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New Generation Window Cleaning

Window Cleaning, Windows

About us

We are a small local company that focuses on service. We provide quality service at an affordable price. We arrive on time. Jack or Michael is present on every job. Even in these tough times we are proud to say our business has grown each year. We have added pure water cleaning for many types of windows with wonderful results. We are thankful for our loyal customers.

Business highlights

47 years of trusted experience
Emergency Services Offered

Services we offer

PLEASE SEE BELOW

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

Check

Reviews

4.984 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
0%
3
0%
2
0%
1
7%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
4.9
punctuality
4.9
Showing 26-50 of 84 reviews

Catherine Y.
05/2014
5.0
window cleaning
  + -1 more
Prompt, professional team quiet, while moving inside house, quite and very professional when cleaning outside portion of windows. Cheerfully cleaned 3 large plate glass windows which are difficult to access. Overall very happy with quality of work at a great price. Plan to have back for the next time when windows need cleaning. Absolutley would recommend to others with no hesitation!
Description of Work: Washed windows inside and out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$265

Robert C.
04/2014
5.0
window cleaning
  + -1 more
All went very well - showed up on time, did a great job and took 1 hour. Price was very reasonable.
Description of Work: Cleaned 13 windows and one patio door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$150

joseph W.
03/2014
5.0
window cleaning
  + -1 more
He's terrific. I couldn't recommend him more highly. They were puncutual, they were reasonable, polite. It was a pleasure to work with them.
Description of Work: Cleaned my windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Devon H.
01/2014
1.0
window cleaning
  + -1 more
After reading the stellar reviews of New Gen Window Cleaning here on Angie's List, I reached out to Jack to get my home's windows cleaned. At first Jack replied promptly with a few questions to help him build a price for me. However he then become unresponsive requiring me to reach out multiple times after radio silence for several days. He finally provided per-window pricing, and I tried to get the ball rolling on scheduling a date to get the work done. He didn't reply for 6 days, then asked for my phone number which I provided the next day. I never heard from him again.
Description of Work: .

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Patricia T.
11/2013
5.0
window cleaning
  + -1 more
New Generation came and cleaned my first floor windows. They were very professional, prompt, and made their way through my house quietly as they worked. During their time there, I noticed other windows I needed to have cleaned and asked them if they could do my basement and garage windows. They were very obliging and accommodating and did a wonderful job! The cost was very reasonable. I will be calling them again in the spring and next fall.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Elizabeth J.
11/2013
5.0
window cleaning
  + -1 more
Great! They scheduled my service on my first call to the company. 3 guys showed up at the exact date and time scheduled, and went right to work. One side of the house is 3 stories and I also have a crazy window in the hall the is kind of like a skylight, they cleaned them all. The windows were not cleaned on the outside for about 10 years, (found out from the previous owner). They removed all the screens and offered to put them in the basement, I declined them moving the screens down only because I wanted to label them before I put them away for the winter. I will call them again when the outside of the windows get bad because my windows don't tilt in for easy cleaning. Felt really good about using a local family owned and run business.
Description of Work: Cleaning approx. 24 windows inside and out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

Diana K.
11/2013
5.0
window cleaning
  + -1 more
They were very good and they cleaned up well after themselves after. He was also very professional, responsive, and arrived on time. They came at 8am and were done by 1pm.
Description of Work: They came to clean my windows.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Joseph S.
11/2013
5.0
window cleaning
  + -1 more
They did a terrific job! Explained things every step of the way, thoroughly cleaned everything... It was great.
Description of Work: cleaned all windows in my house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$320

MaryEllen D.
10/2013
5.0
window cleaning
  + -1 more
They arrived on time, did what they said they'd do, and then some! Very professional, yet engaging. Extremely satisfied. Would highly recommend and will definitely use again!
Description of Work: Cleaned all windows, inside and out, including jalousied windows in the porch!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

James P.
10/2013
5.0
window cleaning
  + -1 more
Contacted Jack to get an estimate of how much it would cost to wash the windows in our home. I could tell from the professional manner in which Jack conducts himself on the telephone that I would be happy with his services. He and his two assistants arrived at our home on time. They quickly got to work and completed the job in a timely manner. They did a fabulous job. The windows had not been done in over two years and were very dirty. We were thrilled with the outcome. Doing business with Jack was a pleasure. We highly recommend using New Generation Window Cleaning. We will certainly call Jack again!!
Description of Work: Washed windows and screens.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

frances M.
09/2013
5.0
window cleaning
  + -1 more
Super clean windows. Great job!
Description of Work: They washed windows and storm windows on a 2 story cape.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Priscilla W.
09/2013
5.0
window cleaning
  + -1 more
Everything went very well. They responded quickly, came when promised. They did an outstanding job. The windows are so clean, they look like they are not there. Will have them back in the spring.
Description of Work: Washed all windows, inside and out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Annmarie D.
08/2013
5.0
window cleaning
  + -1 more
The 2-person team arrived at the scheduled time and washed all windows, including some ones that were difficult to reach. The owner gave me some tips on how to keep the windows cleaner and in better condition. I also thought the price was fair. My windows never looked so clean! I will be calling them again next year.
Description of Work: Washed all windows, including some difficult to reach windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Mary R.
07/2013
5.0
window cleaning
  + -1 more
They were professional, cleaned up after themselves and did a great job. Would highly recommend!
Description of Work: Washed all windows (8 over8's) on second floor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Rosemary K.
07/2013
5.0
window cleaning
  + -1 more
I was very pleased with the service provided by Jack and his associates. Jack gave me a quote over the phone as my house is very basic. We scheduled an appt. and Jack and 2 others arrived on schedule. The work was completed in 1.5 hrs. and the cost was very reasonable. They did a terrific job. Jack was very personable and professional. Had I known my windows would look so good, I would have done it much sooner. I plan to use New Generation Windows again and have already recommended them to my neighbor.
Description of Work: Cleaned all windows in single-family house, inside and out, including skylights.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Andrew F.
05/2013
1.0
window cleaning
  + -1 more
I called New geneartion and left a voicemail explaining that I was interested in getting an estimate for cleaning the windows in my home. It's three days later as I write this and nobody has called me back. I guess they must be too busy with all the other satisfied customers.
Description of Work: Nothing. I didn't receive a return call.

Rating CategoryRating out of 5
responsiveness
1.0


Response from New Generation Window Cleaning
Sometimes things happen. Sorry.

David N R.
05/2013
5.0
window cleaning
  + -1 more
Jack returned my call promptly, and gave me a rough estimate over the phone. He was flexible and accommodating in scheduling. He arrived with an assistant exactly as scheduled, and did a first class job on all my windows. Was cheerful and professional throughout, and his price came in under the estimate. Will definitely use New Generations again.
Description of Work: Residential window cleaning at large condo, including doors and French doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

HENRY & JUDY G.
04/2013
5.0
window cleaning
  + -1 more
We got them from Angie's List. They were great. They were just very fair in their prices. They were very pleasant, and they did a great job for a reasonable price. Our house has very difficult windows, and it was a very fair price. With regard to punctuality, they were great. We would absolutely use them again in the future.
Description of Work: We used New Generation Window Cleaning to clean windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Linda G.
04/2013
5.0
window cleaning
  + -1 more
I sent Jack an email through his website and he called me that afternoon, gave me a quote and set up a date and time about a week later to wash the windows . He called me that morning to say that he had finished a job earlier than expected and asked if he could come earlier which was fine with me. Jack and his son Michael arrived shortly thereafter and got to work. My windows have never been this clean even though I wash them often. No more windows for me, I will leave it to the professionals. Jack and Michael were very professional and friendly and did a great job. I will use them again and have already recommended them to family and friends.
Description of Work: Washed windows and skylight.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Susan J.
03/2013
5.0
window cleaning
  + -1 more
I called, they came, they were professional, efficient, unobtrusive and personable.
Description of Work: Residential Window Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Gail R.
02/2013
5.0
window cleaning, replacement windows
  + 0 more
Jack arrived right on time. We have a house full of 12 over 12 windows, and 8 over 12 windows, and 6 4x4 skylights. They hadn't been cleaned in more than a year. It was slow difficult work, but was tackled professionally and done well. Good experience.
Description of Work: Window washing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$655

Paul F.
02/2013
5.0
replacement windows
  + -1 more
I will use then again without an hesitation
Description of Work: was first floor windows inside and out.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

BEVERLY W.
01/2013
5.0
window cleaning, replacement windows
  + 0 more
This is the third time I have used New Generation Window Cleaning and I am never disappointed. A father and son team who is professional, personable, reliable, reasonable, and on time.
Description of Work: A-Plus Experience
Rating CategoryRating out of 5
Yes, I recommend this pro
$150

Bryan D.
12/2012
5.0
window cleaning
  + -1 more
We choose to have the windows in our new house cleaned because its one of those things that's so time consuming especially when your first moving in. Jack showed up promptly with a another gentleman, they worked quickly and efficiently. The windows were unbelievabley clean when they finished. I will definitely be hiring them in the future.
Description of Work: We had the windows cleaned in a home we just purchased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Paul F.
12/2012
5.0
window cleaning
  + -1 more
Jack and his helper did an awesome job. We only did the first floor since we were having work done on the second floor. They were very friendly, prompt and did a great job. We will have them back to do the second floor once the work has been completed. I am glad we found a small operation like Jack and his helper!
Description of Work: Cleaning inside and outside first floor windows

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Contact information

3 Freedom Way, Merrimac, MA 01860

http://newgenwindowcleaning.com

Service hours

Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM
Saturday:
1:00 PM - 4:30 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Window Cleaning,
Windows

FAQ

New Generation Window Cleaning is currently rated 4.9 overall out of 5.

Monday: 7:30 AM - 5:00 PM

Tuesday: 7:30 AM - 5:00 PM

Wednesday: 7:30 AM - 5:00 PM

Thursday: 7:30 AM - 5:00 PM

Friday: 7:30 AM - 5:00 PM

Saturday: 1:00 PM - 4:30 PM

New Generation Window Cleaning accepts the following forms of payment: Check
Yes, New Generation Window Cleaning offers free project estimates.
No, New Generation Window Cleaning does not offer eco-friendly accreditations.
No, New Generation Window Cleaning does not offer a senior discount.
Yes, New Generation Window Cleaning offers emergency services.
No, New Generation Window Cleaning does not offer warranties.
New Generation Window Cleaning offers the following services: PLEASE SEE BELOW

Contact information

3 Freedom Way, Merrimac, MA 01860

http://newgenwindowcleaning.com

Service hours

Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM
Saturday:
1:00 PM - 4:30 PM