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Patrick Kubala Home Improvements

Gutters, Roofing, Windows,

About us

Kubala Home Improvements is Western Massachusetts’ and Northern Connecticut’s premier Window & Door Replacement contractor. We offer the highest quality installations of energy saving windows and doors. All of the work we do is backed by a Lifetime workmanship guarantee, along with lifetime warranties from the manufacturer. All of our installers are highly skilled and have undergone intensive manufacturer training as well as our own in house training programs. With Kubala Home Improvements, you, the customer are our Number One Priority! We pride ourselves on the highest level of customer service possible. From initial product selections to project completion we make sure the jobs done right. That includes a rigorous post project inspection, ensuring that the installation was performed according to manufacturer’s specifications and that all job debris is removed, leaving your home and yard spotless.

Business highlights

24 years of trusted experience

Services we offer

Residential & commercial vinyl siding, windows, seamless gutters, patio rooms, roofing & doors

Services we don't offer

NA

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%



Accepted payment methods

Check
Discover
Financing Available
MasterCard
PayPal
Visa

Reviews

4.742 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
69%
4
14%
3
5%
2
2%
1
10%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.7
responsiveness
4.7
punctuality
4.6
Showing 26-42 of 42 reviews

Maya B.
06/2017
5.0
roofing
  + -1 more
No problem
Description of Work: New roof installed

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lynn O.
03/2016
5.0
gutter repair, replacement windows
  + 0 more
unknown
Description of Work: Replaced all windows with highR custom window

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
1.0

Yes, I recommend this pro
$16,000

James R.
02/2016
5.0
doors, gutter repair, roofing, replacement windows
  + 2 more
unknown
Description of Work: They put a new roof and skylights on my house in one day. I then used them to install a sliding patio door later and most recently replace two living room windows and a new front door. They've always been courteous and I've have zero problems with them. The improvements to my house look good and I am satisfied with their work. I would use them again if I do more home improvements to my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Patrick Kubala Home Improvements
Thank you for the great review! We appreciate your business.

Charles B.
12/2015
4.0
gutter repair, roofing, siding
  + 1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
punctuality
5.0


Response from Patrick Kubala Home Improvements
Sir can you please revise your review to reflect the fact that you did not hire us. I personally spent several hours with you looking at products, colors, styles, and helping identify ways to improve the look of your home, you even made a follow up visit to our showroom, and then informed us you were going to have a friend of yours do the work for you instead.

Donna B.
09/2015
5.0
gutter repair, roofing
  + 0 more
The repair went very well.
Description of Work: The contractor repaired a skylight leak. Rather than remove the roof and re-flash the skylight, he inspected and noted the seal needed to be resealed. He did the work, sent a bill and no leaks. Although I had only a small job, I would consider this contractor to be a very good hire.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Alfred I.
01/2014
5.0
gutter repair
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

sarah R.
06/2013
1.0
gutter repair
  + -1 more
we'll never know.
Description of Work: did not respond to request for estimate

Rating CategoryRating out of 5
responsiveness
1.0


Response from Patrick Kubala Home Improvements
Hi (deleted member name) I am very sorry to hear what happened. It has come to my attention because of your review that we have been having intermittent, issues with the estimate request form on our website. We currently have our tech people working on it. Should you need any further assistance please do not hesitate to call us and speak to one of our staff during business hours. Thanks Patrick

Frank T.
04/2011
2.0
roofing
  + -1 more
Estimator came late and after cancelling the first time. Would not give a detailed estimate after I told him I want to wait for awhile to schedule the job.
Description of Work: Roofing estimate

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
2.0
punctuality
2.0


Response from Patrick Kubala Home Improvements
This is a very busy time of year, We attempted to meet with this homeowner as soon as possible, We set a Tuesday appointment with this customer, a week in advance. We had a cancellation, and extened the offer to meet with the customer on Friday afternoon, the customer told us to keep the Tuesday appointment which we did. We arrived at the home on Tuesday, did an inspection and measure of the roof. The homeowner informed us that this was a project he was looking to do in the Fall (6 months away) We provided him with a verbal estimate for budget planning purposes, provided him with samples, and told him when he was ready to go ahead with the project, we would come back, and give him an exact price and all the details of the job. I am not sure what more we could have done. Roofing material costs have been rising on average 7-10% per month. Any price we quote today will certainly not be good 6 months from now. It would be bad business for us to give this customer any more than a verbal estimate, especially when they tell us they do not want to do the job for more than 6 months.

Peter W.
04/2011
1.0
gutter repair
  + -1 more
The work never happened because of their refusal to even come out to give an estimate something they say in their information they are willing to do.
Description of Work: I called to get an estimate for gutters which the winter's ice had pulled from the house. When talking to the agent I found it strange that he wanted to find a time when both my wife and I were home. He even asked who makes the decisions my wife or I. I said we decided things together. Eventually we agreed on a time to come for the estimate. On the day he was suppose to show up the agent called and asked about insurance and I said we had it and they needed estimates. He then pushed back trying to tell me how the insurance would only pay so much per foot. I replied that no matter what insurance paid we were going to do the job but needed the estimates. Eventually he refused to come out given we were not going to make a decision on the spot. I found the agent aggressive and condescending.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from Patrick Kubala Home Improvements
Although Member says in his final paragraph that we refused "to even come out to give an estimate" We did in fact go out to his home to meet with him. He informed us that the purchase of gutters would be a family decision so we suggested that perhaps he and his wife should be available so that we could thoroughly explain the installation and answer any questions they may have. Upon going out to Member's home, he informed us that he was not looking to purchase gutters, but only looking for quotes to submit to his insurance company, because they were too busy to send out an adjuster. Member's then told us that we were the only gutter company that actually was willing to make time to come out to his house. Our company is in the business of, selling, installing, and servicing the highest quality installations of exterior products. Member on the other hand was really looking for an insurance adjuster.

Kathleen W.
11/2010
5.0
gutter repair, siding, replacement windows, doors
  + 2 more
Perfect. We received estimates from four different contractors. We spent two weeks driving around neighborhoods to look at the work done by the different contractors (and spoke with the home owners). By the end of the first week we could identify which house Patrick Kubala had worked on just driving into a neighborhood - the work was that good. Patrick answered all kinds of questions thoroughly. We selected Patrick Kubula based on his work quality, professionalism, and recommendations. His price was mid range figure wise, but low if the bids took equivalent quality materials into account. He and his team were professional and responsive from the estimate through to the completion of this project. The work was excellent. This project was stress free for us because they were that committed to doing the job right. At the end of the project Patrick Kubula gave and installed all new rain gutters for us for free - unsolicited (a promotion being offered that we didn't know about) - rather then putting our old ones back up. He worked to get us the most quality for our money. Excellent company. We are very happy we went with them.
Description of Work: replaced cedar shingles with new siding on entire house and garage replaced old windows with new windows new windows added (construction) installed new front door renovated breezeway new outdoor lamps/hardware installed new rain gutters (provided and installed for free) special trim for some areas

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$26,000

Paul R.
09/2010
5.0
gutter repair, roofing
  + 0 more
I got recommendations about them through friends, and I looked them up on Angie’s list to see what others had to say about them and then decided on them. The person that came was totally professional. If he can’t do something, he will tell you. I asked him if the gutters could not be repaired what would happen to the money I paid him and he said that won’t be a problem and he would return me the money. He responded to all my questions. I got quotes from a number of companies, and he was the only person that walked in with a packet of information with copies of all his licenses that he has to have and copies of insurance. I did not have to ask him anything. That included his employees as well. He was right on time more over. He was totally professional. I will definitely use him in the future and it all depends on how he does this work.
Description of Work: We have hired Patrick Kubala Home Improvements, and they will be here next week to repair the gutters which the roofers destroyed and put some leaf guard covers over the gutters at the same time.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

dean K.
08/2010
5.0
gutter repair
  + -1 more
We spent a couple of thousand bucks on that service. He was very business like and he contacted me as soon as I entered something on a particular site. He was very polite.
Description of Work: We used Patrick Kubala Home Improvement last year and they reinstalled gutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

KATIE W.
07/2010
5.0
decks
  + -1 more
I had used him before. He was great but we had discussed it over the phone and not in person. When I actually saw it, it was not to my liking. The quality didn't look like his work and I was kind of upset but he was amazing in the concept of fixing it and redoing it to the point that I love it now. He was very willing to accommodate my needs. He was great in handling it. He was comparable with everybody regarding pricing but lattice is expensive. He is coming back to do a back door.
Description of Work: I used Patrick Kubala Home Improvements to put some lattice on the bottom of a deck.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Pamela K.
06/2010
5.0
gutter repair, siding
  + 0 more
He sent a crew of 2 men to first put the siding over all the exposed wood trim and soffits. They also did ventilation in soffits. They were here for 2 days and were great guys. They were neat, clean and professional. They were perfectionists and made sure everything was done perfectly. The following day he sent in 2 different men to install the gutters. He came back after to inspect the work with us to make sure we were happy with everything. I definitely would recommend Patrick Kubala Home Improvements.
Description of Work: I called him on the phone and made an appointment for the next week. Patrick Kubala came (on time) and showed us samples of the aluminum (for the trim), options for soffits and the different types of gutter systems they offer. He gave us a quote on the trim and soffits. He also quoted 3 separate options for gutters. His quote was good for 60 days.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Sean C.
06/2010
4.0
replacement windows, doors
  + 0 more
We had gotten competitive prices.
Description of Work: We used Patrick Kubala Home Improvements for windows and an entry door.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$9,000

KATIE W.
02/2010
5.0
decks
  + -1 more
I was doing some research on the computer one day in reguards to trek decking and by accident I found Patrick Kubala. I had recieved many other quotes but Patrick from the start was very professional and worked with me in creating a unique custom made trek deck. He listened to my ideas and together with his knowledge and perfection helped create a deck that I love. Any one that knows me knows that I do my research and when I find someone I like it's for good reasons. It took me awhile to get on here and write this, however if your looking for craftsmanship and professional work don't hesitate to call Patrick Kubala and his team.
Description of Work: Had a custom made trek deck built almost the length of the house with two staircases.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,400

Joanne M.
07/2008
5.0
gutter repair, roofing
  + 0 more
At the time of the estimate, I was not sure whether my gutters needed to be replaced or not. They definitely needed cleaning, that much I knew. I am unable to clean them myself and was curious about the "forever clean" system that I saw on the company's website. Patrick Kubala came to my home and gave me my options in a clear manner. He did not try to push me into replacing the gutters. That was my decision. The gutter installation went perfectly. No complaints at all. The company does roofing work as well and I had them give me an estimate on a minor roof repair. At the time of the estimate, Patrick examined my rotting cupola, deemed it "toast" and got rid of it for me then and there at no cost to me. For an additional $150, the company fixed a few shingles on my roof.
Description of Work: My gutters were getting old and I knew they needed cleaning. I decided to have them replaced with the "forever clean" gutter guard system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,900
    • 1
    • 2(current)

Contact information

5 Pell St, Ludlow, MA 01056

http://www.kubalahome.com

Service hours

Monday:
8:30 AM - 4:00 PM
Tuesday:
8:30 AM - 4:00 PM
Wednesday:
8:30 AM - 4:00 PM
Thursday:
8:30 AM - 4:00 PM
Friday:
8:30 AM - 4:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
150118
Trade License Authority
MA and CT
Trade License Expiration
09/09/2018

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Gutters,
Roofing,
Windows,
Siding,
Doors,
Decks and Porches

FAQ

Patrick Kubala Home Improvements is currently rated 4.7 overall out of 5.

Monday: 8:30 AM - 4:00 PM

Tuesday: 8:30 AM - 4:00 PM

Wednesday: 8:30 AM - 4:00 PM

Thursday: 8:30 AM - 4:00 PM

Friday: 8:30 AM - 4:00 PM

Patrick Kubala Home Improvements accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, Patrick Kubala Home Improvements offers free project estimates.
Yes, Patrick Kubala Home Improvements offers eco-friendly accreditations.
Yes, Patrick Kubala Home Improvements offers a 5% senior discount.
No, Patrick Kubala Home Improvements does not offer emergency services.
Yes, Patrick Kubala Home Improvements offers warranties.
Patrick Kubala Home Improvements offers the following services: Residential & commercial vinyl siding, windows, seamless gutters, patio rooms, roofing & doors
NA

Contact information

5 Pell St, Ludlow, MA 01056

http://www.kubalahome.com

Service hours

Monday:
8:30 AM - 4:00 PM
Tuesday:
8:30 AM - 4:00 PM
Wednesday:
8:30 AM - 4:00 PM
Thursday:
8:30 AM - 4:00 PM
Friday:
8:30 AM - 4:00 PM