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Duraclean Master Cleaners

Carpet Cleaning, House Cleaning, Upholstery Cleaning,

About us

Well over 7,800 homeowners in the Lowell, Andover and Needham Massachusetts areas have trusted us over time to provide professional carpet and upholstery cleaning services for them. Although we have grown over the years and now cover just about all of Eastern Massachusetts, we remain a family-owned operation and are committed to excellence in all we do for you. Our service does not end with carpet and upholstery cleaning either. We are also equipped to handle all of your area rug cleaning as well. From Oriental-styled rugs to braided rugs, hooked, and others - we handle them all right here in our main location on Maple Street in Lowell.

Business highlights

27 years of trusted experience

Services we offer

Carpet Cleaning, Tile Cleaning, Upholstery Cleaning, Area & Oriental Rug Cleaning, Pet Odor Removal, Emergency Water Damage

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.8116 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
5%
3
1%
2
2%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 101-116 of 116 reviews

Amy B.
04/2014
1.0
carpet cleaners
  + -1 more
unknown
Description of Work: We had this company clean 2 rooms of wall to wall. The amount of moisture caused the carpets to wrinkle in two places. But worse yet (!) the operator knocked into a piece of trim on my French doors, broke it in half and LEFT WITHOUT SAYING A WORD. Since the piece was tucked into my trash, he had to know what happened. On the way out, I was treated to a Watch Tower solicitation. This as several (possibly 4+) years ago and I have never rehired them.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0


Response from Duraclean Master Cleaners
Hi [member name removed], My records show your service was done in Sept. '05. My tech was an 7th Day Adventist. We had no idea he was preaching until a customer let me know about it. Needless to say he was terminated. As for the service, I am very sorry about your experience. I cannot remember being made aware of this event. If there is anything I can do to make it right, let me know.

Brenda E.
03/2014
5.0
carpet cleaners
  + -1 more
.
Description of Work: They deep-cleaned the carpet in 4 large rooms with a deodorizer and pet spot application

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$320

Walter K.
03/2014
5.0
carpet cleaners
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Martin L.
03/2014
5.0
carpet cleaners
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael B.
03/2014
5.0
carpet cleaners
  + -1 more
I will use them again.
Description of Work: Entire house (5 rooms and three stair cases)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Robert T.
02/2014
5.0
carpet cleaners
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

judymmbell@gmail.com B.
02/2014
5.0
carpet cleaners
  + -1 more
.
Description of Work: I have used them several times and they have always done a good job. We've had problems with staining from pets and they have returned without charge to treat stubborn spots again when necessary. I haven't compared prices so can't give good information on that but their prices did not seem unreasonable. The Duraclean branch that I used had a Chelmsford number.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Paul D.
02/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
.
Description of Work: We used Duraclean many times to clean our carpets as well as furniture and have always been pleased with the results. They are courteous, thorough and professional.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Donna M.
01/2014
5.0
carpet cleaners
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Robert M.
01/2014
5.0
carpet cleaners
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Deborah D.
01/2014
5.0
carpet cleaners
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Barbara T.
01/2014
5.0
carpet cleaners, house cleaning
  + 0 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Barbara T.
01/2014
5.0
carpet cleaners
  + -1 more
cleaned rugs and did a great job!
Description of Work: I used Duraclean Master Cleaners.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sarah F.
01/2014
5.0
carpet cleaners
  + -1 more
.
Description of Work: Duraclean pre-treated, shampooed and dried 3 rooms of carpet. They are always on time, considerate of our pets and do a thorough job. The carpets always get good care and look and smell wonderful when they're done. Have used them for many years and will hire again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Sherry S.
12/2013
5.0
carpet cleaners
  + -1 more
cleaned carpeting
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

kamna A.
09/2013
5.0
carpet cleaners
  + -1 more
Went smoothly
Description of Work: Clean all the crapets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$385

Contact information

91 Maple St #4, Lowell, MA 01852

http://www.callduraclean.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 12:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
House Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning,
Furniture Refinishing and Repair

FAQ

Duraclean Master Cleaners is currently rated 4.8 overall out of 5.

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 9:00 AM - 12:00 PM

Duraclean Master Cleaners accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Duraclean Master Cleaners offers free project estimates.
Yes, Duraclean Master Cleaners offers eco-friendly accreditations.
No, Duraclean Master Cleaners does not offer a senior discount.
No, Duraclean Master Cleaners does not offer emergency services.
No, Duraclean Master Cleaners does not offer warranties.
Duraclean Master Cleaners offers the following services: Carpet Cleaning, Tile Cleaning, Upholstery Cleaning, Area & Oriental Rug Cleaning, Pet Odor Removal, Emergency Water Damage

Contact information

91 Maple St #4, Lowell, MA 01852

http://www.callduraclean.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 12:00 PM