Morris Heating & Air Conditioning

Heating and Air Conditioning, Plumbing, Natural Gas Lines,

About us

Morris Heating & Air Conditioning is proud to be Essex County’s most trusted HVAC team since 1998. Whether you need AC or heater maintenance, repairs, or complete replacements and new installations, the local company can handle it. Expect quality work and customer care every time. Morris Heating & Air Conditioning responds quickly, arrives as scheduled, and leaves no mess behind. Additionally, the company is available 24 hours a day, 7 days a week for any emergency heating or cooling in Ipswich or the surrounding areas. Call now to request a service. Morris Heating & Air Conditioning has financing options and special rebates in place to help with budget concerns. Ask about their maintenance plans and online coupons as well to get instant savings.

Business highlights

27 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Heating & Air Conditioning Installation, Repair, & Maintenance. Heat Pumps, Plumbing, Boilers, WiFi Thermostats, Humidifiers, Dehumidifiers, Air Purification Systems

Services we don't offer

Duct Cleaning

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

5.074 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
1%
3
4%
2
0%
1
1%


Rating CategoryRating out of 5
quality
5.0
value
4.7
professionalism
5.0
responsiveness
4.9
punctuality
5.0

Filter reviews by category

Showing 26-50 of 74 reviews

Karen S.
10/2017
5.0
heating & air conditioning/hvac, plumbing, metal restoration
  + 1 more
Excellent work by Julen to assess my needs and help choose a humidifier for my system. Excellent installation by Cris and his apprentice. Both service people made sure I understood everything and were responsive to my questions. The job site was left clean and the new equipment was explained.
Description of Work: Tuneup and install humidifier

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro

Response from Morris Heating & Air Conditioning
Julin and Christos will really appreciate your taking the time to write [Member Name Removed]. Thank you so much! We sincerely appreciate your choosing Morris Heating & AIr Conditioning. Please don't hesitate to call us should you need anything at all. Happy Thanksgiving to you and your family.

George S.
10/2017
5.0
heating & air conditioning/hvac
  + -1 more
Have always been punctual and professional. Peter (new hire) and Blaise performed regular Fall maintenance yesterday. Never met them before, but their manner , competence and training was on par with what I've come to expect. I have confidence in this company.
Description of Work: Servicing my HVAC needs for a decade.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Morris Heating & Air Conditioning
We sincerely appreciate your business and your kind words about Peter and Blaise. Thank you very much for taking the time to write [Member Name Removed]. Please call us whenever we can be of service. Happy Thanksgiving to you and your family.

JOSHUA F.
10/2017
5.0
heating & air conditioning/hvac
  + -1 more
The Technicians arrived on time (within scheduled window). We received a call informing us they were on their way. The technicians were very professional, took care not to track dirt into the house, explained what was done during the visit and the preventative issues they resolved during the visit. The cost of service is for the annual contract which includes two visits - one in the Spring and one in the Fall. $280 for PM service, $155 for HVAC Filter & UV Lamp replacement and $40 for Humidifier replacement pad. The next visit will require a charge for the HVAC Filter again (if we do not buy on our own).
Description of Work: Semi-annual HVAC preventative maintenance visit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$475

Response from Morris Heating & Air Conditioning
We really appreciate your business [Member Name Removed]. Thank you very much for taking the time to write about your experience with the annual maintenance visit. We're glad you're set for spring as well! In the meantime, we're here if you need us, don't hesitate to call. Happy Thanksgiving to you and your family.

Randy M.
10/2017
5.0
heating & air conditioning/hvac
  + -1 more
Very Satisfied ... friendly, knowledgeable, prompt and interested in my input ... One minor suggestion: after changing the thermostat settings to test the heating unit, either return them to the previous settings and/or remind me to check that they are set to my preferences upon his departure ... my wife got a little warm that evening :)
Description of Work: Service agreement contracted maintenance work

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Morris Heating & Air Conditioning
Hi [Member Name Removed], We are Morris from Massachusetts -- I believe this is meant for an IN based company. Glad you were happy with their service though!

Kevin W.
10/2017
5.0
heating & air conditioning/hvac
  + -1 more
Morris did a great job. The workers were timely, respectful and hard working. All work was done in the timeframe that was stated prior to the job. We are very happy with the work done.
Description of Work: Replace a furnace and AC Unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$17,000

Dick C.
10/2017
5.0
heating & air conditioning/hvac
  + -1 more
It went very well - from the initial talks with Chris Zaremba until having Matt & Trevor do the installation - all was done professionally and with lots of attention to detail. They worked very hard - the job took 6 days. I have had lots of contractors over the years and Morris Heating and Air Conditioning is easily one for the top contractors - I would highly recommend them.
Description of Work: We had a new central air conditioning system installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$19,728

Response from Morris Heating & Air Conditioning
Not only will Chris, Trevor and Matt appreciate your taking the time to recognize their hard work [Member Name Removed], we as a company thank you so much for appreciating the details! Thank you very much -- for your business and for calling attention for our goal every day -- watch the details, no cutting corners -- so important! Have a great fall and call us anytime we can be of service.

Belinda R.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
Perfectly. Blaise was prompt, professional, and thought about ways to avoid additional issues. For example, because a different company had installed the unit, Blaise did not know what to expect regarding their workmanship, so he took precautions that saved us additional trouble and expense.
Description of Work: Repair a ductless split AC/heat pump that was leaking.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Morris Heating & Air Conditioning
Dear [Member Name Removed], We hear that a lot about Blaise's attention to detail. We're so happy he was able to save you additional expenses. Thank you very much for calling Morris Heating & Air Conditioning and please don't hesitate to call on us if we can help you at all in the future or answer any questions. Have a great weekend.

Richard M.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
Any dealings / contacts that I have had with Morris HAC from day one have been positive, professional, friendly and informative. They do what they say. As in previous encounters, the Team arrived at the agreed time, prepped and protected the areas as needed, went about their installation tasks and upon completion reviewed what was done with suggestions etc.. Cleaned up and disposed of surplus.
Description of Work: This visit was to install an add on HEPA+ air filtration box to a previously installed central air system in my home. Morris had taken over an unfinished project that had been started by another vendor earlier in the year.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jeffrey S.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
It went great. They showed up right on time. Cleaned up neatly each day. Final job was clean, neat and efficient. They did masterbedroom, two other bedrooms and a downstairs family room. I was replacing noisy window units. Huge difference.
Description of Work: Installed a split air conditioning system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

Response from Morris Heating & Air Conditioning
Dear [Member Name Removed], it must be so nice to be free of those window units! Thanks again for writing. We sincerely appreciate your kind words and your business. Please feel free to call us if you have any questions on your new system. We're here to help. Thanks again and enjoy the rest of your summer.

Britt H.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
Due to the dollar amount involved for the work, I requested several proposals from different companies and Morris ended up on our short list. The reason for this was that we were impressed with the punctuality, responsiveness, creativity, knowledge and general approach. Andrew Previte came out and did a walk-thru of our specifics. He then quickly emailed us two different Lennox estimates - one to replace the unit that we currently had and one for a smaller unit, which was great. He also mentioned we should replace the pump - something we had not realized. We found his approach very professional and collaborative - he clearly came across as if he cared about our specific needs. Their pricing was very reasonable - compared to another vendor for the same unit. We would definitely recommend Morris to anyone with similar needs.
Description of Work: Our 3.5 ton (Trane) air conditioner needed to get replaced.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,400

Response from Morris Heating & Air Conditioning
Thank you so much for taking the time to write [Member Name Removed]. Honestly there is a lot of competition in the HVAC area and the fact that you would take the time to give people a real glimpse into what people can expect when they call for an estimate is really appreciated. Thank you again!

Barbara H.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
Very well. I only wish that my online records with the company would specify where to find the vent to the outside of my condominium unit. Blaise N. was thoroughly professional, polite, and amiable. I felt very comfortable with the quality service. We also chatted about differences between American and African social norms.
Description of Work: Annual summer air conditioning maintenance and filter change

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Response from Morris Heating & Air Conditioning
Thank you very much for choosing Morris Heating & Air Conditioning [Member Name Removed]. We're very happy that you were pleased with Blaise's work. Thank you also for the feedback on our online records. We are actively researching new software systems now to better serve our customers. Have a wonderful summer and thank you very much.

julia L.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
It went great, the service was superb, Manny, and Bobby where very professional, respectful, and friendly. They were always on time. Everyone involve in the project was professional, and very helpful. I was glad to have picked morris heating. Manny's team went the extra mile to make this project go smoothly, and kept me informed through the process. Thanks Julia
Description of Work: Installed a new ductless central air.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Morris Heating & Air Conditioning
What a nice note. Thank you so much for your kind words [Member Name Removed]. Manny and Bobby will really appreciate your taking the time to write. We hope you are enjoying your new ductless system during this hot weather! Have a wonderful summer.

Melissa C.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
Mike came on time and took care of the A/C. He cleaned the unit and serviced it and did the same with the return. He replaced new filters and checked everything thing out thoroughly.
Description of Work: This was our yearly maintenance for the A/C. Our records showed the type of filters we have and he brought them. That is service. Just perfect! I truly rely on everything Mike at Morris said- he is very knowledgeable and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Response from Morris Heating & Air Conditioning
Thank you very much [Member Name Removed]. We think Mike is pretty great too:) Have a great summer and enjoy your AC -- we just read that it's going to be a record breaker this year. Please call us should you need anything at all. Thank you again.

Joseph S.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
Blaise did a fantastic job! He went above and beyond diagnosing our problem. The AC is working great in this 90+ degree weather.
Description of Work: Our heat pump AC was not working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

Response from Morris Heating & Air Conditioning
Thank you so much [Member Name Removed]! We're so happy you are staying cool. Blaise is great and we're glad he was to get your AC up and running for you. Don't hesitate to call us again if you should need anything at all. Have a great summer! It looks like the heat is rolling in again this weekend...summer is finally here!

PETER C.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
Service was excellent. BLAISE was an efficient, knowledgeable, and very neat technician! I'm very satisfied with his work, and Morris' customer service.
Description of Work: Air conditioning annual maintenance in my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Response from Morris Heating & Air Conditioning
Thank you very much for taking the time to write [Member Name Removed]. We know there are a lot of choices in the HVAC arena and we sincerely appreciate your business and your kind words. Blaise will be very happy to hear that you were very satisfied with his service. Thank you again. We wish you and your family a wonderful summer! Please don't hesitate to call us whenever we can help you out in the future.

Adita V.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
One person came out. I didn’t get any complaint from my tenants, so I would imagine that everything was fine.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Morris Heating & Air Conditioning
Thank you very much [Member Name Removed]. Please call us whenever we can help you with any heating or cooling issue. Thank you again for your business. We sincerely appreciate it.

Adita V.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
They are punctual. They were out there quick, but we had to wait for the part, a couple of days. The workers were good. Professional.
Description of Work: They did emergency service. The heating system went out. They had to order a part. They do a maintenance up keep once a year.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Vincent L.
04/2017
5.0
heating & air conditioning/hvac
  + -1 more
The system was replaced very quickly and efficiently. Andy the service engineer answered all of my questions and helped me with rebates from Mass Save as well. The installation team came right on time and were done when expected and left no trace behind except for a newly installed furnace. The furnace is a Lennox and it performs very well
Description of Work: Replacement of Gas hot air heating system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Response from Morris Heating & Air Conditioning
Thank you very much for taking the time to write [Member Name Removed]. We know you have a lot of choices in the HVAC field and we sincerely appreciate the fact that you chose Morris. Please don't hesitate to call us any time you have a question about your new furnace or if we can help in any way. Thank you again. Have a great day.

Adita V.
05/2016
5.0
heating & air conditioning/hvac
  + -1 more
They came out and were able to get the unit replaced. I started a service contract with them. They were very good. They're very accommodating withe regard to scheduling and price.
Description of Work: My heating and A/C unit stopped working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Response from Morris Heating & Air Conditioning
Thank you so much for writing. We really appreciate your business!

Diane S.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
Very well done. Serviceman was professional and knowledgeable.
Description of Work: annual maintenance of A/C and air handler

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Morris Heating & Air Conditioning
Thank you so much for taking the time to write a review for us [Member Name Removed]. We really appreciate it and we appreciate your business. Please don't hesitate to call us at any time if you have a question or we can help with anything at all. Thank you again!

Amy M.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
I have used them twice now to fix and service a dehumidifier in my basement. They're excellent.
Description of Work: Fixed dehumidifier

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Morris Heating & Air Conditioning
Thank you for taking the time to write a review we know your time is valuable, we are very appreciative of your business. Please don't hesitate to call us if you need anything at all. Thank you again.

Micheal M.
08/2015
3.0
heating & air conditioning/hvac
  + -1 more
The representative assigned failed to arrive at the arranged time, or at all. After waiting approximately an hour we contacted the office and they were, again, very responsive and connected us with the rep. The break down, however, rested with the assigned representative. Apparently he had driven by our house at the prescribed time, but was not sure if it was the correct address so he returned to his office. While it is true that our house number has been removed as a result of the ongoing renovations, we were perplexed as to why he did not stop and knock if he thought he had the correct address? Again, offering him teh benefit of the doubt, I agreed to wait for him to return to our house form his office, which was less than 10 minutes away. After another 30 minutes I could not wait any longer and called to cancel the appointment. It is important to note that this review is based solely on the sales representatives behavior, and not the quality of their work. For that reason we are rating them as a 'C' overall.
Description of Work: We contacted Morris Heating and Air to provide an estimate for teh installation of a mini-split ductless system in our home. The office staff were professional and responsive in scheduling a time around our work schedules for a representative to conduct a site visit.

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
3.0
punctuality
1.0


Response from Morris Heating & Air Conditioning
We understand that it was frustrating for this customer to have to wait for a Morris team member to arrive. Please note that our rep did make every effort to contact this customer by phone both the evening before and the day of the appointment. Apparently there was no answer and no answering machine and unfortunately we did not have a cell phone as a second contact number. As a company, we absolutely pride ourselves on showing up on time, and we sincerely apologize for the inconvenience this customer experienced.

Virginia M.
04/2014
5.0
heating & air conditioning/hvac
  + -1 more
They were really good and did really good work.
Description of Work: We have used Morris Heating & Air Conditioning INC for two heating and A/C units.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

Fred M.
07/2013
3.0
heating & air conditioning/hvac
  + -1 more
They were expensive; I'm not taking that away but they really need to recheck their pricing structure. The quality of workmanship was fine but there was really not much work with it, changing the filter and checking the dumpers I could do it myself.
Description of Work: Morris Heating & Air Conditioning INC provided a quote this spring when I was looking to have the unit replaced.

Rating CategoryRating out of 5
value
1.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro

Richard T.
01/2013
5.0
metal restoration
  + -1 more
I went to Angieslist to find a company to relocate a forced hot air return as I was having a bathroom remodeled. I called Morris Heating and Air conditioning for an estimate. They came two days later as planned. They looked at the job and gave me an estimate. I had two other estimates in hand that were much higher for the same work. The professionalism displayed by Morris at every part of this procedure was beyond reproach. They came five days later. Installed the new return. The invoice was for the exact amount of the job. I give them 5 out of 5 stars in every category.
Description of Work: Closed off old return for forced hot air heating system. Installed new return for forced hot air heating system at a different location.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Response from Morris Heating & Air Conditioning
We are glad to have helped out with your remodeling, and would be more than happy to service you in the future, Mrs. Camilla Parisi Office Manager.
    • 1
    • 2(current)
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Contact information

11 Old Right Rd Unit A2, Ipswich, MA 01938

https://www.morrisheatingandair.com/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day


Licensing

Insured

Licensed*

Trade License Number
8​1​3​2
Trade License Locale
MA
Trade License Authority
Massachusetts B​o​a​r​d​ ​o​f​ ​S​t​a​t​e​ ​E​x​a​m​i​n​e​r​s​ ​o​f​ ​E​l​e​c​t​r​i​c​i​a​n​s
Trade License Expiration
07/31/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Natural Gas Lines,
Drain Pipe Installation,
Water Filtration and Softening,
Water Heaters

FAQ

Morris Heating & Air Conditioning is currently rated 5 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Morris Heating & Air Conditioning accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Morris Heating & Air Conditioning offers free project estimates.
Yes, Morris Heating & Air Conditioning offers eco-friendly accreditations.
No, Morris Heating & Air Conditioning does not offer a senior discount.
Yes, Morris Heating & Air Conditioning offers emergency services.
Yes, Morris Heating & Air Conditioning offers warranties.
Morris Heating & Air Conditioning offers the following services: Heating & Air Conditioning Installation, Repair, & Maintenance. Heat Pumps, Plumbing, Boilers, WiFi Thermostats, Humidifiers, Dehumidifiers, Air Purification Systems
Duct Cleaning

Contact information

11 Old Right Rd Unit A2, Ipswich, MA 01938

https://www.morrisheatingandair.com/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day