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Patrick Kubala Home Improvements

Gutters, Roofing, Windows,

About us

Kubala Home Improvements is Western Massachusetts’ and Northern Connecticut’s premier Window & Door Replacement contractor. We offer the highest quality installations of energy saving windows and doors. All of the work we do is backed by a Lifetime workmanship guarantee, along with lifetime warranties from the manufacturer. All of our installers are highly skilled and have undergone intensive manufacturer training as well as our own in house training programs. With Kubala Home Improvements, you, the customer are our Number One Priority! We pride ourselves on the highest level of customer service possible. From initial product selections to project completion we make sure the jobs done right. That includes a rigorous post project inspection, ensuring that the installation was performed according to manufacturer’s specifications and that all job debris is removed, leaving your home and yard spotless.

Business highlights

24 years of trusted experience

Services we offer

Residential & commercial vinyl siding, windows, seamless gutters, patio rooms, roofing & doors

Services we don't offer

NA

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%



Accepted payment methods

Check
Discover
Financing Available
MasterCard
PayPal
Visa

Reviews

4.742 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
69%
4
14%
3
5%
2
2%
1
10%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.7
responsiveness
4.7
punctuality
4.6
Showing 1-25 of 42 reviews

Mary Ann R.
06/2023
5.0
doors
  + -1 more
It was really fun picking out a door. It was cool to see the door I wanted virtually. It was easy to see how each door would look in my space. On the the day of installation, the guys arrived promptly at 8am as scheduled. They were both very knowledgeable and professional. They cleaned up any debris and were very neat about their work. I love my new door! It feels really good to feel safe and secure when I lock my door. My old door was original to the house and was not very secure and was drafty. This new door makes my house look nicer. I had two new windows installed in 2020 and now June 2023 a new door. Thank so much for your great work.
Description of Work: Installed new door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Monique W.
01/2019
5.0
doors
  + -1 more
When I called Patrick Kubala Home Improvement for an estimate, Mr. Kubala returned my phone call in a timely manner. He came out the next day at 9:00 am and was prompt. He listened to what type of door I wanted and showed me all of my options. I selected a door and screen. The price was reasonable. The day of installation, his staff arrived at scheduled time and did an excellent job and also did a great job with cleaning up. I will definitely use them again for future projects.
Description of Work: Installation of side door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John J.
09/2017
5.0
gutter repair, replacement windows
  + 0 more
Very well! Patrick (owner) personally responded to questions both on the phone and by coming to our home to review their quote (which we originally thought was high) and explain the procedure, techniques and time needed to complete the job. The workers were friendly and efficient, as well as being very skilled at their job. Patrick has lived up to all promises including proactively replacing a window which was damaged in transit. All involved worked hard to ensure our satisfaction. Thank you
Description of Work: Replacement windows--20 double hung windows and 2 cellar hopper windows

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,700

lany N.
09/2017
5.0
gutter repair, replacement windows
  + 0 more
There were no snags, no delays it went well.
Description of Work: Kitchen window leaked and needed to be replaced due to pior poor workmanship by another contractor. Patrick came out explained what the issues were, explained the options for repair. The window was ordered, replaced and is the best looking window in my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Craig F.
02/2017
5.0
gutter repair, siding, replacement windows
  + 1 more
Patrick and I went back and forth several times before agreeing on the final quote. The job took about 4 weeks and his crew was fantastic. Top notch quality.
Description of Work: Vinyl siding, new windows and gutters

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Pamela S.
08/2016
5.0
decks, replacement windows, doors
  + 1 more
Removed and installed the two doors in one day. The deck took about three days. ( 14x16 deck ). Crew was very professional and accommodating. The slider moves easily and is air tight. It is are main entrance and gets a lot of use. Best warranties out there for doors. Glad I had it done professionally. You get a better quality door and installed right. I highly recommend Patrick Kubala Home Improvements.
Description of Work: Installed patio slider door, storm door and pressure treated deck. Excellent services and products. With the installation of the two doors house is quieter. No more air blowing through the doors or outside noises.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

Mark L.
06/2016
5.0
gutter repair, siding
  + 0 more
I was going to be getting my house painted, but when I'd gotten a quote and learned what it would cost, and would only be guaranteed for 5 years, I thought of checking out vinyl siding. I immediately thought of Patrick Kubala as he'd done my sunroom 7 years ago and did a fantastic job, was great to work with. Patrick was out with a price quote the next day, and I signed the contract the day after that. The siding cost less than 2 paint jobs would've: a no-brainier. All phases went very well: prompt, professional, courteous workmen. I was fully informed of when things would be happening and received quick and accurate responses to all my questions., I'm not exaggerating to say it couldn't have gone better and I highly recommend Patrick Kubala
Description of Work: Complete vinyl siding of house, replacement of all gutters/downspouts

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Response from Patrick Kubala Home Improvements
Hi [Member Name Removed] Thanks so much for your review and your business, was a pleasure helping you with your project!

Sheila G.
06/2016
5.0
gutter repair, siding, replacement windows, doors
  + 2 more
Everything went very smoothly. The crew showed up on time and cleaned up each day. Whenever I contacted Patrick Kubala (owner) with a question, he responded immediately. Whenever I discussed anything with the crew, they also responded to my questions and were very patient. I would not hesitate to recommend Patrick Kubala's Home Improvement company.
Description of Work: We had 9 permanent windows put on our porch which had to be built out a bit for the windows; two windows in the garage; vinyl siding and new shutters

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$23,000

Response from Patrick Kubala Home Improvements
Thanks so much for the review and kind words!

Barbara S.
02/2016
5.0
doors, gutter repair, roofing, replacement windows
  + 2 more
We were having problems with the locking mechanism of the front door of our house. Once it wouldn't work at all I started to do some research and found Kubala Home Improvement locally. Once I put in a call he respond with an appointment the next day to look at the problem. After inspecting the door and the locking mechanism we decided since the front door was over 20 years and not energy efficient we decided to replace it. In our conversation we discuss replacing a bay window in my master bedroom which noticed there was air coming through. Once again Mr. Kubala showed us the options and we picked out one. Mr. Kubala called us to give us a delivery date and for the door and window. Mr. Kubala called the day it was shipped to the warehouse and set up a date at our convenience to install both. He took the time and made sure the time and date for installation was at our convenience and not his which I was impressed with. His crew came at the scheduled time and was very professional in making sure there was tarps lay out on the hardwood floor so no damage to them while taking the door or window out. The door and hardware was installed and made sure everything was what we ordered and if we had any questions. The bay window interior finish match perfectly the wood trim in the master bedroom and looks great. Mr. Kubala crew was professional and cleaned up afterwards and left no debris around. If you looked around the house afterwards you wouldn't know my window in the bedroom was replaced. I would use him again for he delivers what he says and his very professional.
Description of Work: Window and Front Door

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Response from Patrick Kubala Home Improvements
Thanks for the feedback. The new entry you picked out really makes your house stand out. Thank you for your business!

Carol P.
07/2014
4.0
gutter repair
  + -1 more
Arrived on time. Were on task, did a good job. Workers could have been a bit more friendly. As I recall, Patrick had an issue with the coupon on Angies list, stating that it wasn't worded correctly, but he honored it just the same. We found a few nails in the lawn and shrubbery from the old gutters which were replaced. However,we were satisfied with the end result. Three years later, we have no problems - everything is working just like it should.
Description of Work: Installed gutters and downspouts around new addition and replaced old gutters and downspouts on existing house. Also installed leafguards.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$1,750

John S.
09/2013
5.0
siding
  + -1 more
They did a terrific job. They are a very professional company.
Description of Work: They installed full insulation and siding on my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dorothy S.
02/2012
4.0
roofing
  + -1 more
My overall experience was okay and a little bit shaky. I had 5-6 different quotes from contractors and basically, everybody was same. The salesman could be a real pain. The fellow just goes with what you are asking about and then starts talking about something else. Overall, they seemed to do a good job. The roof stills holds fine. We had a hailstorm, gulf size balls. They were out here for the complete week to fix the roof. The shingles we picked up, we got a rebate on it because it reflects the heat.
Description of Work: Patrick Kubala Home Improvements installed a new roof for us in November.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Mike W.
11/2011
3.0
roofing
  + -1 more
They were quite a bit more expensive than everyone else that I got an estimate from. They were also the only ones that didn’t give me a written estimate or provide any other information. They showed up on time.
Description of Work: Patrick Kubala Home Improvements gave me an estimate to replace the roof.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$12,600

Response from Patrick Kubala Home Improvements
Thanks for the report. I appreciate you giving us A's and B's I just wonder why you gave us a C overall if we provided you with A&B service? I am assuming that you did not hire us because of the price. For what purpose would the written estimate have been if you did not have any intention of hiring us?

donald C.
11/2011
5.0
replacement windows
  + -1 more
I would recommend them to others. They were very good. They were very polite. The workers who came to do the work answered all my questions and didn’t act like I was imposing on them or anything. They did very good work. I was pleased with the work. I think that they did a good job. Their price was a little more than the other one I called but I didn’t think that they were good. So I think that their price was good. The windows look good to me and I haven’t had any problems in these few months. It wasn’t that long from when I talked to them and agreed to have them put the windows in. They told me when it would be here and they were here. I liked them.
Description of Work: Patrick Kubala Home Improvements put in about 14 windows sometime during the summer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Seth F.
11/2011
5.0
gutter repair
  + -1 more
The work was done quick and efficent. They were able to fit the repairs within my insurance claim. He was very easy to work with.
Description of Work: Patrick Kubala Home Improvements replaced gutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

AIMEE D.
10/2011
1.0
gutter repair, siding, replacement windows, doors
  + 2 more
It overall went very poorly. I would not have asked for an estimate if I was not serious in doing the work. My intention was clear from the begining I wanted to obtain estimates and review the work and product each company had to offer before making a decision. I was not planning on merely going with the cheapest company.
Description of Work: Company Representative came out and spent a few hours going over what I wanted covered gutters, windows, doors and siding. He looked at all the areas where the work needed to be done. I explained that I was in the process of doing the finish work for the FEMA loan. I had already been approved for this loan. The representative said that I should call back when I was more serious. I'm completely serious the only issue was would I do all projects at one time. If I was not serious why would I waste my time waiting for an estimate?

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Patrick Kubala Home Improvements
I did some research on our notes for this home. I believe that the homeowner unfortunately has confused us with another company. We did visit this home, briefly looked at the work, and informed the homeowner that the amount of reconstruction that was going to be required was beyond what our company was willing to do. This was all handled in a matter of 10-15 minutes. The fact that she says she spent hours with us, is what leads me to believe she is confused about the company she is reporting about. We simply declined to entertain doing this job. Regardless of what happened, I also fail to see how this member could give our company, or any other company straight F's. For taking the time to schedule and appointment, come out to her house, and review the work.

Paul R.
09/2011
4.0
gutter repair
  + -1 more
I called Kubala Home Improvements for an estimate to replace all of my gutters (keeping existing downspouts). Patrick arrived on time and was very professional. We decided to accept his estimate and agreed on a time to start. At the appointed time it was not Kubala Home Improvement that arrived but instead it was Mr. Gutter. They did a fantastic job however had I know that Kubala sub-contracted his work, I would have called Mr. Gutter direct and saved myself the middle man cost. No reason for the switch was offered.
Description of Work: replace all gutters and use existing downspouts

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Karen P.
09/2011
1.0
gutter repair, siding
  + 0 more
The guy that came was very unprofessional and condescending. He gave me the quote on a white lined piece of paper. It was terrible. He was just very rude to me and he kept saying that I could get a truck and ladder quote from anywhere. He couldn’t tell me who would be on the job. I was extremely dissatisfied and I wish I hadn’t called him to the house. He didn’t come with an agency shirt, he gave the quote on blank paper, and he came in a rental car so I didn’t even know if he really was with the company. It made me very nervous. I tried to schedule around my baby’s schedule and he was late.
Description of Work: Patrick Kubala Home Improvements gave me a quote last week. I was looking to have the siding and gutters replaced.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
3.0
punctuality
3.0


Edward S.
09/2011
5.0
roofing, siding
  + 0 more
Patrick did an excellent job and he stands behind his work. He is probably a little more expensive than most but he does a better job than most. I have recommended him to two other people. He does very good work and follows up well. The roof is a 3800 square foot roof and it was $22,000. It was stripped and I bought the best shingles I could buy. I would absolutely use him again.
Description of Work: I used Patrick Kubala Home Improvements for roofing and siding. He did the siding two years ago and the roof was 3 or 4 months ago.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$22,000

michael B.
08/2011
5.0
gutter repair
  + -1 more
It went ok. They used a sub contractor as far as I could tell.
Description of Work: Took down old gutters put up color matching new ones. The gutters were included in the price of the siding.

Rating CategoryRating out of 5
quality
3.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0


michael B.
08/2011
5.0
gutter repair, siding
  + 0 more
It started out well but over time they worked shorter and shorter days until I said something to the sales rep. I had a problem with some of the seems on the metal and with some of the molding looked bad. At first they fix some of the seems right away. But after a while I had trouble getting them to fix things that didn't look good. They never did fix all the problems. Instead on a rainy day they handed me a all most empty can of touch up paint and a open tube of matching caulk. In other words do it your self! I found the owner Patrick to be smart mouthed,and sarcastic. The salesman Steve is the only true pro. Some of the workers were very good some were so so. If I had it to do over again I would have go with someone else.
Description of Work: They removed the old siding and striped the old clap boards. Then they installed foam backed siding, trim, and rapped most of the remaining wood with color matching metal rap.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$18,000

michael B.
08/2011
5.0
roofing
  + -1 more
They did a great job on the roof. It was fast and efficient and it came out perfectly.
Description of Work: Our roof was leaking so we went with them on this, they requested to get a whole new roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jeannette C.
08/2011
4.0
gutter repair, roofing
  + 0 more
Company needs all owners of the home there to discuss the work needed to be done, which is probably a good idea. I would say this company prefers to do "entire jobs" (ie: the entire roof, all windows, all gutters, etc.). The Representative felt it would be too expensive for us to use their company to repair areas within a larger area... (ie: partial roof damage, only one window replacement, etc.). We needed several areas to be have work done from the winter ice dam damage and not "complete" areas. Representative didn't feel the damage on our home was enough to use their company. He was honest that he didn't want to take the job.
Description of Work: No work performed.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Pamela K.
06/2011
5.0
gutter repair, roofing, siding, doors
  + 2 more
The tornado of 6/1/11 threw my neighbor's 100 foot oak tree on our roof. The roof and the front of the house was a mess. I called Pat Kubula to come out to give us an estimate for the damage. He was here within 24 hours and gave us the estimate. He was here before the insurance appraiser came. He said it would take him two weeks to get back to this job. He was here in exactly two weeks. The front half of the roof was redone and it perfectly matches the other shingles. I also had him vinyl side the front of the house, fix the soffits, gutters, new shutters and a new door. It looks absolutely beautiful. Pat is extremely professional and cares about how the work comes out. He always comes back at the end of the job to make sure everything is done to his standards.
Description of Work: The services performed were, roofing, repairs to the interior of the roof, new soffits, siding, gutters, shutters and a new door. .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tom S.
05/2011
3.0
decks, doors
  + 0 more
It wasn't that great of an experience. It wasn't a great sales pitch. I didn't feel comfortable with them. They were pushing us to sign a contract before we were comfortable with them. Their answers to questions weren't that great.
Description of Work: They gave us an estimate tearing down a small deck and building a big deck. They were also going to make a sliding door from the kitchen.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
4.0
punctuality
4.0

$21,000

Response from Patrick Kubala Home Improvements
Member Called us up telling us he designed a deck and would like a price to have it built. Member provided us with a very complex deck plan. Prior to our first appointment with him, we spent several hours making a material list for this deck, and coming up with a price for a very complex deck using top of the line high end materials as Member specified. Upon presenting this to Member he informed us that the plan he submitted to us, was not actually what he wanted. So even though we had spent several hours on this, we gladly discussed the matter with him, and asked him exactly what he wanted. We were then given a general description of the product, and asked to quote if using several different materials, which is a very time consuming process. We asked Member to provide us with a budget so that we could design a package for him that would allow us to do everything on his list, using the highest quality materials that we could to get him the most for his money. We spent another several hours doing this, and then another trip out to the house to present this to him. Member seemed to be interested in nothing we had to say other than the price of the job. Typically when we build decks for customers we will meet with them, introduce them to our company, talk to them about the project, and offer them some ball park numbers on the project. Decks are very time consuming to quote, and we do not typically provide designs with quotes because we spend a lot of time on them, and often find that some homeowners will simply take a design we worked very hard on and provide it to other contractors. Once a customer has chosen us to do the project, we then work with them on narrowing down a budget and then designing them a project that has the best combination of products and features for their money.
    • 1(current)
    • 2

Contact information

5 Pell St, Ludlow, MA 01056

http://www.kubalahome.com

Service hours

Monday:
8:30 AM - 4:00 PM
Tuesday:
8:30 AM - 4:00 PM
Wednesday:
8:30 AM - 4:00 PM
Thursday:
8:30 AM - 4:00 PM
Friday:
8:30 AM - 4:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
150118
Trade License Authority
MA and CT
Trade License Expiration
09/09/2018

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Gutters,
Roofing,
Windows,
Siding,
Doors,
Decks and Porches

FAQ

Patrick Kubala Home Improvements is currently rated 4.7 overall out of 5.

Monday: 8:30 AM - 4:00 PM

Tuesday: 8:30 AM - 4:00 PM

Wednesday: 8:30 AM - 4:00 PM

Thursday: 8:30 AM - 4:00 PM

Friday: 8:30 AM - 4:00 PM

Patrick Kubala Home Improvements accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, Patrick Kubala Home Improvements offers free project estimates.
Yes, Patrick Kubala Home Improvements offers eco-friendly accreditations.
Yes, Patrick Kubala Home Improvements offers a 5% senior discount.
No, Patrick Kubala Home Improvements does not offer emergency services.
Yes, Patrick Kubala Home Improvements offers warranties.
Patrick Kubala Home Improvements offers the following services: Residential & commercial vinyl siding, windows, seamless gutters, patio rooms, roofing & doors
NA

Contact information

5 Pell St, Ludlow, MA 01056

http://www.kubalahome.com

Service hours

Monday:
8:30 AM - 4:00 PM
Tuesday:
8:30 AM - 4:00 PM
Wednesday:
8:30 AM - 4:00 PM
Thursday:
8:30 AM - 4:00 PM
Friday:
8:30 AM - 4:00 PM