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MNO Cleaning

House Cleaning

About us

MNO Cleaning is a locally owned and operated housecleaning service with 2 employees (English Speaking). We are a full service home cleaning company - committed to your satisfaction. We have more than 10 years of experience and every job is completed to your satisfaction. We bring all of our own equipment and supplies (Green products if requested)in my first time. We look forward to cleaning your home in the near future! All our clients are very important to us, so we take good care of their homes with great responsibility and honesty.

Business highlights

20 years of trusted experience

Services we offer

Residential Cleaning, Home Organization, Dusting, Spring Cleaning, Appliance Cleaning,Window Cleaning in side ,Housecleaning, Move out, Move In ,Deep Cleaning, Post construction, vacuum & mop entire house if need.

Services we don't offer

Garage Organization , Carpet Cleaning, Buffing, Heavy furniture we not move, Cleaning windows outside.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%



Accepted payment methods

Check

Photos of past projects

Reviews

4.5116 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
13%
3
1%
2
3%
1
13%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.6
responsiveness
4.4
punctuality
4.6
Showing 51-75 of 116 reviews

Joy Q.
01/2018
5.0
house cleaning
  + -1 more
good good good good
Description of Work: nnnnnnnnnn

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Response from MNO Cleaning
Dear Customer, Thank you for sharing your opinion with us, we are always ready to serve our customers with great satisfaction. We will always be able to serve all our clients in the best possible way and quality with our work. Our customers are very important to us.

Julie B.
12/2017
5.0
house cleaning
  + -1 more
They were awesome!
Description of Work: They did overall housecleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from MNO Cleaning
Dear Customer, Thank you for sharing your opinion with us, we are always ready to serve our customers with great satisfaction. We will always be able to serve all our clients in the best possible way and quality with our work. Our customers are very important to us.

Kathleen O.
10/2017
5.0
house cleaning
  + -1 more
Very thorough and reliable
Description of Work: Housecleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Response from MNO Cleaning
Dear Customer, Thank you for sharing your opinion with us, we are always ready to serve our customers with great satisfaction. We will always be able to serve all our clients in the best possible way and quality with our work. Our customers are very important to us.

Petet N.
02/2017
5.0
house cleaning
  + -1 more
Did a good job.
Description of Work: Cleaning of living room and bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Maria W.
01/2017
1.0
house cleaning
  + -1 more
They never responded
Description of Work: They never even responded to the request

Rating CategoryRating out of 5
responsiveness
1.0


Response from MNO Cleaning
Dear [Member Name Removed], Thank you for taking the time and sharing your choice about our company, but unfortunately we can not agree with your review, why do we call and leave a voice message to schedule your cleaning and you did not respond at any time, and so we assume that it is not I wanted more of our cleaning, because we had already connected 3 times with a voice message. So we decided to only communicate with customers the first online conversation, so we can defend ourselves with future complaints. We are people of responsibility and the most important to us are our customers. Sincerely, Marly.

Theodore B.
09/2016
5.0
house cleaning
  + -1 more
Excellent job in all regards
Description of Work: house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Mike W.
09/2016
5.0
house cleaning
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Kathleen O.
09/2016
5.0
house cleaning
  + -1 more
I think it was fine.
Description of Work: I had recent service with MNO.
Rating CategoryRating out of 5
Yes, I recommend this pro

Kathleen O.
08/2016
4.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Susan C.
07/2016
5.0
house cleaning
  + -1 more
unknown
Description of Work: They cleaned our whole house after we moved.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Mike B.
03/2016
4.0
house cleaning
  + -1 more
They were good. They are not fast, but they were good. The pricing was worth it, but they are really far away. They are Brazilian and so the communication was a problem. It is what it is. They came with their cleaning products, but I had them use my products. They did a real good job in the kitchen with the stainless appliances. I wouldn't say they were efficient with their time. They could have done more but it is what it is. She was nice, and she was cordial. The price was discounted. She did a nice job as far as communication, and it was a lot easier once we did cell phone to cell phone. They were right on time, I think they were a couple minutes early. If the price was right, I would use them again. They ran out of time, and they dusted a lot of places that they did not have to. They did a good job on the bathroom, and one of my bathroom is pretty big, but my kids bathroom does not take that long. The floors were okay, but they didn't get all the floors downstairs because they ran out of time. I asked her if she could clean the big window, but they didn't have time to do that.
Description of Work: They cleaned the house, they washed all the floors. They didn't make the bed, but they cleaned the bathroom, and they vacuumed.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

SANDRA F.
02/2016
5.0
house cleaning
  + -1 more
Marli called to set up the appointment. She called the day before to confirm. She and a helper arrived on time and went right to work. They did a fine job, best job done on my floors of all the cleaners I have had. I took advantage of a Big Deal for $79.
Description of Work: Cleaned 4 bedroom, 2.5 bath and vaccumed finished basement room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Dan W.
02/2016
5.0
house cleaning
  + -1 more
They arrived on time, got right to work, did a nice job.
Description of Work: 4 hours of cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Robin D.
12/2015
5.0
house cleaning
  + -1 more
It took a while for her to get back to me. She was fantastic. I gave her extra because she stayed a little longer. She was great. Her prices were much higher than those on Angie's List. It was because of a one-time deal.
Description of Work: I have used MNO Cleaning.
Rating CategoryRating out of 5
$130

Shawn D.
11/2015
1.0
house cleaning
  + -1 more
It didn't work out very well. We got our money back. They were awful. We scheduled to make sure my husband or somebody was home and completely canceled all the things and they never showed up. Then, we get an e-mail from a person saying, "Oh, we e-mailed you. I said I was sick. That's why I couldn't come. Oh, I'm so sorry." He checked everything. He was like, "No. I checked my spam and everything. There is no e-mail whatsoever." So then, we arrange another time where they can come. They gave us a window like 11:00 to 2:00 or something like that. I went into the city for work. My husband was home with the kids. Again, canceled any other plans he could have done with them, which is a pain in the ass when you have little children. They show up 30 minutes later. We live on a cul-de-sac. My husband said he saw the people that were supposed to clean outside at 2:10, doing something in their car. They didn't show up at the door until a little after 2:30. Our power went out, which never happens. So, they only cleaned for maybe about 20 something minutes. And then, we tried to arrange another time with them to follow up and he was like, "I just can't fit you in until January." I was like, "Forget it. This is ridiculous." They were awful. My husband is different than me. I would have just told them right then and there the first shot, "I'm sorry. I'm going to cancel my thing with you because I really don't believe you contacted me." I do not recommend them. They just kind of left everything in disarray to clean and then, didn't put anything back.
Description of Work: We purchased a big deal from them for $99.

Rating CategoryRating out of 5
quality
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$99

Feras A.
11/2015
5.0
house cleaning
  + -1 more
They arrived on time and cleaned house. For an introductory session, it was very thorough and involved. I plan to switch providers and work with them as my regular house cleaning service. The rates are reasonable and they did great work.
Description of Work: Housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

John K.
10/2015
4.0
house cleaning
  + -1 more
Went 95% well, frustrated that I asked to get under the stove and fridge and this was not done (I found cheerios/etc underneath after the cleaning).
Description of Work: Cleaned house for 3 hours with two people. They cleaned condo on the inside from top to bottom.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$100

MELANIE H.
10/2015
5.0
house cleaning
  + -1 more
I used an Angie's List "deal" so the cost was lower, but even at full price they are fair. They did the work I asked them to and more. The shining tea kettle was frosting on the cake. My appliances have never looked so good. There were a few mis-communications in setting up the service but they were handled promptly.
Description of Work: 6 hours of housecleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

marcia H.
09/2015
5.0
house cleaning
  + -1 more
very well. my house was quite a mess and they handled it without evident frustration. friendly, helpful women.
Description of Work: deep cleaning of bathroom and kitchen (including thorough cleaning of refrigerator and oven.) also dusted, washed floors, counters etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Gayle C.
09/2015
5.0
house cleaning
  + -1 more
First of all they were able to squeeze us in very quickly - within 2 weeks of our purchase of the service. The ladies arrived punctually and began right away. They were here from 1:00 pm till a little after 5:00 pm. And worked steadily the entire time. I don't think they took even a moment's break. They were pleasant. We could not be any more pleased with the job they did and hope to schedule regular service with them. Thank you! Thank you! We highly recommend MNO.
Description of Work: Deep housecleaning - top to bottom. MNO cleaned EVERYTHING! Even the lid to the clothes hamper.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Jeanne K.
09/2015
5.0
house cleaning
  + -1 more
Wow! I am so impressed with these ladies. My house looks incredible and actually sparkles! They were punctual, professional, and did an amazing job. It was very hot in my house that day, but they did not appear to be bothered by it. They worked so hard and were so pleasant. Highly recommend !
Description of Work: Cleaned entire house, top to bottom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

silvana A.
08/2015
5.0
house cleaning
  + -1 more
Cleaner entire house. Perfect job On time So quick like she promise. Helpful.
Description of Work: Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Bianca M.
07/2015
5.0
house cleaning
  + -1 more
It went really well. I was very satisfied with her job My house was so clean :)
Description of Work: She cleaned my house!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Monica E.
07/2015
5.0
house cleaning
  + -1 more
they were very pleasant and proffessional, showed up on time and provided a great cleanning. The house looked and smelled amazing after the cleanning was done. money well payed for such an amazing cleaning service! will definetely be usining them in the future!
Description of Work: throughly cleanned the house. vacuumed, cleanned bathroom, bedrooms, dusted, kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Robert P.
07/2015
5.0
house cleaning
  + -1 more
Came on time and efficiently cleaned. Knows what she is doing!
Description of Work: Completely cleaned the house. My house never looked soo good after she finished.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Contact information

59 Frairy St S#203, Medfield, MA 02052


Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM

Licensing

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning

FAQ

MNO Cleaning is currently rated 4.5 overall out of 5.

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

MNO Cleaning accepts the following forms of payment: Check
Yes, MNO Cleaning offers free project estimates.
No, MNO Cleaning does not offer eco-friendly accreditations.
Yes, MNO Cleaning offers a 5% senior discount.
No, MNO Cleaning does not offer emergency services.
Yes, MNO Cleaning offers warranties.
MNO Cleaning offers the following services: Residential Cleaning, Home Organization, Dusting, Spring Cleaning, Appliance Cleaning,Window Cleaning in side ,Housecleaning, Move out, Move In ,Deep Cleaning, Post construction, vacuum & mop entire house if need.
Garage Organization , Carpet Cleaning, Buffing, Heavy furniture we not move, Cleaning windows outside.

Contact information

59 Frairy St S#203, Medfield, MA 02052


Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM