salesperson listened to us and measured appropriately, we would not have needed to purchase as much material as we did. When the material was returned to us, there was so much left over, that had they planned better, we could have had several additional pillows made. While we like the pillows themselves, we were very dissatisfied and will not return.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
2.0
responsiveness
3.0
punctuality
4.0


GRACE S.
06/2015
5.0
window treatments
  + -1 more
unknown
Rating CategoryRating out of 5

Susan H.
06/2015
4.0
window treatments
  + -1 more
unknown
Description of Work: I bought ready made curtains and they hemmed them. Years ago

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0


Jamie D.
05/2015
5.0
replacement windows, window treatments
  + 0 more
unknown
Description of Work: We purchased Hunter Douglas honeycomb shades for all 15 windows in our townhouse. Our sales rep, Mitch, was great -- very responsive, informative, and professional. We spent a little more money than I intended to, but what can I say, window shades are expensive if you want quality. We also have some rather difficult windows in our house -- large, hard to reach, and special shapes. Install was great too. I gave a "B" on responsiveness because the store was supposed to call me approximately 3-4 weeks later, when our order came in, but I didn't hear from them and after 4+ weeks I had to reach out to Mitch, who then got everything moving again. I recommend Innuwindow and would use them again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Response from Innuwindow
Thanks for the review. You had a complicated window opening that required some engineering. We're happy everything went in well and you're enjoying your shades. Specialty shades such as yours are fabricated and shipped separately from standard shades. We had some confusion on the delivery of that final shade which caused the delay. I'm glad we were able to get everything done for you and that your overall experience was positive with our company.

ALEXANDRA N.
05/2015
5.0
window treatments
  + -1 more
unknown
Description of Work: New hunter Douglas blinds installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Kathleen I.
05/2015
2.0
window treatments
  + -1 more
unknown

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
1.0
punctuality
1.0

Yes, I recommend this pro

Response from Innuwindow
After seeing this review I spoke with this client. She was a satisfied previous customer and had moved to a new home in 2010(?). She had us come out to quote some work and a member of our team, after visiting her home, dropped the ball and did not follow through. She never followed up with us either so we were unaware this had happened. We only found out after seeing her recent Angie's List review and giving her a call. We feel extra bad as we disappointed a previous happy client and we lost the opportunity for additional work. We now use an online scheduling system which keeps track of our client visits to help avoid instances like this. And we ask this client's forgiveness and hope this was an extremely rare occurence.

David G.
04/2015
5.0
replacement windows, window treatments
  + 0 more
unknown
Description of Work: Innuwindow installed a Duette arch window treatment, it went well and looks nice.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$765

Jonathan P.
03/2015
4.0
window treatments
  + -1 more
unknown
Description of Work: They installed blinds in approx. a dozen windows. No complaints, just pricey. The installation was in early 2010 but I couldn't enter a date that far back.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Jonathan R.
03/2015
5.0
window treatments
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Michael W.
03/2015
5.0
window treatments
  + -1 more
unknown
Description of Work: Innuwindow showed us shutter and blind options, came to our house to measure, and then installed shutters in one room and blinds in another. They had great suggestions, the prices were reasonable, the installation went smoothly, and the work looks great

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael S.
02/2015
5.0
window treatments
  + -1 more
unknown
Description of Work: innuwindow helped me pick out insulating curtains and blinds for a wall of glass looking out over a lake. the materials look great and their installers were first rate. I

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

DEBBIE S.
02/2015
5.0
window treatments
  + -1 more
unknown
Description of Work: I worked with someone there who helped me figure out what I wanted for the window in my newly remodeled bathroom. I was very happy with the service and the product. It was a bit expensive but I don't know whether you could do better elsewhere.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

John D.
01/2015
5.0
window treatments
  + -1 more
unknown
Description of Work: We chose a Hunter Douglas blind for our sliding patio doors in their showroom. They came to the house to measure, then came back to install when the blind was ready. There was a fabric imperfection in the blind, so they re-ordered another blind and installed without any problem. They were wonderful to work with.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Bryan M.
01/2015
5.0
window treatments
  + -1 more
unknown
Description of Work: Helped us select shades, came to house and installed them. Went smoothly, we are very happy with the shades, they've been working well for more than a year. Second time we've used them, will use them next time.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Contact information

595 Worcester St, Natick, MA 01760

www.innuwindow.com

Service hours

Sunday:
12:00 PM - 5:00 PM
Monday:
10:00 AM - 6:00 PM
Tuesday:
10:00 AM - 6:00 PM
Wednesday:
10:00 AM - 6:00 PM
Thursday:
10:00 AM - 8:00 PM
Friday:
10:00 AM - 6:00 PM
Saturday:
10:00 AM - 6:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Window Treatments,
Windows,
Interior Design and Decorating,
Upholstering,
Window Cleaning,
Siding,
Furniture - Custom Made,
Furniture - Sales,
Gifts

FAQ

Innuwindow is currently rated 4.7 overall out of 5.

Sunday: 12:00 PM - 5:00 PM

Monday: 10:00 AM - 6:00 PM

Tuesday: 10:00 AM - 6:00 PM

Wednesday: 10:00 AM - 6:00 PM

Thursday: 10:00 AM - 8:00 PM

Friday: 10:00 AM - 6:00 PM

Saturday: 10:00 AM - 6:00 PM

Innuwindow accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Innuwindow does not offer free project estimates.
Yes, Innuwindow offers eco-friendly accreditations.
No, Innuwindow does not offer a senior discount.
No, Innuwindow does not offer emergency services.
No, Innuwindow does not offer warranties.
Innuwindow offers the following services: ONE OF THE NATION'S LARGEST INDEPENDENT HUNTER DOUGLAS DEALERS. COMPLETE MEASURING, DESIGN, AND INSTALLATION SERVICES. READY MADE & CUSTOM DRAPERY, CURTAINS, BEDDING, BLINDS, SHADES, SHUTTERS, SKYLIGHTS & MOTORIZATION. WE ALSO HAVE GREAT ACCENT FURNITURE, GIFT ITEMS, QUILTS, AND FRAMED ART.
WE DO NOT OFFER SIDING OR REPLACEMENT WINDOWS.

Contact information

595 Worcester St, Natick, MA 01760

www.innuwindow.com

Service hours

Sunday:
12:00 PM - 5:00 PM
Monday:
10:00 AM - 6:00 PM
Tuesday:
10:00 AM - 6:00 PM
Wednesday:
10:00 AM - 6:00 PM
Thursday:
10:00 AM - 8:00 PM
Friday:
10:00 AM - 6:00 PM
Saturday:
10:00 AM - 6:00 PM