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Innuwindow

Window Treatments, Windows, Interior Design and Decorating,

About us

Innuwindow has been serving Greater Boston homeowners since 1989, offering a wide variety of quality window treatments from Roman shades to custom drapery. Business is about more than making a sale, it's about providing excellent customer service and helping clients create their dream home with the perfect window designs. Our friendly design team will help you create the perfect room, while our delivery and installation teams make putting it all together easy.

Business highlights

35 years of trusted experience

Services we offer

ONE OF THE NATION'S LARGEST INDEPENDENT HUNTER DOUGLAS DEALERS. COMPLETE MEASURING, DESIGN, AND INSTALLATION SERVICES. READY MADE & CUSTOM DRAPERY, CURTAINS, BEDDING, BLINDS, SHADES, SHUTTERS, SKYLIGHTS & MOTORIZATION. WE ALSO HAVE GREAT ACCENT FURNITURE, GIFT ITEMS, QUILTS, AND FRAMED ART.

Services we don't offer

WE DO NOT OFFER SIDING OR REPLACEMENT WINDOWS.

Amenities



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7241 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
10%
3
1%
2
4%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.2
professionalism
4.8
responsiveness
4.7
punctuality
4.8
Showing 101-125 of 241 reviews

Susan Cohen Michael K.
10/2017
4.0
window treatments
  + -1 more
Very well.
Description of Work: Blinds and curtains

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

ANTONETTA S K.
10/2017
5.0
window treatments
  + -1 more
Perfect! They were great!
Description of Work: Shades for the entire house

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ROSEANNE S.
02/2013
5.0
window treatments
  + -1 more
The service was very well done. It was a good value for the quality of work done. I will definitely use them again in the future.
Description of Work: We used them again to install a roll-up blind on our glassed in porch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Rebecca P.
02/2013
5.0
window treatments
  + -1 more
The service was good. The product was great. We are really happy with the wood shutters downstairs. The installation was great and we liked the guy who put them in. For the upstairs shades, we have had some problems with them fitting in the windows. One of the shades had to be re-cut and dropped off but never installed for us. We ended up putting it back in. We also had to call them to find out when the shades were ready to be installed after we were told they would call us. But overall we were happy with the service.
Description of Work: We had interior wood shutters put on and cellular blinds put in.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0


MICHAEL H.
02/2013
5.0
window treatments
  + -1 more
The service turned out just fine. The service was good and I am happy with the work.
Description of Work: They put up some vertical blinds in one of our rooms.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ROBERT L.
02/2013
5.0
window treatments
  + -1 more
The service turned out fine. We were pleased with the service. They were on time and very resp[responsive.
Description of Work: They installed a blind on a skylight that we have.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Althea E.
11/2012
5.0
window treatments
  + -1 more
It was a very good experience....was able to order all the window treatments that I needed in the comfort of my own home.... Would definitely recommend them and will use them again
Description of Work: Susan Main, the consultant arrived promptly and was very helpful..... I just moved into a new home and needed blinds for every window.... She showed me many samples and had very helpful suggestions.....

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Christine S.
09/2011
5.0
window treatments
  + -1 more
My husband used Innuwindow to install Hunter Douglas shades in his condo in 2001 and was very happy with them. I had used another company, and a different brand product, in my previous home. Comparing those two brands, we felt the Hunter Douglas products were superior. When we purchased another home in 2011, we called Innuwindow again. Mitch came out to our home and spent a lot of time with me, helping me decide which products would work best in what windows. Deciding what would work for our four season sun room was particularly challenging (two sliding glass doors plus two 8'x5' windows). He was patient and friendly. When I had questions over the following days, he was easily reachable by phone and e-mail. Although I had looked at helpful sample books at my home, there was one product I felt I needed to see in person, so I went to the Innuwindow showroom in Natick the following week, where Mitch spent some more time with me. I had another company do a quote for the exact same Hunter Douglas products (with the exact same features) and that company had to drop their quote two times just to get to the price that Mitch offered me in his very first quote! We decided to go with Innuwindow and ordered 20 different shades and blinds, including the two massive windows and two sliders in our sunroom. I was told my shades would take 3 to 4 weeks to come in. At 3 weeks, most of the shades were in the store and Mitch promptly called me to schedule my install the following week, when the rest of the products would arrive. The installer, Chris, came out to my house to install the shades and blinds and did a great job. He was friendly, quick, and did the work neatly. The following day, Mitch called me to follow-up on the install and make sure I was happy. We have several more windows that need shades and we'd like to order some curtains in the future. We will definitely be calling Innuwindow again!
Description of Work: Innuwindow installed 20 custom window treatments (shades and blinds) in our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

SEAN F.
06/2011
5.0
window treatments
  + -1 more
Everything went well. They very east to work with and had a nice selection to choose from. They were also very friendly and professional. I would use this company again.
Description of Work: I justed ordered some product from this company. I have also had them install some curtains and shades in my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ELIZABETH D.
06/2011
1.0
window treatments
  + -1 more
Everything went terribly. The design team didn’t take into account the area in which I wanted to drapes to be hung. It turned out that I couldn’t hang the drapes in this area. I would not use this company again.
Description of Work: They made some custom made shears for me.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0


RONALD H.
06/2011
5.0
window treatments
  + -1 more
Everything went great. They were prompt and pleasant to deal with. I would recommend this company highly. Overall, they did a very nice job.
Description of Work: They installed some blinds for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ALEXANDRA C.
06/2011
5.0
window treatments
  + -1 more
Everything went great. The crew was very helpful and knowledgeable. They were very efficient as well. I would us this company again.
Description of Work: They installed some shades for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jim S.
06/2011
5.0
window treatments
  + -1 more
Everything went just fine. They were very nice and easy to work with. They were helpful as well. I would use this company again. They were very pleasant to deal with.
Description of Work: I purchased some curtain rods and rings from them.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tilia J.
06/2011
5.0
window treatments
  + -1 more
Everything went great. I have used them several times. They service and quality of work is excellent. I would use this company again.
Description of Work: They came out and installed some blinds. They have also done work for several other houses of mine.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MARIA D.
06/2011
5.0
window treatments
  + -1 more
Everything went great. They were knowledgeable and reliable. There customer service was excellent as well. Overall, I was very happy with the company and don’t have any complaints. I would use this company again.
Description of Work: They came out and installed some window treatments for.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Susanne W.
06/2011
5.0
window treatments
  + -1 more
Everything went great. They were very prompt and professional. There prices were very reasonable as well. I would use again.
Description of Work: They came out fixed out window shutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rob T.
06/2011
5.0
window treatments
  + -1 more
They were great to work with. They came out and gave me the estimate and did everything they promised. Working with someone with such great knowledge was a good experience.
Description of Work: Shading installed. They installed 4 Hunter-Douglas shades.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Phoebe C.
05/2011
5.0
window treatments
  + -1 more
We had heard about Innuwindow on NPR and had passed their shop on Route 9. When we went in to look around, Mitch oriented us to various products and help us narrow down our selection. When he came to our home to measure, he brought several books of samples to further help us figure out what we wanted so we could look at the products in the setting of our home and the natural light, etc. We are very pleased with the final product and the shades seem to be of very high quality. Mitch and the other people at Innuwindow (including all the installers) were consistently friendly and responsive. Our only regret is that we spent as much money as we did. However, we know that we got a top-of-the line product backed by extended warantees and excellent service.
Description of Work: Help with selection of custom window shades (honeycomb shades + wood blinds) for almost entire home, measuring prior to installation, installation of shades

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Karen T.
05/2010
5.0
window treatments
  + -1 more
We first visited the store front in Natick - the salesperson (Rick) was very professional. When he later came to our home to measure, I was surprised at how easily he was able to suggest the right fabric style and color. We wanted some color in the house, not just off white, and he did a fabulous job at choosing shades that look great with our wall colors and furniture. The installers were very professional and did a great job. The shades look fantastic. I got a second quote on the identical shades from a different company which promised me they would be cheaper because they don't have the advertising and prominent storefront like Innuwindow. This other company actually came up with a higher price. So I feel that Innuwindow gave me a good price.
Description of Work: Installed Hunter Douglas window shades (Vignette roman shades and Applause honeycomb shades) in most of our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Barry W.
01/2009
5.0
window treatments
  + -1 more
We chose to go with a provider closer to home. Innuwindow was approximately 15 miles from our house, while the dealer we chose was only two blocks away. It pays to stay close to home and work with your neighbors. Larger stores are frequently not the best choice.
Description of Work: We visited the showroom, which was extensively stocked. The gentleman who helped us was very helpful and offered to come to our home with samples and recommendations. We decided not to use this company because we felt that the pricing was too high for what we wanted to do. Although this shop carries the same brands as the one we chose to go with, we learned that retail pricing for window treatments is at the discretion of each retailer. It pays to shop around for someone who understands that not everyone has unlimited funds.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Response from Innuwindow
We appreciate the member's feedback. It seems he experienced all the good things about innuwindow without purchasing from us. There are many products in the marketplace and we are unsure what this member looked at and what they ultimately purchased. We sell quality products at competitive prices and wish this member would have come back to us if our prices were out of line given he was impressed with our company. Many times people are sold a lesser product which may still carry the same brand name. We hope this member will give us another try in the future. Other than his price issue I'm honored he thought so highly of us. And please remember, we are locally owned and operated as well.

GEORGE S.
09/2007
5.0
siding, window treatments
  + 0 more
They did a fabulous job. I love the remotes on the skylights. It is a very nice feature. They were detailed and explained everything to me when they were finished. I would recommend them. I thought the price was reasonable as well. They are great.
Description of Work: They installed covers with roll up shades on seven skylights in our home. Some are set on sensors with remote controls. They also installed regular shades on about 12 windows through the rest of the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jeff K.
04/2007
5.0
window treatments
  + -1 more
They were very helpful throughout the entire process. They helped us select the fabric for the shades and they also measured the windows for us. The work they did was exquisite, but it was expensive. We thought it was worth it though and we thought they did a great job installing the window treatments.
Description of Work: They installed roman shades in three windows in our house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from Innuwindow
THANK YOU FOR RATING US HIGHLY. WE TRY TO OFFER THE BEST VALUE IN THE MARKETPLACE FOR THE PRODUCTS WE SELL WHILE ALWAYS OFFERING THE HIGH QUALITY WORKROOMS AND FABRICATORS. PLEASE CALL US WITH ANY QUESTIONS OR FUTURE NEEDS. JEFF KAPLAN, INNUWINDOW

02/2007
5.0
window treatments
  + -1 more
I HAVE HAD A GOOD EXPERIENCE WITH INNUWINDOW SINCE I FIRST USED THEM IN 2003. THEIR DESIGN STAFF IS GOOD AND MANY OF THEM HAVE BEEN THERE FOR A LONG TIME. THE QUALITY OF THE WINDOW TREATMENTS AND INSTALLATION WERE GOOD. I HAVE WORKED WITH INNUWINDOW ON SEVERAL JOBS. THEY ARE GOOD AT EXPLAINING OPTIONS & HELPING ME SELECT FABRICS. I HAVE DRIVEN THERE MANY TIMES & SOMETIMES FIND RTE 9 TOUGH. INNUWINDOW CAN BE MUCH LESS EXPENSIVE THAN USING AN INTERIOR DESIGNER FOR WINDOW TREATMENTS. THEY HAVE KNOWLEDGEABLE DESIGNERS WHO WILL VISIT YOUR HOME. ON WEEKENDS, IT CAN BE VERY CROWDED & IT MIGHT MAKE SENSE TO FIGURE OUT A WAY TO SCHEDULE SOME CUSTOMERS OR HELP PEOPLE UNDERSTAND HOW LONG THE WAIT WILL BE.
Description of Work: I PURCHASED WINDOW TREATMENTS FOR TWO ROOMS IN OUR HOUSE (KITCHEN AND FAMILY ROOM).

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

STEPHEN F.
10/2006
5.0
window treatments
  + -1 more
We were very satisfied with the results. They come to your house and do all of their own measurements to ensure a proper fit. This was especially important in our older house where the window frames are not perfectly square. If possible, I would recommend working with the owner, Jeff, as his experience and familiarity with all things windows will save you a lot of time.
Description of Work: Company installed blinds for 4 different windows (2 different styles).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

PATRICIA M.
12/2001
2.0
window treatments
  + -1 more
DRILLED HOLES IN VICTORIAN WOOD. ALL BLINDS WERE CROOKED. COMPANY REPRESENTATIVE BECAME ARGUMENTATIVE. THEY DID NOT TAKE ANY RESPONSIBILITY FOR A LONG TIME. IN THE END, THEY DECIDED TO RECTIFY THE MATTER AND ARE REPLACING OUR BLINDS.
Description of Work: HAD BLINDS INSTALLED.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
3.0
punctuality
4.0


Contact information

595 Worcester St, Natick, MA 01760

www.innuwindow.com

Service hours

Sunday:
12:00 PM - 5:00 PM
Monday:
10:00 AM - 6:00 PM
Tuesday:
10:00 AM - 6:00 PM
Wednesday:
10:00 AM - 6:00 PM
Thursday:
10:00 AM - 8:00 PM
Friday:
10:00 AM - 6:00 PM
Saturday:
10:00 AM - 6:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Window Treatments,
Windows,
Interior Design and Decorating,
Upholstering,
Window Cleaning,
Siding,
Furniture - Custom Made,
Furniture - Sales,
Gifts

FAQ

Innuwindow is currently rated 4.7 overall out of 5.

Sunday: 12:00 PM - 5:00 PM

Monday: 10:00 AM - 6:00 PM

Tuesday: 10:00 AM - 6:00 PM

Wednesday: 10:00 AM - 6:00 PM

Thursday: 10:00 AM - 8:00 PM

Friday: 10:00 AM - 6:00 PM

Saturday: 10:00 AM - 6:00 PM

Innuwindow accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Innuwindow does not offer free project estimates.
Yes, Innuwindow offers eco-friendly accreditations.
No, Innuwindow does not offer a senior discount.
No, Innuwindow does not offer emergency services.
No, Innuwindow does not offer warranties.
Innuwindow offers the following services: ONE OF THE NATION'S LARGEST INDEPENDENT HUNTER DOUGLAS DEALERS. COMPLETE MEASURING, DESIGN, AND INSTALLATION SERVICES. READY MADE & CUSTOM DRAPERY, CURTAINS, BEDDING, BLINDS, SHADES, SHUTTERS, SKYLIGHTS & MOTORIZATION. WE ALSO HAVE GREAT ACCENT FURNITURE, GIFT ITEMS, QUILTS, AND FRAMED ART.
WE DO NOT OFFER SIDING OR REPLACEMENT WINDOWS.

Contact information

595 Worcester St, Natick, MA 01760

www.innuwindow.com

Service hours

Sunday:
12:00 PM - 5:00 PM
Monday:
10:00 AM - 6:00 PM
Tuesday:
10:00 AM - 6:00 PM
Wednesday:
10:00 AM - 6:00 PM
Thursday:
10:00 AM - 8:00 PM
Friday:
10:00 AM - 6:00 PM
Saturday:
10:00 AM - 6:00 PM