Excellent experience. Raquel and her crew tackled the job and left my house fresh and clean. I recommend and will use again.
Description of Work: Whole house cleaning: floors, shelves, kitchen, bathrooms
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$300
Response from Raquel's Cleaning
Please enter what you would like the response to look like:Thank you [MNR]!!
Jeanne R.
09/2017
1.0
house cleaning
Β + -1 more
They cleaned well but they broke my recliner. The back does not sit upright anymore not does the foot rest go down into position. Both were working fine when Raquel came into the room earlier to see me. I was sewing and the recliner worked just fine. I wrote and told her about this but she said that the recliner was not moved. Either she neglected to clean under it or it was moved and broke. The other section of the couch was moved and replaced in the wrong area. I believe they over turned the recliner and something happened. I just wanted her and her team to own up to it. But she refused.
Description of Work: I hired Raquel and 3 ladies to clean my house.
Rating Category
Rating out of 5
quality
2.0
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0
$430
Response from Raquel's Cleaning
Dear [Member Name Removed] We feel sorry that despite we did a good job cleaning your house you rather to rate us that low. We feel sorry that you refused to take a good amount of discount on the payment of future cleanings, since we have a split system among our crew and that would be difficult to refund you right away. We feel sorry that you didnβt consider the discount I gave to you by the end of the cleaning and cleaned your windows which wasnβt accorded in our deal. I really feel sorry you mentioned we neglect to clean under the recliner and at the same time input us the responsibility of breaking it. Please read the other previous reviews and check if we ever had that type of complaint.
Ann B.
07/2017
5.0
house cleaning, window cleaning
Β + 0 more
Great, she came over, took a look and quoted me a price for 3 people, and we set a date She ended up needing 4 people as we decided to have them do all first floor windows inside and out. They all worked very quickly and worked very hard. The house looks and smells cleaner than clean! All hardwood floors, rugs, refrigerators, walls, furniture, ceilings, bathrooms kitchen etc etc. done in 3 1/4 hours. Thanks Raquel and team!
Description of Work: Following our renovation, we needed our new home thoroughly cleaned. Had contacted someone last fall...forgot who it was so I started all over again and chose Raquel; she has great reviews.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Response from Raquel's Cleaning
Thank you π
Martha M.
07/2017
5.0
house cleaning
Β + -1 more
Very well. Hardworking and responsive cleaners. Pleasant to have around. 325
Description of Work: Entire house was beautifully and thoroughly cleaned!
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$325
Jamie H.
07/2017
5.0
house cleaning
Β + -1 more
Having recently moved here, we didn't really know anyone, so we turned to Angie's list. Finding Raquel is one of the best things that has happened to us since moving here. She and her crew are fast, pleasant and professional. They did a thorough first time cleaning and will now continue to clean on an every other week basis. Not only were they terrific, but their price was very competitive.
Description of Work: We needed a cleaning service for our home in Falmouth.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Raquel's Cleaning
πthank you!!
Christine L.
06/2017
5.0
house cleaning
Β + -1 more
Raquel and her team were very punctual and professional. She said she would clean corner to corner and she did. She was extremely thorough and a pleasure to talk with and have in our home. She does outstanding work!
Description of Work: House cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Raquel's Cleaning
π
Laura Y.
06/2017
5.0
house cleaning
Β + -1 more
Raquel and her team did a great job and cleaned many of my windows as well inside and out.
Description of Work: Raquel and her team cleaned my entire 3 bedroom house and my 2 br. cottage
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Response from Raquel's Cleaning
π
Stephen G.
06/2017
5.0
house cleaning, window cleaning
Β + 0 more
I was very impressed. Raquel showed up a little late but kept in touch with us to tell us she was running late. She came with two other women and they set about cleaning, bleaching, vacuuming each and every room. When they were done we were elated at how good a job they had done. Spectacular. And the charge was less than what we expected. Highly recommend this service.
Description of Work: Didn't know Raquel but relied on Angie's List for recommendation. I was not disappointed. We bought a house that was really neglected, dirty, stains, greasy. Need an extremely thorough and complete cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$365
Response from Raquel's Cleaning
π
Kathy C.
06/2017
5.0
house cleaning
Β + -1 more
Raquel was on time, professional and very thorough. My house looked amazing when done!
Description of Work: Completely clean cottage
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$380
Response from Raquel's Cleaning
π
Richard S.
05/2017
5.0
house cleaning
Β + -1 more
The team arrived and worked through a snowstorm.
Description of Work: Deep cleaning on a newly rehabbed townhouse. Raquel's team removed all drywall dust, cleaned the kitchen cabinets and all the windows and sliders. Everything was done perfectly, from cleaning the wood floors to cleaning 3 new bathrooms of construction schmutz.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Response from Raquel's Cleaning
π
Linda C.
05/2017
5.0
house cleaning, window cleaning
Β + 0 more
Raquel was great to work with - professional, pleasant, with an eye for detail. We recently did some renovations and there was dust from the construction every where. Raquel and her staff got to work cleaning all the walls, windows, and floors - did a great job. Also left the kitchen & bathrooms sparkling clean! Raquel "squeezed" me in to her schedule and kept in touch when she was running a little late. Would definitely hire her again!
Description of Work: We recently added an addition to a beach house and needed "Spring Cleaning" top to bottom , whole house - 5 bedrooms, 4 bathrooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Raquel's Cleaning
π
Gail B.
05/2017
5.0
house cleaning
Β + -1 more
Raquel and her team were wonderful. Responsive, personable, and did a thorough job cleaning the house from top to bottom. They moved furniture to reach hard to get spaces; cleaned the oven and fridge; and even cleaned the windows.
Description of Work: I hired Raquel to clean my parents' winter Cape Cod home before their arrival back from Florida.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Michael D.
04/2017
5.0
house cleaning
Β + -1 more
I called and they responded quickly. We set up a date and they showed up on time, worked efficiently. All was good.
Description of Work: I used them for housecleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Response from Raquel's Cleaning
π
Lena M.
03/2017
5.0
house cleaning
Β + -1 more
I t went very well. They were done right on time.
Description of Work: vacume and clean kitchen and bathroom floors. Cean 2 bathroom and remove and clean refrigerator shelves . I put everything back.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Raquel's Cleaning
π
Greg D.
03/2017
5.0
house cleaning
Β + -1 more
They did an amazing job in a very tired and dusty house; very responsive on very short notice. One snag for us was that we thought we had agreed on a $300 limit prior to them starting the work but were informed after the work was done that it would cost $350. In the future, we'd like it if they had a "menu" of options for us to tailor the work we want done and the price range for those options.
Description of Work: Cleaning the house
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Response from Raquel's Cleaning
π
Don N.
03/2017
5.0
house cleaning
Β + -1 more
Team of four people cleaned the home for more than four hours. Overall, it was a more thorough cleaning than I expected. At one point, they were cleaning some of the kitchen floor grout with toothbrushes to get the dirt out. I was extremely pleased with the cleaning and would gladly use them again.
Description of Work: Cleaning of a new home before moving in
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Response from Raquel's Cleaning
π
Helen P.
02/2017
5.0
house cleaning
Β + -1 more
I needed a thorough cleaning of my home and Raquel did a wonderful job! My house has never been so clean! They moved furniture and cleaned tough to reach spots. We were very impressed by the quality of their work and attention to detail.
Description of Work: I needed a thorough cleaning of my home and Raquel did a wonderful job! My house has never been so clean! They moved furniture and cleaned tough to reach spots. We were very impressed by the quality of their work and attention to detail.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$360
Response from Raquel's Cleaning
π
Maura D.
01/2017
5.0
house cleaning
Β + -1 more
They were very thorough and the house looks great!
Description of Work: Deep house cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Raquel's Cleaning
π
Dan M.
11/2016
5.0
house cleaning
Β + -1 more
Everything was perfect! Raquel and her team worked VERY HARD for nearly 4 hours and the end result was a gleaming house. We could not be happier with the work and would recommend her services to anyone needing professional housecleaning services
Description of Work: Deep Cleaning of 3400 square foot home
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Raquel's Cleaning
π
Nancy D.
11/2016
5.0
house cleaning, window cleaning
Β + 0 more
In October I hired Raquel's team to clean our windows. They did a fabulous job. I'll definitely ask them to clean my windows again. Raquel's team has been back to clean my house twice since then and I am totally satisfied. She's pleasant to work with and they perform a very thorough job. I highly recommend Raquel and her team.
Description of Work: Window cleaning House cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Response from Raquel's Cleaning
π
Michael W.
11/2016
5.0
house cleaning
Β + -1 more
Raquel and her crew do a beautiful job. They treat my house as if it were their own. Everything is always spotless when they're done. I love coming home to a beautifully clean house after they've been there. Raquel is always prompt but will be flexible to meet my needs. Can't say enough about her.
Description of Work: Raquel cleans my house from top to bottom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Raquel's Cleaning
π
Robin B.
10/2016
5.0
house cleaning
Β + -1 more
Raquel was prompt and through. She and her crew did an excellent job in a short amount of time. She was very detail-oriented and did the job exactly the way I would have done it myself if I had the time.
Description of Work: I needed my rental property cleaned before new tenants moved in.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Robin B.
10/2016
5.0
house cleaning, window cleaning
Β + 0 more
Raquel and her crew were prompt and hard working. They cleaned the entire house in just two hours. The house was not furnished so there was no furniture to move or clean. They cleaned two sliders and 10 windows inside & out as well as two full bathrooms and a kitchen. They also cleaned light fixtures and a ceiling fan that needed a good cleaning. They did a great job and the cost was reasonable. I would definitely hire them again.
Description of Work: I needed basic cleaning and ceiling & fixture dusting and woodwork cleaning on a rental property. I also needed windows cleaned inside and out.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$240
Response from Raquel's Cleaning
π
Helen P.
09/2016
5.0
house cleaning
Β + -1 more
Raquel's team did a fantastic job! After 3 hrs of deep cleaning, including baseboards, windowsills,chandelier the house looked spotless. I'm very much a DIY type, but I don't think I would have done a better job. A big plus - I called Raquel last minute and she was still able to accommodate my weekend request and she was replying to text messages almost instantly. I will definitely use her team again.
Description of Work: House cleaning, 4 bedroom, 2 baths
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Raquel's Cleaning
π
Natalie P.
09/2016
5.0
house cleaning
Β + -1 more
Raquel and her team always do a fantastic job. Everything looks and smells so clean. Have had her for well over a year now and she consistently delivers a very clean house. Also, she is extremely reliable and timely as to when she will arrive. Very professional in her approach.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
House Cleaning,
Window Cleaning
FAQ
Raquel's Cleaning is currently rated 4.9 overall out of 5.
Monday: 9:00 AM - 9:00 PM
Tuesday: 9:00 AM - 9:00 PM
Wednesday: 9:00 AM - 9:00 PM
Thursday: 9:00 AM - 9:00 PM
Friday: 9:00 AM - 9:00 PM
Saturday: 9:00 AM - 9:00 PM
Raquel's Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Raquel's Cleaning offers a 5% senior discount.
Yes, Raquel's Cleaning offers emergency services.
No, Raquel's Cleaning does not offer warranties.
Raquel's Cleaning offers the following services: **Professionally Serving Cape Cod Customers Since 2001** Home & Office Cleaning....Windows & Special One Time Cleaning....Free Estimates