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M&N Cleaning

House Cleaning

About us

House Cleaning and Commercial we love it to do deep cleaning and also we have a regular house cleaning weekly,biweekly and once a month contact to us ,we will be happy to serve you. The best way to reach us directly you can call or text us at 617 719 0054 or email esmeralda9398@hotmail.com. Thank you

Business highlights

31 years of trusted experience

Services we offer

House Cleaning

Amenities

Free Estimates
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

4.9268 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
5%
3
3%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
4.8
Showing 26-50 of 268 reviews

Ali C.
11/2016
5.0
house cleaning
  + -1 more
Neilson and Maria are truly amazing. We have been so happy with their work over the past year and continue to work with them in our new home. They are trustworthy, efficient and tremendously professional. We love coming home after they have cleaned. They are also very honest and we trust them to be in our home alone. They are very flexible with timing. Additionally, they love our pug puppy. We highly recommend M&N for housecleaning services.
Description of Work: Housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from M&N Cleaning
Thank you so much looking forward to work with you un your new home.

Andrew B.
11/2016
5.0
house cleaning
  + -1 more
Fantastic - crew is great, respectful of our home, and does an excellent job!
Description of Work: Routine cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David K.
11/2016
5.0
house cleaning
  + -1 more
Neilson, Maria and their crew are awesome! I was just looking for basic cleaning but they go above and beyond. They move all the furniture, organize my stuff, make my beds and fold clothes and blankets, remove radiator covers and clean whatever the heck is in there...just incredible. They are also incredibly friendly and personable. My 3 year old looks forward to Neilson coming because he finds all the toys he's lost! Last visit my son actually ran over and hugged and kissed Neilson goodbye. And for this service their prices are extremely reasonable. I highly recommend them!
Description of Work: Cleaning for a 3 bedroom, 1 1/2 bath ~1500 sq ft house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$120

Response from M&N Cleaning
[Member Name Removed] and [Member Name Removed] thank you so much. We are here if you need it.

ANDREW C.
11/2016
5.0
house cleaning
  + -1 more
It went great. I have used M&N several times and each time they clean as if it's the first time. I will definitely use them again.
Description of Work: Deep cleaning of a 6 bedroom / 2.5 bathroom house. Fridge, stove, everything was cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$480

Mark C.
11/2016
5.0
house cleaning
  + -1 more
The cleaners are generally here when they say they will be and spend as much time as is needed to do a good thorough cleaning job. Neilson is very responsive to questions and comments. I have the utmost confidence in their honesty and feel very comfortable giving them the key to my house and being away while the work is being done. Any problems are addressed right away. I recommend them very highly.
Description of Work: Nielson and Maria did a cleaning before we moved into our new house and it was exceptional. I couldn't have asked for better service! There wasn't a speck of dust or dirt anywhere including inside cabinets and drawers. Since then we have hired them on a biweekly basis.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$120

Response from M&N Cleaning
Thank you so much [Member Name Removed] it is pleasure work with you.

John F.
10/2016
5.0
house cleaning
  + -1 more
Great. We have worked with Neilson and Maria for over a year and we would recommend them to anyone in search of a house cleaner
Description of Work: Full house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from M&N Cleaning
Thank you so much [Member Name Removed].

Yashoda D.
10/2016
5.0
house cleaning
  + -1 more
They are always on time and do an excellent job. They are very responsive to suggestions and are flexible with days if we need a raincheck. I was very impressed when they came the very first time. They squeezed us in on a pretty busy weekend. We had work done in our house and their was construction dust everywhere. We were expecting guests the next day and I was 9 months pregnant. The two of them showed up and got to work and cleaned the whole house with great care and attention to detail. Truly a job well done!
Description of Work: Maria and Nielsen and their team come every other week to clean our 2300 sq foot house. This includes floors, kitchen counter, bathrooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from M&N Cleaning
Thank you so much Yashora we are very happy with you all just let us know if you need anything.. Thanks

Anthony G.
10/2016
5.0
house cleaning
  + -1 more
Fantastic! Thorough and extensive. Far beyond what we expected. The place looked really great. They did everything from the hard stuff to the little touches. And very affordable! A must!
Description of Work: A condo-wide deep cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Anthony G.
10/2016
5.0
house cleaning
  + -1 more
Neilson and this crew are through, consistent, super friendly but professional. Neilson is responsive and flexible with scheduling. We're always pleased with their quality of their work, and their prices are competitive and totally reasonable for the Boston area!
Description of Work: Housecleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Susan R.
10/2016
5.0
house cleaning
  + -1 more
We HIGHLY recommend M&N for both regular housecleaning and an annual deep clean. Neilson and Maria and their team have been cleaning our home every 2 weeks for nearly 2 years and we could not be happier. We have had cleaners in the past but never as outstanding as M&N. We started out with a spring deep cleaning which was unbelievable. Our home has never had as thorough a cleaning. Neilson and I reviewed the list of what I wanted to have done (including stove, refrigerator and drapes) and they did a fantastic job on everything. Our regular cleaning is done every 2 weeks and it is always very thorough - I have never had any complaints or seen anything that was left undone. (unlike other cleaners I have used in the past which have been less than consistent). The kitchen and bathrooms sparkle and hardwood floors and carpets look great - even with 2 cats and a golden retriever. An added benefit is that the team is extremely pleasant and friendly - usually 2 or 3 people come together and work on different parts of the house at the same time. Neilson also always contacts us around a holiday to see if we need to change our day to make sure that we don't miss our regular cleaning. I am so grateful that I have them so I know I will be able to come home to a beautifully cleaned home after a long day at work.
Description of Work: Housecleaning every 2 weeks and a deep clean

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from M&N Cleaning
Thank you so much [Member Name Removed] and [Member Name Removed] we are so happy working with you guys .

DELMA S.
10/2016
5.0
house cleaning
  + -1 more
They clean our house. They cleaned on place any other had have clean. They did a wonderful job. Thank you!!!!
Description of Work: Clean our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from M&N Cleaning
Thank you [Member Name Removed] for everything. Neilson and Maria

Gary J.
10/2016
5.0
house cleaning
  + -1 more
Neilson and his crew are absolutely fantastic. We've used their services for two years now. We typically schedule them to come while we're at work, and we come home to a spotless house. I have recommended him to a friend (who paid about half of what he was being quoted by someone else) and would recommend him to anyone.
Description of Work: Cleaned our entire house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$95

Response from M&N Cleaning
Hi [Member Name Removed] you know we are if you need us anytime, thanks a lot.

stephen Z.
10/2016
5.0
house cleaning
  + -1 more
The crew does all that is asked of them and they do it well. They are willing to re-schedule if necessary. I am very pleased with their work and demeanor.
Description of Work: general housework.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$80

Stephanie K.
09/2016
5.0
house cleaning
  + -1 more
Neilson and his crew of 2 did a terrific job. I will definitely continue to use his service. When he walked through the apartment (empty at the time) he pointed out areas to clean that I hadn't even thought of; above the crown moldings in the kitchen, window sills. He replaced light bulbs and pointed out small repairs that I had overlooked. He was very professional and pleasant. He was recommended to me by a friend and I'm happy to recommend him to others.
Description of Work: Cleaning an entire 7 room rental unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Donghui W.
09/2016
5.0
house cleaning
  + -1 more
He always responded to my requests immediately, kept me updated on schedules and the time of arrival. He did excellent job every time, and I am very happy about it. I will sure use his service again in the future.
Description of Work: Neilson and his team have cleaned my condo and townhouse over the past three years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Kate C.
09/2016
5.0
house cleaning
  + -1 more
Neilson and crew have been cleaning for us for about 6 months and they're the best cleaners we've ever had. Plus, they're warm, caring, and so considerate. Couldn't be happier!
Description of Work: Home cleaning on a weekly basis

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from M&N Cleaning
Thank you so much it is always a pleasure working with you.

Sandra S.
07/2016
1.0
house cleaning
  + -1 more
Started with 4 people for 1 hour. Cost, $120. Soon decreased the "team" to 3 people for 1 hour, but cost remained at $120. Since I had not increased my requirements for work performed, charging $40/hr/person was out of line, but I thought the decrease in personnel would be temporary. It wasn't. On 7/29/16 M&N sent just TWO people, but charged $120. And Neilson must have cashed my check within a half-hour of my having written it, because it posted to my bank account very quickly. Of course it did! He must know from extensive past experience that stopping payment on a check that's already been cashed is difficult, almost impossible. And of course he never said anything about making good.
Description of Work: Standard housecleaning services at the going rate of $30/hour/person

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$120

Response from M&N Cleaning
Dear client. When we set up a meeting at your place in Boston you did ask me for quote to clean your apartment so I did we never talk about hour rate or how many people, so after 6 months or more you did took one day to talk about rate and I explain to you. The good thing about this review as I learn you never mention about the good job we did working with you butt in my memory I always going to remember you saying thank you as I exit the door. I do wish you good luck whichever company you choose. M&N Cleaning

Alexander S.
07/2016
5.0
house cleaning
  + -1 more
They gave me a quote first; came in time. They brought their own equipment and cleaning supplies. They've done excellent job cleaning the house
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from M&N Cleaning
Thank you so much [Member Name Removed] ,we are here if you ever need.

Alexander S.
07/2016
5.0
house cleaning
  + -1 more
They gave me a quote first; came in time. They brought their own equipment and cleaning supplies. They've done excellent job cleaning the house
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Marilyn V.
07/2016
5.0
house cleaning
  + -1 more
Neilson did the job without a blink. He even cleaned the sticky paint spill on the basement cement floor. Upstairs, his workers cleaned the hardwood and linoleum floors, the oven and refrigerator (didn't ask to), walls and woodwork, and bathrooms. They cleaned the carpet in the living room. He is very hardworking and we had to wait for his services. He was honest about this. Despite how busy he is, he was able to fit the job in. I would definitely hire him and his team again.
Description of Work: Asked Neilson to deep clean a large 2 family house in Malden built in the early 1900s in preparation for sale. The home has 4 floors which includes a basement. The basement was the hardest task for him and his team to do. It was dirty, dusty, had crumbled pieces of cement and rocks on the floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from M&N Cleaning
Thank you so much it was very nice working with you.

Erin S.
04/2016
1.0
house cleaning
  + -1 more
tried to schedule a time and it didn't work out. The last contact I had was that he/she would get back to me when he/she got back from vacation. I never heard back (despite me emailing after he/she would have already returned).
Description of Work: nothing

Rating CategoryRating out of 5
responsiveness
1.0

$59

Response from M&N Cleaning
I apologize for not responding. I know its late, it is my mistake. M&N cleaning hopes that if you found a service that you were happy with the result and we will always be available to try and schedule again.

Anthony G.
04/2016
5.0
house cleaning
  + -1 more
Neilson is such a pleasant provider. He's always very responsive and flexible with your schedule and needs. He and his team do a nice job overall for the cost. Time spent on job can vary, and, sure, there are rare occasions when little things get missed, but overall we're satisfied because they do a very good job and are friendly and professional. Strongly recommended!
Description of Work: Standard cleaning for a 1-bedroom condo.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Xiaolin Z.
02/2016
5.0
house cleaning
  + -1 more
I contacted a few providers with good reviews on Angies List for a quote, and I find Neilson's service very competitive. It is very convenient to communicate with Neilson and schedule cleanings by text (although his response was a little slower this January compared to last year). I have worked with Neilson twice so far, and I will continue working with his team for regular cleaning. The first time I had my house deep cleaned. Neilson's team did a great job and they were very detail-oriented. There were one or two small, sort of hidden spots they missed (e.g. built-in wall closets next to front door). When I told Neilson about this, he was very responsive and responsible, and he asked to come back to clean the missed spots. It wasn't a big deal, so I said this could wait until the next cleaning. I had the second regular cleaning last week, and it went very well!
Description of Work: I have worked with Neilson twice so far. The first visit was a deep cleaning job, and the more recent one was a routine cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from M&N Cleaning
Thank you so much for everything. I'll be more then happy to do it again it was very nice working with you.

Brandon G.
01/2016
5.0
house cleaning
  + -1 more
I normally don't write reviews but my experience with M&N was so positive that I feel compelled to give public kudos. Firstly I had been putting this off for over a year since I purchased the "Deal" through Angie's List. The owner never gave me any issues about time between when I used it and when they came. He easily could have said "sorry" see details it says withing 3 months - you're out of luck. Never was an issue. I scheduled and we agreed 8 am - he was there with 2 cleaning ladies - promptly at 8 am. I had bought 6 hours and they didn't leave until 10:40 +/-. They were apologetic that the job wasn't finished in the allotted time, but to be honest the home was a very large antique Victorian that had undergone a lot of renovation and it was 3 floors and about 4500 sq ft. - and still in the final stages of renovation. They were very professional and very nice people. I would highly recommend. I'll be asking them back once or twice in the next few weeks to give the place a final cleaning after all work has been completed.
Description of Work: Cleaned a home that was in the final stages of renovation. Wiped down all base board/trim/windows. 6 hours of cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

James M.
12/2015
3.0
house cleaning
  + -1 more
Cleaned our house every other week for the last 6 months. They were late more often than not and even no showed a couple of times. The last straw was Christmas week. When they were to come on Christmas Eve day and was a no show. I than found out the owner was away on vacation
Description of Work: Bi weekly house cleaning

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
2.0
punctuality
1.0

Yes, I recommend this pro

Response from M&N Cleaning
To whom it may concern, we had a schedule made to be every other week on Mondays. Then he asked if I could switch the day closer to the weekends like a Friday so we did every other Thursday. One of the cleaning days was going to be exactly on Thanksgiving. So he asked if there was an available cleaning day closest to Thanksgiving and there wasn't. So as the days went on one of the other cleaning days was scheduled for Christmas Eve and my crew was running late. They were supposed to be there at three o'clock but traffic held them back and he just wanted to cancel. And yes I was on vacation visiting my parents that haven't been doing well at all. My apologies, M&N Cleaning

Contact information

351 Fellsway W #1, Medford, MA 02155


Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning

FAQ

M&N Cleaning is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 6:00 PM

M&N Cleaning accepts the following forms of payment: Check
Yes, M&N Cleaning offers free project estimates.
No, M&N Cleaning does not offer eco-friendly accreditations.
No, M&N Cleaning does not offer a senior discount.
No, M&N Cleaning does not offer emergency services.
No, M&N Cleaning does not offer warranties.
M&N Cleaning offers the following services: House Cleaning

Contact information

351 Fellsway W #1, Medford, MA 02155


Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM