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MNO Cleaning

House Cleaning

About us

MNO Cleaning is a locally owned and operated housecleaning service with 2 employees (English Speaking). We are a full service home cleaning company - committed to your satisfaction. We have more than 10 years of experience and every job is completed to your satisfaction. We bring all of our own equipment and supplies (Green products if requested)in my first time. We look forward to cleaning your home in the near future! All our clients are very important to us, so we take good care of their homes with great responsibility and honesty.

Business highlights

20 years of trusted experience

Services we offer

Residential Cleaning, Home Organization, Dusting, Spring Cleaning, Appliance Cleaning,Window Cleaning in side ,Housecleaning, Move out, Move In ,Deep Cleaning, Post construction, vacuum & mop entire house if need.

Services we don't offer

Garage Organization , Carpet Cleaning, Buffing, Heavy furniture we not move, Cleaning windows outside.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%



Accepted payment methods

Check

Photos of past projects

Reviews

4.5116 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
13%
3
1%
2
3%
1
13%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.6
responsiveness
4.4
punctuality
4.6
Showing 1-25 of 116 reviews

Jane H.
03/2019
5.0
house cleaning
  + -1 more
Marly and her crew are terrific! They are hard-working, detail oriented, punctual, professional, and a pleasure to have here. They are very flexible and open to special tasks. I highly recommend them!
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Courtney I.
03/2019
5.0
house cleaning
  + -1 more
MNO Cleaning is just amazing! I remember the first time I came home after work to see there were vacuum lines on my couches!!! They are incredibly thorough and get behind everything to ensure all is clean. Marly is a dear and kind person. Her team is excellent. I will use MNO for as long as I am in this house and they are around to provide the service!
Description of Work: I have a modest size 4 bedroom house for which I needed a cleaning service. I am fairly organized and clean but so have 3 small dogs that add a bit of mess. I had used housecleaning services from a number of different folks without success.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Mike W.
03/2019
5.0
house cleaning
  + -1 more
MNO Cleaning has been cleaning our home for nearly 3 years, starting with a thorough deep cleaning before we moved into the home. We are very pleased with the cleaning each time, it is wonderful to come home to! Scheduling with Marly is straightforward, and she is able to accommodate any schedule changes that we may need due to conflicts. Will continue to use Marly and her great cleaning staff!
Description of Work: Regular House Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lee G.
03/2019
5.0
house cleaning
  + -1 more
I am and have been very happy with the service, professionalism, cost My house is well kept up and they do a great job cleaning it. Marli is lovely and responsible.
Description of Work: I have MNO Cleaning every other week to do house hold cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

DP H.
03/2019
5.0
house cleaning
  + -1 more
Marly and her associates are polite, friendly, efficient, and honest. They do a good job cleaning our three-level house on an every-other-week basis. They change linen, dust, clean hardwood floors, clean two and a half bathrooms and the kitchen, empty trash and recycling, and thoroughly vacuum. Marly is easy to contact by text message and always responds. She sends a regular reminder the day before the scheduled cleanings. Because of a death in our family, we had to forgo MNO's last scheduled service and we look forward to their return.
Description of Work: House cleaning every other week.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$160

Warren B.
03/2019
5.0
house cleaning
  + -1 more
They have been coming here every other week for the past 5 years, After they leave 6 rooms are sparkling. I highly recommend them, very professional. Warren B, East Bridgewater.
Description of Work: Housecleanning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Dane E.
03/2019
5.0
house cleaning
  + -1 more
Marly and her team have been cleaning our house for several years now. We found her company after our previous housecleaning service came under new management and the quality of service deteriorated. MNO has consistently met our high expectations... Marly and her team are responsive, punctual, efficient, and treat our home with the respect it deserves. You can see the extra care that MNO takes in the work they do, from the paper roses created in the bathroom, to the zigzag patterns left from the vacuuming of our upholstery. We are thrilled to have found MNO and expect to remain customers for a long time.
Description of Work: Housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Victoria F.
05/2018
1.0
house cleaning
  + -1 more
They never came, when I asked Angie's List for money back since MNO didn't answer in time, they said to contact the service. The woman was rude, and said that if I wanted it now that "deal" was over, it would be another 100.00. EXTORTION....would never hire again. They took my money
Description of Work: Heavy Cleaning

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$100

Mark-David M.
04/2018
5.0
house cleaning
  + -1 more
Marli and her team have been cleaning our home for several years now. They are very reliable and we have never had any problems. They typically mop, dust, sweep, vacuum, clean bathrooms, etc. (everything you expect) but if I point out something that needs a little extra attention, they have always addressed it. My only regret is that I cannot afford to have them come out weekly.
Description of Work: Regular Housekeeping

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Response from MNO Cleaning
Dear Customer, Thank you for sharing your opinion with us, we are always ready to serve our customers with great satisfaction. We will always be able to serve all our clients in the best possible way and quality with our work. Our customers are very important to us.

Lee G.
04/2018
5.0
house cleaning
  + -1 more
Love the service, quality and professionalism. MNO cleaning has been a valued company for over a year. The cleaners come in and do their job wonderfully. Cannot ask for better.
Description of Work: House Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from MNO Cleaning
Dear Customer, Thank you for sharing your opinion with us, we are always ready to serve our customers with great satisfaction. We will always be able to serve all our clients in the best possible way and quality with our work. Our customers are very important to us.

Terri D.
03/2018
5.0
house cleaning
  + -1 more
I highly recommend MNO cleaning as they have been cleaning our home for several years. They are friendly, punctual, dependable and flexible. My home looks spotless after each visit!!!
Description of Work: Bi-weekly house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from MNO Cleaning
Dear Customer, Thank you for sharing your opinion with us, we are always ready to serve our customers with great satisfaction. We will always be able to serve all our clients in the best possible way and quality with our work. Our customers are very important to us.

Heidi K.
03/2018
5.0
house cleaning
  + -1 more
Working with MNO Cleaning is, has been, and will continue to be a pleasure. The MNO team is conscientious, hard working, and have an eye for detail and perfection. They are familiar with high end appliances and high end bathrooms. They always use the appropriate cleaning solutions and materials. They are trustworthy, punctual, and personable. I have been an MNO client for over two years and can't imagine having anyone else in my home who could or would render better service. Angie's List Member: Heidi Kahlert, 74 A Lake Avenue, Walpole, MA 02081
Description of Work: Thorough monthly cleaning of house: upstairs and down stairs, 1.5 baths.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from MNO Cleaning
Dear Customer, Thank you for sharing your opinion with us, we are always ready to serve our customers with great satisfaction. We will always be able to serve all our clients in the best possible way and quality with our work. Our customers are very important to us.

christa P.
03/2018
5.0
house cleaning
  + -1 more
MNO cleaning did an outstanding job cleaning my house. Marli and crew have always been responsive, dependable and provided quality work. They care about their work and my home. I never have a concern. I would highly recommend.
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from MNO Cleaning
It is a great pleasure to work for this wonderful client, both in education to treat us, and in the gentle way of asking for chores in her residence that we will always do with great affection and responsibility. They are very grateful that you are part of our comapny.

JAMES Q.
03/2018
5.0
house cleaning
  + -1 more
MNO cleaning is very reliable and does a great job with my monthly cleaning. I especially love how they vacuum the upholstery and make the bed if you leave out fresh bed linens. Highly recommended!
Description of Work: Monthly cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Response from MNO Cleaning
Dear Customer, Thank you for sharing your opinion with us, we are always ready to serve our customers with great satisfaction. We will always be able to serve all our clients in the best possible way and quality with our work. Our customers are very important to us.

Margo C.
02/2018
5.0
house cleaning
  + -1 more
Excellent. Arrived on time, cleaned everything well in short period of time, very personable.
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from MNO Cleaning
Dear Customer, Thank you for sharing your opinion with us, we are always ready to serve our customers with great satisfaction. We will always be able to serve all our clients in the best possible way and quality with our work. Our customers are very important to us.

james G.
01/2018
5.0
house cleaning
  + -1 more
It went well. Marley and her assistant came on time and worked well as a team. The house looked great when they left. I purchased the Angie's Deal in November and there was a little bit of a challenge with communication and scheduling but Marley tried hard to come up with a day and time that worked for me. I had company coming and needed the house cleaned post-painting of one of our bedrooms. I appreciated her working me in during a busy time of year for her business.
Description of Work: Needed housecleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from MNO Cleaning
Dear Customer, Thank you for sharing your opinion with us, we are always ready to serve our customers with great satisfaction. We will always be able to serve all our clients in the best possible way and quality with our work. Our customers are very important to us.

Halina K.
10/2017
5.0
house cleaning
  + -1 more
They had done excellent job. I paid for 6 labor hours and expected to have only 3 bathrooms clean writhing the time of the service. The crew of 3 came to complete the job in 2 hrs and because two of them finished their part earlier, they also cleaned up the kitchen. I was really pleasantly surprised as I had never experienced this kind of diligence from any service men before.
Description of Work: deep cleaning of three bathrooms and the kitchen in my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from MNO Cleaning
Dear Customer, Thank you for sharing your opinion with us, we are always ready to serve our customers with great satisfaction. We will always be able to serve all our clients in the best possible way and quality with our work. Our customers are very important to us.

