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Raquel's Cleaning

House Cleaning, Window Cleaning

About us

We clean houses and windows have excellent references, and offer free estimates. We have served Cape Cod since 2001.

Business highlights

24 years of trusted experience
LGBTQ+ Friendly
Emergency Services Offered

Services we offer

**Professionally Serving Cape Cod Customers Since 2001** Home & Office Cleaning....Windows & Special One Time Cleaning....Free Estimates

Amenities

Free Estimates
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9150 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
2%
3
0%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.8
Showing 26-50 of 150 reviews

Ann D.
02/2021
5.0
house cleaning
Β  + -1 more
Raquel was very responsive and easy to work with. I was thrilled with the job that she and her employees did, which was thorough, meticulous, and very efficient. They worked quickly and did a great job. The cost was reasonable. I could not more highly recommend her, and hope to use her again down the road as we settle into our new home.
Description of Work: deep clean of our new house prior to moving in

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Raquel's Cleaning
Thank you! I appreciate!!

Patrick H.
02/2021
5.0
house cleaning, window cleaning
Β  + 0 more
Raqueland her team did an excellent job as there was dust and diirt everywhere after our kitchen renovation which included refinishing wood floors throughout the house. Easy to work with and a genuinely nice person.
Description of Work: Whole house deep cleaning after kitchen renovation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from Raquel's Cleaning
Was a pleasure work with you!!

julie P.
02/2021
1.0
house cleaning
Β  + -1 more
The first few times went well; however the fourth time was disastrous. After changing the time from 8:30 to 11:00 two girls showed up at noon. They were obviously in a hurry as they did not clean two bathrooms, broke picture frames, and left glass tables looking worse than when they arrived. They usually stay for two and a half hours but this time they were done in a little over an hour. For the amount of money I pay them and the size of the house this was absurd. Later when I went upstairs I found the thermostat was set to the warmest temperature it could reach - my entire upstairs was like a sauna. I am truly not a picky person, I just wanted my house cleaned.
Description of Work: House Cleaning

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
1.0

$180

Response from Raquel's Cleaning
Dear client I accept the bad reviews (which are just a few) the same way I accept the highest compliment. I am humble enough to understand that we all are human beings, and not always will we please everybody, despite our efforts. I understand your frustration but can't understand that for the previous 3 times you were delighted and willing to pay our price and the last time when we were perhaps not as good as usual you refused to hear us. For 3 times calling and messaging to you; offering a free of cost cleaning and repair whatever was damaged, you declined. Well, we tried to do our best, as usual. We wish you well.

Olivia B.
01/2021
5.0
house cleaning, window cleaning
Β  + 0 more
Raquel’s team did a fantastic job cleaning the house from top to bottom. Excellent job. I would highly recommend.
Description of Work: I recently bought a new house which was in need of a deep cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Raquel's Cleaning
Thank you!😊

Megan W.
01/2021
5.0
house cleaning
Β  + -1 more
Raquel is fantastic! She's responsive, easy to work with and offers a fair price for a thorough clean. We signed up for monthly service and are very glad we did! Raquel and her team do excellent work.
Description of Work: house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Response from Raquel's Cleaning
Thank you!😊

Lila G.
12/2020
5.0
house cleaning
Β  + -1 more
Excellent. What a beautiful job by a crew of three. The house looks brand new when they are done. They pay attention to every detail. My husband was so impressed with the deep clean. He said , "wow that was worth it." Do not hesitate to hire. You will be happy.
Description of Work: Deep Clean full house - then bi weekly
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Raquel's Cleaning
Thank you!!😊

stephanie G.
09/2020
5.0
house cleaning
Β  + -1 more
Raquel and her team is reliable, thorough, and they walk in my door with a positive attitude about herself, her team and her work. I don't have to point out to her what needs to be done, and her prices are low in relation to the quality and attention that she provides. They have consistently taken appropriate precautions for covid. Raquel works with me to adapt to our schedule. I appreciate knowing her, and feel well cared for. I highly recommend with the only misgiving in recommending being that it means she'll be even more in demand than she already is. :)
Description of Work: regular housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Raquel's Cleaning
Thank you! Means a lot to me and my helpers!!

Su M.
08/2020
5.0
house cleaning
Β  + -1 more
Very well. Raquel is great and her crew works very hard.
Description of Work: housecleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Response from Raquel's Cleaning
Thank you! I appreciate!!

Walt C.
07/2020
5.0
house cleaning
Β  + -1 more
four people and two hours later, house was near perfect. She fit me in on that Saturday (tough day yo get any cleaning service...rental season) on three day notice!
Description of Work: General cleaning for a walk through by new buyers.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Raquel's Cleaning
Thank you!😊

Karin K.
07/2020
5.0
house cleaning, window cleaning
Β  + 0 more
Team was professional, showed up on time. Completed everything I asked and more. Would hire again in a minute. House and windows look fabulous and I am ready to put the house on the market! Very Happy with Raquels Cleaning.
Description of Work: Moving out complete cleaning, windows and blinds

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Response from Raquel's Cleaning
Thank you! 😊

Kathleen M.
06/2020
5.0
house cleaning, window cleaning
Β  + 0 more
Fabulous. Raquel and her team were professional. My house in four hours was cleaned from top to bottom. It looks and feels fantastic. Will be asking them to return.
Description of Work: I had my Home Deep Cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Raquel's Cleaning
Thank you! 😊

Amy S.
06/2020
5.0
house cleaning, window cleaning
Β  + 0 more
They did an amazing job. Very impressed.
Description of Work: Deep house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Response from Raquel's Cleaning
Thank you! 😊

Jocelyn K.
05/2020
5.0
house cleaning
Β  + -1 more
It went really well. Raquel was easy to communicate with. She responded promptly. She was able to squeeze us in within one week. Her team cleaned our entire house in less than three hours. I highly recommend Raquelβ€˜s cleaning service. They were very good and efficient. Our house looks amazing. We have four dogs and you could never tell after they were done. We are hiring them to come back biweekly!
Description of Work: We needed our entire house cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Raquel's Cleaning
Thank you!😊

Brenda G.
05/2020
5.0
house cleaning
Β  + -1 more
Raquel did an excellent job - house looks cleaner than it has it years. Was move back in ready for us!
Description of Work: Opening home for season

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Raquel's Cleaning
Thank you! 😊

Angela N.
01/2020
5.0
house cleaning, window cleaning
Β  + 0 more
Raquel and her crew of 3 professionals performed an outstanding job on my home. A thorough deep clean was carried out, which took approximately 5 hours as I have a fairly large house. They did an excellent job, with exceptional focus on detail. All the inside doors and windows, baseboards, ceiling fans, etc., were thoroughly cleaned. I am very pleased with the work, and have happily booked her crew to come back on a bi-weekly basis. Thanks Raquel!
Description of Work: Deep clean for my home + inside windows

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$840

Response from Raquel's Cleaning
Thank you so much! It was a pleasure work with you!!

Jane K.
12/2019
5.0
house cleaning
Β  + -1 more
Believe the reviews! A+ work and team. On time, efficient, more particular about their work than I was. Just simply a great experience and will absolutely use them again!
Description of Work: Deep Housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Response from Raquel's Cleaning
Thank you so much!!!!

Kerri S.
11/2019
5.0
house cleaning
Β  + -1 more
Rachel and her team were professional, friendly and fast. I had a limited amount of time to get the house clean before our movers arrived the next day. She arrived on time with a crew of 3 and scoured the house from top to bottom. When she encountered stains, or places that despite their best efforts would not come clean, she found me and brought me to review the issue. The house was clean and fresh when they left and we were excited to begin moving in!
Description of Work: Deep clean of a new home just purchased before move in

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Response from Raquel's Cleaning
Thank you!

Tad D.
09/2019
5.0
house cleaning
Β  + -1 more
Raquel and her crew did an outstanding job. I needed our home scrubbed down after hosting many guests over the summer. The house came out immaculate with sparkling windows, blinds and baseboards free of dust, built in dirt in the windows gone. Bathrooms and kitchen spotless. Raquel was very easy to communicate with as well. I live out of state and coordinated easily with her. Although this was just a one-time clean I will definitely have her come back in the spring for another thorough clean!
Description of Work: Deep house cleaning including blinds, baseboards, windows. Vacuuming, dusting, bathroom cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$380

Response from Raquel's Cleaning
Thank you! 😊

Kathryn G.
09/2019
5.0
window cleaning
Β  + -1 more
Excellent, I highly recommend the window cleaning service!
Description of Work: Window Cleaning: Inside & OUt

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Valerie C.
08/2019
5.0
house cleaning
Β  + -1 more
I would highly recommend Raquel's cleaning service. Raquel is pleasant, professional, accommodating, responsive, punctual, honest and reasonably priced. She and her crew worked efficiently and made the house sparkle!
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Raquel's Cleaning
Thank you!!

Kim C.
07/2019
5.0
house cleaning, window cleaning
Β  + 0 more
All around a great experience! Raquel and her staff pay attention to detail! The windows look beautiful and my house is the cleanest it's been in 10 years. They do a wonderful job and are very friendly, professional and reasonable.
Description of Work: House Cleaning and Window Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Raquel's Cleaning
Thank you ☺️

Harry O.
07/2019
5.0
house cleaning
Β  + -1 more
Raquel and her team did a fantastic job cleaning our large, unusual house. Carpets vacuumed, floors mopped to a shine, nooks and crannies dusted and cleaned, kitchen and bathroom floors glisten. Our house hasn't been this clean since we bought it 12 years ago. They were polite, very professional, and flexible with the schedule. Showed up on time, did what we wanted and then some for a very reasonable price. Thanks Raquel!!
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Raquel's Cleaning
Thank you!😊

Robert D.
06/2019
5.0
window cleaning
Β  + -1 more
An overall fine experience. We will use Raquel again and have already recommended her to friends
Description of Work: Wash all of the windows in the house on bothmsides

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$420

Response from Raquel's Cleaning
Thank you! Was a pleasure working with you!!

Debra B.
06/2019
5.0
house cleaning, window cleaning
Β  + 0 more
Highly recommend Raquel. The fees were very reasonable and the work incredibly professional and well done. She is very responsive even with a last minute call. Communication is excellent. She even does windows! Of note for landlords who may not be near their rentals. Raquel is a gift. She looks out for her clients and promptly notifies if something is wrong on or in the property.
Description of Work: Rental housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Raquel's Cleaning
Thank you!! ☺️

Ronald C.
06/2019
5.0
house cleaning
Β  + -1 more
Fantastic! She and her team are professional, efficient, and detail oriented. I have utilized cleaning companies in the past and Raquel is by far the best! I would highly recommend her for any cleaning job! She is a professional and very accommodating and a comfortable person to have in your home.
Description of Work: General house cleaning before moving into new house as well as Spring and regular cleaning in our prior house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Raquel's Cleaning
Thank you!!

Contact information

41 Chestnut St, Hyannis, MA 02601


Service hours

Monday:
9:00 AM - 9:00 PM
Tuesday:
9:00 AM - 9:00 PM
Wednesday:
9:00 AM - 9:00 PM
Thursday:
9:00 AM - 9:00 PM
Friday:
9:00 AM - 9:00 PM
Saturday:
9:00 AM - 9:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Window Cleaning

FAQ

Raquel's Cleaning is currently rated 4.9 overall out of 5.

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 9:00 PM

Saturday: 9:00 AM - 9:00 PM

Raquel's Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Raquel's Cleaning offers free project estimates.
Yes, Raquel's Cleaning offers eco-friendly accreditations.
Yes, Raquel's Cleaning offers a 5% senior discount.
Yes, Raquel's Cleaning offers emergency services.
No, Raquel's Cleaning does not offer warranties.
Raquel's Cleaning offers the following services: **Professionally Serving Cape Cod Customers Since 2001** Home & Office Cleaning....Windows & Special One Time Cleaning....Free Estimates

Contact information

41 Chestnut St, Hyannis, MA 02601


Service hours

Monday:
9:00 AM - 9:00 PM
Tuesday:
9:00 AM - 9:00 PM
Wednesday:
9:00 AM - 9:00 PM
Thursday:
9:00 AM - 9:00 PM
Friday:
9:00 AM - 9:00 PM
Saturday:
9:00 AM - 9:00 PM