Jim Sullivan Masonry

Jim responded quickly and came right out to give me an estimate. Unfortunately it seems that I misunderstood the purpose of the coupon. I thought that I had a very small repair job that would be close to the $300 value I purchased. Jim explained to me that the coupon was really to be used in a bigger project, and he wasn't really interested in a small repair job. Perfectly understandable that a provider would choose to work only on large projects. I guess I needed more of a handyman than a mason, because I wanted the wall repaired and not rebuilt. I think perhaps that the description of this "big deal" could be more explicit to prevent this type of misunderstanding.

I contacted Jim on Thursday, March 6th and explained that a plumber fixing my hot water heater indicated that my flex pipe from the furnace/hotwater heater was pointing down the chimney instead of up and that it needed to be repositioned. I was told by the plumber and confirmed by Jim that this would mean removing 2 rows of bricks, redirecting the flex pipe upward, and reinserting the bricks below the T pipe. Jim quoted me for a service call. We made an appointment for March 7th between 9:30-10:00 am. Jim called when he was about 10 minutes away. When he arrived, Jim assessed the situation and called me to indicate that he would also need to move the chimney liner up and add a few bricks to the top of the chimney for an added cost of $75 which I deemed very reasonable. I also mentioned to Jim some cracks (Jim also noticed them) in the lower part of the chimney and he said he would fill them at no charge. Jim was very professional, he explained everything that needed to be done (both to my mother who was on-site and in to me via phone), completed the job on time and cleaned up all debris. I would definietely hire and recommend Jim to anybody that needs masonry/chimney work.

It went well, showed up on time, provided before and after pictures. All is well with the chimney this winter.

Mr. Sullivan was professional, punctual and efficient. He was in constant contact with me as I was working while he was at the house. He left the work site clean each evening. He finished on time and I was 100% satisfied with the work. I have used him before and will use him again.

Mr. Sullivan and his team worked under very challenging worksite and winter conditions and built EXACTLY what we wanted! With only a picture of what we hoped for and few very short discussions he built a fireplace that perfectly fit our new home. His suggestions regarding materials were spot-on and may have saved us from a serious mistake. His communications and daily status reports were the best of anyone working on this project. Post construction discussion with the town building inspector confirmed that the work was up to par and passed all requirements. The inspectors in our town are very strict, so we were very pleased to hear them praise Mr. Sullivans work. Many Thanks Jim!

Jim was great. Work was perfect. I will recommend him to anyone needing services. Great experience.

the job went well. He showed up on time and completed the work quickly and efficiently. Before leaving the work site was cleaned of debris each night.

this guy never even responded to our request for service

showed up on time and chimney work was done correctly

I moved into my house a few months back. The systems were in theory cleaned and checked to meet fire code. After several attempts to use one wood stove and smoke backing into the house, I decided to call someone to check it all out. Jim was very quick to pick up and discuss my situation. He happened to be coming my way the next day and was able to complete a job early enough to stop by my house. So in less than 24 hrs, I had him working on my stove. He discovered that the smoke shelf was fully covered with ash to the extent it was blocking the chimney. After a thorough cleaning, he tested the system and showed all was working. He also checked the associated chimney to verify it was clean, then checked a second stove and additional fireplace to ensure everything looked good. Jim and his assistant did a very good job and were very personable. Cleanup was decent, though I had to do a little more cleaning after they left only because I have small children and didn't want them around some of the ash, etc. Overall I'm pleased and would use Jim again. Longer-term update: Jim has been fantastic in his support via email. As I'm attempting to use wood as a primary heat source for the first time, I'm having to learn quite a bit. He has been incredible responsive and very helpful!

Our old chimney had been painted over to try and hide some of the rotting masonry before we bought our house 3 years ago. The previous owners had also tarred over the old flashing and there were cracks starting to appear in the tarred over crown After a couple seasons we started to see a leak in our son's bedroom. No doubt the previous, hasty repairs performed were attempts to stop the same thing we saw after moving in. I spoke with several masons and chimney guys about repairing our chimney and I was staring to become concerned when each one stated something different than the next. Many of the bigger roofing/chimney companies were quoting several thousand dollars to just re-flash the chimney but weren't addressing the other possible water entries (cracked crown, damaged stucco). Others wanted to do a total tear down for well over $10,000. It was a breath of fresh air when I met Jim Sullivan. He seemed to summarize what all of the other contractors were saying, but addressed the problem as a whole and was confidant that he could fix my chimney. With over 30 years experience he correctly diagnosed the problems (he's seen it all) and was able to come up with a reasonable plan. He was honest in his assessment and timely with a reasonable quote. Jim works with a 2 man crew. He is always on-site for the work and is literally seconds away with an email or a call. They worked for ~ 2 weeks, weather permitting and left my roof and yard in pristine condition. Another reviewer mentioned Jim is a "character" and I agree, but in the best way. He was always quick with a joke to either my son or my wife, some might call that unprofessional but I considered it personable. It doesn't look like easy work but Jim takes great pride and enjoyment from his work and interaction with customers. A few small problems arose, to be expected with such a large project, but I was more than satisfied with Jim's responses. He had to replace 2 liners that cracked/shifted in the demo and there were a couple shingles that were damaged from the staging. Jim went out of his way to find the exact matching shingles and get them replaced free of charge. All in all I was completely satisfied with the work Jim and his team did. No leaks, great responsiveness and the chimney looks great, all at a fair price. I would have no hesitation to use him on future projects.

Jim Sullivan was quite knowledgeable providing us pictures of the problem done by a previous contractor a written quote on the cost of the repair and photos of the finished product. Would highly recommend him co anyone who needs a trustworthy repair company.

Jim is an upright guy, he did what he said he would do for the price he quoted. He had to move the date a couple of days due to bad weather (working on a roof in a storm is not a good idea) but he communicated with me promptly on the delay and even worked the weekend to lessen the delay. Both men are very personable and I would definitely hire him again. As a matter of fact I have already referred him to a friend of mine that needs a couple of chimneys repaired.

Jim was professional. He kept in contact throughout.

Great job!. Jim Sullivan is professional and competent. He responded quickly and got the job done in a timely manner. It looks great.

Arrived on time. Made sure to put down floor covering. Inspected chimney and took pictures to review. Send picture to my email address for my records.

After a delayed start, Jim professionally repaired/replaced the top of the chimney; the work was an exact match with the original masonry. He worked diligently, even through inclement weather, until the job was done. He left the job site perfectly clean.

It worked out and he did a good job. It was close to $1200, I had some extra work done. It was a job that just needed to be done and he did it for me. I would use him again.

We had bought a deal from Angie's List for masonry work. However, his prices were much higher than anyone else we talked to. We ultimately had the work we wanted done by someone else. We used the coupon to just have him power wash part of the wall. That's all he did.

Within a short time of having Sullivan Masonry rebuild a large center chimney in my colonial house in fall 2011, water was leaking into my house. The new flashing was not holding and the entire masonry structure of the chimney was soaked and water was seeping through the chimney into my attic and all the way 3 stories down into the chamber in my basement. The chimney was totally soaked from the attic to the basement. I called Sullivan back and he tarred under the flashing and used Thompson's water seal to coat the chimney. Within a couple more months water was again pouring into the attic, seeping through the masonry and collecting in the basement. I called Sullivan again, and he did not show up. Then, I called several masons who said the flashing was inadequate, and the cap was cracked and was detached and lifting off the brick chimney, and was not constructed correctly and should have been tied into the brick work. Additionally, my furnace flue pipe was detached and outgassing CO and moisture into the chimney, and the roof was damaged and had several holes caulked over when Sullivan masonry set up the scaffolding. Sullivan left me with a very expensive chimney which was leaking due to a poor cap and inadequate flashing, a damaged roof , and a broken furnace exhaust pipe. I had to pay over $5000 to another mason and a carpenter to remove and replace the cap and flashing, and repair my roof and furnace pipe.

Very well. Jim is very prompt and communicative.

He was late first day of job, sent an email but I was not on computer and didn't know told him to please let call me when he will be late. He did a good job.

The quote given by Jim Sullivan Masonry was a little high. That's why I didn't go with them. He mailed me a quote within a few days. I appreciated the fact he was actually willing to write it down and send me an official quote, as compared to the other companies, not including [00:04:12], but there were two other companies I called that weren't willing to write their prices down, so I appreciated that. There really wasn't much to it. He came, gave me an estimate and three days later, he mailed me an estimate.

Jim was very prompt in responding to all of my inquiries from the initial contact through finishing the job. We had a pretty tight schedule with some other work that we were doing and Jim worked with us to get the work done in the proper time window.

Weather delayed the start of the project. He is a bit of a character, but his work is very good and we're are pleased with the results.