Elin J.
09/2017
1.0
house cleaning
  + -1 more
I bought the 6 hours of cleaning as a surprise for my wife so that she would not have to do it. After I bought it, I received an email asking what dates worked for me. I gave them three separate dates over a two week period, right before I was about to go on vacation. We agreed on a date and a time. They said they would be there between 2:00 and 3:00 PM. At 3:30 PM, after they never showed up, I emailed them saying I guess you are not going to show up today. They responded by saying that they rescheduled me for the following day, without telling me, and I had to respond saying not to come because I had to work the next day and nobody would be home to let them in. They then rescheduled me again for the following Monday but I had already told them that I was going away on vacation for two weeks and would not be around. Who schedules something without confirming it with the customer first???? We went back and forth with emails and the writing was hard to follow/understand so I asked them to call me a number of times to discuss the situation. Nobody ever called me. After expressing my frustration at the situation, via email, they responded saying that they called and talked to my husband and then tried to call me and I never answered. This did not happen. I am the man. I don't have a husband. I have a wife. And they don't have her number. So who did they call? I asked them what number they called. No response. Probably the most frustrating experience I have had to deal with. I would not trust them to come into my house.
Description of Work: Housecleaning

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Warren B.
08/2017
5.0
house cleaning
  + -1 more
I got her off of Angie's List. She's good. They still come every other week. The good feature about them, there's three of them so I only get tied up for an hour, so that's very good for me. It's a little expensive but it's okay - I can live with it. I give them an A for quality or they wouldn't be here any more.
Description of Work: This was for general housecleaning; wash the floors, do the two bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from MNO Cleaning
Dear Customer, Thank you for sharing your opinion with us, we are always ready to serve our customers with great satisfaction. We will always be able to serve all our clients in the best possible way and quality with our work. Our customers are very important to us.

Sharon P.
07/2017
5.0
house cleaning
  + -1 more
Very smooth they communicated and were on time.
Description of Work: They were very thorough and did an awesome job!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$189

Response from MNO Cleaning
Dear Customer, Thank you for sharing your opinion with us, we are always ready to serve our customers with great satisfaction. We will always be able to serve all our clients in the best possible way and quality with our work. Our customers are very important to us.

Carmen F.
07/2017
4.0
house cleaning
  + -1 more
First tried them via Angie's "Big Deal" promotion for $99/6 hours. They did good work and I engaged them on a monthly basis after that. They do very good work. However, they were unable to schedule a specific regular monthly date ahead of time--only call when it was about time and give a date and time. Mostly it worked, however, it was not ideal from a planning standpoint. Also the fee was considerably higher. I subsequently tried out another "Big Deal" that doe a good job and can schedule a standing monthly appointment AND is $100 cheaper. They are not quite as good a MNO--but cost was the main factor for my switch.
Description of Work: General monthly housecleaning.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$260

Maurice N.
05/2017
5.0
house cleaning
  + -1 more
Marley and her crew quickly cleaned the house to our satisfaction. Good job.
Description of Work: General house cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$130

Response from MNO Cleaning
Dear Customer, Thank you for sharing your opinion with us, we are always ready to serve our customers with great satisfaction. We will always be able to serve all our clients in the best possible way and quality with our work. Our customers are very important to us.

Linda C.
05/2017
5.0
house cleaning
  + -1 more
They came on time and did a great job. My house is large so I had to compromise as they were only hired for 3 hours. But overall they were great, pleasant and professional. They even accommodated my time schedule as I needed it to be done on a certain day due to work conflict.
Description of Work: I needed someone to do a thorough cleaning for a party and overnight guests.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Pete H.
05/2017
5.0
house cleaning
  + -1 more
The housecleaning takes a couple of hours to complete. There were three workers. They were professional with us.
Description of Work: They just did the housecleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from MNO Cleaning
Dear Customer, Thank you for sharing your opinion with us, we are always ready to serve our customers with great satisfaction. We will always be able to serve all our clients in the best possible way and quality with our work. Our customers are very important to us.

TIMOTHY T.
05/2017
1.0
house cleaning
  + -1 more
It didn't go. They treat customers poorly. I gave up on them. Don't want these housecleaners near my house. When it comes with MNO Cleaners, choose a dirty toilet instead.
Description of Work: Stay far away from this one folks. I purchased an ~$300+ coupon for deep house cleaning services from MNO cleaners. Note that this was for a house located in Wellesley. I made the appointment. The housecleaners don't show up. When I inquire 30 min in, I get contacted about 30 min later (why so long to hear back if I was their job today). The guy told me that I gave him the wrong address - in Cambridge. Told me I made a mistake. So apparently, MNO cleaners actually believes that a customer would pay them to clean a random person house in another town. I gave up on this one. Ate the coupon price. Poor poor customer service and they don't follow through.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$300

Contact information

59 Frairy St S#203, Medfield, MA 02052


Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM

Licensing

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning

FAQ

MNO Cleaning is currently rated 4.5 overall out of 5.

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

MNO Cleaning accepts the following forms of payment: Check
Yes, MNO Cleaning offers free project estimates.
No, MNO Cleaning does not offer eco-friendly accreditations.
Yes, MNO Cleaning offers a 5% senior discount.
No, MNO Cleaning does not offer emergency services.
Yes, MNO Cleaning offers warranties.
MNO Cleaning offers the following services: Residential Cleaning, Home Organization, Dusting, Spring Cleaning, Appliance Cleaning,Window Cleaning in side ,Housecleaning, Move out, Move In ,Deep Cleaning, Post construction, vacuum & mop entire house if need.
Garage Organization , Carpet Cleaning, Buffing, Heavy furniture we not move, Cleaning windows outside.

Contact information

59 Frairy St S#203, Medfield, MA 02052


Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM