Morris Heating & Air Conditioning

Heating and Air Conditioning, Plumbing, Natural Gas Lines,

About us

Morris Heating & Air Conditioning is proud to be Essex County’s most trusted HVAC team since 1998. Whether you need AC or heater maintenance, repairs, or complete replacements and new installations, the local company can handle it. Expect quality work and customer care every time. Morris Heating & Air Conditioning responds quickly, arrives as scheduled, and leaves no mess behind. Additionally, the company is available 24 hours a day, 7 days a week for any emergency heating or cooling in Ipswich or the surrounding areas. Call now to request a service. Morris Heating & Air Conditioning has financing options and special rebates in place to help with budget concerns. Ask about their maintenance plans and online coupons as well to get instant savings.

Business highlights

27 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Heating & Air Conditioning Installation, Repair, & Maintenance. Heat Pumps, Plumbing, Boilers, WiFi Thermostats, Humidifiers, Dehumidifiers, Air Purification Systems

Services we don't offer

Duct Cleaning

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

5.074 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
1%
3
4%
2
0%
1
1%


Rating CategoryRating out of 5
quality
5.0
value
4.7
professionalism
5.0
responsiveness
4.9
punctuality
5.0

Filter reviews by category

Showing 1-25 of 74 reviews

John M.
06/2022
5.0
plumbing
  + -1 more
Justin and Cam, the technicians, did a great job. We have an old farmhouse with a very strange configuration of partial crawlspace and partial full basement, and water was leaking through the fieldstone foundation wall from the crawlspace. They quickly diagnosed that the problem was coming from 1 or 2 zones of the hot water radiator heating system, and they were able to shut off those zones to stop the leak, while allowing the house to still use water for sinks, toilets, and showers. We'll have to do more work later to replace pipes to the radiator but, because they are hard to access, we need to plan ahead for some construction work. I'm fully satisfied that these guys were able to find the problem and give us even a temporary solution that allows us to have our working plumbing again without the basement getting wet. Would definitely work with them again.
Description of Work: Water was leaking into my basement from somewhere, and I need it diagnosed and solved quickly.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$345

Catherine R.
04/2020
5.0
heating & air conditioning/hvac
  + -1 more
We worked with Andy, Matt and Alex to have a Mitsubishi split system installed in our home and they did an excellent job explaining the system and installing it. They worked with us in choosing the location and type of units we wanted with regard to function and aesthetics. Everyone was very pleasant and accommodating and the house was left in perfect condition each day when they left. We highly recommend this company!
Description of Work: Mitsubishi split system with Kumo cloud installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James P.
01/2020
5.0
heating & air conditioning/hvac
  + -1 more
Replacement of 2 heating and a/c systems. Went very well. Professional, courteous, and thoughtful.
Description of Work: HVAC replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Morris Heating & Air Conditioning
Thanks for the feedback [Member Name Removed]. Very glad the install went well. Enjoy the new system and let us know if there’s anything else we can do for you. Thanks again!

Kalil B.
12/2019
5.0
heating & air conditioning/hvac
  + -1 more
Steve Z. was awesome and he explained what he was going to do. He was polite, pleasant, and most definately a great ambassador for Morris Heating and Air Conditioning. Morris Heating and Air Conditioning is an A+ company in my mind - from Kaitlyn, who answers the phone to their field technicians.
Description of Work: Steve Z was the service technician who performed the annual service on my gas fired hot air system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Response from Morris Heating & Air Conditioning
Thanks for the feedback [Member Name Removed]. I’m glad you were satisfied by the work done by Steve and that you had a positive experience from start to finish. Thanks for choosing Morris. Happy holidays!

Ysidro R.
06/2019
5.0
heating & air conditioning/hvac
  + -1 more
Peter is a knowledgable and professional in his work. He explained everything thoroughly in a way that could be understood. He was also very personable. I would highly recommend Morris Heating and Air Conditioning of Ipswich Mass. We have been very pleased with the service for over ten years.
Description of Work: service maintenance on HVAC unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Bill G.
05/2019
5.0
heating & air conditioning/hvac
  + -1 more
Everything went extremely well. Kevin and Bobby were very professional and efficient. They showed up on time every day and worked hard all day. Andy, our initial contact with the company, was knowledgeable and down to earth. Can't recommend this company and crew highly enough!
Description of Work: Install air conditioning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Noel M.
12/2018
5.0
heating & air conditioning/hvac
  + -1 more
Prompt, clear communication and a job well done!
Description of Work: New furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Charles R.
11/2018
5.0
heating & air conditioning/hvac
  + -1 more
Very well. We also hooked up a Kumo Cloud wifi system. Chris, the technician, was well-informed and explained the operation clearly. We've seen that the bad reviews for Kumo Cloud, but we have only a single unit, and so far everything works fine--very simple and straightforward.
Description of Work: Install a heat pump

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Alison M.
11/2018
5.0
heating & air conditioning/hvac
  + -1 more
Great!! Would not hesitate to recommend!!
Description of Work: Tune up on heating unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Harry C.
10/2018
1.0
heating & air conditioning/hvac
  + -1 more
They came out and quoted me an outrageous amount to do some duct work in my basement..nearly $7000. Had to call them back to even get the quote after Chris said he would call back.
Description of Work: Outrageous quote!

Rating CategoryRating out of 5
value
1.0
responsiveness
1.0
punctuality
1.0


Patricia C.
08/2018
5.0
heating & air conditioning/hvac
  + -1 more
Morris Heating and AC provided service that should serve as a model for all other service providers. They were consistently professional, efficient and response, ultimately installed a system at a very good price and did so urgently as we were entertaining guests from out of town. From the front office (Heather and Kaitlin) to the service manager (Greg) to the individuals who actually did the work at the house - beginning with Julin, then Blaise and finally Christos who actually installed the system, I interacted with very pleasant and effective people.
Description of Work: Needed to have the 2nd floor central AC replaced but it took several visits to determine this.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,300

JAMES G.
06/2018
5.0
heating & air conditioning/hvac
  + -1 more
We had a very good experience with Morris. They provided a detailed quote, explained the options and the process very well. Their installers were friendly and happy to answer questions. They did a clean and tidy job of the installation. The subs that they recommended for electrical work were also excellent. I would recommend them to anyone.
Description of Work: Install a four zone Mitsubishi mini-split heating/air conditioning system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Maria B.
05/2018
5.0
heating & air conditioning/hvac
  + -1 more
Morris Heating and Air Conditioning staff quickly worked me into their schedule even though I was not a current customer. Service Pro Christos called when he was in route. He walked me through his troubleshooting and diagnosed incorrect wiring left by another HVAC service technician during furnace work in the winter. Problem resolved in 10 minutes. I am a Morris Heating and Air Conditioning customer now.
Description of Work: Troubleshoot AC Compresser

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Karen B.
05/2018
5.0
heating & air conditioning/hvac
  + -1 more
Excellent. Mike B very professional and knowledgeable: technically. Thorough and explained all services performed.
Description of Work: Yearly AC maintenance service

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Morris Heating & Air Conditioning
Thank you very much for trusting Morris with your annual maintenance [Member Name Removed]. Thank you for taking the time to write and have a wonderful summer. All predictions around here are that it's going to be a hot one!

Tim S.
05/2018
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
was able to stop it without costing a lot
Description of Work: leaking outdoor faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Susan M.
04/2018
5.0
heating & air conditioning/hvac
  + -1 more
It went perfectly. Morrison heating and air conditioning company on Cape Ann, MA is one of the most professional companies we have ever worked with.
Description of Work: Heating and cooling system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Morris Heating & Air Conditioning
So kind of you to write [Member Name Removed]. We sincerely appreciate that and want you to know that we are here for you 24/7 should you need anything at all -- please don't hesitate to call. Have a great summer and thank you very much for placing your trust in the Morris team.

Anya C.
03/2018
5.0
heating & air conditioning/hvac
  + -1 more
Called the office and was able to schedule an appointment within the hour, technician arrived quickly, very friendly and helpful. He couldn't find the main cause but helped clean connection points and get the unit running again quickly - provided detailed explanation of service. Provided tips on ducting, I will book a service call for Morris to look at current furnace and make suggestions. Would highly recommend based on my 1st appointment!
Description of Work: Furnance wasn't working

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from Morris Heating & Air Conditioning
Thank you very much for your A rating [Member Name Removed]. We very happy to hear that your furnace is up and running again. It sure has been a long winter! Thank you very much for your business and please don't hesitate to call us any time we can help you. Thank you again.

Rick B.
03/2018
5.0
heating & air conditioning/hvac
  + -1 more
Attentive service. Problem diagnosed quickly and repaired. Efficient work...
Description of Work: Emergency Heating Repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from Morris Heating & Air Conditioning
Thank you very much [Member Name Removed]. Please call us anytime we can help you out in the future. Have a nice spring -- if it ever gets here :) Thank you again for your business.

Joyce F.
03/2018
5.0
heating & air conditioning/hvac
  + -1 more
Peter and John arrived on time and were absolutely Professional..Work was done on time and I was very pleased..Would not hesitate to hire Morris Heating and Air Conditioning in the future..
Description of Work: installed dual Mitsubishi units

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Response from Morris Heating & Air Conditioning
Peter and John will really appreciate your kind words [Member Name Removed]. We hope you love your Mitsubishi units! Please call us if you have any questions regarding their operation (and we actually have a great videos online which many folks have found helpful with tips on cleaning the filters, operating the remote, etc) I've included the link here should you find it useful https://morrisheatingandair.com/about/videos/ Thank you again for your business and have a wonderful day.

Paula D.
01/2018
5.0
plumbing
  + -1 more
Zach Brown initially came to fix leaking water situation and then realized there was damage due to water seepage. After that damage is repaired, Zach will return to put plumbing back in order, including replacing faucets which had to be cut out to allow removal of granite countertop, reconnect water lines and possibly reinstall a new Reverse Osmosis system since the old one had to be removed. Can't say enough about Zach -- his professionalism, his explanation of what's being done and options for replacing/improving plumbing under kitchen sink, pipes, etc.
Description of Work: This is frozen water pipe situation with the attendant water damage to property -- so it's a work in progress and involves coordinating with water/mold remediation, removal of granite tops and removal of cabinets to get to wall behind kitchen sink to assess damage and eventually repair. . So it's not black and white what all needs to be done before project finished. Can't determine final price at this point.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

NANCY S.
12/2017
5.0
heating & air conditioning/hvac
  + -1 more
I needed it fixed immediately, as the heat was dropping rapidly in the house. I called my usual company that I've used for years, and was told that no one could service my furnace until "maybe tomorrow". Not good enough. I'm hearty but not going without heat for two days. I called Peterman and they sent a rep, Jason, out in a couple of hours. Jason was great, and happy to explain what was going on. Fried circuit board. He had to go get one, but he replaced it, did a cleaning, replaced our filter with a better one, and was on his way. Jason was great, knew his business, and I will call again. After he left, I later saw the receipt, which was emailed to me. It was quite vague; I was charged for "1 unit" of this and that. No prices. I want to know exactly what I am being charged for each item, not just a total. It is also flummoxing that it cost an additional $20 to pay a year's contract up front than to pay monthly. This is mind-boggling. No one is allowed to auto-debit my checking account. I pay in full. Other than these small issues unrelated to the repair itself, all went well.
Description of Work: Furnace abruptly stopped working and it was around 20 degrees outside. I noticed at 2 am, and by 7 am, it was getting quite cold. I am glad I called Peterman.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$741

Response from Morris Heating & Air Conditioning
We believe this is for a company called Peterman (not Morris Heating & Air Conditioning) -- and we do not have a Jason on our team, so I'm sorry we can not respond to this review as we believe it was incorrectly posted to our account.

Alan W.
11/2017
5.0
heating & air conditioning/hvac
  + -1 more
Great. They were very professional and courteous
Description of Work: Maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Morris Heating & Air Conditioning
Thank you very much [Member Name Removed]. We sincerely appreciate your business. Happy Thanksgiving to you and your family.

TODD A.
11/2017
5.0
heating & air conditioning/hvac
  + -1 more
Christos did a great job with our annual heating service. Punctual, professional and thorough.
Description of Work: Annual Heating system service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Morris Heating & Air Conditioning
Thank you very much [Member Name Removed]. Christos will really appreciate your review. Thank you for your business and Happy Thanksgiving to you and your family.

Leslie B.
11/2017
3.0
heating & air conditioning/hvac
  + -1 more
Decided not to ask for their services.
Description of Work: We just wanted to have a one-time service check for our heating system, but the company was more interested in selling us an annual program, which we didn’t want.

Rating CategoryRating out of 5
professionalism
3.0


Response from Morris Heating & Air Conditioning
We're surprised and sorry to hear that [Member Name Removed].. We're not the hard-sell company at all and rarely receive "too salesy" feedback. Our sincere apologies that that is how our team member came across to you. We absolutely believe in annual maintenance programs because they strongly benefit our customers. Most of our no-heat calls in the winter are due to lack of maintenance so we do encourage our customers to join a maintenance program (if not with Morris, then with any reputable HVAC company) Thank you for your feedback and we'll be sure to review it with our team.

Dennis O.
10/2017
5.0
heating & air conditioning/hvac
  + -1 more
It took only a minute or two to find a bad limit switch. Got me going again really fast.
Description of Work: Furnace would not light the burners

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Morris Heating & Air Conditioning
Thank you [Member Name Removed], but I believe this review was meant for a company in IN -- we're in Massachusetts.
    • 1(current)
    • 2
    • 3


Contact information

11 Old Right Rd Unit A2, Ipswich, MA 01938

https://www.morrisheatingandair.com/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day


Licensing

Insured

Licensed*

Trade License Number
8​1​3​2
Trade License Locale
MA
Trade License Authority
Massachusetts B​o​a​r​d​ ​o​f​ ​S​t​a​t​e​ ​E​x​a​m​i​n​e​r​s​ ​o​f​ ​E​l​e​c​t​r​i​c​i​a​n​s
Trade License Expiration
07/31/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Natural Gas Lines,
Drain Pipe Installation,
Water Filtration and Softening,
Water Heaters

FAQ

Morris Heating & Air Conditioning is currently rated 5 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Morris Heating & Air Conditioning accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Morris Heating & Air Conditioning offers free project estimates.
Yes, Morris Heating & Air Conditioning offers eco-friendly accreditations.
No, Morris Heating & Air Conditioning does not offer a senior discount.
Yes, Morris Heating & Air Conditioning offers emergency services.
Yes, Morris Heating & Air Conditioning offers warranties.
Morris Heating & Air Conditioning offers the following services: Heating & Air Conditioning Installation, Repair, & Maintenance. Heat Pumps, Plumbing, Boilers, WiFi Thermostats, Humidifiers, Dehumidifiers, Air Purification Systems
Duct Cleaning

Contact information

11 Old Right Rd Unit A2, Ipswich, MA 01938

https://www.morrisheatingandair.com/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day